Installer Keeps Crashing - Mac
Hi,
I'm trying to install a program using Adobe Air as its platform.
When it stopped working, I was advised to uninstall the application, and Adobe Air, which I did.
However now that I'm trying to download and install it again, the installer keeps crashing.
If someone could help me figure out why this is happening, I would appreciate it greatly.
Thanks.
I found a fix. The installer basically downloads the latest version but crashes when it tries to run it. Go into C:\Users\<your account>\AppData\Roaming\Spotify and run the SpWebInst.exe file. Should work after that. The only thing I don't like about this new version is some playlists have songs that are not playable in the US. The old version would find alternatives of those and still play them. This new version just dims them out, so I find myself manually having to copy the playlist, search for the dimmed songs and add them back to the playlist. PITA.
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Error Report
Process: Installer [264]
Path: /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
Identifier: com.apple.installer
Version: ??? (???)
Build Info: Installer-2780000~2
Code Type: PPC (Native)
Parent Process: launchd [120]
Date/Time: 2008-03-02 16:34:02.200 -0500
OS Version: Mac OS X 10.5.2 (9C31)
Report Version: 6
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x000000008fe0105c
Crashed Thread: 0
Dyld Error Message:
Symbol not found: _GRAxesXAxisWindowSize
Referenced from: /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
Expected in: /System/Library/PrivateFrameworks/GraphKit.framework/Versions/A/GraphKitI too am in the same position, ever since I did an install using the combo updater (I think) at the beginning of the month I have been unable to install anything that requires a restart.
However, if the install doesn't require a restart it works OK.
I have checked permissions and disk, I have rebooted in safe mode and I have created a new account and tried all to no avail.
I have just downloaded the kits and tried and these too fail with the installer quitting.
The following is the quit after trying the install after download;
Process: Installer [352]
Path: /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
Identifier: com.apple.installer
Version: 3.0.1 (278)
Build Info: Installer-2780000~2
Code Type: X86 (Native)
Parent Process: launchd [81]
Date/Time: 2008-03-20 21:42:53.735 +0000
OS Version: Mac OS X 10.5.2 (9C31)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000029
Crashed Thread: 0
Thread 0 Crashed:
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1 libxar.1.dylib 0x0007679f xar_open + 1424
2 com.apple.installframework 0x0012a751 -[IFXARArchive initWithPath:withError:] + 116
3 com.apple.installframework 0x0012a684 +[IFArchive archiveWithPath:withError:] + 219
4 com.apple.installframework 0x001362f7 -[IFDistXMLDocument initWithPath:forSoftwareUpdate:returningError:] + 337
5 com.apple.installframework 0x001361a0 -[IFDistXMLDocument initWithPath:returningError:] + 56
6 com.apple.installframework 0x00136074 +[IFDocument documentWithPath:] + 294
7 com.apple.installer 0x00016f95 0x1000 + 90005
8 com.apple.installer 0x00018b8c 0x1000 + 97164
9 com.apple.installer 0x00015808 0x1000 + 83976
10 com.apple.AppKit 0x9591a885 -[NSApplication _doOpenFile:ok:tryTemp:] + 558
11 com.apple.AppKit 0x958a5ecc -[NSApplication _doOpenFiles:] + 242
12 com.apple.AppKit 0x958a5dbd -[NSApplication(NSAppleEventHandling) _handleAEOpenDocuments:] + 88
13 com.apple.AppKit 0x955c816a -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 297
14 com.apple.Foundation 0x913f71df -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 655
15 com.apple.Foundation 0x913f6eef _NSAppleEventManagerGenericHandler + 223
16 com.apple.AE 0x91f13648 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 144
17 com.apple.AE 0x91f1357e dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
18 com.apple.AE 0x91f13425 aeProcessAppleEvent + 177
19 com.apple.HIToolbox 0x93f3ef61 AEProcessAppleEvent + 38
20 com.apple.AppKit 0x955c59ed _DPSNextEvent + 1189
21 com.apple.AppKit 0x955c508e -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
22 com.apple.AppKit 0x95801f19 -[NSApplication _realDoModalLoop:peek:] + 563
23 com.apple.AppKit 0x957fc657 -[NSApplication runModalForWindow:] + 286
24 com.apple.AppKit 0x957ed751 -[NSSavePanel(NSSavePanelRuntime) runModalForDirectory:file:types:] + 286
25 com.apple.installer 0x0001324a 0x1000 + 74314
26 com.apple.installer 0x00015399 0x1000 + 82841
27 com.apple.installer 0x00014c84 0x1000 + 81028
28 com.apple.AppKit 0x955c915f -[NSApplication _doOpenUntitled] + 418
29 com.apple.AppKit 0x955c887c -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 238
30 com.apple.AppKit 0x955c80a3 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 98
31 com.apple.Foundation 0x913f71df -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 655
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33 com.apple.AE 0x91f13648 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 144
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35 com.apple.AE 0x91f13425 aeProcessAppleEvent + 177
36 com.apple.HIToolbox 0x93f3ef61 AEProcessAppleEvent + 38
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41 com.apple.installer 0x00002e24 0x1000 + 7716
42 com.apple.installer 0x00002c3a 0x1000 + 7226 -
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I recently downloaded the Nokia PC Suite for my Nokia 6820.
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Here is the report
nterval Since Last Panic Report: 70799 sec
Panics Since Last Report: 1
Anonymous UUID: 58C80615-D033-8921-80BC-F71919EFA59B
Mon Aug 12 21:54:35 2013
panic(cpu 0 caller 0xffffff802ea44078): "zalloc: \"kalloc.2048\" (681110 elements) retry fail 3, kfree_nop_count: 0"@/SourceCache/xnu/xnu-2050.24.15/osfmk/kern/zalloc.c:1826
Backtrace (CPU 0), Frame : Return Address
0xffffff80361bb770 : 0xffffff802ea1d626
0xffffff80361bb7e0 : 0xffffff802ea44078
0xffffff80361bb8c0 : 0xffffff802ea2463d
0xffffff80361bb8f0 : 0xffffff802ee22dd2
0xffffff80361bb910 : 0xffffff7faf8ab369
0xffffff80361bb930 : 0xffffff7faf91bb6b
0xffffff80361bb960 : 0xffffff7faf9201fa
0xffffff80361bb9a0 : 0xffffff7faf920693
0xffffff80361bba00 : 0xffffff7faf92102f
0xffffff80361bba40 : 0xffffff7faf92f20a
0xffffff80361bbbe0 : 0xffffff7faf8f0447
0xffffff80361bbe30 : 0xffffff7faf94213d
0xffffff80361bbec0 : 0xffffff7faf8b1ef9
0xffffff80361bbef0 : 0xffffff802ee48588
0xffffff80361bbf30 : 0xffffff802ee4708a
0xffffff80361bbf80 : 0xffffff802ee471b9
0xffffff80361bbfb0 : 0xffffff802eab3137
Kernel Extensions in backtrace:
com.apple.driver.AirPort.Brcm4331(615.20.17)[16453F76-86D1-3CA2-9958-82319C77F1 D1]@0xffffff7faf8a4000->0xffffff7fafa9cfff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7faf068000
dependency: com.apple.iokit.IO80211Family(530.4)[E86BEE31-8EE0-34BE-A53F-2571D85CC628]@0xff ffff7faf835000
dependency: com.apple.iokit.IONetworkingFamily(3.0)[F02560D1-ADE6-3AD9-8D05-43CB2B7C8B87]@0 xffffff7faf22e000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x000000002e800000
Kernel text base: 0xffffff802ea00000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 72171919435506
vm objects:19638080
vm object hash entri:3080400
VM map entries:5696960
pv_list:16441344
vm pages:72607464
kalloc.32:1953792
kalloc.64:51986432
kalloc.128:4775936
kalloc.256:2834432
kalloc.512:4952064
kalloc.1024:1077248
kalloc.2048:1394913280
kalloc.4096:5033984
kalloc.8192:2613248
mem_obj_control:1232896
ipc ports:1861200
threads:1097600
vnodes:16507128
namecache:7017600
HFS node:21820528
HFS fork:6664192
decmpfs_cnode:2604056
buf.8192:3547136
ubc_info zone:3738456
vnode pager structur:2076720
vstruct zone:2816464
Kernel Stacks:2048000
PageTables:51265536
Kalloc.Large:10213294
Backtrace suspected of leaking: (outstanding bytes: 708608)
0xffffff802ea43d29
0xffffff802ea2463d
0xffffff802ee22dd2
0xffffff7faf8ab369
0xffffff7faf9200f0
0xffffff7faf920439
0xffffff7faf92102f
0xffffff7faf92f20a
0xffffff7faf8f0447
0xffffff7faf94213d
0xffffff7faf8b1ef9
0xffffff802ee48588
0xffffff802ee4708a
0xffffff802ee471b9
Kernel Extensions in backtrace:
com.apple.driver.AirPort.Brcm4331(615.20.17)[16453F76-86D1-3CA2-9958-82319C77F1 D1]@0xffffff7faf8a4000->0xffffff7fafa9cfff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7faf068000
dependency: com.apple.iokit.IO80211Family(530.4)[E86BEE31-8EE0-34BE-A53F-2571D85CC628]@0xff ffff7faf835000
dependency: com.apple.iokit.IONetworkingFamily(3.0)[F02560D1-ADE6-3AD9-8D05-43CB2B7C8B87]@0 xffffff7faf22e000
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last unloaded kext at 38532859414532: com.apple.driver.AppleUSBAudio 2.9.0f8 (addr 0xffffff7fb079e000, size 262144)
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com.apple.filesystems.cddafs 2.5.1
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleIntelHD3000Graphics 8.1.2
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.2
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleSDXC 1.4.2
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
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com.apple.driver.IOBluetoothHIDDriver 4.1.4f2
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com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.kext.triggers 1.0
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.AppleThunderboltNHI 1.7.8
com.apple.iokit.IOThunderboltFamily 2.4.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9A302, 320.07 GB
Serial ATA Device: OPTIARC DVD RW AD-5970H, 706.4 MB
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
All updates are installed and I would appreciate some help please.That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:
A stale or corrupt kernel cache
A damaged OS X installation
A fault in a peripheral device, if any
Corrupt non-volatile memory (NVRAM)
An internal hardware fault (including incompatible memory)
An obscure bug in OS X
You may already have ruled out some of these.
Rule out #1 by booting in safe mode and then rebooting as usual. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
You can rule out #2 and #3 by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation (after erasing the startup volume) may solve a problem that isn't solved by reinstalling in place, without erasing.
Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.
If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications for your model. Memory that is either slower or faster than specified may be incompatible.
The Apple Hardware Test or Apple Diagnostics, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test.
In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.
Connecting more than one display is another reported trigger for OS X bugs.
If your system is not fully up to date, running Software Update might get you a bug fix.
In rare cases, a malformed network packet from a defective router or other network device can cause panics. Such packets could also be sent deliberately by a skillful attacker. This possibility is something to consider if you run a public server that might be the target of such an attack.
If none of the above applies, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least two independent backups.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed. -
My mac book pro keeps crashing as soon as I update the OS from 10.7 to 10.7.3. It happened thrice and now I am not even able to reinstall the OS. It keeps downloading the additional components and keep increasing the time from 30 mins to 1hr 40mins.
MacBook Pro
MacBook Pro Apple Support
Lion OS X Communities
Apple Support Lion Installation and Recovery
Apple Support Lion
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