InDesign CS5 crashes with every file. Is anybody out there?

Hello. Can someone help me with this? I have a magazine to do, i didn't sleep for the past two days and today suddenly when i was setting up the file to send it, indesign crashes, first only that file, now all of them. It opens the recovery files always no matter what. But then crashes. Please any help would be appreciated! So much to be done.. I've read posts on this matter but nothing i do seems to work. The Sing stuff, Mark II, preferences, library.. unnistall, install.. i even moved one file to open with a windows computer and indesign also crashed, last version.
I need somebody. Please help. Thanks in advance
http://pastebin.com/aC0Y5L4z
Peter Paxx

2. Feb 6, 2012 11:19 PM (in response to mckayk_777)
3. Feb 6, 2012 11:25 PM (in response to Peter Paxx)
bump!
Bump after 6 minutes? Geeze! That's a bit excessive.
You're running:
Version:         7.0.0.355 (7000)
Upgrade to 7.0.4.553 and come back, reposting the crash report if you still have one.
There are a huge number of fixes in 7.0.3, and also some in 7.0.4, which you need.
Your crash is clearly related to preflight. If you get another crash with preflight turned off, please post that.

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    Path:            /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
    Identifier:      com.adobe.InDesign
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    User ID:         501
    Date/Time:       2013-08-01 14:31:31.420 +0200
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    Report Version:  10
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    0x980f5000 - 0x981c9ff3  com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    0x981d2000 - 0x981e0fff  com.apple.opengl (1.8.9 - 1.8.9) <1872D2CD-00A8-30D1-8ECC-B663F4E4C530> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x982c3000 - 0x9841cffb  com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <8BF022FC-C38A-34AA-8469-D98294094659> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x98425000 - 0x986e5ff3  com.apple.security (7.0 - 55179.13) <000FD8E9-D070-326A-B386-51314360FD5C> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x986e6000 - 0x98781fff  com.apple.CoreSymbolication (3.0 - 117) <F705A8CD-A04A-3A84-970A-7B04BC05DA97> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
    0x9878d000 - 0x9878ffff  com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x98790000 - 0x98794fff  com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x98795000 - 0x987abfff  com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x988aa000 - 0x988efff7  com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x988f0000 - 0x988fffff  libGL.dylib (8.9.2) <1082B9A5-9AA3-35D4-968B-3A3FE15B1ED7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x98900000 - 0x98d42fff  com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x98d43000 - 0x98d43ffd  libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
    0x98d8c000 - 0x98d8ffff  com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x98d90000 - 0x98d9afff  libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
    0x98d9b000 - 0x98df2ff3  com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x98df3000 - 0x98df5ffb  libRadiance.dylib (850) <83434287-A09E-3A3F-A1AC-085B563BA46D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
    0x98f58000 - 0x98f6ffff  com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
    0x98f70000 - 0x98f77ff3  com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x98f78000 - 0x98f9afff  libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
    0x98f9b000 - 0x993b8fff  FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
    0x99bd2000 - 0x99bfbfff  libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
    0x99bfc000 - 0x99bfcfff  com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x99cd4000 - 0x99cdbfff  libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib
    0x99cdc000 - 0x99cf1fff  com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x99cf7000 - 0x99cfaff7  libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
    0x99d47000 - 0x99e45ff7  libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x99ea0000 - 0x99eb0ff2  com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x99eb1000 - 0x99f13fff  libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
    0x99f14000 - 0x99f18ff7  libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
    0x99f7c000 - 0x99fb7fef  libGLImage.dylib (8.9.2) <9D41F71E-E927-3767-A856-55480E20E9D9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x99fb8000 - 0x99fe9fff  com.apple.DictionaryServices (1.2 - 184.4) <0D5BE86F-F40A-3E39-8569-19FCA5EDF9D3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x9a2dd000 - 0x9a3ceffc  libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
    0x9a3cf000 - 0x9a3d3fff  com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x9a3d4000 - 0x9a42ffff  com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x9a430000 - 0x9a434fff  com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    External Modification Summary:
      Calls made by other processes targeting this process:
    task_for_pid: 2
    thread_create: 0
    thread_set_state: 0
      Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
      Calls made by all processes on this machine:
    task_for_pid: 5849
    thread_create: 2
    thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=155.3M resident=64.4M(41%) swapped_out_or_unallocated=90.9M(59%)
    Writable regions: Total=100.8M written=17.9M(18%) resident=21.1M(21%) swapped_out=8668K(8%) unallocated=79.7M(79%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    ATS (font support)                 32.2M
    ATS (font support) (reserved)         4K reserved VM address space (unallocated)
    CoreServices                       1904K
    MALLOC                             37.7M
    MALLOC guard page                    48K
    MALLOC_LARGE (reserved)            1288K        reserved VM address space (unallocated)
    Memory tag=242                       12K
    Memory tag=35                      7100K
    Stack                              66.5M
    VM_ALLOCATE                        16.1M
    __DATA                             9340K
    __DATA/__OBJC                       124K
    __IMAGE                             528K
    __IMPORT                            140K
    __LINKEDIT                         34.6M
    __OBJC                             1580K
    __OBJC/__DATA                        44K
    __PAGEZERO                            4K
    __TEXT 120.7M
    __UNICODE                           544K
    mapped file                        84.3M
    shared memory                       308K
    ===========                      =======
    TOTAL                             414.6M
    TOTAL, minus reserved VM space    413.3M

  • InDesign CS5 Crashes with Warning Dialog Box

    Hello,
    Facts:
    InDesign CS5, v7.0.4
    OS X 10.7.4
    No third-party font-management application running.
    Macbook Pro (June, 2012)
    InDesign crashes in these two instances:
    1. Trying to delete a page that has content. Right as the warning box comes up, it shows up without content (just the "Warning" title) and crashes.
    2. When packaging a file, as it's about to warn you about the perils of archiving fonts it does the same thing as above, and crashes.
    Tried the alt-opt-cmd-shift trick to reboot preferences and nothing.
    Tried deleting the two preference files directly so that they would rebuild and nothing.
    Interestingly, I have another computer running OS 10.7.3 (as opposed to 10.7.4 on the crashy one) and the same InDesign CS5 7.0.4 and that one works perfectly.
    Ideas? Leads?
    Thanks
    Armin

    After 2 days straight, I FIGURED IT OUT!!!! I was trying everything, especially related to font book and fonts and resetting prefs, etc...
    I narrowed it down to 1 constant variable: it's happening on the 2012 macbook's, so I reset my mac and held command + R and re-installed Lion, then I DID NOT INSTALL THE UPDATE FOR THE MACBOOK 2012. Then I tried exporting a smallest file size pdf with overset text and also tried deleting a page with an object on it and BAM! No blank warning dialog and even more importantly: NO MORE CRASHES!!! Hey, I might not lose all my clients afterall!
    got the good ol' warning box we all love and missed:
    Again:
    - power off mac and turn back on while holding down Command + R (dont do it on an external keyboard just to be safe)
    - choose the re-install Lion option (I'm sure there is another way to re-install Lion, this is just the way I did it, not saying its the best or only method)
    - DO NOT INSTALL MACBOOK (Mid 2012) Software Update 1.0 - THIS SCREWS ADOBE UP!
    After you guys try this please let us know how your system is operating, I am noticing my macbook pro is so slow and when trying to send an email and choosing an email to reply to and attach something,etc.. each click triggers the beachball and I gotta wait a few moments..?? I'm sure we might be missing out on some good updates from not updating to the 1.0 software update....but....
    So my final question is:
    is this Apple's problem or Adobe's and who needs to do what here??? Why can't we all get along...

  • InDesign CS5 crashes when I try to do anything with a certain 5 pages in document (even scroll past)

    I'm having issues with five pages within an InDesign document. 
    I was trying to export a document to PDF, but a couple of images weren't showing up on a couple of pages.  So I tried exporting to PDF in a couple of different ways to see if that would help.  It didn't.  Instead, InDesign started crashing constantly.  Turning Preflight off helped with that, and I was able to clear out any other potential problems (potentially problematic PDFs placed in the document, .eps images).  I tried exporting as .idml, but it created 4 kb files that couldn't be opened; I think InDesign was crashing before the file could finish exporting.  Now that I can get the document open for extended periods of time, I've tried exporting as a .idml file again, and it gets to 83% complete and doesn't finish.
    I started trying to export as PDF again, and by exporting parts of the document, I was able to narrow the problem down to pages 162-166.  I don't know what's different about these pages.  I have the PDF that I managed to export successfully before it started crashing constantly (the one with the missing images--and to clarify, these missing images aren't on any of the problem pages, so it appears to be an unrelated issue), and from looking at those pages, I can't see what the issue is.
    p. 162 - text and a table
    p. 163 - text and an image
    p. 164 - text
    p. 165 - text and an image
    p. 166 - text
    I can't even scroll past these pages.  Even in the Pages sidebar.  It crashes. Here is the crash log from when I tried to scroll past.  http://pastebin.com/B7ax4cAx
    Here's a crash report for when I try to export those pages to PDF:  http://pastebin.com/E6dA1igA
    I'm using CS5 on OS X 10.5.8.  When I started having these problems, I realized that I hadn't updated InDesign in awhile, so I updated to the latest.  I'm using 7.0.4 now. 

    Try reseting the preferences.
    or  delete Mark II folder from the location
    Windows 7/Vista: C:\ProgramData\Adobe\SING\Mark II
    Mac OS: [Startup Disk]/Library/Applications Support/Adobe/SING/Mark II
    It will fix this..
    This problem is pretty definitely not SING, so deleting the Mark II folder is not going to help. (It wont't hurt, though!)
    Resetting prefrences is always a good thing to try.
    I suspect it is a corrupt story thread of some sort. Moving pages to a new document, exporting stories to IDML, copying the file and deleting pages until the problem goes away...those are things I would try.

  • Indesign CS5 crash during startup - problem with Graphics.rpln

    I work in an architectural company and already several of our computers have experienced this very rare and unusual behaviour. During start up of Indesign (not clicking on any file but just launching Indesign) it crashes with the following error:
    "Adobe Indesign CS5 has stopped working"
    We use Windows 7 64bit, so the first step I did - I went into Application Log which says, so appears to be a problem with Graphics.rpln.
    -=-=-=-=-=-=-=-=-=-=-===-=-
    Fault bucket 1848500921, type 1
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: InDesign.exe
    P2: 7.0.0.355
    P3: 4bad00be
    P4: GRAPHICS.RPLN
    P5: 7.0.0.355
    P6: 4bad03d3
    P7: c0000005
    P8: 0004e1e2
    P9:
    P10:
    Attached files:
    C:\Users\User\AppData\Local\Temp\WER162E.tmp.WERInternalMetadata.xml
    These files may be available here:
    C:\Users\User\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_InDesign.exe_b042 ec9a818cb8fb57eefe0aacb41c22fdcbb8_10c12aa8
    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 9e59fc2c-5b68-11e3-908c-f46d0497fc9b
    Report Status: 0
    -=-=-=-=-=-=-=-=-=-=-===-=-
    I have tried everything I could think of - removed and reinstalled Adobe CS5, manually removed Adobe folders under %Appdata%\Local and %Appdata%\Remote folders (why can't Adobe delete those things during uninstallation is always a total mystery), changed video adapter drivers, cleaned Temp folders, everything I knew...
    None of the other apps like Photoshop or Illustrator CS5 malfunction - only Indesign. What is going on?
    Can it conflict with other software we use? We have Bentley Microstation, 3D Max, Office 2010, Kaspersky Antivirus and LOGMEIN installed on this computer...Any clues, guys?

    Looks to me like you've never installed any of the patches. Last patch for CS5 was 7.0.4, so I'd start with that and see if ti helps.

  • Adobe InDesign cs5 crashes every time try to save, save as or export

    I've got adobe InDesign (cs5 version), and every time I try to save, save as or export a file, the InDesign window closes or crashes. This is very frustrating as I have a project which needs to be completed in the next two days using InDesign. Help!

    Try reseting the preferences.
    or  delete Mark II folder from the location
    Windows 7/Vista: C:\ProgramData\Adobe\SING\Mark II
    Mac OS: [Startup Disk]/Library/Applications Support/Adobe/SING/Mark II
    It will fix this..
    This problem is pretty definitely not SING, so deleting the Mark II folder is not going to help. (It wont't hurt, though!)
    Resetting prefrences is always a good thing to try.
    I suspect it is a corrupt story thread of some sort. Moving pages to a new document, exporting stories to IDML, copying the file and deleting pages until the problem goes away...those are things I would try.

  • Indesign CS5 Crash on install (with Log)

    Hi Everyone,
    When installing Indesign i recieve the below Exit Code 7:
    This problem has been driving me crazy!
    Any help would be greatly appreciated
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 44 error(s), 39 warning(s)
    WARNING: The payload with AdobeCode:  {F9766AC1-1461-1033-B862-DF8FE1C033BE} has recommended dependency on:
    WARNING:      Family: Adobe Web Suite CS5
    WARNING:      ProductName: Adobe Media Encoder CS5 X64
    WARNING:      MinVersion: 0.0.0.0
    WARNING:      This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    WARNING:      Removing this payload from the dependency list.
    WARNING: Memory requirements not met for {F9766AC1-1461-1033-B862-DF8FE1C033BE}
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: The payload with AdobeCode:  {F9766AC1-1461-1033-B862-DF8FE1C033BE} has required dependency on:
    ERROR:      Family: InDesign
    ERROR:      ProductName: Adobe InDesign CS5 Icon Handler x64
    ERROR:      MinVersion: 0.0.0.0
    ERROR:      This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    ERROR:      Removing this dependency from list. Product may function improperly.
    ERROR: 3238 Unable to move file at "C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{DEC9BB26-1381-1033-A965-E3BD5F2EF8BC}\_2834_534ef5bc4c0 f80b27197b177d4de4084" to "C:\Program Files\Adobe\Adobe InDesign CS5\Plug-Ins\Graphics\(Transparency UI Resources)\idrc_VIEW\2503.idrc" Error 32 The process cannot access the file because it is being used by another process.
    ERROR: 3238 Command ARKMoveFileCommand failed.
    ERROR: 3238 Unable to delete file copy at "C:\Program Files\Adobe\Adobe InDesign CS5\Plug-Ins\Graphics\(Transparency UI Resources)\idrc_VIEW\2503.idrc" Error 2 The system cannot find the file specified.
    ERROR: 3238 Error rolling back command ARKMoveFileCommand
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe CSXS Infrastructure CS5: Install failed
    ERROR:  - Adobe Media Player: Install failed
    ERROR:  - SiteCatalyst NetAverages: Install failed
    ERROR:  - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_US: Install failed
    ERROR:  - Adobe Bridge CS5: Install failed
    ERROR:  - Adobe Toolhints CS5: Install failed
    ERROR:  - Adobe InDesign CS5 Application Language Files_AdobeInDesign7AppLang-en_GB: Install failed
    ERROR:  - AdobeColorCommonSetCMYK: Install failed
    ERROR:  - Adobe Buzzword CS5: Install failed
    ERROR:  - Adobe Mini Bridge CS5: Install failed
    ERROR:  - Adobe SING CS5: Install failed
    ERROR:  - AdobeColorJA CS5: Install failed
    ERROR:  - Adobe ReviewPanel CS5: Install failed
    ERROR:  - Adobe BrowserLab CS Live: Install failed
    ERROR:  - CSXS Story Extension: Install failed
    ERROR:  - Adobe Media Encoder CS5: Install failed
    ERROR:  - Adobe Linguistics CS5: Install failed
    ERROR:  - PDF Settings CS5: Install failed
    ERROR:  - AdobeColorCommonSetRGB: Install failed
    ERROR:  - Adobe InDesign CS5 Common Base Files: Install failed
    ERROR:  - Adobe CSXS Extensions CS5: Install failed
    ERROR:  - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_GB: Install failed
    ERROR:  - Adobe WinSoft Linguistics Plugin CS5: Install failed
    ERROR:  - AdobeColorEU CS5: Install failed
    ERROR:  - HIL Help Search: Install failed
    ERROR:  - AdobeColorNA CS5: Install failed
    ERROR:  - Required Common Fonts Installation: Install failed
    ERROR:  - Adobe InDesign CS5 Application Base Files2: Install failed
    ERROR:  - Recommended Common Fonts Installation: Install failed
    ERROR:  - Adobe InDesign CS5 Icon Handler: Install failed
    ERROR:  - Adobe AIR: Install failed
    ERROR:  - Adobe InDesign CS5 Application Base Files: Failed due to Language Pack installation failure
    ERROR:  - Adobe InDesign CS5 Application Feature Set Files: Install failed

    Looking back through the log I see the unable to move entry reates tothe file being in use. Perhaps there is somthing on the laptop running in the background that needs to be turned off.
    I'd remove CS5, run the clean tool, reboot, run MSConfig and turn off all non-essential startups and services, especioally antivirus and spyware scanners, iTunes, browser helpers and toolbars, and messengers, reboot again, reinstall, then run MSConfig again to restore normal boot. Have the computer using a local printer as default during install.

  • Hard 100% InDesign CS5 crash - Dead?

    I have a large multi-document book that causes a hard InDesign CS5 crash (submitted to Adobe without response many, many times).  Opening any of the book's documents causes the crash, or restarting InDesign after a crash - which crashes trying to recover.
    I've done the following - many times in various orders:
    o  Reset InDesign preferences (on restart with 4 keys or manually deleting hidden files per this forum).
    o  Cleared all the font caches.
    o  Run the Photoshop FontTest javascript (which identifies Lucida Grande as a problem).
    o  Re-installed InDesign CS5 and updates completely (although without a complete preceding de-install).
    o  Re-installed Mac OS X 10.6 and updates completely.
    o  On another machine, created individual markup documents of every document in the book (.idml files), then moved and tried to open them on the offending machine.
    o  Removed all the "recovery" files - in the book's home folder as well as ~/Library/Caches/Adobe InDesign/Version 7.0/en_US/
    o  Screamed.
    In all cases, upon opening a document in the book (individually or via the book's list of documents) InDesign crashes.  I'm just about ready to get my money back for CS5.  Anybody have some magic?  I need it.
    Here's the stack crawl of the crashing thread:
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   AdobeBIB                      0x00813bec BIBInitialize2 + 40444
    1   AdobeBIB                      0x00812bc6 BIBInitialize2 + 36310
    2   AdobeCoolType                 0x00855e48 0x855000 + 3656
    3   AdobeCoolType                 0x008b3e4b CTCleanup + 1719
    4   AdobeCoolType                 0x008676c1 0x855000 + 75457
    5   AdobeCoolType                 0x0085a352 0x855000 + 21330
    6   AdobeCoolType                 0x00a5f4cb CTCleanup + 1752375
    7   AdobeCoolType                 0x00865b93 0x855000 + 68499
    8   AdobeCoolType                 0x0086e5ef 0x855000 + 103919
    9   AdobeCoolType                 0x00934257 CTCleanup + 527043
    10  AdobeCoolType                 0x0090d35c CTCleanup + 367560
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    12  ...be.InDesign.Optical Kerning 0x22dd6b3d GetPlugIn + 30541
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    18  ...be.InDesign.Optical Kerning 0x22dcd32a 0x22dcb000 + 9002
    19  ...InDesign.Paragraph Composer 0x200df5fa GetPlugIn + 651066
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    31  com.adobe.InDesign.Text       0x1e5f89e9 GetPlugIn + 1783609
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    55  ...adobe.InDesign.AppFramework 0x1a15ff85 GetPlugIn + 242005
    56  ...adobe.InDesign.AppFramework 0x1a160ec9 GetPlugIn + 245913
    57  ...adobe.InDesign.AppFramework 0x1a102e78 0x1a100000 + 11896
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