Indesign CS5.5 v7.5.2 on Mac 10.7.2 Crashing when updating links

My first post here, so please be gentle.
I have had a constant problem for a couple of weeks with linked PDF files placed in CS5.5 - whenever I try to update the link it crashes. Yes its variable, it does it for some PDF's/links, but not for others.
I assumed it must be a corrupt something, however as I am not originating the PDF, I cannot change them, I can only open and place them for printing.
The log for interest can be downloaded from www.inception.co.uk/indesign_crash_log.txt
Is there a way of seeing why it crashed (ie a corrupt font or permission etc.)
I have been trying to resolve this for 3 days now, I have done a check on the integrity of the hard drive, I have removed and re-installed the complete adobe suite (with updates), I have recreated the PDF by opening in Acrobat and then exporting it page by page (each page has the same problem), I have re set all my permissions using coctail.
Please help, im ready to destroy my macbook with a big hammer, and they way my mackbook has been so solid over the last couple of years - i fear for the hammer.
Gareth

These problems are rarely easy to debug.
It appears from your crash report:
5   com.adobe.PDFL                     0x216ef8e3 PDDocGetMergedXAPKeywords + 86221
That the problem is in the Adobe PDF Library (not surprising, this is what reads PDF files) when getting "merged XAP keywords," whatever those are.
I believe the XAP: metadata has been superceded by XMP metadata, so this suggests your PDF files have corrupt XMP metadata, or XMP metadata that InDesign cannot deal with.
You might try running some of the preflights and fixups in Acrobat that relate to analysis of XMP metadata,
or simply removing XMP Metadata from the PDF entirely, again in Acrobat.
It sounds like this is a genuine InDesign bug (even if your PDF file was damaged, it should not crash ID!), so you should open a case with Adobe Support and get them to file a bug (http://adobe.com/go/supportportal). Optimistically, such a bug is unlikely to be fixed in time for CS6, so don't expect miracles. Think of it as making sure your bug doesn't hurt other people two years from now.

Similar Messages

  • Indesign CS4 crashing when updating links

    When I open a CS3 file in CS4, and choose to update links when opening the file, Indesign stops working when it tries to update the links. I am not able to cancel the request, I can only shut down the program in the windows task manager.
    Anyone knows a way to fix this problem?    

    As a last resort, when I run into the weird problems, I go through a process of elimination to find the offender.
    As example, I would delete half the images and try the update. if it works, I know the problem was in one of the images I deleted. If it doesnt, I'd delete the other half and try again. I keep cutting the number of images I remove in half till I'm down to whatever it was causing the problem. The I save it as a newfile type and re-import/place.
    Kind of a pain in the tookas, but it works when I'm really stumped.
    HTH
    -Ted

  • InDesign CS5 Crash On Updating Links (Windows 7)

    Upon opening an InDesign CS5 file, if it finds updated links, it freezes before fully completing the updating process. I then have to force-close InDesign (using Ctrl-Alt-Del). When I then relaunch InDesign, the file opens with no problems and the links have been updated correctly. This happens every time there is any kind of updated link. Brand new document, created yesterday, from scratch, in CS5. Brand new installation of both Windows 7 (32-bit) and CS5 suite. Intel core duo, 2GB of RAM, 900GB of free disk space on a 1TB drive. Suggestions most welcome.

    The good news is: as of today I have switched over to an "all PDF" workflow for all vector graphics that I bring into InDesign, for all current projects starting today. It was a bit of a pain to convert my entire 150-page document with 220 EPS links over to PDF, but now that it is done it is working very nicely and we are finally "up to date" after jettisoning the evidently dog-eared EPS format.
    As you suggested, I am importing multi-page PDF, and then selecting the individual pages in the InDesign Import options.
    The bad news is that the InDesign is *still* crashing when updating links (which are now to PDF files and no longer EPS). As before, this problem goes away if I set Display preferences for vector graphics to "Proxy" rather than "High Resolution." Because of various deadlines, and because this is not a fatal problem and has a workaround, I am going to ignore the issue for a while and try to get some actual work done.
    Thank you however for the very helpful suggestions.

  • InDesign CS5 won't launch on Mac OS 10.8.3

    InDesign CS5 won't launch on Mac OS 10.8.3

    Hi Peter:
    I was using InDesign CS5 on my Mac Book Pro 17 and then purchased a new MacPro. I Transferred everything to my new laptop and every thing works except for InDesign and my Microsoft applications such as word, and Excell.
    InDesign starts to launch and says "InDesign Quit Unexpectedly"
    The first part of the code that comes up says as follows:
    Process:         Adobe InDesign CS5 [3033]
    Path:            /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
    Identifier:      com.adobe.InDesign
    Version:         7.0.4.553 (7040)
    Code Type:       X86 (Native)
    Parent Process:  launchd [135]
    User ID:         501
    Date/Time:       2013-12-05 06:10:25.960 -0500
    OS Version:      Mac OS X 10.8.3 (12D78)
    Report Version:  10
    Interval Since Last Report:          130752 sec
    Crashes Since Last Report:           3
    Per-App Interval Since Last Report:  50 sec
    Per-App Crashes Since Last Report:   3
    Anonymous UUID:                      BB417D8B-149A-973E-8589-EDF00425A8E0
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000038
    VM Regions Near 0x38:
    --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
        __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   dyld                                    0x8fee48d3 ImageLoader::isLinked() const + 11
    1   dyld                                    0x8fee24d3 NSLinkModule + 102
    2   libdyld.dylib                           0x924da303 NSLinkModule + 87
    3   com.adobe.InDesign.Font Manager          0x10315bc8 TINglue_version + 792
    4   com.adobe.InDesign.Font Manager          0x103165cf TIN_Startup + 177
    5   com.adobe.InDesign.Font Manager          0x1029c109 GetPlugIn + 17705
    6   ObjectModelLib.dylib                    0x010511b1 0x1038000 + 102833
    7   ObjectModelLib.dylib                    0x01051acb 0x1038000 + 105163
    8   ObjectModelLib.dylib                    0x01060386 0x1038000 + 164742
    9   ObjectModelLib.dylib                    0x01070c0d ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23101
    10  ObjectModelLib.dylib                    0x0106c234 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196
    11  com.adobe.InDesign                      0x00002822 main + 82
    12  com.adobe.InDesign                      0x000027a6 start + 54
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x96a3b9ae kevent + 10
    1   libdispatch.dylib                       0x935c9c71 _dispatch_mgr_invoke + 993
    2   libdispatch.dylib                       0x935c97a9 _dispatch_mgr_thread + 53
    Thread 2:
    0   libsystem_kernel.dylib                  0x96a3a8e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x98ac72e9 _pthread_cond_wait + 938
    2   libsystem_c.dylib                       0x98ac7572 pthread_cond_timedwait_relative_np + 47
    3   com.apple.CoreServices.CarbonCore          0x921e86ad TSWaitOnConditionTimedRelative + 177
    4   com.apple.CoreServices.CarbonCore          0x92134b8b MPWaitOnQueue + 261
    5   PMRuntime.dylib                         0x00014130 MemUtils::GetAvailMem() + 288
    6   com.apple.CoreServices.CarbonCore          0x921bba7b PrivateMPEntryPoint + 68
    7   libsystem_c.dylib                       0x98ac25b7 _pthread_start + 344
    8   libsystem_c.dylib                       0x98aacd4e thread_start + 34
    Thread 3:
    0   libsystem_kernel.dylib                  0x96a3b0ee __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x98ac50ac _pthread_workq_return + 45
    2   libsystem_c.dylib                       0x98ac4e79 _pthread_wqthread + 448
    3   libsystem_c.dylib                       0x98aacd2a start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib                  0x96a3b0ee __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x98ac50ac _pthread_workq_return + 45
    2   libsystem_c.dylib                       0x98ac4e79 _pthread_wqthread + 448
    3   libsystem_c.dylib                       0x98aacd2a start_wqthread + 30
    Thread 5:
    0   libsystem_kernel.dylib                  0x96a387d2 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x96a37cb0 mach_msg + 68
    2   com.apple.CoreServices.CarbonCore          0x921e535b TS_exception_listener_thread + 89
    3   libsystem_c.dylib                       0x98ac25b7 _pthread_start + 344
    4   libsystem_c.dylib                       0x98aacd4e thread_start + 34
    Thread 6:
    0   libsystem_kernel.dylib                  0x96a3a8e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x98ac7280 _pthread_cond_wait + 833
    2   libsystem_c.dylib                       0x98b4d095 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x921e8492 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x921e868e TSWaitOnConditionTimedRelative + 146
    5   com.apple.CoreServices.CarbonCore          0x92134b8b MPWaitOnQueue + 261
    6   AdobeACE                                0x0005a6f1 0x20000 + 239345
    7   AdobeACE                                0x0005a0ed 0x20000 + 237805
    8   com.apple.CoreServices.CarbonCore          0x921bba7b PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x98ac25b7 _pthread_start + 344
    10  libsystem_c.dylib                       0x98aacd4e thread_start + 34
    Thread 7:
    0   libsystem_kernel.dylib                  0x96a3a8e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x98ac7280 _pthread_cond_wait + 833
    2   libsystem_c.dylib                       0x98b4d095 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x921e8492 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x921e868e TSWaitOnConditionTimedRelative + 146
    5   com.apple.CoreServices.CarbonCore          0x92134b8b MPWaitOnQueue + 261
    6   AdobeACE                                0x0005a6f1 0x20000 + 239345
    7   AdobeACE                                0x0005a0ed 0x20000 + 237805
    8   com.apple.CoreServices.CarbonCore          0x921bba7b PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x98ac25b7 _pthread_start + 344
    10  libsystem_c.dylib                       0x98aacd4e thread_start + 34
    Thread 8:
    0   libsystem_kernel.dylib                  0x96a3a8e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x98ac7280 _pthread_cond_wait + 833
    2   libsystem_c.dylib                       0x98b4d095 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x921e8492 TSWaitOnCondition + 128
    4   com.apple.CoreServices.CarbonCore          0x921e868e TSWaitOnConditionTimedRelative + 146
    5   com.apple.CoreServices.CarbonCore          0x92134b8b MPWaitOnQueue + 261
    6   AdobeACE                                0x0005a6f1 0x20000 + 239345
    7   AdobeACE                                0x0005a0ed 0x20000 + 237805
    8   com.apple.CoreServices.CarbonCore          0x921bba7b PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x98ac25b7 _pthread_start + 344
    10  libsystem_c.dylib                       0x98aacd4e thread_start + 34
    Thread 9:
    0   libsystem_kernel.dylib                  0x96a3a8e2 __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x98ac72e9 _pthread_cond_wait + 938
    2   libsystem_c.dylib                       0x98b54af0 pthread_cond_wait + 48
    3   com.adobe.amt.services                  0x095a4126 C_AMTUISwitchSuppressUpdates + 16768
    4   com.adobe.amt.services                  0x0959cdb0 C_EULA_SetState + 2164
    5   com.adobe.amt.services                  0x095a418c C_AMTUISwitchSuppressUpdates + 16870
    6   libsystem_c.dylib                       0x98ac25b7 _pthread_start + 344
    7   libsystem_c.dylib                       0x98aacd4e thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x000000f8  ebx: 0x00000006  ecx: 0x00000000  edx: 0xbfffe458
      edi: 0x12ece040  esi: 0xbfffe458  ebp: 0xbfffe3a8  esp: 0xbfffe3a8
       ss: 0x00000023  efl: 0x00010246  eip: 0x8fee48d3   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x00000038
    Logical CPU: 0
    Greatly appreciate your help.
    Celeste

  • Photoshop CS5 v12.0 using Mavricks Mac 10.9 - says I have updates required on Bridge

    Photoshop CS5 v12.0 using Mavricks Mac 10.9 - says I have updates required on Bridge & Photoshop, starts downloading gets to 98 p/cent then quits says there is an error " try again later ????
    Any one have ideas what's happening ???

    Please refer:
    http://helpx.adobe.com/creative-suite/kb/error-installation-cannot-continue-bridge.html
    Regards,
    Ashutosh

  • Indesign crashes when updating incopy content

    I'm having a lot of bother with (Mac) Indesign CS6 crashing when updating Incopy content. The problem first appeared after upgrading from CS4 to CS6 on OSX 10.6.8.
    I've since upgraded to Mountain Lion (10.8.2) and the problem still persists (with fully updated InDesign 8.01 and Incopy).
    Incopy is Windows version if that has any bearing on the issue.
    The crash occurs when opening an Indesign document with Incopy content that has been edited. I can open the document if I choose not to update content, but ID will subsequently crash if I choose to manually update the content from the assignments dialog. This doesn't happen with all my documents - perhaps about 1 in 4 with Incopy assignments.
    I can place the ICML files in a new Indesign document without incedent. In other words the ICML files don't appear to be corrupt.
    Suggestions anyone?
    Ian

    I got another crash.  This time just on trying to launch inDesign.
    Below is the report.  If anyone can help it would be very appreciated.
    Process:    
    Adobe InDesign CS6 [621]
    Path:       
    /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
    Identifier: 
    com.adobe.InDesign
    Version:    
    8.0.1.406 (8010)
    Code Type:  
    X86 (Native)
    Parent Process:  launchd [172]
    User ID:    
    505
    Date/Time:  
    2013-02-14 13:25:08.237 -0500
    OS Version: 
    Mac OS X 10.8.2 (12C60)
    Report Version:  10
    Interval Since Last Report:     
    3983 sec
    Crashes Since Last Report:      
    2
    Per-App Interval Since Last Report:  2270 sec
    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                 
    B8865CAA-B81B-3211-BACA-1F5C06EF8F47
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_INSTRUCTION (SIGILL)
    Exception Codes: 0x0000000000000001, 0x0000000000000000
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   PublicLib.dylib          
    0x016c5372 ProtectiveShutdown::~ProtectiveShutdown() + 278
    1   PublicLib.dylib          
    0x016c53f5 ProtectiveShutdown::~ProtectiveShutdown() + 17
    2   ObjectModelLib.dylib     
    0x016082d2 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 28162
    3   ObjectModelLib.dylib     
    0x0160691c ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 21580
    4   ObjectModelLib.dylib     
    0x015f70c3 0x15d6000 + 135363
    5   ObjectModelLib.dylib     
    0x015f5742 0x15d6000 + 128834
    6   ObjectModelLib.dylib     
    0x0160566f ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 16799
    7   ObjectModelLib.dylib     
    0x016024ba ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4074
    8   com.adobe.InDesign       
    0x00001dc2 main + 82
    9   com.adobe.InDesign       
    0x00001d55 start + 53
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib   
    0x942f49ae kevent + 10
    1   libdispatch.dylib        
    0x9a59ec71 _dispatch_mgr_invoke + 993
    2   libdispatch.dylib        
    0x9a59e7a9 _dispatch_mgr_thread + 53
    Thread 2:
    0   libsystem_kernel.dylib   
    0x942f38e2 __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x9374c289 _pthread_cond_wait + 938
    2   libsystem_c.dylib        
    0x9374c512 pthread_cond_timedwait_relative_np + 47
    3   com.apple.CoreServices.CarbonCore
    0x99e496ad TSWaitOnConditionTimedRelative + 177
    4   com.apple.CoreServices.CarbonCore
    0x99d95b9b MPWaitOnQueue + 261
    5   PMRuntime.dylib          
    0x005b9581 SetVSizeBaseline(unsigned long) + 1473
    6   com.apple.CoreServices.CarbonCore
    0x99e1ca7b PrivateMPEntryPoint + 68
    7   libsystem_c.dylib        
    0x93747557 _pthread_start + 344
    8   libsystem_c.dylib        
    0x93731cee thread_start + 34

  • Indesign crashes when updating incopy assignments!

    Hi,
    I've read through some forums and it appears others are having this problem.
    When I open indesign and it says do you want to update links (referring to the incopy assignements) that need updated.
    I click ok, and Indesign crashes!!!!
    One thing I read could be the issue....
    - anchored objects, (incopy can't handle all the anchored objects)
    That is RIDICULOUS if that is the issue.  If so, Adobe should have had a disclaimer....don't buy incopy if you plan on having more than text in your document.
    There are no error messages that come up, the program just crashes.  I'm using Indesign CS5 version 7. 
    A solution I read was to save the indesign file that keeps crashing when updating the assignments as an .idml file.
    I tried this and it appeared to work, but what a joke!
    This is very unreliable and has caused a lot of stress.
    Anyone else have any solutions or can ADOBE come up with a solution???
    Thanks

    First question is are you fully patched to 7.0.4? If not, download and install that patch.
    Second: Do you have Suitcase Fusion 3 installed? If so, try disabling the autoactivation plugin.
    Bob

  • Crash when update Dreamweaver 8 to 8.0.1 and 8.0.2 in MAC

    Crash when update Dreamweaver 8 to 8.0.1 and 8.0.2 in MAC
    PowerMac G5 Quad with Mac OS 10.4.7

    You mean the people that that just 'send report to apple' and get on with it I presume? Like me most of the time. Well, as we all know, there are so many variables. The fact is, as far as I'm concerned right now is that Logic 8.0.1 needs some serious work. I can for sure say that I have noticed a snappier response as far as the graphics go. But as for overall performance, it needs an update. I'm trying not to be negative toward your positive thread however, do a search on overloads and, well, they will unfortunately outweigh this thread for sure. It does make me wonder mind how the price of a pro app like Logic tumbled when apple released the Logic studio box. It's £100 cheaper than Cubase 4. It just makes me think garage band ultimate edition right now.

  • Indesign 5.5 crash issues when updating links

    I am having crash issues when updating links and I don’t know how to trouble shoot the issues.
    I have adobe creative suite 5.5 and I am using a third party plug in called wordsflow to allow updating of MS word documents without losing formatting in Indesign.
    I have been in contact with the plug creator and they seem to think that the way the indesign importer is handling images is causing the problem.
    I am not a particularly experienced Indesign user. How do I go about working out what the issue is?

    At first it does appear that the plug in is the problem, however i suspect that the builders of the plugin are correct, in that it is the way in design in handling images in links.
    the problem is worse when any image in anchored any where with in the document.
    when the updating links screen pops up, the point where it freezes and then indesign crashes is infact on a linked image file consistantly.
    broswing other indesign link issues it appears i am not the only person with image link problems.
    My question is aside form turning off the plug in, what else can i do to search for the potential issue?

  • I just installed CS6 on my mac and illustrator keeps crashing when launching...?

    i just installed CS6 on my mac and illustrator keeps crashing when launching...?

    Nobody can help without knowing more about your Mac and exact info about the nature of the crash:
    Working with your Operating System’s Tools
    Mylenium

  • Indesign CS5.5 won't open/start after a recent windows 8 update -- how to fix?

    I just had a Windows 8 auto update happen and then my Indesign CS5.5 won't open/start. When I go to open it, it gets to the usual screen but then an error message shows up saying that Windows has encountered a problem and needs to shut the program down, and will notify me if a solution exists. What to do?

    Do you see anything useful in the Event Viewer logs? Have you tired rebooting? Does it start if you log in with a different username?

  • InDesign crashes when updating InCopy ICML files

    I created an assignment file with around 20 different stories. The next time I opened InDesign the writer had input text to most of the story files. One story file was a couple of pages of text, the rest were just a few lines of copy, nothing huge. Every time I tried to update the ICML files InDesign crashed. I didn't matter if I only tried updating one story or all of them, it always crashed. I was working on a PC when this happened. I moved over to my Mac to try and updated the ICML files and it crashed there too.
    The actual InCopy ICML files on the server were fine. The writer never realized there was a problem. All of the copy was sitting there, so I was able to go back and re-import all the copy.
    I did all the basic stuff to resolve the issue like restart, trash the prefs, convert to INX, and try on different computer. Nothing worked, crashed InDesign every time.
    I'm currently using CS5, but this same issue came up last year on another project in CS4 as well.
    Has anyone had this happen and/or know of a fix other than re-importing all the story files?

    Some might call me crazy, but in order to progress with my project I ended up having to create my own work around this crashing bug.
    The problem with my situation was that the reviewers had already made their comments in InCopy and it wasn't until I tried opening the .indd file and updating the stories that we received the crash... every time.
    My workaround - if the reviewers had made their comments in InCopy, hopefully with track changes enabled, in order to see their comments I did the following:
    I opened the .indd file in InDesign CS5.5 (version 7.5.2). DO NOT UPDATE the document with the ICML stories. Instead I unlinked the .icml stories from the main document. I then opened the .icml files in InCopy 5.5. I was able to see the edits that were made by my reviewers and copy and paste them between InCopy and InDesign at that point.
    I know, I know. This is totally a crazy thing to need to do when we have such a powerful tool (InDesign and InCopy). It comes down to, you must do what you must do to get the job done. I truly had no other option presented at the time. The project had to complete and the reviewers were not HAPPY to even think about reviewing the content again via PDF shared review.
    The best advice I received from other forum users when I proposed the crashing issue was that it could be because of anchored objects being deleted or moved by an InCopy editor. Because InCopy is strictly a text editing tool, there may be an issue that causes InDesign to get frustrated when an edit moves or deletes an anchored object or frame. I had lots of anchored object, interactive objects, etc. in my document. To track down whether an anchored object moved or was deleted by a user was unsurmountable... my workaround, while painful, at least got the job done this time.
    Any future projects will be moved back to CS4. That version atleast works with InCopy stories and Interactivity. I am sure one day this will be resolved... just wonder when.

  • My Mac Book Pro keeps crashing when I update 10.7 to 10.7.3. This happened thrice.

    My mac book pro keeps crashing as soon as I update the OS from 10.7 to 10.7.3. It happened thrice and now I am not even able to reinstall the OS. It keeps downloading the additional components and keep increasing the time from 30 mins to 1hr 40mins.

    MacBook Pro
    MacBook Pro Apple Support
    Lion OS X Communities
    Apple Support Lion Installation and Recovery
    Apple Support Lion

  • Indesign crashes when updating a linked document

    This is a reproducible crash.
    I have a indd file, several pages long with other embedded / placed indd documents inside.
    When a linked file in the original documents has been changed, I naturally get a notice in the "links" tab. So far so good.
    When I right-click and select "Edit original", the original document opens up and I get the usual notice if I like to update the changed link.
    I select yes and save the document and close it to get back to doc I started with and then Indesign crashes.
    Can this be fixed? It's extremely annoying.
    Tia.

    Sphynx25 I have the exact problem and have been dealing with it for a couple years now, it's incredibly annoying. I wonder if there's some preference that would eliminate the document from automatically checking the links?? Seems this is what causes the crashes. I fiddled with what I could find in the preferences to no avail.
    If you figure this one out please let me know, I'll do the same.
    - W

  • Anyone having issues with InDesign (CS5) and Suitcase Fusion 3 (Mac)?

    I've run into a problem that I think might be caused by Suitcase Fusion 3 [Version 14.2.0 (319)], but I'm wondering if anyone here is having any issues with InDesign and Suitcase Fusion like I am?
    Just about every time I launch an InDesign document or an Illustrator document (don't seem to have the issue in Photoshop, strangely enough) it pretty much crashes to the point where it's a force quit. Before anyone asks the question, this is what I've done - I've reformatted my hard disk (even writing 0s!), done a clean install of Lion (10.7.3), clean install of Creative Suite 5 (and updates), clean install of Suitcase (and updates)...you get the idea. I'm still ending up with crashing just about every time I open a document in these two apps.
    As an experiment I downloaded a (fully functioning) trial version of FontAgent Pro (which I didn't like, btw) and didn't encounter any crashing at all in either application.
    I've opened a ticket with Adobe to see if they have any details as to whether this is a known conflict or whatever (though I don't hold much hope for getting help from them since it's looking more like a Suitcase issue than a Creative Suite one).
    Does anybody have any suggestions as to what I can do to try and resolve this?
    I'm in the middle of producing two magazines and I really really don't need this! Lol

    From the lovely people at Extensis tech support -
    Thanks for the info. As you said, if this is happening when you have only manually activated fonts, then the auto-activation isn't coming into play which does lead me to think it is related to the plug-in generally and maybe the sleep issue, which you say you definitely have. So I've added you to the sleep issue tracking.
    If you find yourself coming back from putting the computer to sleep and the apps with Suitcase plugins have hung, do this:
    1)      Go to your spotlight and type in "activity"
    2)      Launch "Activity Monitor"
    3)      Highlight the name of the adobe/quark application that is hanging by clicking it.
    4)      Click the "Sample Process" button at the top of the screen.
    5)      Click the "Save" button.
    6)      Click the "Save" button again and save the file to your desktop.
    7)      This will generate a file such as " Sample of Adobe Illustrator CS5.txt"
    8)      Repeat this process with any other application that is hanging.
    9)      Highlight the "FMCore" process by clicking it.
    10)  Click the "Sample Process" button at the top of the screen.
    11)  Click the "Save" button.
    12)  Click the "Save" button again and save the file to your desktop.
    13)  This will generate a file named " Sample of FMCore.txt"
    14)  Place these files along with the ".Plugins.txt" files created earlier into a new folder called "Plugins"
    15)  Right click (control+click) to compress into a .zip file.  
    Please attach this zip in reply to this mail.
    When we are sure of a fix, we'll get back to you. In the meantime here are some workarounds:
    Option 1:
    1)      Back up your font sets by dragging them to the desktop
    2)      Remove SF3 v14.2 by following the instructions here: 
    http://www.extensis.com/en/support/kb_article.jsp?articleNumber=4020
    3)      Download and re-install Suitcase Fusion 3 (version 14.0.6) from: 
    http://dl.extensis.com/downloads/ST/EN/M/SuitcaseFusion3-M-1406-EN.zip
    4)      Are there fonts and font sets in your old font vault you would like to recover?
    If NO :
    a)      Open SF3
    b)      Simply drag and drop your original fonts into the SF3 "Font Library". This will copy the fonts into a new font vault.
    If YES : Restore your old fontvault from the backup the removal tool created
    a)      If you choose "Y" to KEEP your font vault earlier when you ran the removal script, on your desktop you will find a folder called "Extensis-Backup-today's date" that contains a backup of your previous suitcase fusion 3 fontvault.
    b)      Move your old font vault from the "Extensis-Backup-today's date" folder on your desktop into this folder: 
    /Users/[your username]/Library/Extensis/Suitcase Fusion/Suitcase Fusion.fontvault
    c)       Launch SF3 from your dock. you should now see all your old fonts and font sets.
    Option 2:
    Remove our auto-activation plugins and activate your fonts manually in SF3 and/or add your adobe/quark apps to the SF3 > Preferences > General > Global Auto-Activation Options list. here's how:
    1)      In SF3: choose Suitcase Fusion 3 > Manage Plugins
    2)      Uncheck the boxes for adobe/quark apps; this will remove our auto-activation plugins
    3)      Choose SF3 > Preferences > General
    4)      Under "Global Auto-Activation Options", press the "+" button to add your adobe/quark apps
    Please note that "global auto-activation" is less accurate than our plugin-based auto-activation. Double check your font usage in your design app to confirm the correct font was loaded after opening a document.

Maybe you are looking for

  • JSP import Statement importing a Class File giving ERROR

    Hey guys, There is a problem to which I dont know the reason, Consider the code below: <%@ import Converter, ConverterHome %> It gives me a Compile Time error of this type: '.' Required in import Converter ; but when i put these classes in a package

  • IMovie says iTunes music not authorized, but iTunes says it is authorized

    A problem has developed in iMovie where it is not recognizing my iTunes authorizations, despite the fact that the songs are authorized and they do play in iTunes. I have purchased songs in iTunes, and iTunes will play them. But iMovie has stopped pla

  • What's the index node and index page in DB2

    Could you please explain what the index node and index page in DB2, and what's the relationship between them?

  • Need to Redo Project

    I have a photo project that I created in iPhoto. After finishing the project I burned it on a DVD and then trashed all files. A year later the person wanted me to add a photo to the project. I do have the original DVD. How can I update (add the one p

  • Material master uploding problem

    Dear All, i have uploaded material through our custamized T.code . i have defined material number only in text file ( note pad).in our customized T.code in put datas are plant, M.type , S.Org, Channed , S.Location  and tthere are two selection mode i