In logic X I am trying to normalize but the track and file option in the edit window is not there at all just the drop down for pointer eraser etc. Any ideas? Thanks!..

Total life saver. Thank you

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HT4859 Documents in icloud created on mac do not appear in "Pages" on my iPad. However, items I created on my Ipad do appear in the could and can be opened on my mac. Documents is "on" in icloud settings on both devices. Anyone have any ideas?

Documents is on in settings for icloud on both devises. Doc in icloud. I created them on the mac and can see them. I cannot open them in pages on ipad. Docs I create on ipad can be sen on icloud and can be opened on my Mac. Anyone have any ideas?

SADLY not as i downloaded an upgrad to my original PAGES/
i have in the meantim had to open www.icloud. then from there import the file that i am working on and then check on ipad if it uploaded/ yes it did.
but what a waste of time as it doesn not save any changes done automatically back in the cloud....
i am now downloading the new LION and hope that it will fix the problem
i cant find any other way. I was lead to believe that you wrote, it saved automatically, on to the cloud, you then opened anohter device in anotother country even, and the new file was there, waiting, in its latest version.......
and the same magic was supposed to happen in reverse.
It doesn't/
if i have to open a browser, go to www.icloud....why on earth did they not just leave us an icon to drop it in in that case?
I hope the new lion will help resolve the isssue/
any other ideas> keep em coming...thank you so much.

My brush icon reduces from a circle to a cross in CS6 this makes it impossible to judge where I'm painting, erasing etc., any ideas on how to fix this? thanks

The title says it all. After about 1/2 hr using CS6 my brush 'icon' stops showing up as a 'circle' and reduces to a cross. I've tried everything I can think of but to no avail. I have to restart CS6 to get the circular icon back, but then after about a 1/2 it disappears again.
Please HELP!!!!!

I didn't even notice that. I think that fixes it. Thanks.

I am trying to install itunes on my computer which is running windows 7, sp1, 64 bit. i get the message 'THIS INSTALLATION PACKAGE COULD NOT BE OPENED.VERIFY THAT THIS PACKAGE EXISTS, ETC'. any ideas how to fix?thanks jake

i am trying to install itunes on my computer which is running windows 7, sp1, 64 bit. i get the message 'THIS INSTALLATION PACKAGE COULD NOT BE OPENED.VERIFY THAT THIS PACKAGE EXISTS, ETC'. any ideas how to fix?
thanks jake

Hello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario

Hi guys have a problem with my ipod touch 4 gen i deleted my music and am now unable to put music on to my ipod. when i attache the ipod to itunes it says the music is still on my ipod any ideas thanks in advance.

Hi guys have a problem with my ipod touch 4 gen i deleted my music and am now unable to put music on to my ipod. when i attache the ipod to itunes it says the music is still on my ipod any ideas thanks in advance.

Do a reset of everything on your ipod. Then reconnect it and it should work.

I am trying to Upgrade my iMac running 10.6 to the latest OSX Combo upgrade... however on restart my iMAC 'panics' - crashes?... i have seen some discussion on this but no resolution so far that works for me... any ideas?

Hi all,
This is proving somewhat frustrating. End goal is to upgrade the iMAC to Lion. However, in order to use the downloaded version of Lion Install package, i have first to upgrade my iMAC from OSX 10.6 (i.e. I need at least 10,7 to get access to the APP store).
However, whenever I have tried to upgrade, then on restart the machine 'panics'.
At first I thought it was some form of malware and erased and repartioned the disk and then re-installed. However, this did not solve the problem.
Is there a problem with post 10.6 upgrades ?
best regards and thanks to anyone who might offer suggetsions to help.
Buck.

Hi Paul,
I am using Snow Leopard 10.6 (re-installing as we speak). on an iMac.
Have verified startup disk as well as verified permissions.
Have cleared the PRAM (using option-command-P-R keys and waiting for the chimes).
Only peripherals are an apple usb keyboard and an apple usb mouse connected via keyboard usb adapter.
Machine runs fine at 10.6
problem only occurs when i try to reboot after installing the Combo upgrade.
p.s. i also have a MACBook Pro and have had no similar issues with that. So am guessing it is somethign related specifically to iMac hardware/firmware ?
ciao, Buck.

HT3529 Trying to set up sons iPod iMessage, but when his email address is put in it comes up "unable to verify email because it is already in use"...any ideas how to fix this?

Trying to set up iMessage on my sons iPod touch....he doesn't want my email address, but when I put his email address in it comes up "unable to verify email because it is already in use"...any ideas how to fix this.

Try:
iOS: Troubleshooting FaceTime and iMessage activation

Need to locate the Finder's cog wheel (action menu). It's not there! Would someone please help me? Trying to uninstall MacKeeper. Thanks.

Need to find the Finder's cog wheel (action menu). It's not there! Would someone please help me? Trying to uninstall MacKeeper. Thanks.

anne296 wrote:
Need to find the Finder's cog wheel (action menu). It's not there! Would someone please help me? Trying to uninstall MacKeeper. Thanks.
The action menu can be restored by, in the Finder, selecting under View menu "Customize Toolbar ...". There you will see options to put the action menu (wheel) back on your toolbar.

I have tried to upgade to the latest version of i tunes and am unable to do so so. The problem being that i have lost the installation source for apple software update any ideas of how to get this back ?

i have tried to upgrade to the latest version of i tunes. I have been unable to do so as when it gets 2 thirds of the way through the installation a message appears saying that i have lost the installation source for apple software update any ideas of how to get this back and install itunes again?

A second generation iPod touch can't be updated past 4.2.1.
(86969)

When trying to download an APP, it's requesting answers to 3 security questions and it hangs up the iPad when clicking the drop down for the questions...any ideas?

When trying to download an APP, it's requesting setup for answers to 3 security questions and it hangs up the iPad when clicking the drop down for the questions...any ideas?

Had to do a hard reboot on the iPad and we were able to get the questions to pop up. Now it's just slow downloading the apps.

The word app has disappeared from my desktop computer and can't be found on finder or search. All documents I created on word will now not open unless in "TextEdit" format which I don't use. Any ideas please? Thanks

The word app has disappeared from my desktop computer and can't be found on finder or search. All documents I created on word will now not open unless in "TextEdit" format which I don't use. Any ideas please? Thanks

Did you recently erase and/or reinstall the OS?
And, some details are needed: model/year Mac, Mac OS version running now and which version originally).

HT5654 Just tried 3 times to update iTunes on my PC running Vista. There was an error. It stopped the installation. Now iTunes will not start at all. The error message tells me to reinstall which I tried but did not work. What should I do?

Just tried 3 times to update iTunes on my PC running Vista. There was an error. It stopped the installation. Now iTunes will not start at all. The error message tells me to reinstall which I tried but did not work. What should I do?

Hello, Jdragone.
Thanks for the question. Start with completely uninstalling iTunes and all of it's components in the order specified in the article below. Once this is done, download and install iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H.

I am using Numbers app for the ipad and it has been working absolutely fine but now, when I want to email a spreadsheet as a PDF via the 'share and print' option, the file now doesn't appear as an attachment to the recipient. Any ideas please?

I am using Numbers app for the ipad and it has been working absolutely fine but now, when I want to email a spreadsheet as a PDF via the 'share and print' option, the file now doesn't appear as an attachment to the recipient. Any ideas please?

Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
You can find the instructions in this article:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
All the best,
Jeremy

I have moved from the UK to the USA and have a new phone, I try to change my country location on the store and get an error message saying I have to cancel my itunes match and have a pass incomplete, any ideas?

I have moved from the UK to the USA and have a new phone, I try to change my country location on the store and get an error message saying I have to cancel my itunes match and also that I have a pass incomplete, any ideas how to fix and change the store. It is becoming a problem with getting some USA aps and content
Thank you
Tom

iTunes match is a subscription that you have in when you were still in the UK. According to the terms & conditions you'll need to wait for the susbcription to end before you can change your country to iTunes Store USA.

In trying to edit a track - I want to "Delete and Move" the track to automatically fill the area that I deleted - However, after selecting a section to delete - the "Delete and Move" option is grayed out. How do I fix this?

In trying to edit a track - I want to "Delete and Move" the track to automatically fill the area that I deleted - However, after selecting a section to delete - the "Delete and Move" option is grayed out. How do I fix this?

Thank you for your attempt to help me. I appreciate that.
I think I figured out how to fix it-
I found that if I only delete a small amount at the beginning and at the end of the section that I want to remove - and then highlight that section - Then (and only then) does the "Delete and Move" function work to remove the unwanted section and automatically close the gap between the surrounding sections. I was trying to select a whole section and could only delete it - and then manually move it.
Problem solved.

In logic X I am trying to normalize but the track and file option in the edit window is not there at all just the drop down for pointer eraser etc. Any ideas? Thanks!..

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