Installer requires serial number, what do I enter?

I'm trying to install the trial version of Livecycle ES4, but the installer that come with the .zip file is asking for the serial number. What do I enter to gain access to the trial version?

I am having the same issue. What's the point in having a trial version if they won't let you install it?

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Attempting to install Adobe Acrobat 7 installer isn't recognizing my product serial number as a valid serial number. I tried entering it with and without the dashes and neither methods work. What should I do now?

I bought a new computer and I'm attempting to install my older Adobe products that I still use, Adobe Acrobat 7 is the issue for now. I followed the instructions on the Adobe site for installing the older apps, but the installer isn't recognizing my product serial number as a valid serial number. I tried entering it with and without the dashes and neither methods work. What should I do now?

You cannot use your original files and serial number. See the following for the files you need and the associated serial number(s)....
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

I retrieved my serial number for Acrobat 8 Standard from Adobe because my system crashed. I went to the downloads and can only retrieve Acrobat 8 Pro. The installer will not take my serial number what can I do?

I retrieved my serial number for Acrobat 8 Standard from Adobe because my system crashed. I went to the downloads and can only retrieve Acrobat 8 Pro. The installer will not take my serial number what can I do?

Hi floyd99,
You can download Acrobat 8 Standard from : https://files.acrobat.com/a/preview/80aa8c58-2951-494e-808a-fb61a6b4aa29
Reagrds,
Rave

I own Adobe Creative Suite 5 Design Premium Upgrade and I bought the upgrade to Adobe Creative Suite 6 Production Premium but it wont work with my serial number what have I done wrong

Hi Mark,
I own Adobe Creative Suite 5 Design Premium Upgrade and I bought the upgrade to Adobe Creative Suite 6 Production Premium but it wont work with my serial number what have I done wrong
Mick

Moving this discussion to the Downloading, Installing, Setting Up forum.
Aussimick you will want to enter in the qualifying serial number from the full version of Adobe software you purchased. You can find the serial numbers located under your account by following the steps listed in Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

>enter my CC serial number
I don't know how that is possible, since Cloud accounts do not use a serial number... you download & install & activate Cloud programs with your Cloud log in to your paid account
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
-Install, update or UNinstall, and launch after installing

Old computer was wiped clean before CS6 could be deactivated. New computer and CS6 require serial number/activation code that I don't have recorded.

Old computer was wiped clean before CS6 could be deactivated. New computer/ CS6 require serial number/activation code that I don't have recorded.
How do I proceed?

Sign in to your Adobe account online and see if your serial number is available via the My products section. If you regstered your software then it should be available there.
Your only other hope beyond that would be to contact Adobe Support thru chat and see if they can help you. Also ask them to reset your activations so that the lost installation is essentially deactivated.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I purchased and downloaded Lightroom 5.5. After installing it, I was prompted for the serial number. When I entered it an error message appeared saying it was an upgrade serial number and I need to enter my original purchase number. This was my original p

I purchased and downloaded Lightroom 5.5. After installing it, I was prompted for the serial number. When I entered it an error message appeared saying it was an upgrade serial number and I need to enter my original purchase number. This was my original purchase, not an upgrade. Now what do I do?

It sounds like you bought an upgrade from Adobe. How much did you pay? The upgrade is about $80, and the non-upgrade is about $150. If you bought an upgrade version and had no previous version, you would see what you're seeing.
If that is the case and I were you, I'd call Adobe, and arrange for a refund and to order the correct version.
Hal

MB1A requires Serial number with some movement types

Hello:
I am using MB1A for goods movement. The client has a movement type (X82) which when I use it does not require serial number for goods movement. There are other movement types which when I use them in MB1A do require serial number. Now, I copied movement type X82 to a new movement type (X68) (IMG activity 'Copy, change Movement Types', option 'Copy all'). I did again the exercise in MB1A with new movement type X68 and what happened: SERIAL NUMBER IS REQUIRED!
Do you know about any additional configuration in order to achieve that there NO SERIAL NUMBER is required? I appreciate a lot your help as I am a little bit hurried with this issue!
Thanks in advance,
Dominik Ley
Santiago, Chile

D,
X82 ??
All movement types are 3 digit (non-alpha). Are you absolutely sure you have an X82 movement type ?
If you have that is quite an unusual bespoke development.
Nick W

I have original cs3 master collection but scratched. i need to install it on my macbook pro (mavericks). Adobe download links don't work. I have original serial number. what should i do? i paid a lot for the package.

I have original cs3 master collection but scratched. i need to install it on my macbook pro (mavericks). Adobe download links don't work. I have original serial number. what should i do? i paid a lot for the package.

Downloads available:
Suite: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Will not accept my serial number what now?

it will not accept my serial number what now?

Operating system?
PSE version?
What happens when you enter your serial number? Any error messages?
Ken

Remote installation - invalid serial number: could not retrieve serial numb

I am unable to use the remote setup admin assistant, and get a demand for a serial number, yet when I enter it, get the message-"invalid serial number: could not retrieve serial number". Unfortunately the tech support number for the Philippines does not work (get a recording saying that it is not yet working), and the Australian number calling long distance is constantly busy. I have wasted two days trying to set up the mini server for this enterprise and am amazed that there is no easy way to contact Apple for a solution.

Hi
Kind of obvious but which serial number are you using? Using the remote assistant requires the serial number of the MacMini itself. The first 8 letters. You'll find this serial number on the underside of the MacMini. Better still the box as it's easier to read. Although in the past it's not really been case sensitive I have found the last 2-3 years where keying in Caps where appropriate tends to be more successful. I have had a colleague report problems unless the whole of the Serial Number was used.
Apologies if you've already tried this.
Tony

My hard drive crashed and I lost everything on my Mac desk top, including my Adobe Lightroom. I had my hard drive replaced but how do I download to my new hard drive? I have my previous serial number but when I entered that, it said it was invalid.

My hard drive crashed and I lost everything on my Mac desk top, including my Adobe Lightroom. I had my hard drive replaced but how do I download to my new hard drive? I have my previous serial number but when I entered that, it said it was invalid.

Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
Contact Adobe Support by chat for serial number issues:
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Please help me fix this problem it's driving me crazy. I have tried installing and reinstalling photoshop EXTENDED several time and each time i lunch it ask me for the serial number in which i entered it once entered nothing happens

Please help me fix this problem it's driving me crazy. I have tried installing and reinstalling photoshop EXTENDED several time and each time i lunch it ask me for the serial number in which i entered it once entered nothing happens

Hi Glenn,
Kindly try out the steps mentioned in the link below and see if you are able to serialize your software.
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Try Solution 2: Clean up cached user login information.
Please share the results after performing the steps.
Thanks,
Atul Saini

I purchased final cut pro studio but i reinstalled my os and cant final the serial number what can I do

i purchased final cut pro studio but i reinstalled my os and cant final the serial number what can I do

http://support.apple.com/kb/HT3866?viewlocale=en_US&locale=en_US
http://support.apple.com/kb/ht1861
MtD

Hi I'm having trouble downloading Adobe Creative Suite 6 teacher student addition on my mac i have downloaded it and i received a redemption coad and a serial number but when i entered the serial number it says its invalid... Please help!

Hi I'm having trouble downloading Adobe Creative Suite 6 teacher student addition on my mac i have downloaded it and i received a redemption coad and a serial number but when i entered the serial number it says its invalid... Please help!

i know extremely frustrating that there is no one to contact!
i got my friend to help not sure if your having the same problem but i had to download stuffit expander from the app store to expand the zip files that you initially download you should be able to open them and enter serial number from there
don't know if that helps theres no where that tells you how to do that so its extremely frustrating..
hope that can be of some help.

Installer requires serial number, what do I enter?

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