Installer Package install file failure ....

Hi there,
Reasondly when I make any AIR Installer Package with any of my Apps which are perfectly working I get always an 'Install File Failure (damaged)' when I want to install them. Anybody has an idea what to look out for as this is only happening just reasondly ???
thanks in advance regards aktell

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

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I got an issue updating PR1.2 for N9. I have developer packages installed. Two remaining packages were not updated otherwise the update was succesful.
devtools-memory
devtools-debug
Packages give me messages
Can't install
Unable to trace installation package dependencies
Files in /etc if they are any help:
$ ls -l /etc/apt/
total 40
drwxr-xr-x 2 root root 4096 Mar 4 19:17 apt.conf.d
drwxr-xr-x 2 root root 4096 Jun 30 2011 preferences.d
-rw------- 1 root root 0 Aug 31 2011 secring.gpg
drwxr-xr-x 2 root root 4096 Aug 31 2011 sources.list.d
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drwxr-xr-x 2 root root 4096 Jun 30 2011 trusted.gpg.d
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total 8
-rw-r--r-- 1 root root 222 Mar 4 19:13 aegis.ssu-keyring-001.list
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$ cat /etc/apt/sources.list.d/aegis.ssu-keyring-001.list
deb https://[email protected]/harmattan/001 ./
deb https://[email protected]/harmattan/apps ./
deb https://[email protected]/harmattan/tools ./
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Any hint for workaround or is there update batch coming?
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I would like to get at least some kind of statement should I reinstall all the devtools packages or is there something wrong with the dependencies. See following printout:
~ # apt-get install devtools-memory
Reading package lists...
Done
The following packages have unmet dependencies: devtools-memory:
Depends: valgrind but it is not going to be installed
E: Broken packages
~ # apt-get install valgrind
Reading package lists...
Done
The following information may help to resolve the situation:
The following packages have unmet dependencies: valgrind:
Depends: libc6-dbg but it is not going to be installed
E: Broken packages
~ # apt-get install libc6-dbg
Reading package lists...
Done
The following information may help to resolve the situation:
The following packages have unmet dependencies: libc6-dbg:
Depends: libc6 (= 2.10-0maemo18.1+0m6) but 2.10-0maemo20+0m7 is to be installed
E: Broken packages

I am trying to install itunes 10.5 but I get an error message that says click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi...I try to point iTunes to the .msi file but that is not working.

i am trying to install itunes 10.5 but I get an error message that says "click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi..." I try to point iTunes to the .msi file on my c drive but then it gives me a message says "the file location is not a valid installation packaage for the product iTuness. Try to find the installation package 'itunes.msi' in a folder from which you can install iTunes". Any help, insight, guidance would be greatly appreciated!!

"The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Installing .air file on osx Mavericks keeps asking for installation package

After upgrading to OSX Mavericks and Upgrading to Adobe CC I'm having trouble installing .air files.
I'm working on OSX Mavericks 10.9.1
I have built an Air application with the Air4.0 SDK in Flashbuilder 4.7 and packaged a release build as a signed Air Package.
When I try to install it by double clicking the .air file , the Air Application Manager Starts but asks for an Installation package instead of using the package I just doubleclicked.
Any ideas how to solve this?
kind regards
Patrick

Hi
I never had Air 3.8 installed on my machine (after a clean install of osx mavericks). Only 3.9 4.0beta and now 4.0 release.
Even now that I reinstalled 4.0.0.1390 I'm not able te uninstall. It still give an "already installed message)
The Package insttaltion problem occurs with any .air file, so for instance even the air SettingsManager.air from the adobe site.
It's probably some hickup with my machine, but I don't know where to look anymore.
I'm not sure what you mean by the app.air file.
I have sent a a simple .air file to your mail address.
Oddly enough when I double click any .air file (and the "select installation package" window appears) and then doubelclick the .air file again from the finder,
the air installation window does appear behind!! the "select installation package" window ( but I can't click it ).
So it seems that, when first opened, the Adobe AIR Application Installer doesn't receive the file path of the .air file that was clicked.
Best Regards
Patrick

Cant install ITunes or Quick Time it says a file is missing that the installer package needs

Each time I try to install ITunes of Quick Time on my Windows XP machine with 2 gig of RAM and running service pack 3 it fails and says that a file the installer package needs is missing. How can I resolve this issue?

Your operating system is fine. No need to worry about that.
it fails and says that a file the installer package needs is missing.
What's the precise text of that message, please? (There's a few different ones I can think of that you might be getting.)

Unable to install itunes 10.5 after update issue. "windows installer package error"

So when the update for itunes happened, it wiped my ipod, and then my ipod would not work with itunes. So I uninstalled itunes and tried to reinstall it and it gives me that error message. "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have tried all the fixes from deleting everything to running command prompts. I think i tried everything.
Method 1: Right click on the setup file and, from the drop down menu, select 'run as administrator'
Method 2: Open command prompt in elevated mode and, then unregistered and re-register Windows Installer.
1. In the Start search box and then type 'cmd', when the command application appears at the top of the start window, right click on it and, from the drop down menu, select 'run as administrator' and type each of these commands in the command prompt and press Enter
   • msiexec /unregister
   • msiexec /regserver
msiexec.exe belongs to the Windows Installer Component and is used to install new programs that use Windows Installer package files (MSI)
http://windows.microsoft.com/en-US/windows7/Command-Prompt-frequently-asked-ques tions
Method 3: Start the Windows Installer service
1. Click Start, type Services.msc and press {ENTER}
2. Double-click Windows Installer
3. Set the Startup type of Windows Installer to Manual
4. Click Start to start the service. Note down the error message if any.
5. Click OK.
If the above mentioned steps don’t resolve the issue, then
follow the steps and check whether you can resolve the issue:
Method 4: Empty your Temp directory and restart
1.       Choose Start > Computer
2.       In Computer, open the "C:" drive.
3.       Open the Users folder.
4.       Double-click the folder titled with your username.
5.       If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
6.       Choose Organize > Folder and Search Options.
7.       Click the View tab.
8.       Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
9.       Click OK.
10.    Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
11.    Double-click the Local folder to open it.
12.    Right-click on the Temp folder and choose Delete.
13.    In the confirmation dialog that appears click Yes.
14.    If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
15.    Restart your computer.
Method 5: Removing iTunes
Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
1.       Quit iTunes.
2.       From the Start menu, click Control Panel.
3.       In Control Panel, click Uninstall a program. The Programs and Features Control Panel opens.
Alternately, in Classic Panel of Control Panel, click Programs and Features.
4.       Select iTunes from the list of currently installed programs, then click Uninstall.
5.       When asked if you would like to remove iTunes, click Yes.
6.       After the uninstallation is complete, do not restart your computer if you are prompted to.
7.       If other program entries were listed for iTunes in Programs and Features remove those as well.
8.       In Programs and Features, also remove any iPod Updater applications that are listed in the same fashion as you removed iTunes.
Method 6: You may also try downloading the Windows Installer Cleanup utility and run that to remove the leftover ITunes installer files that may be causing issues with your current installation.
You may refer the following article to download the Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301
1. Click on Start > All Programs and then click Windows Install Cleanup; the Windows Installer Clean Up Utility window appears, listing software that is currently installed on your computer.
2. Select iTunes from the list and click Remove. If you have multiple iTunes files, remove all of them.
3. Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from
To this:
This solution correct my bug.
I had the same error in with the i-tunes installation and i did this and it worked.... This works for any i tunes that fails to install itself on 64 Bit
You have to go into your registry.
Start, run, type in “regedit”.
Next go to HKEY_LOCAL_MACHINE.
SYSTEM
CurrentControlSet
Services
MSIServer
To the right you’ll see WOW64. Double click on it, or right click on it and click on modify. Change the setting from 1 to 0.
Next, go to the start menu again and type in the search box: “services.msc”.
Look for and find the Windows Installer service.
Double click on it and tell it to stop. Next, tell it to start.
You should now be able to install your programs.
------ By the way I dont have the WOW64 option is not available.
I was able to install quick time just fine. All of the other apple software associated with itunes installed fine but itunes did not. Im not sure if there is a virus that could do this. I didnt delete anything but apple folders.
I have tried other things but i cant remember exactly there were.
When the install process for itunes is running it changes with the error message shows up during install.
Thanks.

I should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
Apple helps you find Original Sin with the Windows.

ITunes x64 does not install in Windows 7. Shows that there is problem with windows installer package

These images below show the error message I retrieve. I downloaded iTunes 10.5 x64 Edition for windows from Apple Official Website. When I try to install, it shows me these errors. I even tried removing the old version iTunes, and installing this version. But still the same error occurs. Even used windows cleanup utility to remove all itunes and quicktime related files. Still the same problem occurs. I also noticed a difference in this installation compared to the previous ones. In the previous version installation a segment of Apple Terms & Conditions Agreement will appear. But in this installer package, as you can see in the images provided it does not appear. How to solve this? I've been trying to install this for nearly a month.

Nowadays people don't back up to CD/DVD. They get an *external hard drive* and copy over their entire iTunes folder, and whatever else they are backing up.
The advantages are (1) this method does not depend on iTunes's horribly unreliable burning capability (2) you can look at the external and see that the stuff you backed up is really there. (If you want to see an unhappy person, it is when they try to restore from CD/DVD and discover that it did not burn correctly in the first place.) (3) it lets you back up your other valuable files besides your music.

I am trying to update ITunes from 10.4 to 10.5 I have tried from both the program, and from a download on Apple's website. Regardless, I get the following error messages: (1) Installation package for iTunes cannot be found. Try installing to find the inst

I am trying to update ITunes from 10.4 to 10.5 I have tried from both the program, and from a download on Apple's website. Regardless, I get the following error messages: (1) Installation package for iTunes cannot be found. Try installing to find the installation package 'iTunes.msi' in a folder from which you can install iTunes. I can't find this folder. I have tried to completely unistall iTunes through the Control Panel, but it wouldn't let me: I tried going directly to the files themselves, but cannot uninstall. Any help would be greatly appreciated. System OS: Win XP SP 3.

Set the permissions for Everyone in the folder in which CCPackager created, to "Read/Write" enabled. This is strange since there is only an administrator account on the Mac (and that account already has read/write), but it seems to resolve the issue.

I am trying to install iTunes on my PC, but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." Help!

I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!

Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario

HT5030 whem installing itunes i get this message "this installation package could not be opened. Verifiy that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package"

whem installing itunes on my mums new computer which is windows 7 i get this message everytime "this installation package could not be opened. Verifiy that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package"

Let's check your Windows system.
1. Have you done all the important windows updates and service Packs on your system. If not do it now. START button, type in Windows Update and ENTER. Select 'CHECK FOR UPDATES'
2. Let's check your Windows system files for possible file corruption
SCAN and repair possible Windows system file corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer if it did actually repair any files.
3. Check your system for possible Malware. But you have to do it in WIndows Safe Mode.
Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
http://www.malwarebytes.org/products/malwarebytes_free
Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
To start your computer in safe mode
Press and hold the F8 key as your computer starts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter. Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally.

I can't install Itunes because of Windows installer package error, please help!

I tried installing Itunes for a long time on my desktop, I'm running Vista. Everytime I try to install Itunes it runs for a bit, then gives me this message
" There is a problem with Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
I went through many posts on how to solve this problem, I uninstalled and deleted all the files from this thread : http://support.apple.com/kb/HT1923
and tried to reinstall Itunes, didn't work, same error message.
After i tried to install Itunes in Clean boot still didn't work.
I also downloaded MicrosoftFixit.Program which apperantly fixed this problem for some people, not for me.
Then I extracted Itunes and tried to install all the components seperately, everything installed correctly, however when I tried to install Apple Software update
I got the same error message, i think it is the Apple software update that is causing this problem but I have no idea how to solve this problem.
How do I solve this, any thoughts or suggestions???

Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
Now, uninstall Bonjour from Control Panel.

Can't install itunes due to a problem with windows installer package

hello there i can't install itunes due to a problem with the windows installer package i found a page on this site (here is the link) http://docs.info.apple.com/article.html?artnum=304405 i done every thing on it and i still haven't been able to fix the problem i have tryed the following unstalling itunes deleteing the registry keys deleteing all the temp files disableing all anit-virus software and anit-spyware. runing cc clearner downloading a new installer for itunes and windows installer and the script thing. and trying to reinstall. nothing seems to work i don't know what else to do this is the error message i get when i try to install i tunes. "there is a problem with this windows installer package.
A program required for thsi install to complete could not be run.
Contact your suupport personnel or package vendor."
Please Help i would be most greatfull for any advise given
Message was edited by: Joe_TLC

I pulled my brains out trying to figure this bug out and I may have a solution for you.
All of it installed fine in my desktop, but a friend's laptop got the error you mentioned on quicktime, itunes, flash, officeXP and about anything else I tried to load for him.
If you look in: C:\documents and settings\<username>\Local Settings\Temp there will be an iTunes install log...open it in Notepad and see if it isn't exiting with a 1619 error while running msiexec.exe
If this is the case, this fix should work for you.
Seems some configurations of XP (and possibly Vista) aren't allowing full administrator rights to the account you set up when you installed XP (even though User Editor says you do have those rights.)
I read 2 MS articles and turned off simple file sharing, then gave ownership of the entire C: drive to the administrator. Logged the admin account off, logged his "admin" account in, and then gave rights to his personal directory to his account (c:\docs and settings\<username>)
Once I did that, every install that had previously errored out performed flawlessly.
The MS articles in question:
http://support.microsoft.com/?kbid=316309 (1619 error)
and
http://support.microsoft.com/?kbid=308419 (how to set special permissions)
Hope this helps!
Doc

Looking for Installation package "AcroPro.msi"--my computer says it's already installed, but I can't find it or get it to run

I am looking for the installation package "AcroPro.msi". I had previously installed Acrobat Pro XI, but it seems to have disappeared, although the computer says it's installed. Where do I find this installation package?
I use Acrobat Pro to save documents as pdf files, mostly tax returns and documents for transmittal to clients

Hi Billstrom,
What was the Acrobat version installed on your machine.
You may visit this link to download Acrobat version you own: http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
If you have windows, click on Start > in the search box , type Adobe Acrobat and wait and see if you have Acrobat listed there or you may visit C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat and look for "Acrobat.exe " or "Acrobat". It should be there if you have Acrobat Already installed.
Regards,
Ajlan Huda.

Error message on window 7 for install iTune and iCloud!!!"There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."

Hi,
I just try to install the setup download from apple website for iTune and iCloud.
During the installation, there was error message prompt out "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
I am using Window 7 32 bit. I have try several time for install, but the result is getting same error message.
Anyone can help on this??????
Thanks.
Justin

I have also tried extracting the individual components to the temp file and attempting to install them individually despite being unable to remove the previous install of Apple Software Updater. The outcome, both Apple Software Updater and itunes encountered the same error message during the install process.

New itunes install error - Installation package could not be opened. Verify

I Just bought a brand new computer last night. I am trying to install Itunes and get the following error. "This installation package could not be opened. Verify that the package exists ad that you can access it, or contacnt the applicaiton vendor to verify that this is avalid windows installer package"
I am running windows 7 64 bit home premium. I have verified that i have downloaded the correct itunes version itunes64setup.exe
So far i have tried
-downloading and installing all microsoft updates
-disabled all anti virus and firewall software,
-rebooting and re-downloading
-tried installing quicktime first. (gives me the same error)
-stopping and restarting windows installer
-deleted all items from the temp folder
-tried running itunes64setup.exe as admin and also in compatibility mode
-verified i have downloaded itunes64setup.exe with IE 64 bit
I am at a loss. I can not find any real solution for this problem. I am now 5 hours into trying to find an answer. This is a brand new computer and I have installed no other programs on it than what came out of the box.
Any help would be greatly appriciated!!

Well if anyone else runs into this problem, this is how i got it fixed.
I did a complete system restore to the origional factory default on the computer. I would not have thought that this would have been needed as it was brand new out of the box with nothing downloaded/changed on it.
However it worked. The only thing I can thing of, is that on the origional factory install of the software there may have been a corrupt or missing file that when I did a new install corected itself.
If you have the origional windows disk that came with the computer I would use that to completely reinstall windows. If you are like me and they didnt provide you a disk, I made a complete backup of the system to disk and made a recovery disk just to be safe before restoring the system.
Hopefully this is helpfull to someone.

Installer Package install file failure ....

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