IM Installation - FATAL ERROR: Cannot obtain Application SSO token

Question

Hi Guys,
I am having a problem trying to install IM, I got the following error,
Registering services with Access Manager...exist exception - AdminTokenAction: FATAL ERROR: Cannot obtain Application SSO token.
Check AMConfig.properties for the following properties
com.sun.identity.agents.app.username
com.iplanet.am.service.password
I got the IM + DA+ AM 7.1 + AS 9.1 U2 installed in the same server with the DS 6.3 installed remotly. I installed the following components for the AM
*[X] 1. Access Manager Core Services
*[X] 2. Access Manager Administration Console
*[X] 3. Common Domain Services for Federation Management
*[X] 4. Access Manager SDK
yes, the Application server is up and running before I start the installation of IM and the access manager is working fine, do you know why I am getting this error?
p.s. i tried to set those variable in the following file (/etc/opt/SUNWam/config/AMConfig.properties) but i got the same error
com.sun.identity.agents.app.username=amadmin
com.iplanet.am.service.password=encrypted password
thanks a lot guys

Answer 1

I give up finding the problem....i will re-install AM, these are the questions that the installer will ask, are my values ok ?
*[X] 1. Access Manager Core Services
*[X] 2. Access Manager Administration Console
*[X] 3. Common Domain Services for Federation Management
*[X] 4. Access Manager SDK
Specify Common Server Settings
Enter Host Name [convergence] {"<" goes back, "!" exits}
Enter DNS Domain Name [domain.com] {"<" goes back, "!" exits}
Enter IP Address [192.168.2.82] {"<" goes back, "!" exits}
Enter Server admin User ID [admin] {"<" goes back, "!" exits}
Enter Admin User's Password (Password cannot be less than 8 characters) []
{"<" goes back, "!" exits}
Confirm Admin User's Password [] {"<" goes back, "!" exits}
Enter System User [root] {"<" goes back, "!" exits}
Enter System Group [root] {"<" goes back, "!" exits}
Access Manager: Specify Configuration Information
Install type (Realm/Legacy) Mode [Legacy] {"<" goes back, "!" exits}:
Administrator User ID: amAdmin
Administrator Password [] {"<" goes back, "!" exits}:
Retype Password [] {"<" goes back, "!" exits}:
LDAP User ID: amldapuser
LDAP Password [] {"<" goes back, "!" exits}:
Retype Password [] {"<" goes back, "!" exits}:
Password Encryption Key [gdtrt576ythjgut7erehejr8] {"<" goes back,
"!" exits}:
Access Manager: Choose Deployment Container
1. Sun Java(TM) System Application Server
2. Sun Java(TM) System Web Server
Select the container to deploy the component and hit enter key [1] {"<" goes
back, "!" exits} 1
Access Manager: Specify Sun Java System Application Server
Installation Directory [opt/SUNWappserver/appserver] {"<" goes back, "!"
exits}: /opt/SUNWappserver
Instance Directory [var/opt/SUNWappserver/domains/domain1] {"<" goes back,
"!" exits}: /opt/SUNWappserver/domains/domain1
Access Manager Runtime Instance [server] {"<" goes back, "!" exits}:
Access Manager Instance Port [8080] {"<" goes back, "!" exits}: 80
Document Root [var/opt/SUNWappserver/domains/domain1/docroot] {"<" goes
back, "!" exits}: /opt/SUNWappserver/domains/domain1/docroot
Administrator User ID [admin] {"<" goes back, "!" exits}:
Administrator Password [] {"<" goes back, "!" exits}:
Master Password [] {"<" goes back, "!" exits}:
Administrator Port [4849] {"<" goes back, "!" exits}: 4848
Secure Server Instance Port [No] {"<" goes back, "!" exits}:
Secure Administration Server Port [Yes] {"<" goes back, "!" exits}:
Access Manager: Specify Web Container for Running Access Manager Services
Host Name [convergence.domain.com] {"<" goes back, "!" exits}:
Services Deployment URI [amserver] {"<" goes back, "!" exits}:
Common Domain Deployment URI [amcommon] {"<" goes back, "!" exits}:
Cookie Domain(Assure it is not a top level domain) [.domain.com] {"<" goes
back, "!" exits}:
Password Deployment URI [ampassword] {"<" goes back, "!" exits}:
1. HTTP
2. HTTPS
Console Protocol [1] {"<" goes back, "!" exits}:
Access Manager: Choose Access Manager Console
Administration Console [Yes] {"<" goes back, "!" exits}:
Console Deployment URI [amconsole] {"<" goes back, "!" exits}:
Access Manager: Specify Directory Server Information
Directory Server Host [] {"<" goes back, "!" exits}: mail.domain.com
Directory Server Port [389] {"<" goes back, "!" exits}:
Directory Root Suffix [dc=domain,dc=com] {"<" goes back, "!" exits}:
Directory Manager DN [cn=Directory Manager] {"<" goes back, "!" exits}:
Directory Manager Password [] {"<" goes back, "!" exits}:
Access Manager: Specify Directory Server Data
Is Directory Server provisioned with user data [No] {"<" goes back, "!"
exits}?
Ready to Install