Incopy: Text Macros not working from machine to machine, same template

Hello there - Merry Christmas!
This is my first post as I have exhausted my troubleshooting on an issue within Incopy CS4, version 6.06, Text Macro's.
I have a template that is shared by all users on similar windows XP machines. I could go into more detail if needed here but here's the problem in a nutshell:
I have a nested style, added as a text macro in Incopy, that goes something like this:
USER NAME >>>> SHIFT+ENTER
[email protected]
Screenshots and further explanation below.
I add this as a text macros, keep text attributes, apply a key combo and I'm off. Or so I think.
When I apply the style in the same shared template on one machine - which for all intensive purposes looks the same as another machine (setup, application, fonts), applying the text macro gives the correct style (in layout mode), no missing fonts.
However, on another machine, the macro is applied, go into layout view and it shows the text with the "missing" font pink highlight indicator.
If I apply the style without the macro, the style works in layout mode - no missing font.
I have checked all the settings in Incopy and made sure they are the same on both machines, I have reinstalled the application (InCopy), and uninstalled and reinstalled all fonts on both machines to ensure they are identical.
I have no idea at this point why on one machine the text macros works and on another it does not.
Any insight would be so truly appreciated!
Cheers & Thank you.

Since you have allowed all macros, the problem appears to be that the macros are not available.
I noticed in your screencast that the screentip for one of the macros read Normal.NewMacros.Indent. That indicates that the macro should be found in your default template Normal.dotm. For another, the screentip was Project.NewMacros.Bold or something like
that. That makes me suspect the macro is NOT in Normal.dotm
From Word, press Alt+F11 to activate the Visual Basic Editor.
You'll see the Project Explorer on the left hand side. In the screenshot above, you see that my Normal template has one module, named basCode. The macros in this module are globally available in Word.
Check whether you can find macros in your Normal template, under Modules. Double-click a module to see its contents.
Regards, Hans Vogelaar (http://www.eileenslounge.com)

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