Import Server - Workflow related value exceptions

Hi,
Our Import Server is importing multiple records, one record per file. The inbound port is configured with a file threshold of 5, 50000 chunks and 5 parallel chunks.
We are using a workflow on import to assign values to 2 different fields. In the start step of the workflow the records do not get checked out.
When importing 1000+ records it works great, but a couple of times it runs into value exceptions.
In the log files I can find the following error:
Import failed. Cannot import record with workflow because the record is already checked out
Import action: Update (All Mapped Fields)
Source record no: 16
All MDM components have version 5.5.42.92.
I saw a similar issue in a different thread. Is this fixed in 5.5.42.98?
Thanks & Best Regards,
Ingo

Dear Saurabh,
The record is not checked out in Data Manager at the time the error occurs.
Nobody is checking out records prior and during the whole test run.
5.5.42.98 - I tried this out and get the same errors.
In our project we are still on 5.5.42.92 and won't upgrade until we know that another version is doing better.
There are some functionalities in MDM5.5 SP06 patch 1 that are not working well, for example try out the qualified update (update (new links create, existing links update (all mapped fields), that you can set on field level and you will get some unexpected results. We won't go for SP06 until we are really sure that all issues we experience are fixed.
What else could be the cause for this error?
Thanks & Best Regards,
Ingo

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    When the map is reused, the repeating nodes are all recognized, be it one node or many. However, when the map is reused, it does not automatically map the values for many of the Partner fields (nor the compound field) though the fields are correctly mapped.
    Also, when we attempt to use Import Server to automate the mapping, we use the mdis.ini set to
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    All of our MDM is 5.5 SP4. It makes no sense that we would get THIS kind of error. Also, I am questioning our combination of these and other configurations since it doesn't always seem to do what it should

    Hi Donald,
    this sounds good so far. Just a short hint: you've set "Default Qualified Update: Replace". This explains why Import server "appears to overwrite EVERYthing
    with NULL other than these two fields.". The reason is the replace. A replace means that the old values are completely deleted and only the new incoming ones are stored. I'd suggest to use any of the Update possibilities.
    Note: the definitions you set in in the record matching step are mainly for the new records in the main table! Records in qualified look ups are handled differently! If you open your map in Import Manager, switch to tab "Map Fields/Values". Select a field that is your non qualifier. Right-Click on it and choose "Set qualified update" from the context menu. Now you can define which qualifiers can be used for the qualified look up matching. And you can define as well what should happen with new and/or existing records.
    Regarding the value mapping: do you use keymapping? Or do you use simple values only? Do you save the map everytime you add a new value mapping?
    Regarding the issue "Encountered a pre-SP4 map. The map needs to be upgraded to SP4. Solution: Please, Launch the Import Manager GUI using the same source file and simply save the map". This sounds very likely like a bug in MDIS and should be reported to SAP!
    Hope that helps
    Michael

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