Initial load of Java / JIniator

On our Linux server, we have the config set up so new users will have an auto-download of JInitiator, then they go straight to the login form. However, a new user just tried to get into our system, and it appears that JInitiator is starting to load, but then the loading icon stops moving, and nothing happens. Everyone else that goes to this site gets the JIniiator auto-installed without issue, and even when I turn off the firewall, pop-up blocker, and set security to the minimum, I get the same result. Do you know where I can get some troubleshooting tips? I am clueless at this point.

Because you are dealing with windows and probably 10 or more vendor products that can cause the problem, I would give up on troubleshooting and move on to fixing the issue. I have had a few Win clients where I had to download the specific version to the client, reboot into safe mode, then install it that way.

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