IME 7.0 not generating a report

Question

Hi
We have a 7.0 IME installed in a 32 bit Win2k3 server. I am managing 2 IPS 4240 appliance in my IME. It is used to be 6.2 and I upgrade it to 7.0 because I upgrade our IPS. There is no error showing or disconnection. In the event monitoring I can see packets in different severity but when I generate report it says no record found. Even for informational.
Any idea.

Answer 1

I think that PC with IME at least once was affected to poweroff without correct termination of work.
Run cmd, then go to
C:\Program Files\Cisco Systems\Cisco IPS Manager Express\MYSQL\bin
type:
> mysql -P 47007
then:
mysql> use alarmdb;
Database changed
mysql> select * from event_data_manager;
+-------------+-----------+---------------------+---------------------+
| table_index | cur_table | start_time | end_time |
+-------------+-----------+---------------------+---------------------+
find number with "true" value in "cur_table" column.
For example, it may be 10.
Then go to C:\Program Files\Cisco Systems\Cisco IPS Manager Express\MYSQL\data\alarmDB and find event_table_10.MYD
It must be some symbols added to extension .MYD, for example, event_table_10.MYD.3f4d
You must rename it to its original filename event_table_10.MYD
That's all. Your IME 7 must work properly.