Infra red for windows 7

I have purchased a laptop which runs windows 7 64bit. I have read forums regarding hot syncing a z22 to my laptop and have suggested a infra red adaptor which i have since purchased, however i need help.  I have installed the infra red adaptor and it is all go.  I have changed the hot sync information on both laptop and device to say sync infra red.  when turning on my device infront of my adaptor a message appears another device is nearby and an icon sits on the desktop.  if you click on this a box appears on the laptop saying select the files anD folders you want to send to another infrared device and then click send.  I stop here and go to my z22 and TAP the hot sync button however at this stage the icon on the desktop saying i am connected goes away and the z22 window appears not long after saying the connection between the device and the desktop could not be established check the connection.  After this message the icon then appears back on the desktop.  I have tried holding the z22 in all positions to get it to work.  The other thing I tried was going back to the laptop message if of selecting the files to send to the infra red device.  I found the file palm and for example the date book.mdb and sent that.  The z22 then comes up with the message recieving datebook.   The another window appears on the z22 saying data received in unknown format.  The data cant be found.  Any ideas i need help.

Hey with reference to my last message.  I have since been able to hot sync with the infra red adaptor.  Reading threw some other comments I spotted somthing I had'nt tried yet and that was push the reset button on my palm.  Was a little hesitant at first thinking I would lose everything so done a backup on my old computer which is still running.  The wala it worked I am so happy now I do'nt need to do to the expense of a new one......

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    Máscara da Sub-rede: 0.0.0.0
    Gateway Padrão: 0.0.0.0
    DHCP Ativado: Sim
    Servidor DHCP:
    Cessão Obtida: Wed Dec 31 22:00:00 1969
    A Cessão Expira: Wed Dec 31 22:00:00 1969
    Servidores DNS:
    Nome do Adaptador: {CC860C72-3DAF-4110-8A19-0B89F71EF4B6}
    Descrição:
    Endereço IP: 0.0.0.0
    Máscara da Sub-rede: 0.0.0.0
    Gateway Padrão: 0.0.0.0
    DHCP Ativado: Sim
    Servidor DHCP:
    Cessão Obtida: Wed Dec 31 22:00:00 1969
    A Cessão Expira: Wed Dec 31 22:00:00 1969
    Servidores DNS:
    Nome do Adaptador: {A62C927C-DBA9-4230-81A2-CCB3501C2622}
    Descrição: Realtek PCIe GBE Family Controller
    Endereço IP: 192.168.0.137
    Máscara da Sub-rede: 255.255.255.0
    Gateway Padrão: 192.168.0.1
    DHCP Ativado: Sim
    Servidor DHCP: 192.168.0.1
    Cessão Obtida: Fri Sep 30 20:19:45 2011
    A Cessão Expira: Fri Oct 07 20:19:45 2011
    Servidores DNS: 8.8.8.8
      8.8.4.4
    Nome do Adaptador: {3F9E0C26-11A0-4099-ACED-BD314B167697}
    Descrição: VirtualBox Host-Only Ethernet Adapter
    Endereço IP: 192.168.56.1
    Máscara da Sub-rede: 255.255.255.0
    Gateway Padrão: 0.0.0.0
    DHCP Ativado: Não
    Servidor DHCP:
    Cessão Obtida: Wed Dec 31 22:00:00 1969
    A Cessão Expira: Wed Dec 31 22:00:00 1969
    Servidores DNS:
    Conexão Ativa: Conexão de rede local
    Conectado: Sim
    On-line: Sim
    Usando Modem: Não
    Usando LAN: Sim
    Usando Proxy: Não
    Suporte para SSL 3.0: Ativado
    Suporte para TLS 1.0: Ativado
    Informações do Firewall
    O Firewall do Windows está ativo.
    O iTunes NÃO está habilitado no Firewall do Windows.
    A tentativa de conexão ao site da Apple foi bem-sucedida.
    A tentativa de conexão para navegar pela iTunes Store foi bem-sucedida.
    A tentativa de conexão para comprar na iTunes Store foi bem-sucedida.
    A tentativa de conexão com o servidor de ativação do iPhone foi bem-sucedida.
    A tentativa de conexão com o servidor de atualização de firmware foi mal-sucedida.
    Esgotou-se o tempo de conexão de rede.
    A tentativa de conexão com o servidor da Gracenote foi bem-sucedida.
    O último acesso bem-sucedido à iTunes Store foi 2011-09-30 20:41:29.
    Apple, once again I ask you to help us on this one. In the next holliday I'll nuy a tablet and a phone to my mother and I'm considering getting an Android. I have a lot of apps in my library now, but I'll not format my PC just to get iTunes and Safari working. Sorry, but if it doesn't work or we don't receive any response, I'll ditch Apple products for good.

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