Import library crash

I'm using Flash CS 3 Professional.
When importing pictures to library the program crashes before import window can open.
I've updated the program using Help> update - doesn't fix the problem.
Went to find a patch and found 2 ptaches  Flash-10.0.1-en_US-AdobeUpdate and Flash-10.0.2en_US-AdobeUpdate
I can download the patches, however when I open the exe. file it downloads then the file says can't install > quit
Please advise...

Hi there,
Are you running CS4 with the update applied (10.0.2 on your startup screen?)
Can you detail the size of the JPGs (file size, dimensions, etc) and how many you're trying to import in the small and large batches?  Are you importing them into a new document, or existing?  If it's an existing document, do you also crash when importing these into a new doc?
Thanks!
Jen.

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