In my iBooks store I have the crime and thriller category, but can't get back to the main page with all the categories. Help!
iBooks
Is the store frozen i.e. can you navigate within that category ? You could try closing the iBooks app completely and then re-open it and see if it then works : from the home screen (i.e. not with iBooks 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iBooks app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
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Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
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Try this:
Open the "Find my iPhone" app on your iPad, fill in your AppleID and password at the start up screen, and you should see a list of all your devices and their current location, if connected to a Wi-Fi or mobile data network. Devices not connected will be shown as "offline". But you can still trap on the icon and hit "erase iPhone" in the right hand window.
If your iPhone is not listed, you did not activate this feature during the setup of the phone and it can't be erased remotely.
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Hi Jeffny01,
If your iPhone is not responding, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
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Try a system reset. It cures many ills and it's quick, easy and harmless...
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Depending on the extent of the damage, Apple may replace the iPod for a flat fee; see the Repair Pricing section here:
http://www.apple.com/support/ipod/service/faq/
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From your backups. By doing a clean install you erased your startup volume. You may have installed OS X, but your personal software was erased. You can restore from backups if your have them. If not, then you've lost it all, permanently.
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Hi, Jjenjen30.
Thanks for the question and I believe we have a solution. The best option would be to delete the movie that is giving you an issue and redownload it via the iTunes store past purchase option. I have included a couple articles that will show you how to process these steps.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/ht3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If this does not resolve the issue, then iTunes might need to be notified to let them know there is a problem with the content. I have included the steps on how to let them know.
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http://support.apple.com/kb/HT1933
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I know what your'e going through, Gary. OSX 10.6.7 is an absolute disaster. Since I upgraded, I've had problems in FCP, Logic, Garageband, even issue dealing with peripheral hardware like external monitors.
Before 10.6.7 my system was running fine.
I've brought this up with Apple repeatedly. They smile and shrug. They've been helpful resolving the issues, but none of them has been easy to solve. I have spent days, dealing back and forth with tech support, sending logs, etc., before solutions have been found.
I wish I could give you an answer to your question. My only guess is that Apple has totally dropped the ball on this one. In the future they should provide a disclaimer when they offer an upgrade. Something like: "Caution: all of your software may not function after this upgrade. But go ahead, you'll feel cool that your OS is the latest thing."
As someone who has been with Apple for close to 25 years, I'm disturbed by what appears to be an increasing sloppiness in their work. This is especially disturbing when you depend upon their system to make your living.
Good luck.
david -
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