Installation of Creativ Cloud Lightroom 5 on Windows 8

Hi Guys
I'm trying to install through the creativ cloud app my lightroom 5 Version and I always get the error code 7.
Photoshop CC worked perfectly but lightroom seems to be a problem on my pc. Do you have any suggestions?
Best regards
Sugar888

Bharati: Hello. Welcome to Adobe Technical Support.
Bharati: Please allow me a moment while I look into your account & verify the details.
Bharati: I understand that you are facing issues while installing Lightroom 5 as getting Exit Code 7. Is that correct?
Bharati: Did I lose you?
Bharati: Okay.
Bharati: Please press Windows + R keys together to open Run window.
Bharati: Type %Temp% in the run window and press enter.
Bharati: It will navigate to the temp folder.
Bharati: Then type Lightroom in the search bar in the same folder.
Bharati: Please copy and paste the command in the search field.
john murphy: oh right got it
Bharati: Okay.
Bharati: Then type Lightroom in the search bar in the same folder.
Bharati: You will see the installation file.
john murphy: yes
Bharati: Please install it from the popped up file.
john murphy: which one sorry
Bharati: You can install the software from the first file.
john murphy: ok doing thst know
john murphy: it is installing know
Bharati: Okay.
Bharati: Let me know the status.
john murphy: still installing 50%
Bharati: Okay.
john murphy: right it has finished
Bharati: Now, please try to launch the software
john murphy: ok has launched
Bharati: Great!
john murphy: thank you very much
Bharati: I am glad that issue was resolved.

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