InfoView and IE9

I have a couple users that had just upgraded to IE 9 and now can not execute a report using Infoview. They are able to see all of the reports, but once they click on the report to execute it the following error appears.
HTTP Status 400 - Invalid path /CrystalReports/view was requested
type Status report
message Invalid path /CrystalReports/view was requested
description The request sent by the client was syntactically incorrect (Invalid path /CrystalReports/view was requested).
Apache Tomcat/5.5.20
I attempted to execute the same reports using a computer with IE 8 and it works fine. Pretty sure it's a IE 9 issue, but not sure how to fix the problem so the users with IE 9 can execute their reports.

There have been many threads lately on simi9lar subject - please use search before posting as your question might be already answered.
The short answer - IE9 is not yet certified for usage with BOE.

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Business Objects XI 3.1 SP4 Infoview and IE9 HTTP Status 400 - Invalid path

Hi There,
When I working in Infoview with IE9 32Bit or 64Bit and I right click on any object i.e Crystal Report, Folder, Webi Report etc. and select properties I get the following Error
HTTP Status 400 - Invalid path /PlatformServices/properties was requested
Has any one got a workaround or a solution for this problem.
Server - BOE XI 3.1 with SP4 running on a Windows Server 2008 R2 64 bit.
Client PC`s\Laptops - Windows 7 64 bit
Kind Regards,
Frikkie

Dear all,
Seems the issue is browser compatibility ans the below solution may work in your case
HTTP 400 occurs because of URL difference between IE9 and older versions of supported IE. To resolve this issue, this error in Tomcat will be redirected to a HTML script that applies new URL format. Please follow this 3 steps process:
STEP ONE: Solution in InfoViewAppActions Folder:
1) Go to “D:\Business Objects\Tomcat55\webapps\InfoViewAppActions” folder. This folder already has httperror_404.htm and httperror_500.jsp by default. Rename httperror_404.htm to httperror_404_backup.htm.
2) Copy and paste the attached file from InfoViewAppActions folder (httperror_400.htm and httperror_404.htm) into “D:\Business Objects\Tomcat55\webapps\InfoViewAppActions” folder. Go to “D:\Business Objects\Tomcat55\webapps\InfoViewAppActions\WEB-INF”
3) Take a backup of web.xml file and name it as web_backup.xml
4) Open the file and paste the following script after the Error 404 error handling and save.
Before:
<error-page>
        <error-code>404</error-code>
<location>/httperror_404.htm</location>
    </error-page>
After:
<error-page>
<error-code>404</error-code>
<location>/httperror_404.htm</location>
    </error-page>
    <error-page>
<error-code>400</error-code>
<location>/httperror_400.htm</location>
    </error-page>
STEP TWO: Solution in AnalyticalReporting Folder:
1) Go to “D:\Business Objects\Tomcat55\webapps\ AnalyticalReporting” folder. This folder already has httperror_404.htm and httperror_500.jsp by default. Rename httperror_404.htm to httperror_404_backup.htm.
2) Copy and paste the attached file from AnalyticalReporting folder (httperror_400.htm and httperror_404.htm) into “D:\Business Objects\Tomcat55\webapps\ AnalyticalReporting” folder. Go to “D:\Business Objects\Tomcat55\webapps\ AnalyticalReporting \WEB-INF”
3) Take a backup of web.xml file and name it as web_backup.xml
4) Open the file and paste the following script after the Error 404 error handling and save.
Before:
<error-page>
<error-code>404</error-code>
<location>/httperror_404.htm</location>
    </error-page>
After:
<error-page>
<error-code>404</error-code>
<location>/httperror_404.htm</location>
    </error-page>
    <error-page>
<error-code>400</error-code>
<location>/httperror_400.htm</location>
    </error-page>

File does not exist: /www/public_html/null, referer: - error in log file from IE8 and IE9

I just updated an existing slide show that was created several months back. Since loading my new set of files to our web server, we keep getting the following error in our server log files when someone loads our page in IE8 and IE9:
File does not exist: /www/public_html/null, referer:
One of our programmers tracked the error to this line of code, but we're not sure what's causing it:
Muse.Utils.addSelectorFn('#slideshowu70', function(elem) { new WebPro.Widget.ContentSlideShow(elem, {autoPlay:true,displayInterval:6000,slideLinkStopsSlideShow:false,transitionStyle:'horizo ntal',lightboxEnabled_runtime:false,shuffle:false}); });/* #slideshowu70 */
Any suggestions?
Thanks!

The errors aren't showing up on the client side, only in the server access logs. Every time the page is loaded with IE8 or IE9 and the Muse.Utils.addSelectorFn with the #slideshowu70 line is hit, it generates four errors in the server access logs.
Our admin guy pulled the errors from where it was clicked on from the Adobe forum. He said it also appeared that you tested it with www added to the url (if this was when you were testing it)...
[Mon Feb 04 13:58:57 2013] [error] [client 121.242.198.2] File does not exist: /www/public_html/null, referer:http://stingrayboats.com/
[Mon Feb 04 13:59:00 2013] [error] [client 121.242.198.2] File does not exist: /www/public_html/null, referer:http://stingrayboats.com/
[Mon Feb 04 13:59:08 2013] [error] [client 121.242.198.2] File does not exist: /www/public_html/null, referer:http://stingrayboats.com/
[Mon Feb 04 13:59:33 2013] [error] [client 121.242.198.2] File does not exist: /www/public_html/null, referer:http://www.stingrayboats.com/
[Mon Feb 04 13:59:43 2013] [error] [client 121.242.198.2] File does not exist: /www/public_html/null, referer:http://www.stingrayboats.com/
The reason we find it strange is because it did not result in errors with the previous version of the slideshow. The only thing that changed this time around is that I removed some slides and added additional ones, but I noticed that there is a lot of difference in the code and even the scripts that are used. And I did copy over all of the scripts, css files, etc., so it's using all of the new source files.
I was hoping it was something that you guys had noticed if you review the access logs when you're testing. While it works perfectly on the client side, the IT guys do go through our access logs, so it would be nice to eliminate the errors.
Thanks for looking at it!

Adobe Reader 10.1.2 and IE9 Issues

For about a year I have been seeing people post about IE9 and unable to open Adobe PDF files from various locations on the Internet. Adobe you must fix this problem as it has troubled many individuals over the past year or so. This is not a browser issue but rather a problem with the Adobe Reader as it works with Adobe Reader 9.x and not 10.1.x
Windows 7 has been out for two+ years and Microsoft is on the forefront of releasing Windows 8 within a year. I have performed the steps posted on several sites indicating that you must "uncheck open in browser,""Uncheck enable protected mode" "Uninstall /reinstall," "Update to latest version of Adobe," "Remove Adobe X and roll back to 9.x", etc... All of these issues are still existing for many individuals. Why has this issue not been resolved? I find it disturbing that Adobe just seems to "NOT CARE" and blatantly blame IE9.
I work for a global solutions provider and as such we should be able to roll out Adobe reader X to any client running Windows 7 and IE9 without flaw.
Now we are having to roll back from Adobe Reader X to 9 this can impact several enterprise corporations and clearly should be able to be resolved with a complete fix for reader 10.x or a new version of Adobe Reader rather than a simple band aid
I would love to have this fixed than have to roll back over 10000+ machines to Adobe Reader version 9.x
Adobe please fix this issue as this is impacting individuals, small corporations, enterprise corporations globally!

Yes, I have seen this a couple of times here in the forums. But I, for one, have no problems opening PDF files in IE9 (as long as I use the 32-bit version).
Maybe Adobe has troubles reproducing the issue?

IE8 and IE9 issues

Created a site in DW CS3. Recently Made some modifications using DW CS3 and added some new rollovers. Everything previews correctly in Safari, Firefox, Opera and IE5.2 (mac).
When viewed in IE8 and IE9 I get colored outlines around some of the rollover images. This does not occur on the rest of the site, only where I added the new rollovers. I added the bottom two rollovers, but the older top two rollovers are also affected. Does anyone have any ideas?
This is a link to the page
http://www.gfigenfare.com/Services/Serv_SpPrts.html
Below is a screen shot of the page from IE9
Thanks

You have a stray <html> tag in your head.
I think you need to close off your <img> elements with a back slash at the end like this:
<img src="../Home/images_home/Contact_out.gif" alt="contact us" name="ContactImage" width="199" height="62" border="0" />
Some of your other errors occur I think, because you are using deprecated attributes. At least I think that's the case. I don't think they will muck your layout up but then, I never have used a table based layout.
One thing that you could try is to use HTML Tidy in the validator - http://validator.w3.org/ There's a check box there under "more options" that will run your code through that and it will spit out your page all neat and tidy at the end of the results page. It adds its own meta tag to show that you used it. I always remove that so people can't see I cheated. I don't like using it because for me it circumvents the whole learning thing. Easy, but no help for the future.
It is a bit of a blunt instrument I think and I would always use it with caution. It should only take minutes so what I would try is to duplicate your page in DW, rename it testpage.html or something, run the validator on your existing page, copy the whole of the code that it spits out for you, delete the exising code in your test page and paste that in and then er... test it.
What HTML Tidy will do for instance, is add in things like unclosed elements.
Martin

Infoview and java 1.6.0_16

We have Crystal Reports Server 2008 InfoView and another web application running on the same Tomcat installation. Recently upgrading the corresponding version of java to 1.6 build 16 caused Infoview to throw a HTTP 500 error when trying to view any reports. Is there any known guidance to an issue like this? We are now discussing leaving the BOE Tomcat/Java installation to handle Infoview and installing a separate instance of Tomcat/Java for the other application. Recommandations?
VR,
Chad

We have been running 1.6 update 12 without any problems. We have only encountered problems when we recently updated to update 16.
For security purposes we are unable to use 1.5 because of some security flaw.

ADF application Issue with IE8 and IE9

Hi Everybody,
We are developing application under ADF. The application works fine in Firefox and chrome but when we open the application in IE8 and IE9 it pop up a message saying compatibility view should be turned off.Even though we turn off the compatibility view mode,The task flows that launches the jsff page are displaying blank page.In other words , I am not able to see any UI components in the page.Anybody has a clue on this?.Please Help
Thanks,
Harish
Edited by: 886523 on Oct 17, 2012 4:08 AM

Hi,
rule number 1: This is a public forum. Please don't post issues regarding internal builds. Only issue related to public builds should be posted here!
Beside of this, your post doesn't provide enough information to reproduce the problem (or a test case to try and run)
Frank

How to customize the infoview and dashboards.

Post Author: [email protected]
CA Forum: WebIntelligence Reporting
Hi all,
how to customize the infoview and dashboards.
scenerio1: all users should have same look & feel of infoview. - please tell me the steps how set the preferences for this scenerio.
scenerio2: every should have different look and feel (example user1 should have different view with user2). - please tell me the steps how set the preferences.
Thanks,
Madhu.

Post Author: Use_BO
CA Forum: WebIntelligence Reporting
Hi Madhu,
For Scenario 1 : Go to CMC.
Go to : Home > BusinessObjects Enterprise Applcations > InfoView
You can customise Inforview properties and Rights here, like setting up ur logo,style sheets etc.
For Scenario 2: Each User will have to customize their own Infoview.
Go to Infoview. On the top right corner will be 3 icons. Click on the 'Preferences' icon.
In the General tab of preferences you can customise the infoview settings.
Hope this helps.
Thanks!!

Error in Viewing the report in InfoView and CMC error #UNAVAILABLE

Hi,
I am using BO XI 3.1 Edge series server with latest fix packs.
My problem is i created a webi report with Administrator account using the webi rich client tool and after creating the report i exported to CMS . when i am trying to view the data in InfoView or CMC i get the error like #UNAVAILABLE for all of my data fields value.
But the same thing works perfectly fine when i use the rich client tool.
Kindly Suggest,
Vibhav Mishra

Hi Solved this problem ..i created the report from the infoview and everything works fine ,earlier i used the rich client to create the report

Flash player 11 on windows 7 64b and ie9 64b - videos on facebook show black box and won't play

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disable hardware acceleration, did not fix
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If you right click the black box, does the browser menu appear or Flash Players?

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I just caught the part about your having "uploaded DNG patches 7.2, 7.3 and 8.1".
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No matter when you buy an Adobe application, it will ALWAYS need to be updated right away, and so do all plug-ins. What you buy is always the original release, and by the time it's out there it will inevitably be obsolete.
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Hi All,
Currently we are using
application version: 12.0.4
OS Version :Oracle Solaris on x86-64 (64-bit)
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Infoview and VBA

Hi to all,
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Is there a way to debug/see some logs from Infoview?
Thanks
Daniele

Dan, I'm actually running into the exact same issue. Here's an example of the code we are trying to get to work.
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InfoView and CMC speed

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Moving to Business objects Enterprise forum

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