IMovie, IPhoto won't update after Mavericks upgrade from OSX 10.06

Upgraded to Mavericks, iMovie won't update, says, "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." And then I get a null error.
However, I am using the only apple ID I have to sign in to the app store.

You can update for free to version 9.5.1 in the App store
LN

Similar Messages

IMessages won't open after Mavericks upgrade

iMessages won't open after I upgraded to Mavericks. I keep getting prompted to "enter the keychain password," but I never created a keychain. I never used it before the upgrade, and I skipped the step during the upgrade because I did not want to use keychain and it was an option to skip it during set up.

HI,
The OS X Mac have been using Keychains for a long time.
In the Applications/Utilities folder open Keychain Access.
This should show you at least two keychains.
The Login one for your Mac User account and the System one.
Generally speaking the Keychain keeps the passwords used by various apps and it needs to be Open.
In most cases the Login password for the Mac Account user is also the password that opens the Keychian when the computer is started up.
As each Mac User Account owns it's own Keychain there can be issues when you drag an account from one computer to another rather than using Migration Assistant.
i.e. you might Own it on one computer but not on another.
In the Finder > Go Menu hold down the ALT key and select the Library that appears.
In the library navigate to Keychains.
Click to highlight the Login one.
Now use the CMD and i keys together (Get Info)
At the Bottom unlock the padlock
Highlight the name that has (me) next to it (it should be your Shortname).
Once you have highlighted this use the cogwheel item at the bottom.
This should be greyed out but saying "Make you (Me) the Owner."
You should also have Read and Write permissions like in the Pic.
8:48 pm Sunday; December 29, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Iphoto won't update after Yosmite installed

Have had iMac from the start and this is first time iPhoto won't update with this strange message-
"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
Have never ever seen this message before.
Franklin

Try resetting the App Store and Clearing Cookies.
Reset Learned from Old Toad
App Store support. There is troubleshooting and a contact link.
Support

IPhoto update after mavericks upgrade

I recently upgraded os to mavericks on my MBA (2011). After the upgrade, I cannot use iPhoto unless I install the necessary update that the system requires. The problem is, the Apple account that I had once used several months ago appears on the Apple ID field as "canceled" account with the blank password field. The Apple ID field was disabled, so I couldn't even try it with my most recent Apple ID. I went ahead and filled the password field, and the message says "the account has been disabled."
I had a similar problem after changing my apple ID, but it was eventually fixed after trying a few solutions suggested on the internet and several software updates. I am stuck now after the mavericks upgrade.
Do I need to erase and re-install iPhoto? If so, will I need to purchase the app? And, will all my saved pictures on this computer be erased? I wanted to back up pic files, but I wasn't able to locate them (it seems like the pics are saved as a bundle within the iphoto app..)
Please help! Thanks..

I would first contact App store support (link is on the right of the App store window) and see if they can help - if they can not then you probably will need to remove and repurchae the App
Backing up the iPhoto library simply involved making a copy of it - it does not involve opening it or doing anything with the internal parts of it - just a copy
And if you are not doing a regular backup (like Time Machine running all of the time doing hourly backups for example) then you are 100% guarenteed to lose yoru photos (and other files) sooner or later - bad things happen
LN

Mail won't launch after Mavericks upgrade OS X 10.9

This is part of the error message I receive:
Process:         Mail [315]
Path:            /Applications/Mail.app/Contents/MacOS/Mail
Identifier:      com.apple.mail
Version:         7.0 (1816)
Build Info:      Mail-1816000000000000~1
Code Type:       X86-64 (Native)
Parent Process: launchd [185]
Responsible:     Mail [315]
User ID:         501
Date/Time:       2013-11-02 21:36:27.404 -0700
OS Version:      Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 66917214-C98E-90B9-0022-46A9AFC950C9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007fff5078fff8
VM Regions Near 0x7fff5078fff8:
    MALLOC_SMALL           00007fb792856000-00007fb793000000 [ 7848K] rw-/rwx SM=S/A
--> STACK GUARD            00007fff4cf90000-00007fff50790000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
    Stack                  00007fff50790000-00007fff50f90000 [ 8192K] rw-/rwx SM=COW thread 0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.apple.CoreFoundation          0x00007fff94402000 CFEqual + 352
1   com.apple.CoreFoundation          0x00007fff943edd18 CFBasicHashFindBucket + 3528
2   com.apple.CoreFoundation          0x00007fff943ecf1f CFDictionaryGetValue + 111
3   com.apple.CoreText                0x00007fff8c022570 TBaseFont::CopyAttributeInternal(void const*) const + 68
4   com.apple.CoreText                0x00007fff8c0bafaf TInstanceFont::CopyTraitsInternal() const + 43
5   com.apple.CoreText                0x00007fff8c0b446b TBaseFont::CopyTraits(bool) const + 35
6   com.apple.CoreText                0x00007fff8c0bafd2 TInstanceFont::CopyTraitsInternal() const + 78
I've tried verifying the disk, and repairing the desk, but can't find a fix. It won't launch at all ever since the Mavericks upgrade.

If you did not install the software following the upgrade but did some form of transfer or migration then you should probably uninstall and then use the Cleaner Tool. After that install using the discs or a downloaded set of installation files.
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

IPhone config utility won't work after Mavericks upgrade

After my upgrade to Maverics, any time I try to use the iPhone Config Utility to install apps on my devices, when I click install, it crashes iPhone config utility. I've already tried re-installing iPhone Config Utility - Any recommendations? This is killing my productivity!

If you are using the Apple configurator there is an update Apple has reasleased for it for support for Mavericks. It seems to be working for me but I'm also using it with the iPad 4th gen.

IMac won't sleep after Mavericks upgrade

After installing the Mavericks upgrade, I notice that my late 2012 iMac computer does not enter sleep mode, while my monitor does. The Energy saver settings are the same as before the upgrade (computer and monitor sleep after 10 minutes, i.e., system default settings). Has anyone else experienced this?
Thanks for any comments.
LB

This is always due to a process keeping the system awake, but determining which is the challenge.
A first simple step is to create a new, temporary user account. Log out of yours and log into the temporary one. Determine if it sleeps then. If it does then you have a login item that is preventing sleep. System Preferences > Users & Groups > Login Items.
Whenever you suspect a problem related to power, including sleep, an SMC reset is also recommended.
Active Spotlight indexing will prevent sleep. Wait for it to complete. Allow a considerable amount of time following an OS X upgrade.
Check your Sharing preferences for anything that could permit an active network connection.
Energy Saver "Wake for network access" can prevent sleep, but unchecking it will prevent the ability to remotely access a sleeping Mac over a network. A normally functioning Mac will sleep according to Energy Saver, but will wake periodically for network access, after which it will return to sleep according to the settings in Energy Saver.
Unfinished print jobs will prevent sleep. If a print job is queued, but if the printer is off or the connection to it is lost, the Mac will stay awake forever waiting for the printer to return.
Safari pages that periodically refresh themselves are very common. This will prevent sleep.
Frequently checking for new mail may prevent sleep. Change Mail's preferences to check for new mail less frequently.
iTunes and iPhoto sharing will prevent sleep.
Active Bluetooth devices will prevent sleep.
Active USB devices will prevent sleep.
Using Time Machine over a network can prevent sleep.
There are plenty of third party utilities designed to prevent sleep. One may not have been completely uninstalled.
Quit the process with the name powerd in Activity Monitor. It will re-launch on its own.
Any number of "anti-virus" utilities can prevent sleep, along with other miseries. Get rid of them.
Read Mac OS X: Why your Mac might not sleep or stay in sleep mode

IPhoto won't open after Mavericks toSnow Leopard downgrade

Hi,
recently I've upgraded my OS to Mavericks, but I really did not like the performance on the new OS, so I decided to move back to Snow Leopard. I did backup all my information with Time Machine before downgrading, but to my surprise nothing would work afterwards, particularly iPhoto. I've tried even upgrading back to Mavericks to see if I could retrieve my pictures and then downgrade again, but when I tried it I got a message saying that my mac couldn't be upgraded to Mavericks.
Does anyone know a way to get iPhoto to work again?
Thanks in advance.

Eudine wrote:
The only backup I have is the one from Time Machine and I did when I had Mavericks installed.
Does that backup have a copy of the iPhoto library BEFORE you installed 10.9?
If that is the case move the current iPhoto library aside and restore the old iPhoto library backup to the Pictures folder.
You could also do what you are trying (upgrade to 10.9, export images, revert to 10.6), but the error you are giving is too vague, we need the full message to have any idea on how to help you to upgrade to 10.9. I would try to install 10.9 on an external disk so you can view the library & export from there.
I think you will also need to do similar things with any apps that were newer on 10.9 such as Pages etc.

Iphoto won't start after lion upgrade

I installed the Lion upgrade and now I am unable to open iPhoto 09. Any ideas? Here is the message:
Process:         iPhoto [9483]
Path:            /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier:      com.apple.iPhoto
Version:         8.1.2 (8.1.2)
Build Info:      iPhotoProject-4240000~8
Code Type:       X86 (Native)
Parent Process: launchd [8176]
Date/Time:       2012-01-02 12:43:31.672 -0600
OS Version:      Mac OS X 10.7.2 (11C74)
Report Version: 9
Sleep/Wake UUID: A70FC8E4-B25F-4686-80D4-884636B345CB
Interval Since Last Report:          1236 sec
Crashes Since Last Report:           10
Per-App Crashes Since Last Report:   10
Anonymous UUID:                      EE8765B0-FA49-422E-9613-08D9A3A796D4
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/iLifeSlid eshow
Referenced from: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Reason: image not found
Binary Images:
    0x1000 -   0x9fbfee com.apple.iPhoto (8.1.2 - 8.1.2) <436E886C-E26D-2C7D-9745-252829318EFE> /Applications/iPhoto.app/Contents/MacOS/iPhoto
0xb31000 -   0xb5cff3 com.apple.DiscRecordingUI (6.0 - 6000.4.1) <008D8106-E34E-3F05-AB98-24AAC8344D03> /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
0xb74000 -   0xb76fff com.apple.ExceptionHandling (1.5 - 10) <7C514CC4-7951-31CA-AEB3-D4AF49F44AE7> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0xb7c000 -   0xc29ff7 libcrypto.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <7B6DB792-C9E5-3772-8734-8D0052757B8C> /usr/lib/libcrypto.0.9.7.dylib
0xc6e000 -   0xc78fff com.apple.UpgradeChecker (1.0 - 1.1) /Applications/iPhoto.app/Contents/Frameworks/UpgradeChecker.framework/Versions/ A/UpgradeChecker
0xc82000 -   0xd1effc com.apple.MobileMe (8 - 1.0) <47DF6C20-78C5-1AA2-1D64-274EAE522D93> /Applications/iPhoto.app/Contents/Frameworks/MobileMe.framework/Versions/A/Mobi leMe
0xd80000 -   0xd80fff +eOkaoCom.dylib (??? - ???) <17ADB0F4-BF83-0B0B-5293-F843F1724644> /Applications/iPhoto.app/Contents/MacOS/eOkaoCom.dylib
0xd84000 -   0xdb7fe7 +eOkaoDt.dylib (??? - ???) <673BD0C5-FAC4-ABB7-B55E-FD8A75E4759D> /Applications/iPhoto.app/Contents/MacOS/eOkaoDt.dylib
0xdbd000 -   0xf23fff +eOkaoFr.dylib (??? - ???) <684982FE-55E4-174D-9CF3-DA4319BD57F9> /Applications/iPhoto.app/Contents/MacOS/eOkaoFr.dylib
0xf27000 -   0xf4bff2 +eOkaoPt.dylib (??? - ???) <E2ED8DE8-7A2D-8309-3CB5-2E87F135A8A8> /Applications/iPhoto.app/Contents/MacOS/eOkaoPt.dylib
0xf52000 -   0xf99ff7 com.apple.proxtcore (1.0.0 - 1.0.0) /Applications/iPhoto.app/Contents/Frameworks/ProXTCore.framework/Versions/A/Pro XTCore
0x8fe0a000 - 0x8fe3c9c7 dyld (195.5 - ???) <BCC83F99-7244-3DBA-867D-6226D53DD9F2> /usr/lib/dyld
0x90a79000 - 0x90d85ff1 com.apple.MessageFramework (5.1 - 1251.1) <9A36CBE7-C9B0-37E3-94CD-0617D81297C4> /System/Library/Frameworks/Message.framework/Versions/B/Message
0x90dd9000 - 0x9108bff7 com.apple.security (7.0 - 55010) <BE0350C5-5221-3BFF-B674-646AB1BA0F2E> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9108c000 - 0x911a3fe9 com.apple.WebKit (7534.52 - 7534.52.7) <BC37DBEF-DC40-3FF0-A2EA-7B445FE4A3A8> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x938cf000 - 0x938ddfff com.apple.opengl (1.7.5 - 1.7.5) <81166D23-DE8E-3938-AAD3-29B1FA5E446E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93b47000 - 0x93babfff com.apple.framework.IOKit (2.0 - ???) <D14460ED-2B6C-375D-B3A4-B8C82E922666> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x951e8000 - 0x9534afff com.apple.QTKit (7.7.1 - 2306) <5A7E5ED0-C4DC-3CEC-ABE0-24899134ACE1> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x9562c000 - 0x9570dfff com.apple.DiscRecording (6.0 - 6000.4.1) <6BD9120F-8128-3B85-8ACB-0924615425DD> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x95918000 - 0x95a27ff7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <90D36793-04A5-3BFF-BE83-EEEDCBEDC756> /usr/lib/libsqlite3.dylib
0x9632f000 - 0x96344fff com.apple.iChat.InstantMessage (6.0 - 835) <F80F4A61-5EDE-3995-9FFE-49A1AD1BC9D0> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9638f000 - 0x9640dff7 com.apple.iLifeMediaBrowser (2.6.1 - 502.1.5) <15323460-62E8-39BC-ACF0-E0C3A916C994> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x9697f000 - 0x96b33ff3 libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <6AD14A51-AEA8-3732-B07B-DEA37577E13A> /usr/lib/libicucore.A.dylib
0x96bb1000 - 0x96bedfff libcups.2.dylib (2.9.0 - compatibility 2.0.0) <AA56493C-D7C6-3D4F-8DC8-855405AFF57B> /usr/lib/libcups.2.dylib
0x96bee000 - 0x96beeff0 com.apple.ApplicationServices (41 - 41) <C48EF6B2-ABF9-35BD-A07A-A38EC0008294> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x96bf1000 - 0x96bf1fff com.apple.Cocoa (6.6 - ???) <5FAFE73E-6AF5-3D09-9191-0BDC8C6875CB> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x99aea000 - 0x99cc0fe3 com.apple.CoreFoundation (6.7.1 - 635.15) <AC9F6462-6315-3D89-8075-D048DB4DBF7E> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x99f29000 - 0x99f29ff2 com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9a146000 - 0x9a3f5ff7 com.apple.AddressBook.framework (6.1 - 1062) <8992D5C7-DC3C-3009-8A9E-A6937B91BB4D> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x9a564000 - 0x9a564fff com.apple.Carbon (153 - 153) <F996332A-390E-3337-A09E-A1E54004B567> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9a565000 - 0x9a573fff libz.1.dylib (1.2.5 - compatibility 1.0.0) <E73A4025-835C-3F73-9853-B08606E892DB> /usr/lib/libz.1.dylib
0x9a828000 - 0x9aaadfe3 com.apple.QuickTime (7.7.1 - 2306) <F8C64DC4-3FE4-3A06-B10B-59E7F3BA6FDD> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9b71a000 - 0x9b71afff com.apple.Accelerate (1.7 - Accelerate 1.7) <4192CE7A-BCE0-3D3C-AAF7-6F1B3C607386> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9ba43000 - 0x9ba8afff com.apple.SystemConfiguration (1.11.1 - 1.11) <CA6CE2B6-DC18-31FF-9668-70BB2FD8D7BB> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.21f4
Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F1900000000, 0x4D4943533338554642203247422020202020
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F1900000000, 0x4D4943533338554642203247422020202020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.11)
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200AAJS-40RYA0, 320.07 GB
Parallel ATA Device: OPTIARC DVD RW AD-5630A
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd400000 / 3
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0606, 0xfd100000 / 2
USB Device: Mass Storage Device, 0x058f (Alcor Micro, Corp.), 0x6366, 0xfd110000 / 7
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd120000 / 5
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfd122000 / 6
USB Device: USB Flash Memory, 0x0930 (Toshiba Corporation), 0x6544, 0xfd140000 / 4
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0910, 0xfa400000 / 3
USB Device: hub_device, 0x050d (Belkin Corporation), 0x0237, 0xfa200000 / 2
USB Device: HL-5250DN, 0x04f9 (Brother International Corporation), 0x002b, 0xfa240000 / 7
USB Device: Officejet Pro 8000 A809, 0x03f0 (Hewlett Packard), 0x3612, 0xfa230000 / 6
USB Device: USB2.0 MFP(Hi-Speed), 0x04b8 (Seiko Epson Corp.), 0x083c, 0xfa250000 / 5
USB Device: FreeAgentDesktop, 0x0bc2 (Seagate LLC), 0x3000, 0xfa220000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8206, 0x1a100000 / 2

You need to reinstall as iPhoto is missing background frameworks required to work.
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

IPhoto is very slow after Mavericks upgrade

I'm running a 27" mid-2011 iMac with 4 GB memory and I've recently upgraded to OS X 10.9 (Mavericks). I've had a chance to load iPhoto 11 (9.5) a few times now and it does so slowly each time. I have about 33k+ photos/videos and they're stored on my main hard drive. Basically, iPhoto slows to a crawl and lags when I try to scroll up/down or try to view photos. In addition, my iMac exhibits the same behavior when I try to switch between applications, run Spotlight search, or load a page within my browser. Any suggestions on how to remedy this problem?

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. It will be slow, but maybe not as slow.
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

DVD drive won't work after Mavericks upgrade

I upgraded to Mavericks from Snow Leopard, and ever since, my CD/DVD drive will not work. Discs spin, but then they are ejected. Doesn't matter what type of disc I put in.
The drive was working fine before I upgraded. I have reset the SMC and the NVRAM/PRAM, but the drive still isn't working.
Any suggestions for what else I can try?

Others here wouldnt recommend it, but on a new OS install, since I have a giant pile of HD, ...i just grab another HD and create a new fresh Time Machine backup
after its complete, I take the original HD with the OLD backup and format/erase it.
Im a tad too lazy to wait, as you yourself mentioned, 1 hour for TM just to PREPARE to backup. Nope, no,...not gonna do it.
I updated 4 Macs to Mavericks and id rather make a wholly NEW Time Machine backup on another HD and erase the original.
Since I keep about 12+ redundant archives of my important data, I have no worry on earth of ever losing data.
Time machine is a backup, NOT an archive for vital data.
Methodology to protect your data. Backups vs. Archives. Long-term data protection

Help with Adobe Premiere Elements 11 Editor - Won't work after Maverick upgrade

I bought Adobe Elements 11 in March of 2013. It was working fine until upgrading to Maverick. It will not open now. Adobe will not help without a serial number. Apple does not provide serial numbers when you buy directly from the App Store. After 3 hours of trying to unintall and reinstall, no luck. Apple said to call Adobe back, Adobe says to call Apple. Finally just asked Apple to refund me the $85.00. They said said they ‘can’t’ since I’ve ‘had it for so long’ (7 months ?? ). They said the problem was my fault because I didn’t check and make sure Adobe Elements was compatible with Maverick before installing Maverick. I should mention that it states (on the App Store page) that Adobe Elements 11 is "compatible with OS X 10.7.5 or later”.   Just wondering if anyone else has experienced this problem and if any kind of resolution was achieved?   Again, any help would be greatly appreciated.
Tony

Yes and no help.
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Please visit http://www.adobe.com/support/contact if there are more questions for Adobe. Thank you.
General Info
Chat start time      Dec 13, 2013 6:52:37 AM EST
Chat end time      Dec 13, 2013 7:08:55 AM EST
Duration (actual chatting time)      00:16:18
Operator      Vaibhav
Chat Transcript
info: Hi, there are several customer(s) in line ahead of you. We'll be with you as soon as possible. Thank you for your patience.
You might also try our community forums, where experts are online 24/7.
info: You are now chatting with 'Vaibhav'
Vaibhav: Hello. Welcome to Adobe Technical Support.
Vaibhav: Please allow me a moment while I look into your account & verify the details.
Jerry: okay will wait
Vaibhav: Can you elaborate the issue please?
Jerry: I've been trying to open the app, its does not open it give me an error
Vaibhav: Well we are getting many customer with this issue
Vaibhav: premiere elements 11 is not compatible with MAC 10.9
Jerry: okay what are you doing to resolve the problem
Vaibhav: Well if there will be any update we would inform all the customers right now we have send this to engineering
Jerry: A friend of mine was sent a link that allowed them to reinstall the application and they were also given a serial number as well can't you do the same for me I really need to use this application asap
Vaibhav: for this you need to contact customer services or sales
Jerry: I'm not looking into buying a new copy I NEED HELP!!!!!!
Vaibhav: Well we can not help in this case as this version was released before mac 10.9
Vaibhav: and if you want to use it on MAC 10.9 you would need to purchase Premiere Elements 12 and for that need to contact sales
Jerry: It looks like I am not going to get the same help as every one,just no that you've lost a customer in me
Vaibhav: Well there is nothing that we on chat or phone can do in this
Vaibhav: Thank you for contacting Adobe. Good Bye.
info: Your chat transcript will be sent to [email protected] at the end of your chat.

The updated pages app has not updated after mavericks upgrade on my iMac

after updating to os x mavericks and having updated the pages and iphoto apps, they are still the same as they were before. they show the latest info on the about iphoto and about pages, even the icons have changed etc but the app itself is still exactly the same. can anyone explain?

after updating to os x mavericks and having updated the pages and iphoto apps, they are still the same as they were before. they show the latest info on the about iphoto and about pages, even the icons have changed etc but the app itself is still exactly the same. can anyone explain?

Seagate 1TB won't mount after mavericks upgrade

Last night I upgraded my White early 2009 macbook from snow leopard to mavericks 10.9.2 and now i cannot mount my Seagate 1Tb external usb hard drive, It appears in disk utility and the drive is there but the partition on the second line is faded and it will not mount. When i try to mount the drive i simply get an error telling to run first aid but first aid simply tells me that i need to format the drive. as this is my main drive with all my back ups on it i do not have another drive that can hold all of my data. also when i booted the macbook into the recovery module after holding option at startup the drive appeared healthy and fine under disk utility there but under the full os i cant open it in Finder. Its not the drive as i can use it perfectly fine on my other laptop and pc. I need this resolved asap please

Not without making some applications unusable.   A clone backup can restore the notebook back to the prior operating system, if you made one prior. Or if the last Time Machine backup was of the prior operating system, the internet restore can be done to the prior operating system.
But installing an old operating system on a new, you will find newer applications will not work on older operating systems if they weren't designed for them, or weren't installed on them. Not to mention some drivers that existed may create untenable problems in the same manner.
You can modify your internal hard drive partitioning without erasing it, but that is risky if there is anything invisible that is marginal about the internal drive.   I would still make a clone backup before attempting it if there was none made before.
At this point I'd try to recoup the loss on the hard drive if it is past the return period where you bought it from on http://www.gazelle.com/ and then get a compatible hard drive from http://www.macsales.com/ to make any clone you need.   If there is any data you need on that hard drive, recoup the loss after you install an older operating system on a USB Flash drive such as a 32 GB.
Sources for getting each Mac OS X version prior are on my user tips:
https://discussions.apple.com/docs/DOC-3761 and earlier.

After Effects CS6 Won't Launch After Mavericks Upgrade.

Hi All,
I have seen a few posts regarding this and have scoured the web for few hours looking for answers. So far all I have found are patches from Adobe and their asking that we uninstall and reinstall the app.
None of this has worked so far.
In fact I've gone from an error of "Can't use this version" to adding the patches to now getting "After Effects Cannot Be Opened Because Of A Problem". It goes on to add this...
Check with the developer to make sure Adobe After Effects CS6 works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X.
Click Report to see more detailed information and send a report to Apple.
Two questions:
1. Is there a fix for this?
2. If not, how can I revert back to 10.8 without losing everything.

Ok, I found one more article talking about upgrading to 11.3 upgrade instead of 11.4(latest). Finaly worked. Hope this helps someone else, this was painful.

IMovie, IPhoto won't update after Mavericks upgrade from OSX 10.06

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