Im trying to install itunes but quicktime will not allow it due to an update, i have downloaded the update but it wont install. ive tried everything i know to do. any suggestions.

i have been trying to download and intsall the latest version of i tunes, however i tunes will not install because quicktime is not up to date. I have downloaded the version of the proper quicktime update but it will not install. i need suggestions on how to fix this. this is my first mac its an old ibook g4, and i have limited computer knowledge.

Hi, and welcome to Apple Support Communities.
Which exact iBook model is it?
You can choose from this list:
http://www.everymac.com/systems/apple/ibook/index-ibook.html
Which version of the operating system is it running now? (It is impossible for an iBook G4 to run Mac OS X 10.0.)
How much RAM is installed?
What kind of optical drive does it have? (CD-ROM, CD-RW, DVD, Combo, or SuperDrive?)

Similar Messages

  • My old iphone was replaced today, due to faults. Now it will not allow me to use my credit card account for the appstore and itunes?

    My old iphone was replaced today, due to faults. Now it will not allow me to use my credit card account for the appstore and itunes?
    Please don't tell me to retry, or re check my information because it is all correct, it basically says u cannot use thi account due to it being connected to another device... which is my old fault iphone, at the apple store.

    I have never before heard of cards being locked to a single device... but your case has shown me that it happens.
    If I am getting it right you try to log in to your account and it asks for billing information, and when you enter your card details it tells you that the card cannot be used. If that is the case then I'm sorry to say that my only suggestion would be to contact iTunes support directly; the contact form can be found in here: Apple - Support - iTunes Store - Contact Us

  • My phone keep asking me to sign in to itunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?

    my phone keep asking me to sign in to iTunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?

    Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it.  So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
    Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID).  If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.

  • I have just purchased elements 12. It will not convert a raw file for me. i have downloaded DNG convertor 8.5 but it says that my Canon 70d is not compatible. I never had a problem with my last camera canon 7d and elments 8. Can someone help me please..

    i have just purchased elements 12. It will not convert a raw file for me. i have downloaded DNG convertor 8.5 but it says that my Canon 70d is not compatible. I never had a problem with my last camera canon 7d and elments 8. Can someone help me please

    Did you buy PSE in the mac app store? If not, just go to Help>Updates in the editor and update camera raw and you should be able to open the raw files in PSE 12 directly without the DNG converter.

  • Changed my email at iTunes, now phone will not allow apps updates

    changed my email at iTunes, now phone will not allow apps updates

    Hello rblacktx,
    If you changed your Apple ID (which is an email address), then you should be able to sign out of your iTunes Store account and sign back in with the updated information.  Take a look at the resources below:
    Change your Apple ID - Apple Support
    http://support.apple.com/en-us/HT202667
    Sign in with a different Apple ID on your iPhone, iPad, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT203983
    Have a great day,
    - Judy

  • I'm so angry!! I bought my iphone as 16GB and it fills up to 13.2 GB only!! I think a software will not fill 2.8 GB (ps: still didn't download the new software!)

    I'm so angry!! I bought my iphone as 16GB and it fills up to 13.2 GB only!! I think a software will not fill 2.8 GB (ps: still didn't download the new software!)

    16 GB is a rounded up or rounded down value -- it makes it easier when advertising a product.  I don't have an iPhone but almost always it is a rounded up value, so you start off with a bit less.
    See the link by Stedman1 about how computer mathematics makes this less.  When advertising they use 16 GB in base ten terms, but when your device uses base 2 which means it is shown as less.
    Don't forget simply formatting a drive for use in an electronic device will use some space.  No files on it yet that you see.
    Your phone comes with some version of iOS.  This will take up space and that is not factored in advertising a device.
    This kind of space reporting has taken place since the first computers were sold.  It's nothing new and all electronics manufacturers do it.

  • TS1398 When I try to connect to the wifi it will not unlock. It will not even search for a network. I have reset the phone and reset the network. Any ideas.

    When I try to connect to the wifi it will not unlock. It will not even search for a network. I have reset the phone and reset the network. Any ideas.

    I Can do that for home but not at friends and work places, nobody else has any problem joining it!! I'm wondering if restoring factory settings will solve it but don't really want to do that as its a hassle to reinstall everything for it to not solve the problem!!

  • Itunes and quicktime will NOT install

    I have been trying to re-install itunes and now quicktime onto my computer.
    I get 3 messages. 1st one says that the install cannot find a file that does not seem to exist on my system. I tried find the file through its directory, cant find it!! It is a long directory with lots of numeric, very little alpha characters.
    Next message is "error 1714" The older version of itunes cannot be removed. Contact tech support.
    Next message "error 1603" Fatal error during installation. consult window installer help (msi.chm) or MSDN for more info.
    I have looked for help on many posts and apple's site. I have tried to manually remove quicktime and itunes and it will not remove the old versions????
    Someone please help me!!!!

    windows installer has stopped working
    a problem caused the program to stop working correctly.
    windows will close the program and notify you if a solution is avabilable.
    ... and that's one that I wasn't thinking of ...
    Head into your Windows Update. Are there any new updates available for you? If so, and you install, does that clear up the error message?

  • Apple programs, Help, Mail, iTunes, Safari, Quicktime will not launch.

    Recently we downloaded some upgrades from Apple and now Help, Mail, iTunes, Safari and Quicktime will not launch. The icon dances on the dock, and the operating system records the program as having opened, but the program does not come up and the icon menu on the dock still displays open rather than quit. I have tried re-installing the programs to no avail.

    "Repair disk was unable to repair these"
    Any one of the following may fix the directory damage:
    DiskWarrior
    Highly recommended for *directory damage* repairs.
    TechTool Pro
    Multi-functional utility.
    Drive Genius Multi-functional utility.
    You will need to make your own decision on which to purchase. Read up on them on their websites because each does something a little different.
    You must use the versions that are compatible w/your OS system & keep the utilities updated to avoid damaging/harming/trashing your system.

  • Itunes or quicktime will not open

    I just purchased ipod and I downloaded itunes. at first it worked correctly, then it stopped opening and quicktime will not open either. I have tried re-installing numerous times to no avail. All the error message says unknown error send or don't send to MS. I am starting to get frustrated over this. It has taken up so much time. CAN SOMEONE PLEASE HELP ME????

    Hi Dave. Many thanks for your response. I uninstalled iTunes and Quicktime and then reinstalled them and now I can open iTunes. I now have another problem. The music that is on my iPhone that was imported from my iTunes prior to resetting my Mac seems to be unavailable for me to play. It doesn't show up on my iPhone when it's not connected. But when I connect it to my Mac all the songs show up under the music tab of my iPhone but they are all light grey and when I click one an exclamation mark appears next to it. I've tried authorizing my account but that doesn't do anything.
    If you have any idea what the problem could be I would really gratefull.

  • ITunes and Quicktime will not load

    Hi, when i try and load my iTunes, it will not load. It has been working fine for months, but has recently stopped!
    When i try and load iTunes, i am given the standard Windows "iTunes has encountered a problem" screen with the error message of:
    Error Signature
    AppName: itunes.exe
    AppVer: 6.0.0.3
    ModName: quicktimeStreamingAuthoring.QTX
    ModVer: 7.0.3.50
    OffSet: 00016cb9
    So i "Repaired" iTunes, which didnt fix the problem, i uninstalled it, which also didnt fix it.
    Then i decided to try and uninstall Quicktime, due to it being the root of the problem, and i was greeted with this error:
    Error Description
    DLL function call crashed
    QTInstallCode.QuickTimeUninstallPrc
    Any ideas on what is the problem, and how to fix it?! Because i cannot install a new quicktime whilst this one is still on my computer, and i cant get it off!!
    Any help would be greatly appreciated!
    Matt

    Okay... I'm waiting for this answer too!! Exact problem...was working fine now I get the "Itunes has encountered a problem...." I attempted to run Quicktime (it is needed, I understand) but now it will not run. I uninstalled all (could not even find Quicktime) and attempted to reinstall. Itunes apparently reinstalled but Quicktime will not... and now nothing is running.

  • I MOVIE....Quicktime will not allow me to view it

    I am running Yosemite.  When I use IMOVIE I can upload to iTunes no problem.  However, when I save the movie to an external hard drive or my desktop.  Quicktime will not open it.  I am using quicktime 10.4.  Also with the new upgrade to Yosemite, there is no longer an IDVD option to save to a DVD...how can I save a movie I made to a DVD

    Try contacting apple

  • Need help on photoshop elements 13 download. Install disk will not allow entering of serial number or select product on the learn more screen.

    trying to install ps element 13 from disk. will not allow entering serial number or selecting  product on learn more screen..

    Plagiarism, paraphrasing and downloading largeamounts of >information from external sources, will
    not be tolerated and will be >dealt with severely.
    You will receive no marks for work that is not yourown. Your work may >be subject to checks for
    originality which can include use of an >electronic
    plagiarism detection service.Hey, the OP didn't read the rest of the assignment so why should they read that part?

  • I have downloaded the latest version of  Itunes and it will not start up. Nothing happens when I click on the icon or go to the program itself and click. Help please?

    I have downloaded the most recent version of Itunes on my pc running Vista 32 . When I click on the icon nothing happens. Same thing when I go to the program and click. I have removed the software and reloaded it twice and it continues not to work.  Please advise how I may be able to solve this problem?

    Restart computer, right mouse click iTunes icon and select "Run As Administrator"

  • HT1695 WiFi is off in Settings and will not allow me to turn ON.  I have turned phone off and no change.

    In "Settings"  Wi-Fi is "Off" and will not allow me to turn it ack on.  I ave turned the phone off but it does not Chang anything.

    Try doing a reset on the iPhone,
    Reset your iPhone by pressing the 'Sleep' and 'Home' button at the same time for about 15 seconds or so. Your iPhone will then go through a reset / reboot procedure and will be ready for use within about a minute.
    Don't worry about doing this as you will not lose data or settings.
    Good luck and do report back.

Maybe you are looking for

  • Can't connect Photosmart 7510e all-in-one C311a to network for updates-new install-Windows 7 32 bit

    During installation of new printer and wireless e-print set up (Photosmart 7510e all-in-one C311a) I was asked to use printer to check for updates but I am getting error "printer is not connected to a network". I have printer connected to laptop via

  • SQL: Finding the LIKE value on the Begining of a Field in a Record

    I am looking for find the results using php and MySQL of the 1st 3 characters of a field in a recordset, for instanace the first three numbers of a zip code. I know that using the like statement and a % in the front will get me all records that have

  • To setup Sun Java Studio Enterprise 8

    Hi, First of all my WinXP is in Traditional Chinese (not English one or Simplified Chinese one). And when I'm setting up such below, it seems the setup wizard cannot properly show in traditional Chinese. Which version actually should I try instead? W

  • IChat w/ Dazzle DV Bridge

    Hello, I am trying to use a Hollywood Dazzle DV Bridge to transmit analog sources such as tv, dvd, & vcr etc... It works fine, and I have to figure out the 6 minutes time out problem. The one item I am having problems with is that the video image is

  • Any good visualizers for the iPad that work with iTunes?

    I have long wanted to hear my iTunes library through my home cinema system and watch the iTunes visualizer at the same time. Current Macs support mirroring on a TV via Apple TV, but mine are too old. I thought I could get around this with an iPad, bu