Incident creation loop

Greetings.
I've suffered a problem over my SCSM, i'll try to explain the scenario as good as I can.
I got SCOM monitoring and resending critial alerts to SCSM as incidents, a few days ago, it detected a failed backup, so SCSM created an incident, and notified us via e-mail.
But we've been suffering a severe spam, this incident seems to have looped, creating new incidents which just contain the originail incident information, in example, the original and good alert was Title ID XX Body Backup failed, its been creating since
there the Title ID XX+1 Body ID XX Backup failed, Title ID XX+2 Body ID XX+1 Backup failed ID XX Backup failed, and so on.
I targeted the original incident and deleted it from the database in case that it was the problem, tried several services restart or even the machine, with no luck, even disabled the original monitor on SCOM, but no effect.
Any hint I could follow to solve this? It's so troublesome that it evens dry off the resources, hanging the Exchange Connector, so notifications won't reach the mailboxes, and making the machine perfomance and troubleshooting hard to do in real time.

If you're in triage mode, stop any  "System Center" services on your workflow server, (the first service manager server you installed) in order to prevent the change connector (assuming you're using the exchange connector), then open the mailbox
in OWA and delete anything that matches your original pattern. wait about 15 minutes for any bounces to normalize, delete any new messages, then re-enable everything
if you're looking to prevent this in the future, edit your template to put the work item ID in brackest (ie. "[IR1234] body backup failed"). this will clue the exchange connector (assuming you're using the exchange connector) that the new message relates
to the old incident number, and it will be added to the old incident as a user comment, rather then creating a new incident. This won't help if you have a notification rule that triggers on new user comment, but at least it will stop hundreds of IR records.
 this as the advantage that anyone who replies to this message will have their response related to the original work item. 

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