Installed latest iOS to iPad. Now, seems frozen. Displays a cable with arrow pointing to iTunes. What to do to get my iPad back?

That means that the iPad went into recovery mode, Something went wrong when you tried to update the device. Plug the iPad into your computer, launch iTunes if it doesn't start up on its own and follow the instructions here.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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When syncing with itunes, got error message saying had error and now ipad2 will not do anything other than showing the USB cable with arrow pointing to Itunes on screen. have done the reset and restart, but still get same thing.

when syncing with itunes, got error message saying had error and now ipad2 will not do anything other than showing the USB cable with arrow pointing to Itunes on screen. have done the reset and restart, but still get same thing. Ipad does not show up in itunes even though cable plugged in. Have shut down and restarted Windows 7 computer.

I had done all of that to no avail. I did call Apple Tech Support and after he suggested I try a USB port in the rear of the Win 7 computer, things starting working again. I had tried switching the USB port at the front of the machine but that had not helped. Everything is good to go again. thanks for your reply

My Ipod touch is frozen. Shows USB cable with arrow pointing to Itunes. What is the problem? This is the second one I have had that has done this!

My Ipod touch is frozen. The screen shows only USB cable with arrow point to the word Itunes. What is the problem? This is the second touch I have had that has this same problem. HELP!

This time try restoring the iPod to factory defaults/new iPod instead of from backup. You may have some corruption that is causing the problem and it may now be in the backup. If the problem persists after restoring to factory defaults/new iPod. then you likely have a hardware problem and ana ppointment at the Genius Bar of an Apple store is in order.

My iPhone 4s acts like I need to plug in to iTunes and I got an error message saying it failed to download update and now the screen won't go away. USB port end on phone with arrow pointing to iTunes...

My iPhone 4s acts like I need to plug in to iTunes and I got an error message saying it failed to download update and now the screen won't go away. USB port end on phone with arrow pointing to iTunes...

Now iTunes will not recognize my phone as a device...

My Iphone4 has frozen while updating on itunes. Shows a itunes icon on the screen with a usb plug with arrow pointing towards itunes icon.

My Iphone4 has frozen while updating on itunes. Shows a itunes icon on the screen with a usb plug with arrow pointing towards itunes icon.

The exact same thing happened me the other night.
Everything is wiped!!
I need my "itunes back-up password" - which not only do i not remember setting, but any password i every used does not work!!
Is there not hints, or way of resetting this if you do not know it?!??

HT201274 I keep deleting my apps but I still don't get any GB or MB back, now I have 2 apps left with 0 usage. Help! How do I get my usage back?

I keep deleting my apps but I still don't get my bytes back, now I only have two apps left. And 0 bytes. No storage at all, I can't do anything, help!

Do you have a lot of photos and videos/movies installed?
How much is your "Other"? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
 Cheers, Tom

I did the latest update on my iphone and now I have a displayed white usb cord with an arrow pointing to ITunes with the circle with the musical note inside. I can't turn off the phone nor can I get beyond this display. Phone goes to voice mail..no ring

I installed the latest update to my iphone 4 and now all I have is a display of the white usb cord with arrow pointing to ITunes with a clue circle with the musical note in it displayed. I can't access my phone at all. I tried calling it and it says unavailable. I don't know how to restore it...it says it is in recovery mode but when I try to recover, it says no iphone found.
I have no idea how what to do to restore my phone. It's fully charged.
GRRRR

Put the device in DFU mode (Google it) and restore.

HT201210 I was updating my itunes on my ipad from my pc and my ipad has now shut down and shows a lock with arrow leading to itunes on screen. How do i unlock my ipad and get it working again?

I was updating itunes on to my ipad from my pc and now my ipad has shut down and shows a lock with an arrow pointing to itunes. How do I unlock my ipad and get it back to working again?

Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then... see Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Note. Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...

HT201210 I attempted to install iOS 7.0.2 on my iPad (3rd gen). The screen has frozen. Have tried resetting and restoring (via iTunes). Error mssg says that my iPad cannot be restored. Now what do I do?

I attempted to install iOS 7.0.2 on my iPad (3rd gen). The screen has frozen. Have tried resetting and restoring (via iTunes). Error mssg says that my iPad cannot be restored. Now what do I do?

Hi there hhcd92!
I have an article here for you that can help guide you through troubleshooting this situation:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Installed latest iOS on my iPad mini, it got stuck while restarting after update. It is still in that stage even after 7 hours.

installed latest iOS on my iPad mini, it got stuck while restarting after update. It is still in that stage even after 7 hours.

Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

HT4623 Trying to down load the latest update to my iphone 4 but my phone is now frozen with a picture of a USB cable visible and an arrow pointing towards itunes. Please help?

Trying to down the latest update to my iphone 4s but my phone is now frozen with a picture of a USB cable visible and an arrow pointing to itunes. This remain whether my phone is connected to itunes or not. Any help please?

Hi d_diotte,
Thanks for using Apple Support Communities. If you're unable to update your iPhone and keep seeing the "Connect to iTunes" image, this article has some steps you can try:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Cheers,
- Ari

I have just updated my iPhone 4 with latest IOS 7 and now wi fi greyed out and Bluetooth not working. Tried reset, restore everything - no use. Its out of warranty too. I refuse to pay for a new phone when clearly this is an apple issue not phone issue.

Can anyone help? I updated my iPhone 4 with latest iOS 7 and now wi fi is greyed out, Bluetooth won't work and tbh am so angry! Phone now out of warranty so apple won't help without it costing me. Don't want to pay as its an apple problem not phone problem. It worked ok before. Tried everything, even clearing it down. Can't even back it up now unless I connect to a pc!

I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple.

I recently upgraded my iphone to the latest IOS but my GPS seems to have a problem... I am unable to get directions from one point to another ... how do I solve this problem?

help! I recently upgraded my iphone to the latest IOS but my GPS seems to have a problem... I am unable to get directions from one point to another ... how do I solve this problem?

If using the built-in Maps app, directions are not available everywhere. Read here:
http://www.apple.com/ios/feature-availability/#maps-directions
If that's your problem, download the Google Maps app.

HT1338 Help since installing latest software updates I now can't open safari????

Help since installing latest software updates I now can't open safari????

Hi Stewartirl,
Welcome to the Support Communities!
Are you only having issues opening Safari? Are you able to connect to the internet with other Browsers or using Mail?
The article below is a good starting point for troubleshooting. I'd start by plugging in an ethernet cable and restarting the computer. If the wired (LAN) connection works, then unplug the ethernet cable and continue troubleshooting the wireless connection.
Solutions for connecting to the Internet, setting up a small network, and troubleshooting
http://support.apple.com/kb/HT1714
Cheers,
- Judy

I have an iPhone 4, upgraded to the latest iOS software. Now, cannot send messages to non-iPhone users. No other settings have been changed. Thoughts?

I have an iPhone 4, upgraded to the latest iOS software. Now, cannot send messages to non-iPhone users. No other settings have been changed. Thoughts?

Hello wbaker252,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Have a nice day,
Mario

Installed latest iOS to iPad. Now, seems frozen. Displays a cable with arrow pointing to iTunes. What to do to get my iPad back?

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