Inconsistent information listed

Question

When I go into Network Discovery | Device List | All Types | List All or
Window types
it will show a list with IP addresses. Not much information shown on
this page, ie: no User, Name or Product = Unknown. Except for the ZAM
server it will show the User and display the Product Name = System type.
When I click on a known IP address it will show Asset Information, not
much detail on this page. No User.
But when I click on the Asset Mgmt Client _7.50.0011_ it will show great
detail with User, the type of System (Dell OptiPlex GX270).
Wondering why the User or Name doesn't show up on the List All or
Windows screen or the Asset Information screen.
Thank you
Frank

Answer 1

No worry.
Well, I have 5 network discoveries set to run every Mon, Wed & Fri at 5
different times for my 5 different branch subnets.
Firewalls are down on the workstations.
Should I delete some items out of network discovery then let it rediscover?
Thank you
Jared Jennings wrote:
> Frank T Cianci,
>
>> When I go into Network Discovery | Device List | All Types | List
>> All or Window types
>
> Ahh yes, I did. Sorry for the delay.
> Comparing your results to mine, I have this conclusion.
>
> When the network discovery was performed, the machines that you see in
> the results, did not have the ZAM client installed. Later, the client
> was installed which provides you with the full details if you drill
> far enough down. Because at that point, you are looking at inventory
> results and not discovery results.
>
> So, if you want the network discovery information to be fully
> populated, re-run a network discovery task and those values should
> populate.
>
> Granted, a firewall on the workstations or between the Task Server and
> the workstation, could cause the discovery results to not be complete
> as you see now.
>