Import goods and Sell directly to Customer
Dear Gurus,
I have a scenario in which the customer (outside INdia) will send their goods to India. And from India it has to be sold to the final customer (In India) without any further processing.
Should the place at which the goods will be rcieved (India) be configured as depot or warehouse.
What will be the difference? Also what all tax I had to consider if I import theses goods and then sell it to final customer.
I am new to such kind of scenario.
Please give your valuable inputs.
Thanks
Dear DDP
Further inputs I got from my friend is that since the selling price on the imported component would be higher than the imported cost, it is better to go for Advance Licence where also, the import duty is exempted.
Of course, the procedure to be adopted for this, should be explained in detail by your client and based on that, you can configure accordingly.
Last but not least, whatever be the process, in standard, you cannot address this issue. You have to go for zee development, as you cannot store Advance Licence details (from MM side) and those details, you will have to capture in export invoice which is a mandatory, as per Customs Law.
thanks
G. Lakshmipathi
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Standard procedure to deal import Goods receipts and LIV
Dear Experts,
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If some one can tell us the step by step process to deal the cases in which ADC is involved.
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PawanDear
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Domestic Purchase of imported goods issue
Hi,
we have a scenario where imported goods are purchased from a trader in Bombay. The vendor passes the client the ADC(additional duty of customs) and CVD what he has paid while purchasing goods from germany.
the client takes the cenavt credit of ADC and CVD. I have maintained the condition types for ADC as JADC and using jexc to capture to capture CVD in PO pricing procedure.
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please help what settings are required to be done so that ADC and CVD doesnot get loaded in stock account.
regards
AjayHi Ajay,
If you do not want any condition to be loaded to Material account than make an account key and like FR1 and assign one GL for that account in OBYC. This account key you need to define in your pricing Procedure.
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Sanjay -
I was bait and switched. I signed up under the pretense that I was getting the promotional rate of 40gb/$150 that was scheduled to end on November 5 2014.
I walked into a Verizon wireless store on November 4th with the intent to trade in my iPhone 5s which I was offered $350 trade in value and port over 2 of my lines with T-Mobile under the Verizon promotion. Once I was approved and offered my trade in I was told that the phones I was seeking to purchase from Verizon was not in stock and needed to be ordered, and delivered separately with the iPhone 6 being shipped out November 14 and the iPhone 6+ shipped November 21. Thomas, the Verizon wireless sales representative, also informed me that for me to get the promotional rate I would have to open the account with an active line before the 5th or I wouldn't be able to get the promotional rate since the phones would be delivered past the promotional date period. The sales representative insisted I should add an iPad that was in stock at the store and I could leave the store with an active account and once my phones were delivered I would be all set to go with my promotional plan and devices. I had no need for an iPad but decided it was worth getting for the sake of the promotion.
ON November 14 I recieved via FedEx a package containing not a iPhone 6 as promised, but a iPhone 6+. I called Verizon to activate the phone that was ported to my personal phone number, and didn't have my iPhone 6 that was set to port my out of state business line and cancel service with T-Mobile on the 14th of November. To say the least I was extremely upset for which I had no means of recieving business calls from North Carolina while I live in Florida. At that point I asked the Verizon customer care representative I had on the phone to see if they could see if there was a store that had the iphone 6 I ordered in stock so that I an could have a business phone the same day. He found a store that had it in stock and it happened to be the store I originally signed up at. I was told that it was in the color and storage capacity I had originally ordered and that I could pick it up at the store to complete my purchase with Verizon. Again, for the sake of having a business line I ran to the store and spoke with Thomas and explained the mix up. upon moving forward I was informed that they had an iPhone 6 in stock with the capacity I had requested but not the same color I had ordered. At that point I didn't care I just needed a phone and proceeded to activate the phone he had in stock And ported over my business line.
After recieving a text from Verizon that I had consumed all of my data just days after I recieved my phones I called Verizon 611 from my phone and spoke to a customer care representative named Fallon, which informed me I was set up on the wrong plan and that she see's the notes that Thomas notated that I was subscribing for a 40gb plan and that she was going to send a request I D # [removed] form to make the corrections and that there was no need for me to cancel service as I was within my cancelation period, again she insisted that there was no need to cancel and that the request would be granted and she would be calling me once my billing cycle reset and the corrections were made and she would credit my account based on the promotional rate. I NEVER RECIEVED A CALL FROM FALLON! Not even to be notified that the request was denied! I came to realize later in December when I recieved a $1200 bill that this wasn't resolved. I called customer service again and spoke with a gentleman that explained the request was denied and that this will be resolved after I explained what transpired. He assured me that he was going to expedite another request and he would be in contact with me within a few hours....... I'm still waiting for his call as well!
I called again several times in the past few days and have spoken to several supervisors that promised to resolve this matter and call me back promptly........ Again, no one has called me back!
December the 8th I spoke with a supervisor named Victoria which assured me she would get this resolved within the next 24 hours and gave me her direct number to reach her if I didn't hear from her [removed], again I haven't heard from her yet and I've made several attempts to reach her at her direct line to no avail.
December the 9th I spoke with supervisor named Mike employee #[removed] in the Seattle call center, he appoligized for the mix up and that no one has called me back and that he would handle this matter and get back to me today December 10th....... Again no call..... I have spoken to 3 people today all which have made promises to call me back today within a few hours and none that have. I just got off the phone with a supervisor named Vanessa Jentfield at the Chicago call center and saw all the notations and assured me that there is no reason why this shouldn't be corrected and that she would be calling me back tonight or tomorrow. I will be sitting by the phone unless Verizon wireless decides to disconnect my service for non payment of $1200+.........
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Personal information removed as required by the Verizon Wireless Terms of Service
Message was edited by: Admin ModeratorIt was a good idea to file a complaint with the FCC, someone from Verizon will contact you by phone in an effort to resolve your issue. I wouldn't suggest small claims court as they have not done anything illegal, (just bad customer service) and their contract with you is usually upheld, which in this case is not for the plan you want. The person contacting you likely has a little more pull, as the call centers can only uphold the written customer agreement made.
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Disgust and Exasperation with BT "Customer Service...
I am posting this here as really a final attempt to see if anything helpful will actually be done by BT, but I think also as more of a warning to others, as I truly have ben a “victim” of their so called customer service.
To make clear, I don’t really use my landline, the only reason that I even have a landline is for my broadband which I get from another supplier, as I need this for work, it is rather essential, so when there is a problem with the line it causes me great stress as it threatens my ability to work and make money and pay bills etc. Generally the only time I use the phone is if I have to call a free phone number or a number which is chargeable from a mobile.
Over a year ago now, back in July 2011, I had just finished dealing with someone from BT’s head office as I had been forced to go there due to surprise surprise BT not adequately dealing with a complaint, that time due to charges on my bill for calls I hadn’t made. The man I was speaking to, fixed all the problem, re-set up my quarterly direct debits and said if there were ever any issues again to come straight back to him.
Cut to the end of August this year. I happened to pick up the phone to try and call a free phone number when I discovered that the phone could not make outgoing calls. At this point I have had NO communication with BT of ANY kind, calls, emails, texts or letters. Since dealing with their head office the previous year. When I eventually get through to someone, Im informed that the line has been restricted due to non payment of the bill. I asked if there has been a problem with the most recent payment or has a payment bounced and I am informed that in fact BT haven’t taken a payment in a year!!!!! I ask how this is possible, and also how has no one from BT got in contact with me about it, I mean they are supposed to be a Communications company, yet they seem to be severely lacking in communication, as the only reason I knew there was a problem was that I happened to pick up my phone. After speaking to around 3 different people in one of BT’s non English as a first language speaking call centres, various promises of a callback which funnily enough never happened, and god knows how much cost on my mobile phone bill, I finally managed to speak to a manager to try and figure out what had happened and how we could get this fixed.
I was told by the Manager that they honestly had no idea how firstly they weren’t taking direct debit payments, and secondly how this could have been allowed to run for a year without BT really contacting me about it or even taking any action like restricting the line after the first time they didn’t take a direct debit. I was informed that the balance of the account was over £400. I made the point and the manager agreed that asking a customer to make that kind of payment in one go with no warning, particularly in these circumstances was unacceptable and a solution had to be reached. I said I was happy to pay it off in installments or work something out that way, and the manager also said they would need to check as perhaps some of the bill may have even been supposed to be covered as compensation for part of the previous complaint and due to an oversight may have caused the rest of the year to go untouched, as otherwise she wasn’t really sure how this could have occurred. The Manger then told me that she was going to go away and thoroughly investigate this and speak to the person who had originally set up my direct debit to see if there was any issue there. She told me that she would be looking into this and would then come back to me with the answers to how this happened and also a solution to paying it off. Also while she was looking into this she would restore my line fully, as this was obviously a larger problem at BT’s end. This seemed to be a fair agreement and I told her I looked forward to hearing back from them when they had it sorted out and we could get this cleared up. How foolish I was.
Cut to the end of last month, I had family members in New York and New Jersey on holiday at the time of the hurricane hitting there. One night I picked up the phone to try and get in touch with them to make sure they were okay and I discovered that once again my line had been restricted for outgoing calls. To be clear here, the last time I had any contact with BT was when speaking to the manager at the end of August as described above. As you can imagine, having my line suddenly restricted and considering the circumstances I was particularly angry. I called in the next day, and despite asking what was going on and what had happened to the investigation into my account, instead all I got was a wall of “The account has been restricted due to non payment”. I would respond, yes I get that, but BT were supposed to be resolving the matter and coming back to me with a way to pay off the balance. Again the only response I would be given was “The account has been restricted due to non payment”. No other information, just that statement. I asked to speak to a manager and was promised a callback from one. It never materialized. I called back in gain, asking for someone to call me about this as I wanted to get it resolved, was promised one but again never received one.
Then last Monday, the 12th of November, I finally called in AGAIN at my expense, and spoke to someone who actually seemed to understand the term “Customer Service”. She took the time to look at the notes, saw that I was supposed to have been called about this but that no one had, and that in fact no one had even bothered to look into my account or even do anything with it. In fact I believe I was told that no one had even accessed my account since the last time I spoke with BT, back in August. I asked her if it should really be this hard for me to set up some sort of payment plan, I mean Im asking a company to let me give them money but they don’t seem to be interested. She apologized and said that she was going to personally pass this to her manager, that she would fully investigate the matter, sort it out and come back to me with the solution so we could resolve the matter and put it to bed. She gave me her word that her manager would be calling me within 48 hours. And guess what? That’s right, I never received any call whatsoever.
So Wednesday this week, 2 days ago, I call back into BT, to ask why this manager hasn’t called me back as promised and what exactly is going on. At this point I get more of the stonewall “The account has been restricted due to non payment”. However also at this point get told that my line is going to be terminated fully this coming Saturday. Again I will point out that no one from BT had communicated this to me in any way, no warning, no letter, text, email or call, from this global telecommunications company. However I am then informed that someone had called and spoke to me the previous Saturday, had given me this information and I had “agreed” with it. I informed the agent that this hadn’t happened, no one from BT had spoke to me on Saturday, and certainly not at the time of 11:30am as it was noted on my account, as I had been out the previous night and had only got in at 8am Saturday morning and went straight to sleep. This didn’t seem to bother them or they just didn’t care as now all that I could get from anyone was “The account has been restricted due to non payment and we are cancelling it on Saturday”. No offer of sorting out to get it paid, no explanation as to what had gone on or why no one had done anything, just a set response that felt like I was talking to a computer with only one programmed response. I was also informed that my account had now been ring-fenced by a particular department and only they would deal with it and they had no interest in my complaints or issues, they only cared about the bill in full and if not paid then it would be cut of Friday. I pointed out that I had not been given any notification of their action of any kind. The response verbatim I was given was,
“We don’t have to inform you if we are going to restrict or cancel your account, we can just do it”
Also they didn’t seem to care about the fact that someone in their company had blatantly lied and put information on my account saying they had spoke to me about this to inform me of it and I had agreed with it!!!!!! So fraudulent activity by BT and they don’t even seem to care. I asked for the details of the person who had left this note as I wished to complain, but was simply brushed a way with
“Oh we wont give that to you, we will just take care of it internally, you don’t need to worry about it”
I don’t need to worry about false information being put on my account???? I think BT doesn’t really have an understanding of what concerns the average customer, as someone falsifying information on their account is kind of a HUGE deal. At this point I had tried several times by phone and email to contact the person who had dealt with my account last year and had set up the supposed direct debit but surprise surprise, they never responded to one of my attempts, not even a polite message to say they had received it or that someone else might be dealing with it, nothing, not a peep.
At the end of the day with my head ready to explode I finally managed to get a number for a manager in BT’s head office. I called their office line and got to speak to them. I explained the above and they were very sympathetic and apologized, and agreed that the way it had been handled was wrong, and asking someone to pay £400+ without any notification and also when they had previously told me they would be sorting out a payment plan was unacceptable. He then told me he would be passing my information to an executive level complaints operative and that they would call me back the very next day to discuss the problem and get it resolved. Again I pointed out that I didn’t think it would be this much hassle for a person who is trying to set up payments to get it sorted. I then left this call, feeling a lot better as it seemed I was finally going to get this sorted.
However, the next day not only did I not receive a call, but instead I got an email from the person who the matter had been passed to, which simply said, ‘We haven’t had a payment in a year, the direct debits haven’t been taken, we have now sent you duplicate bills so you have a copy of them and you have been informed that the account will cease on Saturday (conveniently leaving out the fact that I was only informed of this the day previously). That was it. I called and left 2 voicemails and responded by email saying that could she please call me as her email has not in any way dealt with any of my issues or even tried to resolve this, and being as one of my biggest issues was that for 3 months I have been constantly calling BT and not one person has been bothered to call me, and the response to my speaking tp a manager at BT’s head office was for her to send me an email that as far as she was concerned I might not even get due to current restrictions on the line. I never received any call from her that day.
That evening I managed to get back in touch with the person from the head office I had spoken to the previous day. I expressed my exasperation that with a major issue where one of the main problems is BT’s seeming inability to call me back when promised, the person who as supposed to be looking into this hadn’t even bothered to call me to find out the issues and what the complaint details were!!!!! I was again promised that he would get her to call me first thing Friday. She did, I spoke with her about an hour ago, and from the fact that I have felt compelled to write this should tell you exactly how helpful she was.
When I answered the phone, the first thing she said to me was, “The only reason for this call is merely a courtesy, it doesn’t matter what you say or what has happened it will not effect the decision to terminate your line tomorrow” If that doesn’t just sum up the entire BT experience for the average customer Im not sure what could. Not only that but she claimed that BT had tried to contact me numerous times in regards to this yet mysteriously could not provide me with a single precise date of any of these supposed communications. I was called a “liar” as she said that I must have noticed that the quarterly direct debits hadn’t come out. This is despite the fact that the entire point of a direct debit is that you don’t have to check it, it just pays it, its how I pay my rent, gas, electricity, broadband, mobile phone and I assumed my phone line. Also if there has ever been an issue, the company involved is usually very quick and good about getting in touch, as its money you owe them/ Not BT though it seems. I said that all I’ve been wanting to do for the last 3 months is get something set up to pay this off. However I’m told that they wont do that that they NEVER allow payment plans (a blatant lie)and that even though I’ve only had 2 days notice and even then nothing in writing, they don’t have to inform me anyway, they can just do what they want.
I tried to point out the effect this would have, I even made it clear that I was perfectly happy that while I was making payments to clear the debt that they could keep the line restricted, but at least still active as otherwise I cant work, I cant make money, I cant pay my rent, I lose my flat, I cant afford to buy food and in essence it royally messes up my life. The response was that they didn’t care and unless the full amount is paid then tough.
However the most disgusting, Blatant and downright underhanded moment (and bear in mind at this point Ive been openly called a liar) came, when I brought up the fact that there is false information on my account, that someone had lied and put fraudulent information on my account. Her response, and I still have trouble accepting this was
“Well I don’t think one of our agents would do that, so Im not even going to look into it”.
Despite the fact that she could confirm that there was no call in under 5 minutes she refused to check it. I asked her to go get the call recording as there wouldn’t be one, and if she wasn’t going to help with my account at least please fix this, someone in BT has put false info on my account and you can check this yourself, it will take you no time, just confirm it. She however again refused to even look into it as she didn’t “THINK” that someone would do that. She also refused to go and listen to or check the calls I had back in August with the manager who had promised to sort out a payment plan and investigate, she refused to check or listen to the call from last Monday where an agent had confirmed that the previous manager was supposed to have done this but hadn’t done anything with it. She refused to do anything in any way that might mean she would have to change the position she had come on the phone to me with and had made clear she didn’t want to change. So in essence this person who is supposed to be trained in customer service and conplaint resolution, didn’t even bother her backside to speak to the customer making a complaint to find out the issues, just decided to check a few notes, not pay any real attention and sho a complete lack of respect to me. I mean she openly accused me of being a liar on the call and in the same breath refused to go and check if one of BT’s agents had lied themselves about calling me and me “agreeing” to all this. Funny, I was sure one of BT’s slogans was “Its good to talk”
So here I am, Im told my account will be terminated tomorrow and it seems that no one at BT cares, or even wants to solve the problem. Also they don’t care that this is going to have a massive effect on me and my life, without my internet access I cant work, and if I cant do that then I lose my livelihood, my home, the food on my plate and everything I have. Oh and look, just in time for Christmas. I have been asking for 3 months to get this paid off in a sensible way and for 3 months I have been assured they would take care of it, then fobbed off nad forgotten about. And now BT have made it abundantly clear that they really have no interest or concern for their customers in any way.
I write this in the vain hope that someone might be able to help me here, however being as there is less than 12 hours till Saturday I doubt it. I think to be honest its more so that other people are aware of just how shockingly bad BT’s service really is, and that watch yourselves and not only will they lie, abuse, insult and cause you great trauma, but that they will also refuse to accept any responsibility for their words, their action, their promises, and especially their mistakes and faults, as as far as they are concerned they don’t make any, and wont even look into seeing if they have. Truly a company that doesn’t careIts quarterly billing, and on direct debit, so the whole point there is it takes care of itself.
It aso didnt hurt that as I said, I had no communication from BT in that year, no calls, emails, texts, letters nothing. They sent me no letter to say that there had been a missed payment, they took no action due to this, still something at this point that no one has been able to explain how that happened. Also the direct debit was set up by someon from their executive level complaints deaprtment, so you would think it would work ok. But apparantly 3 months later they didnt take a payment, and kept not taking payments or getting in touch with me about it, they just did notning. Then after a year, again without any warning or notification restricted my line, which as it turnds out was an automatic process, no one had any clue about what had been going on. Hence why the first manager I spoke to about it said she was going to have to investigate how this happened and obviously work out a repaymnt package. Though as par for the course from that point on I never received a callback from BT at any point, I called them often enough, but they never could be bothered it seemed to get back in touch.
Also my bills arent exaclty large, as I say the only reason I even have a landline is for my internet access for work so its not as if its a huge amount and its every 3 months so not something really on your radar. Again thats the point of DD and what you assume is a professional and capapble company. -
Hello,
1) If company is providing free goods, then will it be associated for order type or with pricing condition.
for e.g. On purchase of 100 qty. if 10% foods are free, then how is this associated.
2) Also if i want to provide free goods only for a particular customer group, lets say wholesale, then how will it be associated
with pricing conditions and order type.
RegardsHi,
There are two cases:-
1.Ur company is providing free goods as a sample.
2.If some customer buys some quantity of product u provide some free goods with it.
1st Case:-
if u want goods to b send as a free sample then u can directly use TANN item category with doc type or .
2nd Case :
Free goods is something that the customer is given after he buys certain quantity of the product/material.
Free goods is a strategy to increase sales volume by luring the customer that if he buys 10 products one will be absolutely free.
Free Goods:Goods that are given as additional goods as part of the ordered goods are called as free goods.Here the unit of measure of free goods should be the same as standard goods.
Example:If you are are ordering 10 maggi sauce bottle you will be paying for only 8 bottles 2 is given as freegoods.
price will not be reflected in pricing or billing.this is inclusive freegoods
Exclusive freegoods.
wherein the freegoods are given as additional good to that of the ordered goods
Example:For 4 coffee vending machine 1 kg coffee powder isgive as free goods
Sample goods:these are the goods which are given as pert of the promotional activity to increase the sales.
here the customer is not paying money.
Free goods - In SAP there are two types Exclusive and Inclusive.
Exclusive - Buy 2 and get 1 free. This means you have to buy minimum 2 pieces then on that you will get 1 piece absolutely free.
Inclusive - Buy 2 get 1 free. In this case it means you are paying for only 1 item and the other item is absolutely free.
Configuration:
IMG - Sales & Distribution - Basic Functions - Free Goods - condition technique for free goods -
1. create the condition table(Take one field as customer group also if u want to provide free goods only for a particular customer group).
2. maintain access sequence and assign the condition table to the access sequence.
3. maintain condition type and assign the access sequence to the condition type.
4. maintain the procedure for free goods and assign the condition type to the free goods procedure.
5. Activate free goods determination. In this enter sales org., dis channel, division , docu pri pro, cust pri pro and the free goods procedure.
6. now go to VBN1 - create free goods determination. Select your condition type, key combination and enter. Here you enter sales org, dis channel, customer no., Valid from and Valid to dates. Then you first select whether it is exclusive or inclusive free goods determination. By default it will be inclusive if you click on exclusive it will become exclusive and on top it will display inclusive. Here you enter minimum quantity for free goods and from what order quantity the number of free goods. You can control the delivery also in the second last column(free goods delivery control).
Save the record. Go to VA01 create the sales order , enter the item and the minimum quantity for free goods .
Thanks & Regards,
Deepaks -
Vendor Return process in case of Import Goods (Excisable)
Can anyone provide me the complete process details with configuration in case of Return of Import Goods to Vendor?
The scenario is we have received the goods from an overseas Vendor by availing the benefit of CVD and we have made payment to the Vendor. Now the goods need to be returned back to the Vendor overseas.
Thanks in advanceImport Vendor return is like re export from business point of view.
You can follow export sales process in sap.
What i suggest is for example if it is raw material you can create a bom with parent material as X-01,child material as Y what
you are returning to vendor.
Note: Create parent material as HALB with sales view & accounting view with valuation of raw material.
Do production goods receipt,it willl bring stock to parent material.
Create customer for vendor.
Adopt export sales process,create a sales order,delivery,billing,invoice,excise invoice,ARE1.
Note : Discuss with FI consultant/core team take care of accounting effects in billing.
Clear balances for customer or vendor using F-53 or F-58.
Note : You need to tell excise/submit documents telling it is not actual export.
or
If you opt for purchasing route,then there is lot of customs formalities to be completed & also need to pay duties taken credit,depends on value of goods if it is high, you can opt for import vendor returns or ask vendor for debit memo which will be adjusted with future purchases against same vendor
I also asked same question in forum, refer link for solution [ Import material - Vendor returned(Indian scenario) |Import material - Vendor returned(Indian scenario); -
Cenvat Availment Duties Not captured Correctly during Import Goods Receipt
For Import Procurement we follow the following cycle
PO->Customs MIRO->Goods Receipt>J1IEX->Vendor MIRO
While Posting the Goods Receipt we give the Customs MIRO number and system Should calculate the duties like CVD,Cess on CVD and Add duty on Imports only based on this Customs MIRO number.
But in our case its calculating the value based on amount given in PO and not based on the Customs MIRO number.
Uptill December the values where posted correctly.But Only from January we are facing this problem?
Thanks & Regards
SentilHi Senthil
The Custom duty, CVD, Ecess on CVD, Ecess on Customs and ADC are polulated on goods receipt through the MIRO document once MIRO document is posted and referred. If MIRO is not done, then system has to copy from PO.
You said that its calculating the value based on amount given in PO and not based on the Customs MIRO number. But lwt me know whether they are populating to excise fields in MIGO. Also check whether all these are getting loaded on material? (Whether both FI documents are accurate or not?)
Basically, these condition types shall be marked as accruals. -
Vendor and vendor accounts for custom duties
Hi,
I have to pay custom duty to the government for the imported goods. Do we need to create a vendor master for government in this scenario or if not how can we tackle that it? Do we need to have a separate reconciliation account for this or are we using the same account that we use for trading vendors?
Thanks
M.K.Hi MK,
The Vendor account creation for Custom vendor is a normal process, just like you create any other vendor.
As regards a separate recon account, the normal Vendors show liability for good purchased, whereas this would be liability for taxes and duties..
You can assign the same recon account, which you assign to all other vendors for Taxes like Service tax, Excise, TDS etc..
Regards,
Kavita -
hi,
we have a import PO against which we have to pay Freight and insurance, customs duty, and clearing agent.
my doubt will there by any accounting related issues if we make GR first and make invoice for customs and all later...
regards
foztersImport Procedure u2013
Create PO (uncheck GR based Inv Ver, Give proper taxes & assign custom clearance vendor with INR).
MIRO (Capture planned delivery cost) (doc no created also called bill of entry doc)(currency should be INR)
J1IEX u2013 Capture excise invoice u2013 give PO no (in pop up screen give commercial invoice no or MIRO no.)
MIGO u2013 Refer excise invoice
J1IEX u2013 Post (give vendor excise no.)
MIRO- select goods/service item.
Rakesh -
Numbered List and Bulleted List w/ Custom Style Sheet
Hi,
I am a new user to RoboHelp 7, and must say I find it useful
but also painful to use. Currently I’m trying to solve
something that feels like a bug in RoboHelp 7, but before I give in
and accept defeat I wanted to check with the forum.
I have FrameMaker 8, and import the files to RH where I use
them to create WebHelp projects.
Here’s a short procedure:
1. I Import my files with a predefined style sheet matching
the FM styles.
2. I also check the Convert to HTML list option and set all
numbering and bullet styles to User defined.
- After import RH does the usual thing and creates a bunch
of style sheets on its own
3. I select all the files from the Topic List pod and apply a
new custom style sheet. This enables me to have one style sheet for
all the HTML files with the right layout and formatting
4. I generate the output, and RH uses the new style sheet
reference
The resulting HTML files shows that the output is not the
same as the generated HTML shown in RH’s HTML editor view
- Editor view: <li class=”style”>
- Browser view: <li>
6. If I make a change (e.g. add a space) and save the HTML
file, and generate the project again the HTML is correct in the
browser
One could argue that it’s not a big problem; however,
with a large project this is starting to look more like a nightmare
Does anyone know of this problem, and if so can it be fixed?
Kind regards,
JonIs this the time when I get really angry at Adobe for creating the worst FrameMaker/RoboHelp integration ever? No! However, I must admit that I'm amazed that they are unable to solve an important feature as conversion of lists from a FrameMaker document to a RoboHelp WebHelp project. When I say conversion I mean a clean conversion with minimal interference from RoboHelp that allows me to use CSS to its full extent.
Here's the problem, and this was also the problem with RoboHelp 7 and FrameMaker 8. BTW, I use standalone versions (not TCS 1 or 2).
Figures: First image depicts FrameMaker 9's Paragraph Designer and the Autonumber format for a paragraph named VizNumbered. Second image depicts the RoboHelp 8's conversion setting.
FrameMaker uses Autonumbering in front of paragraphs to create lists. This means that you in RoboHelp need to manage two formats, the autonumber and the paragraph style.
RoboHelp does of course not (by default) use Autonumbering in front of paragraphs because a RoboHelp WebHelp project is HTML based, and list tags in HTML can perfectly handle any formatting of text etc.
RoboHelp will convert, when "Convert Autonumber to HTML List" is selected, the Autonumber in FrameMaker to a list tag (LI). By default this will generate a list with a lot of margin, font and other CSS properties that tries to simulate the way the list is laid out in the FrameMaker document. In addition to the list tags it will convert the FrameMaker paragraph to a P tag which it inserts within a list tag. The issue you will experience with this is that indentations with the paragraph tag does not align properly between line 1 and 2. At the same time the WebHelp project will not look the same in IE, Firefox or Chrome. That is, Chrome and Firefox will look the same, and IE different. IE has the WYSIWYG feel, but it does not comply well with W3C standards (i.e. using P tags enclosed by LI tags is not a good idea ...).
Selecting "Convert Autonumber to RoboHelp List" does something similar, but is not recommended at all!
So, here's the big question. How can I make sure RoboHelp understands that I ONLY need to define a list tag with a CSS class attribute attached to it?
Today I basically only get the following:
<li><p class=""></p></li> or,
<p class=""></p>
What I want is the following:
<li class=""></li>
Can this be solved with today's versions, can anyone help me, or do I have to wait for the Adobe development team to realize this and to fix it?
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