Illustrator 64 will not update to 16.0.2
I have Adobe Master Collection CS6 installed and updated many of the programs today. Among them Illustrator 32 updated fine to 16.0.2, but Illustrator 64 failed to update and even deleted the EXE file.
I recovered the EXE file from a backup file, and it (16.0.1) seems to run fine, but will not update to 16.0.2 either through the update program or manually.
I looked at the install file, but nothing was obvious to me. It is copied below for more experienced eyes.
Thanks in advance.
AJB
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
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START - Installer Session
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RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 18.451 milliseconds (0.018451 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup
Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 8624] Wed Oct 03 09:02:47 2012 INFO
Setting ignore refcount for '{A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0' getting upgraded by '{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0'
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0: 0 (0,0)
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
[ 8624] Wed Oct 03 09:02:48 2012 INFO
BEGIN Setting requested payload actions
Value returned on lookup of payload: {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0 is: true
Action string for {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0 is install
Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
BEGIN InstallOperationsQueue Unordered operations
{A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0: with operation remove
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0: with operation remove
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0: with operation remove
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0: with operation remove
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-remove for payload {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0
::START TIMER:: [Payload Operation :{A7D9641D-E152-4026-B2F3-745A67DDBC64}]
[ 152] Wed Oct 03 09:02:48 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {F861E540-8C1D-4052-9877-61CB41C02B7A} modify request for AdobeCode: {A7D9641D-E152-4026-B2F3-745A67DDBC64}
Effective AdobeCode for: {A7D9641D-E152-4026-B2F3-745A67DDBC64} is {A7D9641D-E152-4026-B2F3-745A67DDBC64}
Uninstalling payload
Payload {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
CustomizedPatch property not found in database
Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{A7D9641D-E152-4026-B2F3-745A67DDBC64}.db
[ 152] Wed Oct 03 09:02:53 2012 INFO
Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{A7D9641D-E152-4026-B2F3-745A67DDBC64}.db
Physical payload uninstall result:0
[ 8624] Wed Oct 03 09:02:53 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{A7D9641D-E152-4026-B2F3-745A67DDBC64}] took 4601.12 milliseconds (4.60112 seconds) DTR = 4707.55 KBPS (4.59721 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0 return values 0:0
Calling the custom action code for post-remove for payload {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0
Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
[ 7476] Wed Oct 03 09:02:53 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
[ 7476] Wed Oct 03 09:02:57 2012 ERROR
DF044: Failed to restore ACL of file C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe , Error : 5(Seq 26)
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 7476] Wed Oct 03 09:02:57 2012 INFO
Completing installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
[ 8624] Wed Oct 03 09:02:58 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 5403.62 milliseconds (5.40362 seconds) DTR = 1362.79 KBPS (1.33085 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
No operation. We're done:
[ 8624] Wed Oct 03 09:03:00 2012 INFO
Total components installed: 0
Total components repaired: 0
Successfully removed 1 component:
- Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64
[ 8624] Wed Oct 03 09:03:00 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
[ 8624] Wed Oct 03 09:03:00 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 16166.7 milliseconds (16.1667 seconds) DTR = 883.791 KBPS (0.863077 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
ERROR: DF044: Failed to restore ACL of file C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe , Error : 5(Seq 26)
ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 8624] Wed Oct 03 09:03:01 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DF044, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
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*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 17.2089 milliseconds (0.0172089 seconds) DTR = 232.438 KBPS (0.22699 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup
Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 9980] Wed Oct 03 09:07:39 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
[ 9980] Wed Oct 03 09:07:40 2012 INFO
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
[ 10008] Wed Oct 03 09:07:40 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
[ 10008] Wed Oct 03 09:07:42 2012 ERROR
DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 10008] Wed Oct 03 09:07:42 2012 INFO
Completing installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
[ 9980] Wed Oct 03 09:07:44 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 3603.06 milliseconds (3.60306 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
No operation. We're done:
[ 9980] Wed Oct 03 09:07:46 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 9980] Wed Oct 03 09:07:46 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
[ 9980] Wed Oct 03 09:07:46 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 9089.42 milliseconds (9.08942 seconds) DTR = 1.32022 KBPS (0.00128927 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
ERROR: DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 9980] Wed Oct 03 09:07:47 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DF022, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 34.6525 milliseconds (0.0346525 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64
Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 9440] Wed Oct 03 09:12:04 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
[ 9440] Wed Oct 03 09:12:05 2012 INFO
Overwrite property "DEVersion" to: 6.0
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
[ 5820] Wed Oct 03 09:12:05 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
[ 5820] Wed Oct 03 09:12:06 2012 INFO
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
[ 5820] Wed Oct 03 09:12:08 2012 ERROR
DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 5820] Wed Oct 03 09:12:08 2012 INFO
Completing installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
[ 9440] Wed Oct 03 09:12:09 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 3708.19 milliseconds (3.70819 seconds) DTR = 138.073 KBPS (0.134837 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
No operation. We're done:
[ 9440] Wed Oct 03 09:12:11 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 9440] Wed Oct 03 09:12:11 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
[ 9440] Wed Oct 03 09:12:11 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 9880.02 milliseconds (9.88002 seconds) DTR = 52.6315 KBPS (0.0513979 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
ERROR: DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 9440] Wed Oct 03 09:12:13 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DF022, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 30.256 milliseconds (0.030256 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64
Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 5900] Wed Oct 03 09:13:19 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
Overwrite property "DEVersion" to: 6.0
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
[ 5900] Wed Oct 03 09:13:20 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
[ 9380] Wed Oct 03 09:13:20 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
[ 9380] Wed Oct 03 09:13:23 2012 ERROR
DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 9380] Wed Oct 03 09:13:23 2012 INFO
Completing installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
[ 5900] Wed Oct 03 09:13:24 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 3706.87 milliseconds (3.70687 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
No operation. We're done:
[ 5900] Wed Oct 03 09:13:26 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 5900] Wed Oct 03 09:13:26 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
[ 5900] Wed Oct 03 09:13:26 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 9986.08 milliseconds (9.98608 seconds) DTR = 0.801116 KBPS (0.000782339 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
ERROR: DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 5900] Wed Oct 03 09:13:28 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DF022, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
[ 3212] Wed Oct 03 09:30:21 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 20.4218 milliseconds (0.0204218 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64
Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 3212] Wed Oct 03 09:30:23 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
Overwrite property "DEVersion" to: 6.0
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
[ 3212] Wed Oct 03 09:30:24 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
[ 7544] Wed Oct 03 09:30:24 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
[ 7544] Wed Oct 03 09:30:26 2012 ERROR
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 7544] Wed Oct 03 09:30:26 2012 INFO
Completing installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
[ 3212] Wed Oct 03 09:30:28 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 3606.98 milliseconds (3.60698 seconds) DTR = 63734.2 KBPS (62.2404 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
No operation. We're done:
[ 3212] Wed Oct 03 09:30:30 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 3212] Wed Oct 03 09:30:30 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
[ 3212] Wed Oct 03 09:30:30 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 9847.33 milliseconds (9.84733 seconds) DTR = 23348.1 KBPS (22.8008 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 3212] Wed Oct 03 09:30:32 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 17.1592 milliseconds (0.0171592 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup
Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 2092] Wed Oct 03 09:31:57 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
[ 6476] Wed Oct 03 09:31:57 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
[ 6476] Wed Oct 03 09:31:58 2012 INFO
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
[ 6476] Wed Oct 03 09:32:00 2012 ERROR
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 6476] Wed Oct 03 09:32:00 2012 INFO
Completing installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
[ 2092] Wed Oct 03 09:32:01 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 3703.05 milliseconds (3.70305 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
No operation. We're done:
[ 2092] Wed Oct 03 09:32:03 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 2092] Wed Oct 03 09:32:03 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
[ 2092] Wed Oct 03 09:32:03 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 9202.39 milliseconds (9.20239 seconds) DTR = 0.869339 KBPS (0.000848964 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 2092] Wed Oct 03 09:32:04 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 29.3211 milliseconds (0.0293211 seconds)
Ready to initialize session
It appears you are running into a permission issue writing to your temp directory.
Beginning installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator1 6-mul_x64\16.3\Setup\payloads\AdobeIllustrator16-mul_x64-170912172642\ Install.db
[ 5568] Wed Oct 03 09:57:38 2012 ERROR
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 5568] Wed Oct 03 09:57:38 2012 INFO
Completing installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator1 6-mul_x64\16.3\Setup\payloads\AdobeIllustrator16-mul_x64-170912172642\ Install.db
You can try adjusting the permissions for C:\Users\Arnold\AppData\Local\Temp and all associated child objects.
Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html contains information on how you can adjust your permissions.
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Weblogic 10.3.0.0 installer - Failed to contact Server
When clicking 'Next' on the 'Specify Download Options' portion of the wizard I get an error message "Failed to contact Server" Anyone know why I recieved this message or how I can get around it?
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Mail spam filtering is too strong! I ask here, as I don't mind delving into XML files and doing search and replace with Textwrangler if someone has an idea how to isolate what is spam and what is not. So is there a file I can edit that forces it t
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CS5 Master Collection Fails to Initialize
Hi, I am trying to install CS5 Master Collection trial on Mac OSX 10.6.3 but it fails as soon as I double click "Installer.app". I message box pops up saying "Installer failed to initialize. Please download Adobe Support Advisor to detect the pr
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Im having trouble with setting up my imessage activation do I need credit
im having trouble with setting up my imessage activation do I need credit