Inconsistent error when displaying reports

Hello,
I have CrystalReports 12 server installed on a Windows 2003 Server.
When attempting to view a report from IE, it displays the report sometimes and sometimes it reports an error >> Print Error.
It seems to be inconsistent. I am sure it's not related to the database.
Could it be related to a driver issue, i.e. jdbc driver, it the driver it uses when configuring the report?
Any help appreciated.
NOTE: Is there a log file on the server which I can browse for clues?
thanks
Henry

Hi Henry,
if you add "-trace" at the end of the command line of your crystal report page & cache servers (Use the CMC for this and go in the "servers" folder. You can modify the command line in the properties of your servers after you have stopped them). Restart the servers and look in the Logging directory directly under your BOBJ installation directory.
Regards,
Stratos

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