Im not sure what this Adobe Creative Cloud or what Adbe does for me?

Is this an internet security device? Or a storage system? Why do I need to pay for this is it to download attachments?

Cloud Plans https://creative.adobe.com/plans
-Special Photography Plan includes Photoshop & Lightroom & Bridge & Mobile Lightroom
-Special Photography Plan includes 2Gig of Cloud storage (not the 20Gig of the full plan)
-http://helpx.adobe.com/creative-cloud/faq/mobileapps.html
-http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html
-and subscription terms http://www.adobe.com/misc/subscription_terms.html
-what is in the entire Cloud http://www.adobe.com/creativecloud/catalog/desktop.html
-http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html

Similar Messages

Hi - I am looking for the Adobe Illustrator 2014 1.2 (or .0.2) bugfix update for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only update visible is Illustrator CC 2014.1 - which is what introduced the bugs.

Hi - I am looking for the Adobe Illustrator 2014 1.2 (or .0.2) bugfix update for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only update visible is Illustrator CC 2014.1 - which is what introduced the bugs.
The only thing that I can think of that might be causing the issues that I have a Mac Mini on Mavericks.
Dave

Hi
I have discovered that my question above is a non-question. A user triggered by looking at the below article about Illustrator 2014 cc 17.0.2
http://helpx.adobe.com/illustrator/release-note/illustrator-17-0-2-release-notes.html
He had recently upgraded from wht we now know is 18.0 to 18.1 which is the latest version. He read the above artic
le and supposed that it was a bug fix release for his version - because the v17 ov18 number is not often displayed. It is usually just 2014 CC.
I have asked him to post a bug report about Adobe Illustrator CC 2014.1
Dave

I want to cancel my Adobe Creative cloud anual signature, to change for only the photoshop signature.

I want to cancel my Adobe Creative cloud anual signature, to change for only the photoshop signature.

Hi Andrec73513286,
If you are at a point in your membership where you could cancel yourself the process is explained here: Cancel your membership or subscription | Creative Cloud
Otherwise, you'll probably need to contact our customer support for assistance
Contact Customer Care
- Dave

Adobe Creative Cloud Window Blank and Does not Prompt for Login?

I have three computers right now. One 2010 iMac, one 2012 Macbook Pro and a new 2014 Macbook pro. I have logged out and uninstalled creative cloud from the iMac. After buying the new MacBook Pro (2014) I have used the 2012 laptop to copy my entire user profile onto the newer laptop (including Adobe applications and creative cloud). However, when I try to open a Premiere project from the external drive I have been working off of, I get this message:
Adobe Application Manager is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Application manager from 'http://www.adobe.com/go/applicationmanager'.
When I go to that link, I get a prompt to download creative cloud (not application manager). I of course download Creative Cloud again and am given the steps to install but once the Creative Cloud installation progress bar finishes up and CC opens up, the window is blank and I am not asked to login or do anything. I cannot access any projects or login to my CC account on this new computer whatsoever.
I have deleted the opm.db file in the "OOBE" folder and I have restarted the application. I have uninstalled and reinstalled. I have restarted my computer. I have tried everything for the past few hours and have made absolutely no progress.
I am pretty stressed about this as the projects I have to work on are time sensitive. Any help would be greatly appreciated as customer chat support just left me on hold for close to an hour and I have not found a solution in the forums.
Thanks in advance.

Thanks John,
I actually found a post after another hour or so looking that pointed out the same potential problem that you did, but thank you for your help anyways.
I actually found some steps that someone had posted from their conversation with customer service. I've pasted it below. Hopefully it will help another lost and weary traveler as much as it did me.
8. Re: No Apps in Apps Tab
StarJockey Apr 7, 2014 6:40 PM (in response to StarJockey)
This worked for me. Thank you, Adobe!
Step 1:
Open Finder application.Click on Go>Go to Folder.
Type /library and press return key.
Then navigate to Application support/Adobe folder.
Right click on Adobe folder and select 'Get info'.
Under Sharing and permissions, click on Lock icon and enter
Administrator user name and password.Click on symbol, select Admini
strators and click on Add, then give 'Read and Write' permissions to Administrators.
Click on symbol again, select current logged in user name and click
on Add, then give 'Read and Write' permissions to Administrators.
Give 'Read and Write' permissions to Everyone, System, Admin, users.
Then click on Gear icon and select the option 'Apply to Enclosed items'.
Step 2:
Open Finder application.Click on Go>Go to Folder.
Type ~/library and press return key.
Then navigate to Application support/Adobe folder.
Please give full permission as mentioned above.
Step 3:
Open Finder application.Click on Go>Go to Folder>>Type /library and
press return key>>navigate to Application support/Adobe folder folder.
Locate the folder named AAMupdater and rename it to AAMupdaterold and
OOBE to OOBEold.
Step 4:
Open Finder application.Click on Go>Go to Folder>>Type ~/library and
press return key>>navigate to Application support/Adobe folder folder.
Locate the folder named AAMupdater and rename it to AAMupdaterold and
OOBE to OOBEold.
Once you are done with the above steps, you can try launching the
Creative Cloud desktop application.
If you still face the same issue, please try the next steps.
(These steps were not necessary for me.)
Step 5:
Click on the below link to download the cleaner tool.
http://download.macromedia.com/pub/creativecloud/cleanertool/mac/AdobeCr
eativeCloudCleanerTool.dmg
Select the product as Creative Cloud and CS6, then select Creative Cloud
desktop/Adobe application manager and select clean.
Step 6:
Once you are done with the above steps, login to
https://creative.adobe.com/products/creative-cloud and try downloading
the Creative Cloud desktop application.

I want adobe encore but it not found in the ADOBE CREATIVE CLOUD

the question is if I buy Adobe Premiere Pro
did the encore and the encode included in it ?
thanks

As the above post comments, one gets Encore via having the CC license, then downloading a "Previous Version" through the CC desktop app, choosing Premiere Pro CS6, but then if you only want Encore, in the installation box you say only install Encore.
Adobe has a blog post on how to setup Encore ... as you'll need to both download/install, then download a couple other "libraries" of things for it, unzip & place those in specific directories, THEN Encore is totally available for use. Found at the following link:
Encore CS6 not installed with Creative Cloud
It would also be useful to search here for "encore installing"
Neil

File Sync does not stay on in Adobe Creative Cloud - OSX Mavericks

To download assets (clip art) from Creative Cloud Market, File Sync in CC must be on. I turn it on, but when I try to download it turns itself off. Anyone else have this issue?

Please try the workaround posted here:
Re: Creative cloud doesnt create a cloud folder on my Users Folder?
This seems to have worked for a few other users. Hopefully we'll be able to release a fix to this issue soon.
Thanks,
Elba

When Firefox tries to do auto update at start I get an error message saying update failed, be sure no other Firefox programs are running. Since none are running I am not sure what to look for. What can I do to eliminate this error?

As I start Firefox the automatic update tells me that Firefox will open after updete finishes. I then receive an error message that tells me the update failed. It also says to be sure there are no other versions ov Firefox running. There are no other instances of Firefox running so the error must be generating from some other issue. Need some hints so I can look further. THis happens on two of 4 computers: a desktop running W7 Ultimate and this web book running W7 Home Premium.

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:
*C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
*(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)
*C:\Program Files\Mozilla Firefox\updates
*Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
*Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. Do not remove personal data when uninstalling.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Ran msconfig, but not sure what to look for... help?

i ran msconfig and this is what is under my startup tab... can someone please help me understand what this means and what i should be looking for?
These items are checked:
real sched
tgcmd
qttask
iTunesHelper
ypwoa
msmsgs
MySpaceIM
poxq
these items are not checked:
aim
Ati2mdxx
atiptaxx
carpserv
cpqset
hptasks
nvojln
iTunesHelper
dumprep 0 -k
medgs1
navapw32
opr
PCCClient
pccguide
Pop3trap
setup
PSof1
OneTouch
qttask
REGSHAVE
srmclean
UsrPrmpt
jusched
SAdBlock
SNDMon
SynTPEnh
SynTPLpr
pokapoka6s
realsched
ypwoa
wintask
pcfagg
ybinstall_1
Adobe Reader Speed Launch
America Online 8.0 Tray Icon
drnc
poxq
Data Keeper
Lime Wire on Startup
PowerRegScheduler
can anyone tell me what this means? and if there is anything here that may be causing my problem? Thank you if so!
Compaq Presario 2190US Windows XP

jaimeleighann, that MSCONFIG screen is saying that you've got a Qoologic adware infection, just like i've been saying (in all your other threads where i've tried replying to you).
try replying to answers to your previous posts rather than spraying new threads all over the show. your current posting technique is obviously not helping you resolve this.

Having problems with File IO, not sure what im doing or lack thereof.

This is my code, basically I create a class which reads data from a .dat file which contains names and salarys, based on a question i found on a forum online, anyways I first created the .dat, now I need to create a class which takes the .dat file and writes it to a .txt file...he is my code I keep getting an EOFException which I have read in the docs is caused by an unexpected stop in reading of the data from file. Any assistance with regards to this problem would be much appriciated. Here is my code:
import java.io.*;
public class EmployeeRead implements Serializable{
     public static void main(String[] args){
     String inFile = null;
     String outFile = null;
     if (args.length<2) {
     System.out.println("You must specify two input files and one output file.");
     try {
     InputStreamReader reader = new InputStreamReader(System.in);
     BufferedReader console = new BufferedReader(reader);
     System.out.print("Please type the name of the .dat file: ");
     inFile = console.readLine();
     System.out.print("Please type the name for the .txt file (Output): ");
     outFile = console.readLine();
     catch(IOException e) {
          System.err.println("Problem with input: " + e);
     System.exit(1);
     else {
     inFile = args[0];
     outFile = args[1];
     try {
     //inFileReader = new ObjectInputStream(inFile);
     //inFileBuffered = new BufferedReader(inFileReader);
     //ObjectInputStream inFileReader = null;
     //BufferedReader inFileBuffered = null;
     //Input Streams:
          FileInputStream obj = new FileInputStream(inFile);
          ObjectInputStream in = new ObjectInputStream(obj);
          //output stream:
          FileWriter out = new FileWriter(outFile);
     String name = null;
     Double salary = 0.0;
     Employee temp = (Employee)in.readObject();
     Class nameClass = temp.getClass();
     temp = new Employee("SallyJones", 23456);
     while(temp != null){
          name = (String)temp.getName();
          salary = (Double)temp.getSalary();
          out.write(name + " - " + salary);
          temp = (Employee)in.readObject();
          catch(FileNotFoundException e){
          System.err.println("File not found: " + e.toString());
          catch(IOException e){
               System.err.println("Error with file: " + e.toString());
               e.printStackTrace();
          catch(IndexOutOfBoundsException e){
               System.err.println("Index is out of Bounds: " + e.toString());
               e.printStackTrace();
          catch(NullPointerException e){
               System.err.println("Error with String(NullPointerException):" + e);
               e.printStackTrace();
          catch(ClassNotFoundException e){
               System.err.println("Error with Class: " + e);
               e.printStackTrace();
}

Sorry, I was unaware of the code function. My Bad, here is the formatted code:
import java.io.*;
public class EmployeeRead implements Serializable{
     public static void main(String[] args){
         String inFile = null;
         String outFile = null;
          if (args.length<2) {
              System.out.println("You must specify two input files and one output file.");
              try {
                 InputStreamReader reader = new InputStreamReader(System.in);
                 BufferedReader console = new BufferedReader(reader);
                 System.out.print("Please type the name of the .dat file: ");
                 inFile = console.readLine();
                 System.out.print("Please type the name for the .txt file (Output): ");
                 outFile = console.readLine();
              catch(IOException e) {
                      System.err.println("Problem with input: " + e);
                 System.exit(1);
           else {
              inFile = args[0];
              outFile = args[1];
           try {
             //inFileReader = new ObjectInputStream(inFile);
              //inFileBuffered = new BufferedReader(inFileReader);
              //ObjectInputStream inFileReader = null;
               //BufferedReader inFileBuffered = null;
              //Input Streams:
               FileInputStream obj = new FileInputStream(inFile);
               ObjectInputStream in = new ObjectInputStream(obj);
                //output stream:
                FileWriter out = new FileWriter(outFile);
              String name = null;
              Double salary = 0.0;
              Employee temp = (Employee)in.readObject();
              Class nameClass = temp.getClass();
              temp = new Employee("SallyJones", 23456);
              while(temp != null){
                  name = (String)temp.getName();
                  salary = (Double)temp.getSalary();
                    out.write(name + " - " + salary);
                   temp = (Employee)in.readObject();
          catch(FileNotFoundException e){
          System.err.println("File not found: " + e.toString());
          catch(IOException e){
               System.err.println("Error with file: " + e.toString());
               e.printStackTrace();
          catch(IndexOutOfBoundsException e){
               System.err.println("Index is out of Bounds: " + e.toString());
               e.printStackTrace();
          catch(NullPointerException e){
               System.err.println("Error with String(NullPointerException):" + e);
               e.printStackTrace();
          catch(ClassNotFoundException e){
               System.err.println("Error with Class: " + e);
               e.printStackTrace();
}

HT3702 I HAVE UNATHURIZED CHARGES ON MY CARD PLS CANCELL..NOT SURE WHAT THEY ARE FOR

Please cancel all purchases being charge 1.00 at least twice a day..PLEASE CANCEL THANK YOU

I don't have it handy and would have to do a Google search for it.
Seeing as how you want to talk to them why don't you do the Google search yourself.
Please don't use caps. It is considered rude on the web to shout. Beside it is more difficult to read anyway.
Allan

I have a 2nd generation Ipod. I have it connected to my computer and see (my name) ipod on my screen. Everytime I try to add a new song to the Ipod, this message comes up and I am not sure what to do: The Ipod, (my name) is synced with another ITunes li

I have a 2nd generation Ipod.
I have it connected to my computer and see (my name) ipod on my screen.
Everytime I try to add a new song to the Ipod, this message comes up and I am not sure what to do:
The Ipod, (my name) is synced with another ITunes library on A74F65. Do you want to erase this Ipod and sync with this ITunes Library?
An Ipod can be synced with only one ITunes library at a time. Erasing and syncing replaces the contents of this IPod with the contents of this ITunes library.
Then it asks me if I want to delete and sync.
I am not sure what to do for fear of erasing everything I have put on my Ipod.
I would appreciate if someone could help me out.

If I understand you correctly, you are trying to use iTunes to play the Music in your iPod but which is not in your itunes library. I don't think Apple design iTunes for use in your way. As to put and play music in iPod, the music has to be in iTunes first, so you play music in the iTunes music Library. the window with Ipod music is just to show you which music are already in the Ipod, in case you want to Manually Manage your huge music library.
Here is the iPod/iTunes manual from the Apple Support Site.
http://manuals.info.apple.com/en_US/iPod_Features_Guide.pdf
Have A NICE DAY!

I'M FED UP WITH NO BEING ABLE TO ACCESS MY ADOBE CREATIVE CLOUD SOFTWARE.

I subscribed to 1 year with Adobe Creative Cloud more than a year ago. I got a discounted price of $29.99 per month instead of the normal $49.99 per month, because I qualified being that I had previously purchased and installed Adobe Creative Design Suite 4. I thought it a great idea to have all the software that the Adobe Cloud offered. A few months into that yearly subscription, I had been using Adobe Muse which was wonderful because I could actually create websites without knowing a bit of code. Yes, I was designing one site and had major difficulty and failed to publish many times. No fear, because a very king gentleman on Adobe Support named Zak did all his best and gave a great amount of attention to resolving this problem. While building that website my client lost patience with me in that I could not publish what the client wanted within reasonable time period because of all these failures in publishing and time in between each staggered resolve periods. I lost that client and ended up with a live website with a great deal of my artwork collected and established there. I decided to keep that website active if nothing more than to present it as a portfolio of sorts. Apparently, Zak, understood my disappointment with losing this client and actually provided me with a years, 12 months subscription to Adobe Creative Cloud. This was wonderful for me and I accepted it graciously. So a year’s subscription proceeded month by month. Unfortunately every month I was subject to having to reaffirm the license for this yearly subscription! I began what ended up to be having to contact support each month for assistance in doing so. For without reactivating this yearly license each month I was subject to interruptions in accessing the software's usage or unable to use it at all. Major frustration...So come the nearing end of this Adobe Creative Cloud's subscription I contacted Adobe Support to voice my complaints on having to do this every month and once again get the subscription activated in order to use my software. This one support technician was giving me a difficult time for some reason and broke our telephone conversation many times as it was necessary for him to update himself with my file??? He came back to me astonished to find 12 months credit and asked me where did I acquire these freebies and on and on. He wanted proof that I had gotten these credits legally even though I reiterated the true story of benefiting from Zak's kindness. He wanted me to provide proof of the letter giving me all these credits and I told him I could and would. But he wanted to keep me on the phone for any duration until I could search my documents and find this letter and show it to him. I told him that I did not have time to search for it that moment and I could provide it later? He was really reluctant to allow this but eventually he requested I post this letter as proof onto my support ticket? Which I got around to do soon after. When posting that proof I asked to be given extra time on the subscription for being so to suspected of fraud? I asked for the hell of it a year or 2 more for Christ's sake? You know what, my support post has yet to be answered and actually I see that it was dismissed to no fault of mine. You haven't heard the most of what I went thru every month with this year’s subscription to Adobe Creative Cloud. Yes, I'm pissed because now they are wanting me to spend $49.99 every month for another year’s subscription? Besides now the Creative Design Suite 4 that I had originally purchased as a full legal copy and acted to provide me with the original $29.99 discount qualification, they say is an OEM copy and does not qualify for the discount... What! Give me a break Adobe? I do not like being treated this way and must state the story as true, which it is, here in this forum. Thanks for listening. Sincerely, John Williams
As of today, Sunday, November 3rd, 2013, I'm still blocked from accessing my ADOBE CREATIVE CLOUD SOFTWARE! I have submitted screenshots and whatever else to Adobe Support and have had no contact. I get a message that states it cannot go online to renew, confirm, update my subscription and therefore I can't access my software. Do you know how long this has been goping on now and how many times i've been interrupted from using this software over the last year?????

Most of us in this forum are users who volunteer on technical issues, and not Adobe employees although they do drop in from time to time. As users we simply have no control over activation and that's why you are not getting responses.
If you havn't done so,you might try the Muse forums and see if you can get a staff member to look into it. Have your case numbers and phone transcripts handy.
Last option is to keep calling customer service until you get someone who will help or ask for a supervisor.
Hope this get resolved,
Gene

Photoshop update in Adobe Creative Cloud fails

Each time I open Adobe Creative Cloud there is an update for Photoshop. When I click on the update it is downloaded and the install process starts. When the installation of the update reaches 100%, the update always fails saying install error. Any idea what needs to be fixed?
This is occuring on a new iMac. Photoshop runs okay otherwise.

Sadly, there is no help in that link. I can send the log (unzipped or zipped) if you'd like to look. This occured on a brand new machine. But here's the summary at the end. No fatal errors, And no explanation. Attempting to install the update without the product supposedly causes this error. Guess what? The product was installed.
========
-------------------------------------- Summary --------------------------------------
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | - 0 fatal error(s), 3 error(s)
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | Win OS version: 6.1.1.0 64 bit Type: 1
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 |
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | ----------- Payload: Adobe Photoshop CS6 Core_13.1.2_AdobePhotoshop13-Core 13.1.2.0 {4E02C584-5A78-4D4F-AB74-67C5665F8A00} -----------
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\boost_threads.dll")(Seq 15)
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | ----------- Payload: Adobe Photoshop CS6 Core_x64_13.1.2_AdobePhotoshop13-Core_x64 13.1.2.0 {59482051-CFF2-47AE-B944-A7352D74A8B5} -----------
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plugin.dll")(Seq 14)
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | ----------- Payload: Adobe Photoshop CS6 Support_13.1.2_AdobePhotoshop13-Support 13.1.2.0 {B65FABC3-FCF2-4BE6-B12A-600CA2EBFB9D} -----------
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\Adobe Photoshop CS6\patcher_trigger\patchTrigger")(Seq 5)
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 |
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | Please search the above error string(s) to find when the error occurred.
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | These errors resulted in installer Exit Code mentioned below.
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | -------------------------------------------------------------------------------------
06/09/13 12:06:07:144 | [INFO] | | OOBE | DE | | | | 3732 |
06/09/13 12:06:07:144 | [INFO] | | OOBE | DE | | | | 3732 | Exit Code: 7 - Unable to complete Silent workflow.
06/09/13 12:06:07:144 | [INFO] | | OOBE | DE | | | | 3732 | Please see specific errors for troubleshooting. For example, ERROR: DF045 ...
06/09/13 12:06:07:144 | [INFO] | | OOBE | DE | | | | 3732 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/09/13 12:06:07:144 | [INFO] | | OOBE | DE | | | | 3732 | END - Installer Session
06/09/13 12:06:07:144 | [INFO] | | OOBE | DE | | | | 3732 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

I have bought a Apple iMac with Retina 5K display! Can I use it with all my Adobe Creative Cloud

I have bought a Apple iMac with Retina 5K display yesterday! But today I read something negative about this Imac regarding to to Adobe Creative Cloud, - so I would ask if I can use this iMac with Retina 5K with all my Adobe Creative Cloud programs??
I have not unpack it yet, so I would be happy if you could tell me if I should keep it or exchange another Mac if this iMac with Retina 5K display does not work OK in Adobe Creative Cloud. I mostly use the programs Photoshop, Illustrator, InDesign, and Muse.
I look forward to hearing from you!

WOW!!
That was great to hear.
I have just read this tread: https://forums.adobe.com/thread/1626784?start=0&tstart=0
So therefore I was worry about Illustrator which I use most of all programs.
Thank you !!

I am being overcharged for my Monthly Adobe Creative Cloud

I am a student and I have had this Adobe Creative Cloud for up to four months. It is increasing in cost each month. They provide me with a 22.59 receipt each month but my credit card is being charged more.
Thank-you.

Hi there
I've checked our system and we have charged $22.59 each month. Perhaps check if your credit card issuer is adding a fee to the transactions?
Thanks
Bev

Im not sure what this Adobe Creative Cloud or what Adbe does for me?

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