Incorrect Sales order value was updated in credit Master data(FD32 in open

Hi All
User created a sales order with 10 lineitems and Net value&total value is same for this sales order - 4010 Dollers,but when we check in Report(RVKRED88)the same order value is displaying as 7,8912 Dollers instead of 4010 Dollers and same amount(7,8912 dollers)is updated in open sales order value in credit master data(FD32) for that peritculer customer code,now credit percentage showing 430%, due to this reason the user is unable to release a new sales order for this customer code.
Already we run the credit re-organization program - RVKRED77 to correct value in credit master data(FD32) for this customer code but still it was not updated in FD32 and the report RVKRED88
because  of this user's are unable to release the next sales order due to this problem for this particular customer,i would  highly appriciate if i get a solution.
Thanks & Regards
Nagesh,Paruchuri

Hi
Check whether you have entered the credit control area to that customer in XD02.
Use the Update group 000012
  o   Sales order
      -   Increases open order value from delivery-relevant schedule lines
  o   Delivery
      -   Reduces open order value from delivery-relevant schedule lines
      -   Increases open delivery value
  o   Billing document
  Reduces open delivery value
  Increases open billing document value
Financial accounting document
  Reduces open billing document value
regards
Edited by: Prashanth on Jun 10, 2009 2:52 PM

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