In french please, thank: problème de connexion ou problème de compréhension de ma part? j'aimerai bien être remboursée!!!

j'ai acquis en février dernier cette application, en ayant besoin aujourd'hui j'ai été surprise de constater que je n'étais pas reconnue. j'ai don refait l'acquisition. Est-ce normal? merci de me rembourser.

"cette application" - c'est quoi?

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