Indesign cs6 freezes/crashes on Windows 7 64 bit selecting desktop folder
Dear All,
I'm experiencing a very strange behaviour of Indesign CS6 who freezes/closes in specific situations connected with desktop folder.
I try to explain the issue:
I got a brand new PC with Xeon CPU E3-1246 3.5 GHZ, 8 GB RAM, Windows 7 64bit and Clean installation of Indesign CS6.
Indesign works great and fast, but everytime I try to open a file (from file ---> open) and select the desktop folder the program stop thinking for 1 second than closes down without crashing, without errors without anything.
Same thing happens when I try to insert a picture in a frame selecting it from the desktop folder (only this folder, all the others work perfectly).
I couldn't find anything useful on the internet to solve this kind of problem.
Does anybody had the same problem? How did you solve that?
Thanks in advance for help.
The following is the error code:
Firma problema:
Nome evento problema: BEX
Nome applicazione: InDesign.exe
Versione applicazione: 8.1.0.420
Timestamp applicazione: 54aaae3e
Nome modulo con errori: StackHash_a7aa
Versione modulo con errori: 0.0.0.0
Timestamp modulo con errori: 00000000
Offset eccezione: f0104c61
Codice eccezione: c0000005
Dati eccezione: 00000008
Versione SO: 6.1.7601.2.1.0.256.48
ID impostazioni locali: 1040
Informazioni aggiuntive 1: a7aa
Ulteriori informazioni 2: a7aa91f17ea749d42a4de3b390fa5b3d
Ulteriori informazioni 3: a7aa
Ulteriori informazioni 4: a7aa91f17ea749d42a4de3b390fa5b3d
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0 CoreFoundation 0x00007fff910ea25c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff98a72e75 objc_exception_throw + 43
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16 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
17 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
18 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
19 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
20 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
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23 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
24 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
25 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
26 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
27 AppKit 0x00007fff905a4706 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 841
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29 AppKit 0x00007fff905a0e9f -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2828
30 AppKit 0x00007fff905802da -[NSView displayIfNeeded] + 1680
31 AppKit 0x00007fff905e574e _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 884
32 AppKit 0x00007fff90bbb061 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke1331 + 46
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34 CoreFoundation 0x00007fff9101acd7 __CFRunLoopDoObservers + 391
35 CoreFoundation 0x00007fff9100c3b8 __CFRunLoopRun + 776
36 CoreFoundation 0x00007fff9100be75 CFRunLoopRunSpecific + 309
37 HIToolbox 0x00007fff97693a0d RunCurrentEventLoopInMode + 226
38 HIToolbox 0x00007fff97693685 ReceiveNextEventCommon + 173
39 HIToolbox 0x00007fff976935bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
40 AppKit 0x00007fff9044924e _DPSNextEvent + 1434
41 AppKit 0x00007fff9044889b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
42 AppKit 0x00007fff9043c99c -[NSApplication run] + 553
43 AppKit 0x00007fff90427783 NSApplicationMain + 940
44 Finder 0x0000000105638730 Finder + 26416
45 libdyld.dylib 0x00007fff96f745fd start + 1
46 ??? 0x0000000000000001 0x0 + 1
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Aug 20 14:09:34 Macintosh.local Finder[1429]: (
0 CoreFoundation 0x00007fff910ea25c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff98a72e75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff910ea10c +[NSException raise:format:] + 204
3 CoreFoundation 0x00007fff9100332a -[__NSCFString hasPrefix:] + 90
4 FinderExt 0x0000000105cd86a3 vLogDebug + 617
5 Finder 0x0000000105737fcc Finder + 1073100
6 Finder 0x0000000105737f29 Finder + 1072937
7 Finder 0x0000000105737407 Finder + 1070087
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13 AppKit 0x00007fff905a68c4 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1799
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27 AppKit 0x00007fff905a4706 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 841
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29 AppKit 0x00007fff905a0e9f -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2828
30 AppKit 0x00007fff905802da -[NSView displayIfNeeded] + 1680
31 AppKit 0x00007fff905e574e _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 884
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34 CoreFoundation 0x00007fff9101acd7 __CFRunLoopDoObservers + 391
35 CoreFoundation 0x00007fff9100c3b8 __CFRunLoopRun + 776
36 CoreFoundation 0x00007fff9100be75 CFRunLoopRunSpecific + 309
37 AppKit 0x00007fff90681f09 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 122
38 AppKit 0x00007fff906d140d -[NSMenu _internalPerformActionForItemAtIndex:] + 35
39 AppKit 0x00007fff906d1289 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 104
40 AppKit 0x00007fff90677ff6 NSSLMMenuEventHandler + 716
41 HIToolbox 0x00007fff9766d1d4 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 892
42 HIToolbox 0x00007fff9766c787 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 385
43 HIToolbox 0x00007fff97680880 SendEventToEventTarget + 40
44 HIToolbox 0x00007fff976b6640 _ZL18SendHICommandEventjPK9HICommandjjhPKvP20OpaqueEventTargetRefS5_PP14OpaqueE ventRef + 420
45 HIToolbox 0x00007fff976e9228 SendMenuCommandWithContextAndModifiers + 59
46 HIToolbox 0x00007fff976e91d0 SendMenuItemSelectedEvent + 178
47 HIToolbox 0x00007fff976e90af _ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 94
48 HIToolbox 0x00007fff976f1085 _ZL14MenuSelectCoreP8MenuData5PointdjPP13OpaqueMenuRefPt + 718
49 HIToolbox 0x00007fff976f0cb1 _HandleMenuSelection2 + 446
50 AppKit 0x00007fff905ea62c _NSHandleCarbonMenuEvent + 284
51 AppKit 0x00007fff9044952e _DPSNextEvent + 2170
52 AppKit 0x00007fff9044889b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
53 AppKit 0x00007fff9043c99c -[NSApplication run] + 553
54 AppKit 0x00007fff90427783 NSApplicationMain + 940
55 Finder 0x0000000105638730 Finder + 26416
56 libdyld.dylib 0x00007fff96f745fd start + 1
57 ??? 0x0000000000000001 0x0 + 1
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Aug 20 14:09:36 Macintosh.local Finder[1429]: (
0 CoreFoundation 0x00007fff910ea25c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff98a72e75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff910ea10c +[NSException raise:format:] + 204
3 CoreFoundation 0x00007fff9100332a -[__NSCFString hasPrefix:] + 90
4 FinderExt 0x0000000105cd86a3 vLogDebug + 617
5 Finder 0x0000000105737fcc Finder + 1073100
6 Finder 0x0000000105737f29 Finder + 1072937
7 Finder 0x0000000105737407 Finder + 1070087
8 Finder 0x0000000105736d5f Finder + 1068383
9 Finder 0x0000000105736c27 Finder + 1068071
10 AppKit 0x00007fff905b5468 -[NSControl drawRect:] + 341
11 Finder 0x000000010567b54c Finder + 300364
12 AppKit 0x00007fff905a804f -[NSView _drawRect:clip:] + 3748
13 AppKit 0x00007fff905a68c4 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1799
14 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
15 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
16 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
17 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
18 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
19 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
20 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
21 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
22 AppKit 0x00007fff90783fd8 -[NSBrowser _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 78
23 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
24 AppKit 0x00007fff905a4706 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 841
25 AppKit 0x00007fff905a5bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151
26 AppKit 0x00007fff905a5bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151
27 AppKit 0x00007fff905a5bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151
28 AppKit 0x00007fff905a3eb1 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314
29 AppKit 0x00007fff905a0e9f -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2828
30 AppKit 0x00007fff905802da -[NSView displayIfNeeded] + 1680
31 AppKit 0x00007fff905e574e _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 884
32 AppKit 0x00007fff90bbb061 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke1331 + 46
33 CoreFoundation 0x00007fff9101ad67 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
34 CoreFoundation 0x00007fff9101acd7 __CFRunLoopDoObservers + 391
35 CoreFoundation 0x00007fff9100c3b8 __CFRunLoopRun + 776
36 CoreFoundation 0x00007fff9100be75 CFRunLoopRunSpecific + 309
37 HIToolbox 0x00007fff97693a0d RunCurrentEventLoopInMode + 226
38 HIToolbox 0x00007fff976937b7 ReceiveNextEventCommon + 479
39 HIToolbox 0x00007fff976935bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
40 AppKit 0x00007fff9044924e _DPSNextEvent + 1434
41 AppKit 0x00007fff9044889b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
42 AppKit 0x00007fff9043c99c -[NSApplication run] + 553
43 AppKit 0x00007fff90427783 NSApplicationMain + 940
44 Finder 0x0000000105638730 Finder + 26416
45 libdyld.dylib 0x00007fff96f745fd start + 1
46 ??? 0x0000000000000001 0x0 + 1
Aug 20 14:09:36 Macintosh.local Finder[1429]: -[__NSCFString hasPrefix:]: nil argument
Aug 20 14:09:36 Macintosh.local Finder[1429]: (
0 CoreFoundation 0x00007fff910ea25c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff98a72e75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff910ea10c +[NSException raise:format:] + 204
3 CoreFoundation 0x00007fff9100332a -[__NSCFString hasPrefix:] + 90
4 FinderExt 0x0000000105cd86a3 vLogDebug + 617
5 Finder 0x0000000105737fcc Finder + 1073100
6 Finder 0x0000000105737f29 Finder + 1072937
7 Finder 0x0000000105737407 Finder + 1070087
8 Finder 0x0000000105736d5f Finder + 1068383
9 Finder 0x0000000105736c27 Finder + 1068071
10 AppKit 0x00007fff905b5468 -[NSControl drawRect:] + 341
11 Finder 0x000000010567b54c Finder + 300364
12 AppKit 0x00007fff905a804f -[NSView _drawRect:clip:] + 3748
13 AppKit 0x00007fff905a68c4 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1799
14 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
15 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
16 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
17 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
18 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
19 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
20 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
21 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
22 AppKit 0x00007fff90783fd8 -[NSBrowser _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 78
23 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
24 AppKit 0x00007fff905a4706 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 841
25 AppKit 0x00007fff905a5bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151
26 AppKit 0x00007fff905a5bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151
27 AppKit 0x00007fff905a5bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151
28 AppKit 0x00007fff905a3eb1 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314
29 AppKit 0x00007fff905a0e9f -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2828
30 AppKit 0x00007fff905802da -[NSView displayIfNeeded] + 1680
31 AppKit 0x00007fff905e574e _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 884
32 AppKit 0x00007fff90bbb061 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke1331 + 46
33 CoreFoundation 0x00007fff9101ad67 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
34 CoreFoundation 0x00007fff9101acd7 __CFRunLoopDoObservers + 391
35 CoreFoundation 0x00007fff9100c3b8 __CFRunLoopRun + 776
36 CoreFoundation 0x00007fff9100be75 CFRunLoopRunSpecific + 309
37 HIToolbox 0x00007fff97693a0d RunCurrentEventLoopInMode + 226
38 HIToolbox 0x00007fff97693685 ReceiveNextEventCommon + 173
39 HIToolbox 0x00007fff976935bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
40 AppKit 0x00007fff9044924e _DPSNextEvent + 1434
41 AppKit 0x00007fff9044889b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
42 AppKit 0x00007fff9043c99c -[NSApplication run] + 553
43 AppKit 0x00007fff90427783 NSApplicationMain + 940
44 Finder 0x0000000105638730 Finder + 26416
45 libdyld.dylib 0x00007fff96f745fd start + 1
46 ??? 0x0000000000000001 0x0 + 1
Aug 20 14:09:36 Macintosh.local Finder[1429]: -[__NSCFString hasPrefix:]: nil argument
Aug 20 14:09:36 Macintosh.local Finder[1429]: (
0 CoreFoundation 0x00007fff910ea25c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff98a72e75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff910ea10c +[NSException raise:format:] + 204
3 CoreFoundation 0x00007fff9100332a -[__NSCFString hasPrefix:] + 90
4 FinderExt 0x0000000105cd86a3 vLogDebug + 617
5 Finder 0x0000000105737fcc Finder + 1073100
6 Finder 0x0000000105737f29 Finder + 1072937
7 Finder 0x0000000105737407 Finder + 1070087
8 Finder 0x0000000105736d5f Finder + 1068383
9 Finder 0x0000000105736c27 Finder + 1068071
10 AppKit 0x00007fff905b5468 -[NSControl drawRect:] + 341
11 Finder 0x000000010567b54c Finder + 300364
12 AppKit 0x00007fff905a804f -[NSView _drawRect:clip:] + 3748
13 AppKit 0x00007fff905a68c4 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1799
14 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
15 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
16 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
17 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
18 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
19 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
20 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
21 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
22 AppKit 0x00007fff90783fd8 -[NSBrowser _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 78
23 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
24 AppKit 0x00007fff905a4706 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 841
25 AppKit 0x00007fff905a5bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151
26 AppKit 0x00007fff905a5bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151
27 AppKit 0x00007fff905a5bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151
28 AppKit 0x00007fff905a3eb1 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314
29 AppKit 0x00007fff905a0e9f -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2828
30 AppKit 0x00007fff905802da -[NSView displayIfNeeded] + 1680
31 AppKit 0x00007fff905e574e _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 884
32 AppKit 0x00007fff90bbb061 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke1331 + 46
33 CoreFoundation 0x00007fff9101ad67 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
34 CoreFoundation 0x00007fff9101acd7 __CFRunLoopDoObservers + 391
35 CoreFoundation 0x00007fff9100c3b8 __CFRunLoopRun + 776
36 CoreFoundation 0x00007fff9100be75 CFRunLoopRunSpecific + 309
37 HIToolbox 0x00007fff97693a0d RunCurrentEventLoopInMode + 226
38 HIToolbox 0x00007fff976937b7 ReceiveNextEventCommon + 479
39 HIToolbox 0x00007fff976935bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
40 AppKit 0x00007fff9044924e _DPSNextEvent + 1434
41 AppKit 0x00007fff9044889b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
42 AppKit 0x00007fff9043c99c -[NSApplication run] + 553
43 AppKit 0x00007fff90427783 NSApplicationMain + 940
44 Finder 0x0000000105638730 Finder + 26416
45 libdyld.dylib 0x00007fff96f745fd start + 1
46 ??? 0x0000000000000001 0x0 + 1
Aug 20 14:09:36 Macintosh.local Finder[1429]: -[__NSCFString hasPrefix:]: nil argument
Aug 20 14:09:36 Macintosh.local Finder[1429]: (
0 CoreFoundation 0x00007fff910ea25c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff98a72e75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff910ea10c +[NSException raise:format:] + 204
3 CoreFoundation 0x00007fff9100332a -[__NSCFString hasPrefix:] + 90
4 FinderExt 0x0000000105cd86a3 vLogDebug + 617
5 Finder 0x0000000105737fcc Finder + 1073100
6 Finder 0x0000000105737f29 Finder + 1072937
7 Finder 0x0000000105737407 Finder + 1070087
8 Finder 0x0000000105736d5f Finder + 1068383
9 Finder 0x0000000105736c27 Finder + 1068071
10 AppKit 0x00007fff905b5468 -[NSControl drawRect:] + 341
11 Finder 0x000000010567b54c Finder + 300364
12 AppKit 0x00007fff905a804f -[NSView _drawRect:clip:] + 3748
13 AppKit 0x00007fff905a68c4 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1799
14 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
15 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
16 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
17 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
18 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
19 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
20 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
21 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
22 AppKit 0x00007fff90783fd8 -[NSBrowser _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 78
23 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
24 AppKit 0x00007fff905a4706 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 841
25 AppKit 0x00007fff905a5bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151
26 AppKit 0x00007fff905a5bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151
27 AppKit 0x00007fff905a5bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151
28 AppKit 0x00007fff905a3eb1 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314
29 AppKit 0x00007fff905a0e9f -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2828
30 AppKit 0x00007fff905802da -[NSView displayIfNeeded] + 1680
31 AppKit 0x00007fff905e574e _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 884
32 AppKit 0x00007fff90bbb061 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke1331 + 46
33 CoreFoundation 0x00007fff9101ad67 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
34 CoreFoundation 0x00007fff9101acd7 __CFRunLoopDoObservers + 391
35 CoreFoundation 0x00007fff9100c3b8 __CFRunLoopRun + 776
36 CoreFoundation 0x00007fff9100be75 CFRunLoopRunSpecific + 309
37 HIToolbox 0x00007fff97693a0d RunCurrentEventLoopInMode + 226
38 HIToolbox 0x00007fff97693685 ReceiveNextEventCommon + 173
39 HIToolbox 0x00007fff976935bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
40 AppKit 0x00007fff9044924e _DPSNextEvent + 1434
41 AppKit 0x00007fff9044889b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
42 AppKit 0x00007fff9043c99c -[NSApplication run] + 553
43 AppKit 0x00007fff90427783 NSApplicationMain + 940
44 Finder 0x0000000105638730 Finder + 26416
45 libdyld.dylib 0x00007fff96f745fd start + 1
46 ??? 0x0000000000000001 0x0 + 1
Aug 20 14:09:37 Macintosh.local Finder[1429]: -[__NSCFString hasPrefix:]: nil argument
Aug 20 14:09:37 Macintosh.local Finder[1429]: (
0 CoreFoundation 0x00007fff910ea25c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff98a72e75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff910ea10c +[NSException raise:format:] + 204
3 CoreFoundation 0x00007fff9100332a -[__NSCFString hasPrefix:] + 90
4 FinderExt 0x0000000105cd86a3 vLogDebug + 617
5 Finder 0x0000000105737fcc Finder + 1073100
6 Finder 0x0000000105737f29 Finder + 1072937
7 Finder 0x0000000105737407 Finder + 1070087
8 Finder 0x0000000105736d5f Finder + 1068383
9 Finder 0x0000000105736c27 Finder + 1068071
10 AppKit 0x00007fff905b5468 -[NSControl drawRect:] + 341
11 Finder 0x000000010567b54c Finder + 300364
12 AppKit 0x00007fff905a804f -[NSView _drawRect:clip:] + 3748
13 AppKit 0x00007fff905a68c4 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1799
14 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
15 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
16 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
17 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
18 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
19 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
20 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
21 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
22 AppKit 0x00007fff90783fd8 -[NSBrowser _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 78
23 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
24 AppKit 0x00007fff905a4706 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 841
25 AppKit 0x00007fff905a5bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151
26 AppKit 0x00007fff905a5bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151
27 AppKit 0x00007fff905a5bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151
28 AppKit 0x00007fff905a3eb1 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314
29 AppKit 0x00007fff905a0e9f -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2828
30 AppKit 0x00007fff905802da -[NSView displayIfNeeded] + 1680
31 AppKit 0x00007fff905e574e _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 884
32 AppKit 0x00007fff90bbb061 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke1331 + 46
33 CoreFoundation 0x00007fff9101ad67 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
34 CoreFoundation 0x00007fff9101acd7 __CFRunLoopDoObservers + 391
35 CoreFoundation 0x00007fff9100c3b8 __CFRunLoopRun + 776
36 CoreFoundation 0x00007fff9100be75 CFRunLoopRunSpecific + 309
37 HIToolbox 0x00007fff97693a0d RunCurrentEventLoopInMode + 226
38 HIToolbox 0x00007fff97693685 ReceiveNextEventCommon + 173
39 HIToolbox 0x00007fff976935bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
40 AppKit 0x00007fff9044924e _DPSNextEvent + 1434
41 AppKit 0x00007fff9044889b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
42 AppKit 0x00007fff906cd1d5 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1164
43 AppKit 0x00007fff906cca27 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 487
44 AppKit 0x00007fff906cc13d -[NSControl mouseDown:] + 706
45 AppKit 0x00007fff90b63831 -[_NSThemeWidget mouseDown:] + 304
46 AppKit 0x00007fff9064da58 -[NSWindow sendEvent:] + 11296
47 AppKit 0x00007fff905ec5d4 -[NSApplication sendEvent:] + 2021
48 Finder 0x0000000105656b35 Finder + 150325
49 AppKit 0x00007fff9043c9f9 -[NSApplication run] + 646
50 AppKit 0x00007fff90427783 NSApplicationMain + 940
51 Finder 0x0000000105638730 Finder + 26416
52 libdyld.dylib 0x00007fff96f745fd start + 1
53 ??? 0x0000000000000001 0x0 + 1
Aug 20 14:09:38 Macintosh.local Finder[1429]: -[__NSCFString hasPrefix:]: nil argument
Aug 20 14:09:38 Macintosh.local Finder[1429]: (
0 CoreFoundation 0x00007fff910ea25c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff98a72e75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff910ea10c +[NSException raise:format:] + 204
3 CoreFoundation 0x00007fff9100332a -[__NSCFString hasPrefix:] + 90
4 FinderExt 0x0000000105cd86a3 vLogDebug + 617
5 Finder 0x0000000105737fcc Finder + 1073100
6 Finder 0x0000000105737f29 Finder + 1072937
7 Finder 0x0000000105737407 Finder + 1070087
8 Finder 0x0000000105736d5f Finder + 1068383
9 Finder 0x0000000105736c27 Finder + 1068071
10 AppKit 0x00007fff905b5468 -[NSControl drawRect:] + 341
11 Finder 0x000000010567b54c Finder + 300364
12 AppKit 0x00007fff905a804f -[NSView _drawRect:clip:] + 3748
13 AppKit 0x00007fff905a68c4 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1799
14 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
15 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
16 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
17 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
18 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
19 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
20 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
21 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
22 AppKit 0x00007fff90783fd8 -[NSBrowser _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 78
23 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
24 AppKit 0x00007fff905a4706 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 841
25 AppKit 0x00007fff905a5bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151
26 AppKit 0x00007fff905a5bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151
27 AppKit 0x00007fff905a5bc4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 6151
28 AppKit 0x00007fff905a3eb1 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314
29 AppKit 0x00007fff905a0e9f -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2828
30 AppKit 0x00007fff905802da -[NSView displayIfNeeded] + 1680
31 AppKit 0x00007fff905e574e _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 884
32 AppKit 0x00007fff90bbb061 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke1331 + 46
33 CoreFoundation 0x00007fff9101ad67 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
34 CoreFoundation 0x00007fff9101acd7 __CFRunLoopDoObservers + 391
35 CoreFoundation 0x00007fff9100c3b8 __CFRunLoopRun + 776
36 CoreFoundation 0x00007fff9100be75 CFRunLoopRunSpecific + 309
37 HIToolbox 0x00007fff97693a0d RunCurrentEventLoopInMode + 226
38 HIToolbox 0x00007fff97693685 ReceiveNextEventCommon + 173
39 HIToolbox 0x00007fff976935bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
40 AppKit 0x00007fff9044924e _DPSNextEvent + 1434
41 AppKit 0x00007fff9044889b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
42 AppKit 0x00007fff9043c99c -[NSApplication run] + 553
43 AppKit 0x00007fff90427783 NSApplicationMain + 940
44 Finder 0x0000000105638730 Finder + 26416
45 libdyld.dylib 0x00007fff96f745fd start + 1
46 ??? 0x0000000000000001 0x0 + 1
Aug 20 14:09:39 Macintosh.local Finder[1429]: -[__NSCFString hasPrefix:]: nil argument
Aug 20 14:09:39 Macintosh.local Finder[1429]: (
0 CoreFoundation 0x00007fff910ea25c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff98a72e75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff910ea10c +[NSException raise:format:] + 204
3 CoreFoundation 0x00007fff9100332a -[__NSCFString hasPrefix:] + 90
4 FinderExt 0x0000000105cd86a3 vLogDebug + 617
5 Finder 0x0000000105737fcc Finder + 1073100
6 Finder 0x0000000105737f29 Finder + 1072937
7 Finder 0x0000000105737407 Finder + 1070087
8 Finder 0x0000000105736d5f Finder + 1068383
9 Finder 0x0000000105736c27 Finder + 1068071
10 AppKit 0x00007fff905b5468 -[NSControl drawRect:] + 341
11 Finder 0x000000010567b54c Finder + 300364
12 AppKit 0x00007fff905a804f -[NSView _drawRect:clip:] + 3748
13 AppKit 0x00007fff905a68c4 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1799
14 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
15 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
16 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
17 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
18 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
19 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
20 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
21 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
22 AppKit 0x00007fff90783fd8 -[NSBrowser _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 78
23 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
24 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
25 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
26 AppKit 0x00007fff905a6ca0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
27 AppKit 0x00007fff905a4706 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 841
28 AppKit 0x00007fff905a3eb1 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314
29 AppKit 0x00007fff905a0e9f -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2828
30 AppKit 0x00007fff905802da -[NSView displayIfNeeded] + 1680
31 AppKit 0x00007fff905e574e _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 884
32 AppKit 0x00007fff90bbb061 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke1331 + 46
33 CoreFoundation 0x00007fff9101ad67 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
34 CoreFoundation 0x00007fff9101acd7 __CFRunLoopDoObservers + 391
35 CoreFoundation 0x00007fff9100c3b8 __CFRunLoopRun + 776
36 CoreFoundation 0x00007fff9100be75 CFRunLoopRunSpecific + 309
37 HIToolbox 0x00007fff97693a0d RunCurrentEventLoopInMode + 226
38 HIToolbox 0x00007fff97693685 ReceiveNextEventCommon + 173
39 HIToolbox 0x00007fff976935bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
40 AppKit 0x00007fff9044924e _DPSNextEvent + 1434
41 AppKit 0x00007fff9044889b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
42 AppKitMight be Finder preferences are corrupted ...
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Preferences/com.apple.finder.plist
Click Go then move the com.apple.finder.plist file to the Trash.
Restart your Mac then try selecting a desktop folder. -
Photoshop CS6 Freezes on launch - Windows 7 64bit
Photoshop CS6 Freezes when I lauch.
I'm in the process of recovering from a computer failure and am loading all my apps onto a new Windows 7 machine.
So far all apps but photoshop work properly
When the CS6 window appears and I attempt to do any operation, the program does not respond to the mouse and appears to be frozen. I cannot close the program normally.
Am I missing a critical file??
Any suggestions would be appreciated.
Thanks
BillI just loaded the 32 bit version and now both 32bit and 64bit versions work.
Sorry to bother you all.
Bill -
InDesign CS6 Frequent Crashing on OS X Mavericks
Hi,
I recently installed OSX Mavericks only to find that InDesign CS6 frequently fails to launch, and also quits randomly once it does manage to launch.
Symptoms:
crash on launching InDesign CS6
InDesign crashes after a short but inconsitent period of time
crashes when Exporting to PDF, before the options dialogue appears
Getting a bit baffled, just wondering if anyone has some ideas. I also have CC installed and InDesign CC seems to function fine. CS6 was fine before installed OS X Mavericks.
So far I've tried the following:
checked and applied recent updates
checked the permissions of ~/Library/Preferences/Adobe InDesign/Version8.0/ are set to read/write and applied to all enclosed files and folders
resetting my system caches (i.e. Safe Boot)
cleared my font caches
reinstalled CS6
I've attached a report below, hopefully something might standout to someone.
http://pastebin.com/raw.php?i=EkMH3AC1Happy to report this seems to have resolved the problem. Thanks Bob.
Bob Levine wrote:
If it ain't broke...
First thing to try is to uninstall ID, run the cleaner tool and then
reinstall.
Cleaner can be downloaded here:
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html -
InDesign CS6 / CC crashing on Launch
InDesign is a crashing monster in CS5, so I figured CS6 (CC) would perhaps solve some serious issues. It crashes on launch on OS X 10.8.3 - doesn't even need to be opening a document. Tried clearing caches and preferences - doesn't matter. Running on a MacBook Pro with 8 gb onboard which previously ran (intermittently, of course) InDesign CS5. Someone please tell me this isn't the same old Adobe crash-fest so I don't need to cancel my CC subscription.
I'm a developer. The OS 10.8 was an update of 10.7.5 to 10.8 via the golden master. This update didn't appear to disturb InDesign CS5 on the machine - it continued to operate in its usual erratic style (which I'm told is normal). InDesign CS6 is dead in the water.
-
InDesign CS6 keeps crashing on opening.
Here is the crash report: Please help.
Process: Adobe InDesign CS6 [1634]
Path: /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier: Adobe InDesign CS6
Version: 8.0.0.370 (8000)
Code Type: X86 (Native)
Parent Process: launchd [203]
Responsible: Adobe InDesign CS6 [1634]
User ID: 502
Date/Time: 2015-02-11 11:30:10.839 -0600
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 531DB14F-3669-94BE-488F-6337E9691594
Crashed Thread: 37 Java: VM Thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type std::runtime_error: Operating system error -30599
abort() called
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x9b9aef7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b9ae16c mach_msg + 68
2 libjvm.dylib
0x22014cc6 0x22000000 + 85190
3 libjvm.dylib
0x22014c02 0x22000000 + 84994
4 libjvm.dylib
0x22014ac8 0x22000000 + 84680
5 libjvm.dylib
0x22013bde 0x22000000 + 80862
6 libjvm.dylib
0x22013b1b 0x22000000 + 80667
7 libjvm.dylib
0x22115866 0x22000000 + 1136742
8 libjvm.dylib
0x221155cf 0x22000000 + 1136079
9 libjvm.dylib
0x2207c01d 0x22000000 + 507933
10 libjvm.dylib
0x22234072 0x22000000 + 2310258
11 com.saxotech.SaxoShared.pln
0x1d8871bb AbstractCJManager::CallMethod(CJMethod&, _jobject*&, CParameterList&, _jobject*) + 59
12 com.saxotech.SaxoShared.pln
0x1d88b7a0 CStoredMethod::CallMethod(_jobject*&, CParameterList&, _jobject*) + 48
13 com.saxotech.SaxoShared.pln
0x1d8b3907 saxotech_JDBCAccessor::GetConnection() + 311
14 com.saxotech.SaxoShared.pln
0x1d88b0e4 jdbc::Connection_JDBC::GetOracleConnection() + 36
15 com.saxotech.SaxoShared.pln
0x1d88ae2a jdbc::Connection_JDBC::GetCallableStatement(std::string const&) + 138
16 com.saxotech.SaxoShared.pln
0x1d885566 sql::JDBCStatement::doPrepareBeforeBind() + 166
17 com.saxotech.SaxoShared.pln
0x1d87ca1e sql::StatementInterface::execute() + 46
18 com.saxotech.SaxoShared.pln
0x1d87acaa sql::Statement::execute() + 714
19 com.saxotech.SaxoShared.pln
0x1d2b4b33 db::Base::executeSelect(sql::Statement&) + 35
20 com.saxotech.SaxoShared.pln
0x1d2b4ff9 db::Base::load(db::FilterInterface const&, db::SortItem const&, std::string const&) + 697
21 com.saxotech.SaxoShared.pln
0x1ca9fdbd SaxoDocument::initialize() + 1517
22 com.saxotech.SaxoShared.pln
0x1cab8636 SaxoDocument::open() + 150
23 com.saxotech.SaxoInDesign.pln
0x1fa5857d DocResponder::Respond(ISignalMgr*) + 1677
24 com.adobe.InDesign.AppFramework
0x12634a3d GetPlugIn + 42493
25 com.adobe.InDesign.AppFramework
0x12634c33 GetPlugIn + 42995
26 com.adobe.InDesign.Document Actions
0x1b2012be 0x1b1fe000 + 12990
27 com.adobe.InDesign.Document Actions
0x1b201ae4 0x1b1fe000 + 15076
28 PublicLib.dylib
0x01701d7c Command::DoImmediate(short) + 62
29 com.adobe.InDesign.Utilities
0x123c6691 0x123c2000 + 18065
30 com.adobe.InDesign.Utilities
0x123c68a0 0x123c2000 + 18592
31 com.adobe.InDesign.AppFramework
0x1261cbba 0x12600000 + 117690
32 PublicLib.dylib
0x01702724 CmdUtils::ProcessCommand(ICommand*) + 48
33 com.adobe.InDesign.Document Actions
0x1b208976 GetPlugIn + 6742
34 com.adobe.InDesign.Open Place
0x19d2d7f5 GetPlugIn + 28853
35 com.adobe.InDesign.Open Place
0x19d2e43c GetPlugIn + 31996
36 com.adobe.InDesign.Open Place
0x19d2625f 0x19d23000 + 12895
37 com.adobe.InDesign.Open Place
0x19d270b0 GetPlugIn + 2416
38 PublicLib.dylib
0x01701d7c Command::DoImmediate(short) + 62
39 com.adobe.InDesign.Utilities
0x123c6691 0x123c2000 + 18065
40 com.adobe.InDesign.Utilities
0x123c68a0 0x123c2000 + 18592
41 com.adobe.InDesign.AppFramework
0x1261cbba 0x12600000 + 117690
42 PublicLib.dylib
0x01702724 CmdUtils::ProcessCommand(ICommand*) + 48
43 com.adobe.InDesign.Import Export UI
0x1397bb56 GetPlugIn + 8998
44 PublicLib.dylib
0x01701d7c Command::DoImmediate(short) + 62
45 com.adobe.InDesign.Utilities
0x123c6691 0x123c2000 + 18065
46 com.adobe.InDesign.Utilities
0x123c68a0 0x123c2000 + 18592
47 com.adobe.InDesign.AppFramework
0x1261cbba 0x12600000 + 117690
48 PublicLib.dylib
0x01702724 CmdUtils::ProcessCommand(ICommand*) + 48
49 com.adobe.InDesign.Document Actions
0x1b214774 GetPlugIn + 55380
50 com.adobe.InDesign.Document Actions
0x1b214234 GetPlugIn + 54036
51 com.adobe.InDesign.Document Framework
0x14923623 GetPlugIn + 484851
52 com.adobe.InDesign.AppFramework
0x12663a9f GetPlugIn + 235103
53 com.adobe.InDesign.AppFramework
0x12664258 GetPlugIn + 237080
54 com.adobe.InDesign.AppFramework
0x1265fd29 GetPlugIn + 219369
55 PublicLib.dylib
0x017ede75 CScriptProvider::HandleMethodOnObjects(IDType<ScriptID_tag>, IScriptRequestData*, adobe::version_1::vector<InterfacePtr<IScript>, adobe::version_1::capture_allocator<InterfacePtr<IScript> > > const&) + 367
56 com.adobe.InDesign.Scripting
0x19012770 GetPlugIn + 162880
57 com.adobe.InDesign.Scripting
0x19013b6b GetPlugIn + 167995
58 com.adobe.InDesign.Scripting
0x1900d987 GetPlugIn + 142935
59 com.adobe.InDesign.Support for AppleScript
0x18a9a6a3 GetPlugIn + 52787
60 com.adobe.InDesign.Support for AppleScript
0x18a9d075 GetPlugIn + 63493
61 com.adobe.InDesign.Support for AppleScript
0x18a9d4e1 GetPlugIn + 64625
62 com.adobe.InDesign.Support for AppleScript
0x18a73615 0x18a70000 + 13845
63 com.apple.AE
0x927bab15 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 387
64 com.apple.AE
0x92789ed6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
65 com.apple.AE
0x92789dce aeProcessAppleEvent + 318
66 com.apple.HIToolbox
0x988f3571 AEProcessAppleEvent + 55
67 com.adobe.InDesign.Application UI
0x143a012a GetPlugIn + 282730
68 com.adobe.InDesign.Application UI
0x1439e2b0 GetPlugIn + 274928
69 com.apple.HIToolbox
0x98a6ed89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
70 com.apple.HIToolbox
0x988c234f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
71 com.apple.HIToolbox
0x988c1668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
72 com.apple.HIToolbox
0x988c14e0 SendEventToEventTargetWithOptions + 94
73 com.apple.HIToolbox
0x988f5459 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1757
74 com.apple.HIToolbox
0x988c2795 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546
75 com.apple.HIToolbox
0x988c1668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
76 com.apple.HIToolbox
0x988d4811 SendEventToEventTarget + 88
77 com.adobe.InDesign.AppFramework
0x1260f0dc 0x12600000 + 61660
78 com.adobe.InDesign.AppFramework
0x1262d327 GetPlugIn + 12007
79 com.adobe.InDesign
0x00001ec5 main + 341
80 com.adobe.InDesign
0x00001d55 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x9b9b4992 kevent64 + 10
1 libdispatch.dylib
0x9ba1c899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib
0x9ba1c532 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x98c77042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore
0x97f9388d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
5 PMRuntime.dylib
0x005b9581 SetVSizeBaseline(unsigned long) + 1473
6 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
7 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
8 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
9 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib
0x9b9aef7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b9ae16c mach_msg + 68
2 com.apple.CoreServices.CarbonCore
0x97f9052d TS_exception_listener_thread + 138
3 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
4 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
5 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 15:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 16:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 17:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 18:
0 libsystem_kernel.dylib
0x9b9b37ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x98c76d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x98c78bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x97f93682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x97f938a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x97f5fcf2 MPWaitOnQueue + 199
6 com.adobe.ACE
0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE
0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore
0x97f602ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
10 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
11 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 19:: Java: Exception Handler Thread
0 libsystem_kernel.dylib
0x9b9aef7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b9ae16c mach_msg + 68
2 libsystem_kernel.dylib
0x9b9aea4e mach_msg_server + 387
3 libjvm.dylib
0x22015c5a 0x22000000 + 89178
4 libjvm.dylib
0x22015ae3 0x22000000 + 88803
5 libjvm.dylib
0x2201456c 0x22000000 + 83308
6 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
7 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
8 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 20:: Java: Gang worker#0 (Parallel GC Threads)
0 libsystem_kernel.dylib
0x9b9aef7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b9ae16c mach_msg + 68
2 libjvm.dylib
0x22014cc6 0x22000000 + 85190
3 libjvm.dylib
0x22014c02 0x22000000 + 84994
4 libjvm.dylib
0x22014ac8 0x22000000 + 84680
5 libjvm.dylib
0x2201460d 0x22000000 + 83469
6 libjvm.dylib
0x22014497 0x22000000 + 83095
7 libjvm.dylib
0x2202bf39 0x22000000 + 180025
8 libjvm.dylib
0x2202be23 0x22000000 + 179747
9 libjvm.dylib
0x2201456c 0x22000000 + 83308
10 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
11 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
12 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 21:: Java: Gang worker#1 (Parallel GC Threads)
0 libsystem_kernel.dylib
0x9b9aef7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b9ae16c mach_msg + 68
2 libjvm.dylib
0x22014cc6 0x22000000 + 85190
3 libjvm.dylib
0x22014c02 0x22000000 + 84994
4 libjvm.dylib
0x22014ac8 0x22000000 + 84680
5 libjvm.dylib
0x2201460d 0x22000000 + 83469
6 libjvm.dylib
0x22014497 0x22000000 + 83095
7 libjvm.dylib
0x2202bf39 0x22000000 + 180025
8 libjvm.dylib
0x2202be23 0x22000000 + 179747
9 libjvm.dylib
0x2201456c 0x22000000 + 83308
10 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
11 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
12 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 22:: Java: Gang worker#2 (Parallel GC Threads)
0 libsystem_kernel.dylib
0x9b9aef7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b9ae16c mach_msg + 68
2 libjvm.dylib
0x22014cc6 0x22000000 + 85190
3 libjvm.dylib
0x22014c02 0x22000000 + 84994
4 libjvm.dylib
0x22014ac8 0x22000000 + 84680
5 libjvm.dylib
0x2201460d 0x22000000 + 83469
6 libjvm.dylib
0x22014497 0x22000000 + 83095
7 libjvm.dylib
0x2202bf39 0x22000000 + 180025
8 libjvm.dylib
0x2202be23 0x22000000 + 179747
9 libjvm.dylib
0x2201456c 0x22000000 + 83308
10 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
11 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
12 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 23:: Java: Gang worker#3 (Parallel GC Threads)
0 libsystem_kernel.dylib
0x9b9aef7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b9ae16c mach_msg + 68
2 libjvm.dylib
0x22014cc6 0x22000000 + 85190
3 libjvm.dylib
0x22014c02 0x22000000 + 84994
4 libjvm.dylib
0x22014ac8 0x22000000 + 84680
5 libjvm.dylib
0x2201460d 0x22000000 + 83469
6 libjvm.dylib
0x22014497 0x22000000 + 83095
7 libjvm.dylib
0x2202bf39 0x22000000 + 180025
8 libjvm.dylib
0x2202be23 0x22000000 + 179747
9 libjvm.dylib
0x2201456c 0x22000000 + 83308
10 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
11 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
12 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 24:: Java: Gang worker#4 (Parallel GC Threads)
0 libsystem_kernel.dylib
0x9b9aef7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b9ae16c mach_msg + 68
2 libjvm.dylib
0x22014cc6 0x22000000 + 85190
3 libjvm.dylib
0x22014c02 0x22000000 + 84994
4 libjvm.dylib
0x22014ac8 0x22000000 + 84680
5 libjvm.dylib
0x2201460d 0x22000000 + 83469
6 libjvm.dylib
0x22014497 0x22000000 + 83095
7 libjvm.dylib
0x2202bf39 0x22000000 + 180025
8 libjvm.dylib
0x2202be23 0x22000000 + 179747
9 libjvm.dylib
0x2201456c 0x22000000 + 83308
10 libsystem_pthread.dylib
0x98c745fb _pthread_body + 144
11 libsystem_pthread.dylib
0x98c74485 _pthread_start + 130
12 libsystem_pthread.dylib
0x98c79cf2 thread_start + 34
Thread 25:: Java: Gang worker#5 (Parallel GC Threads)
0 libsystem_kernel.dylib
0x9b9aef7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b9ae16c mach_msg + 68
2 libjvm.dylib
0x22014cc6 0x22000000 + 85190
3 libjvm.dylib
0x22014c02 0x22000000 + 84994
4 libjvm.dylib
0x22014ac8 0x22000000 + 84680
5 libjvm.dylib
0x2201460d 0x22000000 + 83469
6 libjvm.dylib
0x22014497 0x22000000 + 83095
7 libjvm.dylib
0x2202bf39 0x22000000 + 180025
8 libjvm.In future please post crash reports on another server, such as at pastebin.com, then provide a link. It will make you post much easier to read.
In this case it looks like a Java problem, perhaps, but the first thing you need to try is updating ID to version 8.1 -
InDesign cs6 freezes on startup
I'm running InDesign CS6, on a mac powerbook running OSX. When I launch InDesign, the program freezes when it gets to "starting up service registry". I've deleted preferences, and downloaded and installed a new version of the program, all to no avail.
Date/Time: 2015-02-25 13:37:56 -0500
OS Version: 10.10.2 (Build 14C109)
Architecture: x86_64
Report Version: 21
Command: InDesign
Path: /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Version: 8.0.0.370 (8000)
Parent: launchd [1]
PID: 2806
Event: hang
Duration: 2.20s (process was unresponsive for 129 seconds before sampling)
Steps: 23 (100ms sampling interval)
Hardware model: MacBookPro10,1
Active cpus: 8
Fan speed: 2157 rpmAnd make sure you do a complete job of resetting the prefs. See Replace Your Preferences
-
Yes, this topic again.
I have a 24 page indesign doc that crashed immediately following a move of some material from older indesign doc (which works fine).
(Yes, I have a back-up but it's older and is missing several pages of modifications...using that file will be my last resort)
Everytime I open the file it shows up for 2-3 second than InDesign crashes.
This happens whether I access recovery data or not.
I have dumped the preferences.
I have shut down font manager.
I've tried deleting bad recovery files.
Here's the crash file:
http://pastebin.com/fU0AfAtR
Hoping I've still got a chance at recovery.
Sunny
Estimate on how long it will be before I receive reply?Thank you Kasyan.
I will download the tool you developed and try it out.
Question: the text refers to an Error 5 message which I have never received. File opens, is up for a few seconds than InDesign crashes. There is never a specific error message.
I looked through the crash file and no reference to error message. -
Indesign CS6 freezes while saving then crashes upon reopening
Hey Guys and Gals,
Little issue, I've been trying to trouble shoot this for a couple days now. But alas, no idea. It happens after a few hours of operating within Indesign and after many successful saves. I'll save a file and get the pinwheel(mac OSX 10.7.5) and subsequently have to force quit indesign. Upon reopening I don't get past initializing and get a crash heres the report:
http://pastebin.com/Sdm0tK3y
Let me know if anyone has a clue, thanks in advance!
-Peteok I tried that, same symptoms now, with this crash report:
http://pastebin.com/BDndLVJ5
I've also reinstalled and cleared all indesign information caches, preferences, etc. Any help would be appreciated.
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