Imessage on Mac has my wifes phone number and its greyed out and i cant change it to my number (on the beta version of iMessage for the mac)
hey-- so iMessage on ONE computer has my wifes phone number in under iMessage and its greyed out and i cant change it to my number. any ideas? ive done what people have suggested on these forums, e.g., check your apple id make sure your number is associated with it etc. how do i change the iMessage number from my wifes to my actual number? thanks! R
HI,
This can depend on the the Apple ID that is used.
I was under the impression that the invididual parts of an iCloud ID could be "registered" separately for iMessages but this may not be correct.
I have an Apple ID that is based on a email from a source external to Apple. (an old Dial-up account email)
I registered this for iCloud and at the time got an @me.com name as well.
I also have two iPhones so I decided to use the @me.com name on one iPhone and the older Dial-up on the other.
This seemed to work up to the OS X10.8.2 and iOS 6 updates.
AT this points I did the OS X one first then the iPhones
I got alerts in Messages on the Mac to add the Dial-up ID iPhone's number to Messages which I accepted.
The Messages Menu > Accounts > iMessages showed the iPhone Number as an alternative Receive ID and offered itself in the Drop as the Send from ID.
I then set up the second iPhone and got an alert in Messages to add the Apple ID and the iPhone number to Messages.
I said no to this.
At iOS 6 this did not get added to the Messages > Preferences > Accounts > iMessage panel.
However at iOS 6.0.2 the iPhones are showing their own Numbers as Greyed out and even though I refused again the @me.com ID and second iPhone's Number they have been added to the Message Menu > Preferences > Accounts > iMessages pane although they are not ticked.
The only link these two Apple ID Names have is that they are both associated with the iCloud Account.
(I Can log in to the same iTunes account with either name, and post here, and access iCloud in a web browser - the password is the same).
I have successfully managed to get one iPhone to have it's greyed out Number ticked so it can accept iMessages sent to the Number.
This involved removing the Apple ID on that iPhone, Closing iMessages, restarting iMessages and then re-adding the Apple ID
I did get an alert to say the ID would not work anywhere in iMessages when removing it.
It was 24 hours before I got an alert in Messages again to add the iPhone Number and Apple ID (I said no and they are not active but do show in the iMessage account on the Mac)
I am a little confused by this bit:-
...ONE computer has my wife's phone number in under iMessage and its greyed out ...
I can see the iPhone Numbers in Messages Menu > Preferences > Accounts >iMessages Account pane but they are not greyed out even when not active
They are only greyed out on the iPhone's themselves.
I would also make sure the Apple IDs used on each computer and it's related iPhone are separate from each other.
9:52 PM Tuesday; November 27, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously
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