IMac 24' green & magenta vertical Lines will not boot.

Firstly let me say Hello all ^_^ Secondly, I hope this is posted in the right forum. :Oops:
The problem started a few days ago when my iMac went into screen saver mode and the whole screen had frozen and become pixlated with squares and a general scrambling of the screen, noise, grain, etc.. It wouldn't awaken from it's slumber so I did a hard restart.
The familiar friendly chime greeted me but the screen was covered in Vertical Green lines that are full of pixels, moving almost like static. The apple logo appeared and the spinning gear but that stopped spinning after about 20 - 30 seconds.
When I tried to boot into Safe mode this happened to the Apple logo (after about 3 or 4 mins)
The apple genius' are booked solid till next Thursday (27th) so I decided research and trial an error were my best options.
The following are the steps I have tried and where I am currently. Sorry for the lack of punctuation, etc...
On startup, Chime sounds, green vertical lines with what appears to be static, sometimes with Magenta in.
Apple logo appears
spinning lines lock up after about 10 seconds. Freeze.
Will not boot into Safe mode (by holding Shift after chime)
Will not boot from Mac OSX disk (by holding C after Chime)
Tried zapping the Pram (Shift, option, p & r on chime, Wait for 3 chimes)
Removed RAM 1 at a time tested in other slots, no change.
WILL enter into single user mode (holding Shift & S after Chime) so ran fsck twice to receive the Hard drive OK message. PHew Hard drive is OK then.
Reboot from here, same Vertical Magenta and green (sometimes just Green) Lines with static, Apple Logo, Spinning gear and freeze.
So connected with firewire into target disk mode. (connect mac book pro to imac using firewire cable and hold down the T key on your target computer, in my case my iMac) This essentially makes the imacs hard drive into an external firewire drive. Hard drive OK. Backed up. YAY. (most relieved to get back photos & current work)
Thanks for bearing with me on this epic post. ;);) and thanks in advance for sharing the knowledge.

Maybe this is a little late since this was last year but I thought I would post what the actual problem & solution was.
I took the iMac into see the Genius' and as it turns out it is indeed the graphics card. Luckily enough for me my iMac was just before they started soldering on them onto the logic boards AND it's one of the known faulty Nvidia Cards, which means a free repair, (luckily)
It took about 2 weeks to repair. when I recieved my iMac back unfortunatly there was lots of fingerprints inside the screen. Let it be said that the Mac store in Oxford street are the fairest of all, as instead of taking the machine and re-repairing, they replaced the whole iMac for a new one.
I hope anyone with this problem, or any other, has the same level of care from Mac as I have had.

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    RAX: 0x0000000000000001, RBX: 0xffffff8050e00000, RCX: 0xffffff801aa8eb00, RDX: 0xffffff80602dba38
    RSP: 0xffffff80602dbb60, RBP: 0xffffff80602dbb60, RSI: 0x0000000000000000, RDI: 0x0000000000000000
    R8:  0x0000000000000000, R9:  0x00000000000000ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
    R12: 0xffffff8050e00000, R13: 0x0000000000000000, R14: 0x0000000000000002, R15: 0x0000000000000000
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    CR0: 0x000000008001003b, CR2: 0x0000000000000010, CR3: 0x0000000011803000, CR4: 0x0000000000000660
    RAX: 0x0000000000000001, RBX: 0xffffff8050e00000, RCX: 0xffffff801aa8eb00, RDX: 0xffffff80602dba38
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    R8:  0x0000000000000000, R9:  0x00000000000000ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
    R12: 0xffffff8050e00000, R13: 0x0000000000000000, R14: 0x0000000000000002, R15: 0x0000000000000000
    RFL: 0x0000000000010246, RIP: 0xffffff7f9bab8654, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x0
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                dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[2600903C-EEDE-321B-A023-169DC9B26EA6]@0 xffffff7f9aa81000
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    com.apple.driver.AppleBacklight          170.2.3
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.AppleMCCSControl          1.0.33
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    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
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    com.apple.iokit.SCSITaskUserClient          3.5.1
    com.apple.driver.AppleFileSystemDriver          3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
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    com.apple.driver.AppleIntelPIIXATA          2.5.1
    com.apple.driver.AppleUSBEHCI          5.1.5
    com.apple.driver.AppleUSBUHCI          5.1.5
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleACPIButtons          1.6
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.6
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.driver.DspFuncLib          2.3.0f2
    com.apple.iokit.IOAudioFamily          1.8.9fc9
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.nvidia.nv50hal          8.0.0
    com.apple.NVDAResman          8.0.0
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleHDAController          2.3.0f2
    com.apple.iokit.IOHDAFamily          2.3.0f2
    com.apple.iokit.IOSurface          86.0.2
    com.apple.iokit.IOBluetoothFamily          4.0.9f8
    com.apple.driver.AppleGraphicsControl          3.2.6
    com.apple.iokit.IONDRVSupport          2.3.4
    com.apple.iokit.IOGraphicsFamily          2.3.4
    com.apple.driver.AppleSMC          3.1.3d11
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.2.0d16
    com.apple.iokit.IOUSBHIDDriver          5.0.0
    com.apple.driver.AppleUSBMergeNub          5.1.5
    com.apple.driver.AppleUSBComposite          5.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOATAPIProtocolTransport          3.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOUSBUserClient          5.0.0
    com.apple.iokit.IO80211Family          500.15
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOAHCIFamily          2.2.0
    com.apple.iokit.IOATAFamily          2.5.1
    com.apple.iokit.IOUSBFamily          5.1.6
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.8.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.6
    com.apple.iokit.IOPCIFamily          2.7
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
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    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2
    USB Device: Hub in Apple Extended USB Keyboard, apple_vendor_id, 0x1002, 0x1d100000 / 2
    USB Device: Trackball, 0x046d  (Logitech Inc.), 0xc404, 0x1d120000 / 4
    USB Device: Apple Extended USB Keyboard, apple_vendor_id, 0x0204, 0x1d110000 / 3

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    Message was edited by: slimpikkunz

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    My Install Disk for Snow Leopard will not boot on my iMac 27in. The Apple Logo is the only thing the user will see. The current OS on the system is 10.6.6. Upon placing the Snow Leopard DVD in the system, the DVD players spins for a few seconds and displays the Apple Logo. Nothing happens after 20 minutes.

    Yes, it is ridiculous how it is impossible to install Snow Leopard. I have two Snow Leopard DVDs: one that I purchased for a Macbook soon after it's release (10.6.0), and one that came with my iMac (10.6.4). Both of these boot up my Macbook (running 10.6.7) just fine. My SL 10.6.0 DVD mounts onto my iMac (Lion 10.7.0), but you cannot run the install. I attempted to boot from this DVD and got the infinite white screen and Apple logo, as some have reported above. The other SL 10.6.4 DVD will not even mount in Lion, and will not even show up as a bootable drive when I attempt to select it after holding alt/option on reboot.
    I created a bootable external drive from SL 10.6.0, attempted boot, same infinite white screen/apple logo.
    I created a bootable external drive from SL 10.6.4 on my macbook. I attempted to boot from this drive, and got the white screen of death, except that this time I actually got the loading symbol underneath the Apple logo. After about a minute of attempting to boot, the Apple logo changed to a circle with a diagonal line through it (the "NO!" sign).
    I took my iMac to the genius bar. They inserted SL 10.6.0, which would not boot. Then they determined that my computer had to run 10.6.4 and later. So, they restored an image of SL 10.6.4 onto my partition (not an install from an image, but an image of SL already installed). Hurray! Snow Leopard was successfully shoved onto my iMac!
    I then deleted a third partition on my hard drive I did not need anymore, which somehow screwed up my SL partition (even though it said "Will not erase partition SL or Macintosh HD). Now I am back at square one, and I guess I need to take my flippin iMac back to Apple for them to do what I should be able to do.
    I like Apple, but sheesh do I hate Lion right now.

  • My 2011 IMac will not boot up past the White apple logo screen with the whirly circle

    My 2011 IMac will not boot up past the White apple logo screen with the whirly circle. I have tried various commands but to no avail. does anybody have any advice?

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.   
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • Brand New 27" iMac i5 will not boot after installing software updates

    I just purchased my new iMac 2 nights ago. I have been getting it setup with my apps, mobile me account, etc, and luckily just setup time machine and let it do a full backup.
    I just ran Software Update for the first time, and now the machine will not boot. It hangs on the grey screen for about 1 minute before the Apple logo comes up. About 30 seconds after the Apple logo comes up, the grey spinning gear shows up, and about 1 minute after that I get the grey screen of death (You must restart your computer).
    Any suggestions? A little frustrated here....

    If you mean did I receive error messages, No, I didn't. However, the desktop reverted to the default purple night-sky looking thing, my applications and such all disappeared from the dock, and I couldn't open any files or folders (you don't have permission to ...), etc. I tried signing out and back in, rebooting, using a second admin account on the computer, creating a new admin account, etc. I ran Disk Utility, hardware checker, etc. No errors were found, and nothing changed. I could see all my files and folders, but they had a small red circle in the corner, indicating "locked" or "no permission".
    I'll find the lines from the console log if that will help. The error showed up immediately and is in the computer's attempt to access the user/library/application support/sync services and same path to user/library/logs/sync services/log. (or something reasonably close to this. If you can use the exact path, I will get it) The link between my settings and files, and a password is apparently corrupted or something, so that the computer won't even let me change the desktop or any file, so I can't save, edit or discard anything, and can't drag files to another computer on the home network.
    At least I'm still under the 90 day warranty, so I can call tomorrow. At this point, the SMART check says the drive is good, so I assume it's software. The only things new are the three auto Apple software updates I installed yesterday, so I immediately suspect them. But who knows?
    Does this help you at all?

  • 3400c will not boot/ green power light remains on

    Strange thing happened. We lost power while I was away and when I came back my 3400c was on (the green power light was lit) but it will not boot, shut down or power up. Will not respond to the power button or force quit keys. I tried removing the cd drive, the battery and unplugging but when I reconnect the power all that I get is the green light. No internal noise, won't boot. Also, I tried pressing the reset "button" in the back and the green light will flash but nothing else happens. It hasn't been my main computer for awhile and I no longer have it connected to the internet but it is nice for the kids to run their cd games on it. Anyone have any idea on how I can go about troubleshooting this laptop.

    I've done a ton of tinkering with my 3400c, and currently am having fun installing Linux on it. Through my adventures with this thing, I've occasionally seen the stationary green light.
    I'd recommend removing what's in the media bay, and any PCMCIA cards, unplugging all components and removing the battery.
    Disconnect the unit from power and press the PMU reset button on the back, and hold it for several seconds.
    Let the unit sit for about 10 minutes, just to be on the thorough side. Then reconnect the power cable (no battery/media bay necessary). What SHOULD happen is an immediate boot chime.
    If the issue persists, you might try booting into open firmware:
    Hold down Option + Apple + O + F, and press the power key on upper right of keyboard while holding these keys. Hold them down until you (hopefully) see a grayish-white screen.
    If so, type these lines, return after each one:
    init-nvram
    set-defaults
    reset-all
    If all goes well, should reboot normally. If not, you may have a hardware issue on your hands. I'd try disassembling it and removing debris, looking for loose components or any point of failure, but if not you may require a new logic board. Luckily, either a 3400c or Kanga G3 board will work with these models if that's the case. (Only caviat is that the ram that originally came with some 3400c models will not work on the Kanga logic boards).

  • IMac modell 8.1. will not boot, screen issues

    Hi!
    My iMac 24" modell 8.1. (IC2D - 2,8 GHz) will not boot from install disc OS X 10.6. When I turn the machin on I hear the sound ok, then the grey screen appear with the black apple logo and the spinning wheel starts up. Then nothing happens. I hear that the superdrive is spinning up with the install disc, but nothing happens on the screen.
    The screen has much flickering/distortion, so I removed the LCD display and checked all the three cables between screen and logic board to see that they are secured.
    I have installed an 2 TB HD in this iMac formatted in Mac OS X extended journaled. The 4 LED lights on the bottom of the logic board are on and green. Remember back with my PM G5 that I had to push a cuda button, is there any such button on this iMac?
    Any suggestions?

    Eric Ross wrote:
    You need to start the iMac with the original DVD that came your with your computer. Then run disk utility to repair your hard drive and premissions.  http://support.apple.com/kb/TS1417
    No, you want to run DU from whatever version is on the boot volume. The original version it shipped with was 10.5, but if it's now 10.6, he wants to use a 10.6 disc to repair with.
    For the video symptoms, I would run the Hardware Test, in extended from the 10.5 disc, if it will boot to that.
    http://support.apple.com/kb/ht1509
    And Roam's suggestion to try a Safe Boot is a must.
    EDIT: Permissions Repair should be done -- and I don't think this is appropriate to do now, anyway -- from the normal boot volume, not from the DVD. And, certainly not from the original disc.
    Message was edited by: WZZZ

  • Flat Screen imac iMac won't boot up, will not boot from DVD

    My 24" imac flat screen will not boot. I only get a blank gray/white screen. Reset the PRAM and tried to boot from the DVD. I held the C key down when I powered on but the system will not boot from the DVD. If I wait long enough, the DVD will eventually be ejected. I have had HD issues and Disk Warrior indicated that the drive was damaged. Will a dead hard drive cause the system to not boot from the DVD? Is there any way to get the system to boot from my DVD?

    Hello PMcDer,
    Welcome to Apple Discussions!
    By what you are describing you're correct in believing your drive is probably gone. The sad news... if Disk utility can no longer see the drive, your ability to retrieve any data off of it is getting slim.
    There are a couple of options for data retrieval.
    1. If you still have Apple Care have them fix it. But make sure they know that you do not have a backup.
    2. If you do not have Apple Care, have an Authorized Apple Tech replace the drive and make sure that they will give you back the old drive. This may prove to be a challenge. Or you can replace the drive yourself. It is not easy for some but take your time and you'll have no problems. Lots of youtube videos on this as well as on-line tutorials.
    3. You could try a Hard Disk Utility program like Disk Warrior to see if it can help, but it's not free.
    4. You could pay someone big bucks for Data recovery in order to get the data of the drive for you.
    If you decided to do the HDD swap yourself. You could purchase a 3.5" firewire enclosure that you could put your old drive into once you do the swap. Plug it into the iMac and prey that it recognizes it. Then "MAYBE" you could copy the data over to the new drive, but that is a stretch.

  • IMac Late 2006 Will Not Boot Up

    I have a late 2006 iMac. The problem I have is that it will not boot up. I press the power button and the light comes on but the display is blank. Do you all think the problem is the logic board?
    Thanks in advance,
    Andrew

    Could be. Is it that the display is blank but the system is running???? If so, what if you connect an External Monitor.
    My iBook has been having Logic Board issues similar to what you say though, but it's because of a chip on the lower side of the board that become desoldered. I ended up putting a small piece of rubber onto it to apply pressure onto the chip once I reapplied the case/undercover. It works & I backed up everything, but it sometime acts up again with similar symptoms as your iMac.

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