My old iphone was replaced today, due to faults. Now it will not allow me to use my credit card account for the appstore and itunes?
My old iphone was replaced today, due to faults. Now it will not allow me to use my credit card account for the appstore and itunes?
Please don't tell me to retry, or re check my information because it is all correct, it basically says u cannot use thi account due to it being connected to another device... which is my old fault iphone, at the apple store.
I have never before heard of cards being locked to a single device... but your case has shown me that it happens.
If I am getting it right you try to log in to your account and it asks for billing information, and when you enter your card details it tells you that the card cannot be used. If that is the case then I'm sorry to say that my only suggestion would be to contact iTunes support directly; the contact form can be found in here: Apple - Support - iTunes Store - Contact Us
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This exact thing has happened to me. Did you get it resolved? If so, how??
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Thanks for your answer...
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I wonder if the disk being referred to is actually your iPod which is not plugged in. Maybe something has stuck thinking the iPod should be there.
Try completely removing all the iTunes related programs according to this method.
http://support.apple.com/kb/HT1923
Restart you PC and see if startup improves.
If it doesn't improve you need to consider the possibility that there is something else going on.
If The problem goes away, hopefully a fresh install will be OK. -
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It does have to be a verifiable email address though, you can change it here:
Apple ID support
http://www.apple.com/support/appleid/ -
I have an iPhone 4s, and I reset the content and setting. It turned on, I chose English, Australia, and now, I am unable to connect/activate my iPhone through Wi-Fi, and for an unknown reason, it will not allow me to use cellular data or iTunes. I'm not sure of what to do. It's quite frustrating, and all I need is advice, and help. I would much appreciate it. Thank-you.
In order to download to your phone over the air, you need to be connected to WiFi.
It's possible the Internet connection through Verizon is not stable enough for the downlaod to begin (it is a very large download).
You might want to head over to Starbucks with your laptop for the afternoon and see if you can download it over their WiFi. -
Hi I've just synced my iPhone 5 to my dad's computer to get an album I downloaded on there and it wiped my phone of all of the music and now it will not allow me to get it back how do I get my songs back because every time I comes up with I have to wait 63 days to get it back
You might have better luck in the iPhone community. I'll ask the hosts to relocate your post.
iPhone community
Have you tried syncing the iPhone to your computer and restoring from the backup to see if you can get your other songs back? If you purchased the new album with your Apple ID, you should be able to download it to your computer to sync. -
hi - my Mu was "buggy" and would not update - so i threw the APP in the trash - but now CC will not allow me to Re-Install because it thinks i already have the APP - any advice?
restore your app from the trash and then properly uninstall.
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iPhone and iPod touch: Unable to restore
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i have reset my iphone attempting to download new software - but now it will not link up to my computer, i have reset my iphone attempting to download new software - but now it will not link up to my computer
And what would that be before I or anyone else wastes their time and yours providing options you have already tried without any change?
If you have tried all troubleshooting steps providing by Apple, call AppleCare or make an appointment an an Apple store if there is one nearby. You have no other option. -
Those steps don't work. I'm using the lastest version of itunes (11.0.1.12) on Windows. This article was last updated in 2009 and lists itunes 7.7. Anyone have any ideas, or is there a new article that accounts for the changes to itunes?
Try This
http://support.apple.com/kb/PH12359 -
I have an iPhone, and IPad. I just got a iPod. I want to create a new apple ID for the iPod so I can access face time and messages separately. However can I use the same credit card account?
Just do it. You can use the same credit card for multiple accounts.
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Got a replacement iphone 4 today. Could not recover contacts etc due to water damage. New phone won't let us make or receive calls until we hook up to itunes. Don't know what that means. Any help would be appreciated. Phone problem or Sprint problem?
Thanks!If you have iTunes on your computer, plug the phone to the computer running iTunes. You will be guided by iTunes.
Download iTunes here (if you do not have it):
http://www.apple.com/itunes/ -
My dad got this iPhone for me a few months ago as a gift since I had a really awful phone before. The only thing is, I can't seem to upgrade it to the latest software without it telling me it's already updated to iOS 4 or something like that. (I would be able to give you the exact iOS version, but ever since connecting my iPhone to iTunes, my phone isn't responding so I can't check the settings or anything.) I can't download any apps (I get an error message saying the software on my phone is too old) and so I pretty much am extremely limited to what I can do on this phone. I'm very frustrated at this point and incredibly displeased with Apple's products.
If someone could please explain to me why this is happening and what I can do to fix it, I'd be extremely grateful.
Thanks.What iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears.
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