InAppPurchase fails SKErrorPaymentCancelled "Cannot conn...to iTunes Store"
Hi.
I noticed today, that my In App Purchase was not working. I am using a test account and everyhing was working until now (our app is already live since june and the real in app purchase works), but today I wanted to make a test purchase with the same product and test user that I always used and now it's not working.
The problem is as follows:
1. I start the in app purchase.
2. Confirm the purchase and sign in with the test user.
3. Because this is a non-consumable product the App Store notifies me, that I have already purchased this but it hasn't been downloaded.
4. Press OK.
5. Up until now the transaction observer got a transaction with the transactionState SKPaymentTransactionStatePurchased and the user got his/her in app feature.
6. But now the transactionState is SKPaymentTransactionStateFailed with the error:
Error Domain=SKErrorDomain Code=2 UserInfo=0x2debe0 "Cannot connect to iTunes Store"
Code=2 means SKErrorPaymentCancelled. ***? This should happen if the user canceled the transaction, not in a real error. This is very misleading. I am not supposed to show this as an error because most of the time this is called if a user really cancels his/her purchase and there is no way to determine whether this error was caused by the user or by the App Store.
Everything is set up correctly, as I mentioned the in app purchase testing worked and I get the products as valid. Also I didn't change the code handling the in app purchase.
The error must be somewhere on the App Store side.
Does anyone else had this problem?
Thank you.
I have exactly the same problem! After this has happened once, the test user account becomes "jammed" so that every purchase gives a dialog:
"You have already purchased this product... Tap OK to download it now"
This message shoud never appear because my in-app purchase is subscription type product. There seems to be something totally weird going on in in-app purchases.
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Recently my iPad (wifi) & my husband's iPhone (AT&T)have been unable to connect to the app store or iTunes. We get the message "cannot connect to iTunes store". The only thing that I have done recently is download a kindle book & add a Bluetooth keyboard. The keyboard was never paired with the iPhone so I don't think that could be the issue. The iPad & iPhone have both been updated, but that hasn't resolved the issue. There was no problem connecting to iTunes through the PC to run the update. Why would both devices suddenly have the same problem? One is wifi & one is 3G so it's not the connection. They have nothing in common except the error. Any help would be appreiciated since this is getting frustrating. Thanks!
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Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
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Check your security software
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Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
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