In my library shuffle will not work has anyone heard of this problem?

I am using a toshiba laptop and the shuffle function in my Itunes library does not work. It's the weirdest thing I have other computers and do not have this problem. I have clicked the button and still nothing. This has been a problem for as long as I can remember. I have downloaded all the necessary updates and still it just doesn't work. I was wondering if anyone has heard of this problem or knows a way to correct this problem. Thanks in advance.
Toshiba laptop/ Pen 4   Windows XP  
Toshiba laptop/ Pen 4   Windows XP  

hiya!
just checking. have all the wee check boxes to the left of your music tracks in your main itunes library window been unchecked? that can produce similar symptoms.
to check (or uncheck) all the songs in your library, hold down Ctrl and click on one of the boxes. (a "global" check or uncheck may take a wee while.)
love, b

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