Incoming mails get stucked

Everytime i start the mail program to get my new mails, the activity bar get stucked at the same spot of incoming mails.
all incoming mails left still the server of my provider (he sees zero mails there). so the 29 new mails are already on the way to my mac and therefore my provider can nothing do for me.
Any hints how to get rid of this bug mail number 2 or 3 of 29 on the way from cyberspace to my mac inbox which make my activity bar stuck ? thanks.

Hi and welcome to the discussions
I am curious about something in your post. If your mail download gets stuck on message 2 of 29, it follows that messages 3 to 29 have still not been downloaded from the mail server so I can't understand how your provider sees zero mails there. You might want to clear that up with him.
Normally my solution to this problem is to go to your ISP's webmail service and manually delete mail no. 2 from the list, and try retrieving your mail again via Mail.app.

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