Inserting custom customer record/case fields into email marketing

Question:
Here is what we want to achieve:
we want to allow our customers to store three words
we want to incorporate each of theses works into an email sent on a anniversary
Is it not possible to achieve what we want?
Answer:
You are correct. It's currently not possible to include any other data from the CRM inside newsletter campaigns, appart from first name, last name and some other fields present in Tag Insert dropdown.

Post Author: sharonmtowler
CA Forum: General
check your joins to the tables, make sure they are outter joins. go to file, options, check the null value boxes to pull them into the report, but more than likely its your joins

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<o:p> </o:p>
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Inserting custom customer record/case fields into email marketing

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