Incoming email stopped on one account

My incoming email to the Mac stopped on the afternoon of 8/13. My wife still receives in her mailbox, and we can both send outgoing mail. The incoming server is POP.earthlink.net. The change came on 8/13 while I was traveling and not near it, the Mac stopped receiving my mail. I get so much junk email you can see the time it stopped by the time tag of the last message.
In another state on 8/11 and 8/12 I was struggling with a handmedown PC, and spoke with Earthlink, Microsoft and Dell about establishing email, but then discovered a hard disk problem and ordered new hardware for the PC. I don't think there was any connection.
Help!

Hello,
What you are wanting to do, is called a .mac alias account. This is not done directly in the Mail application, but rather on the .Mac Web pages. However, you can open Mail Preferences/Accounts, and for your .Mac account you should see a menu button that reads Edit Mail Alias Addresses -- click this, and it will take you to a sign-in page for .Mac via web. Sign in, and follow directions for adding an alias account.
Once you have done this, then this address will become available in the address pull-down menu in the Compose window of Mail. Any mail sent to this alias will appear in your .mac Inbox, and with the advent of Tiger, you can send from the address, via the pull-down mentioned above.
These steps are only applicable to .mac and .mac aliases, and not other forms of alias addresses that might be written about.
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I'm not sure if this is a good place to post this but after spending a good bit of time on the phone with FiOS customer service and technical support I just feel like venting my frustrations and hope that maybe someone could give me a valid explanation of why this cannot be done.
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spacedebris wrote:
Well, CS was right when they said that Verizon cannot transfer your email to another account. In order to do that they would have to overwrite the email of your friend ( I dont think your friend would apreciate that ). This is due to a limitation on the email system.
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umm, oh bhoy!
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my .02
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deevergote wrote:
Hi,
I created my email address back in 2001 while still living with my parents. Since it was the first address to be created on the account, it has become the primary account address. Since then, I have used this email address for EVERYTHING. Credit cards, online subscriptions, social media, multiple websites that I operate... it is now a deeply-rooted part of my online presence.
However, I moved out and opened my own Comcast internet account in 2005, complete with a new primary email address. This hasn't been an issue, as my parents have stayed in the same place since then, and continued using the same Comcast account.
The problem now is that they are preparing to move in a few months, and their Comcast account will be cancelled (and my precious email address with it!) I'm hoping there is a way to move my old email (the primary email address on my parents' account) over to my current account.
I have not yet contacted Comcast customer support, as I don't want to accidentally have one or both of the accounts involved cancelled!
I suppose what I hope to learn here is what I would need to do to make this switch happen. Who should I call (I've read that the basic Comcast customer service line may not be able to do much for me...)?
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ibook g4 Mac OS X (10.4.2)

Hello,
What you are wanting to do, is called a .mac alias account. This is not done directly in the Mail application, but rather on the .Mac Web pages. However, you can open Mail Preferences/Accounts, and for your .Mac account you should see a menu button that reads Edit Mail Alias Addresses -- click this, and it will take you to a sign-in page for .Mac via web. Sign in, and follow directions for adding an alias account.
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