Installing Existing Adobe Acrobat 9 Pro on new computer - The "Upgrade Check"
I recently purchased a new computer (Windows 8) to replace my old computer (Windows XP). I had purchased and installed Adobe Acrobat Pro 9 on the old computer in September 2009. At that time I had the serial number of the previous edition of Adobe Acrobat to load into the Upgrade Check screen when installing Acrobat 9. I just deactivated the Adobe Acrobat Pro 9 from the Windows XP machine and downloaded it to the Windows 8 machine and the install went well (still had the serial numbers for the Acrobat 9), until after the reboot when the "Upgrade Check" screen popped up. I don't have the slightest clue what the serial number for the previous version of Acrobat was, I don't even recall what version of Acrobat I had. How can I continue to install my Acrobat Pro 9? I have been using it successfully for three plus years!
Thanks.
If you no longer have the AA7 information, you will have to contact Adobe to determine the software key you had before to allow the installation. Hopefully you had registered your previous product or at least the installation.
Similar Messages
-
i am trying to install my adobe acrobat XI Pro, but after i go thru the installation process, i get a message saying my free trial has ended, the system will not recognize my new product.
Moved to Acrobat Installation & Update Issues
-
I just downloaded Adobe Acrobat XI Pro, I am in the install process now and I am getting an Error message, Error 1303, stating I need to log on as an administrator ... this is my computer so I don't understand the issue??
Hi MAX22,
Even though it's your computer but your user account might not have sufficient privileges to install the software.
Please try the following :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave -
Cannot install trial for Adobe Acrobat XI Pro on my computer - After I select download, I receive this message: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance. Have tried doing so from multiple browsers.
Please let me know how to download the trial version.
Thank you.Try downloading Acrobat Pro XI using below link. Then try to installing it once again.
Download Acrobat products | Standard, Pro | XI, X -
Installing the free 30 day trial of Adobe Acrobat XI Pro. Stuck at the 'Download Completed' window, showing it's complete, but another window doesn't come up and the program isn't showing up anywhere either...?
Hi Tammy Havlik,
Try Downloading the Installer Package from this Link ( Download Acrobat products | Standard, Pro | XI, X) and Let me know if this helps.
Regards,
Rahul -
I downloaded Adobe Acrobat X in 2010 and then a few years later I got a new computer and I would like to install the Adobe Acrobat X on my new computer but I cannot tell if I had more than one license and my Adobe account is not showing that I ever downloaded or ordered anything. Can you assist?
Download/install it from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html and activate it with your serial number.
-
I just paid for and downloaded the wrong version of Adobe Acrobat X Pro. I downloaded the Microsoft version and I have a Mac running OX Yosemite. How do I get a credit for what I ordered and then reorder the correct Mac version of Adobe Acrobat X Pro
If you ordered Acrobat via subscription, then you can use either Windows or Mac version. Just download/install the Mac version, then activate it with your Adobe ID.
If you purchased the perpetual license, then you need to Contact Customer Care bu chat or phone. -
Do I need to download Adobe Acrobat XI Pro again after using the software on a 30-day trial basis?
You mean, if you now buy it? No. You can enter a license or sign in if you have a subscription and the trial is unlocked.
-
I have a PC windows. I have Adobe Creative Suite 3. I am going to buy a new Mac computer and want to install my Adobe Creative Suite to this new computer. I realise that I need to upgrade to do this. Howmuch will it cost me. Also I want to know if I can jsut upgrade the photoshop/illustrator and premiere software as aI dopn't use the rest, would this be cehaper to do and possible to do? Please help.
YOu are long past any upgrade cycles and need to buy a new CS6 license at full price or sign up for Creative Cloud.
Mylenium -
How do move my existing Adobe Photoshop installation to a new computer, given that my old computer died, and I cannot deactivate.
Call Adobe Customer Service to deactivate.
-
Adobe Acrobat 9 Pro on new MAC?
I recently bought a new MAC but cannot get Adobe Acrobat 9 Pro working on it as I cannot seem to find a download option anywhere? I have a licence and have used it on my old MAC. I also have the istallation disk but no disk drive in the new MAC. How do I install the programme? Thanks so much. Smiles, Rikke :-)
You should be able to download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html -
Corrupt .pdf files since install of Adobe Acrobat IX Pro
Since installing the new Adobe Acrobat IX Pro (cloud version) on my Mac Air, l'm unable to open old .pdf files. What can be done to resolve this issue.
Thanks.Hi jwalrathx,
Do you have the latest version of Acrobat XI? Choose Help > Check for Updates. Install any available updates. Support for Office 2013 was added to PDF Maker in the 11.0.01 version that was released back in January.
Please let us know if you need further assistance.
Best,
Sara -
Download for Re-install of Adobe Acrobat 8 Pro?
I purchased Adobe Acrobat 8 Pro online at the Adobe website in 2009 and have been able to re-install as needed through downloads over the years. I have an active account and the serial number for the product but cannot find a download link at the Adobe website. Where can I find a download link for Adobe Acrobat 8 Pro? Thanks for your help.
Success! Thanks to Pat and Mike for their help.
The link provided by Pat works but it is tricky. Bascially, to download Acrobat 8 Pro you have to:
1. Go to the link Pat provided -- see http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html. That should take you to the site below.
2. Scroll down the page a little bit and you will come to a section entitled: "Very Important Instructions. The screen will look like the one below. Read the instructions carefully. You have to follow a link in the narrative to the Adobe Acrobat XI download site and you have to click on the "Download Now" bar. This will put a cookie on your computer that will make the link for the Acrobat 8 Pro work. After you click the Acrobat XI download bar do not open the file -- just go back to the page you were on and continue scrolling down.
3. When you scroll down the page a little bit you will come to a screen that has a number of download links (see screen shot below). The Acrobat 8 Pro is the last one. Click on it and you should be able to down load the file and install it on your computer.
Thanks again for the help. Much appreciated.
Mike M. -
How to re-install adobe acrobat XI pro onto another computer
how to re-install adobe acrobat XI pro onto another computer
just download and activate with your serial number. (if it's no longer needed on your old computer deactivate (help>deactivate) it.
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Why Adobe Acrobat XI Pro is not in the drop down menu?
I tried to activate Adobe Acrobat XI Pro (Windows) in a Windows 7 Virtual Machine in Parallels in my MacBook Pro, but it isn't available in the drop down menu that is shown to activate the product. My serial number is correct. What can I do?
I installed Adobe Acrobat XI Pro in Boot Camp within the same computer, but I couldn't used it any more as I had a major failure with Windows 7 in such partition. Therefore, I couldn' deactivated it before reinstalling it in the Parallels virtual machine. In any case, there shouldn't be a problem with the License as the new installation is the second one, and I can't used the first installation anyway.
Thanks.It makes perfect sense. Thanks.
It's not part of a Suite, but thanks for your comment.
PROBLEM SOLVED!
I downloaded & reinstalled my previous versions of Acrobat and the problem was solved. Thanks again.
Maybe you are looking for
-
Adobe Illustrator CC 2014 has stopped working when saving
Hi Guys, I need some help, i'm having this problem when saving. I've tried updating to the newest software but its still doing the same thing. This is the event log. Faulting application name: Illustrator.exe, version: 18.1.0.430, time stamp: 0x54247
-
After downloading an app, then later trying to open it again, the iPad screen turns green and nothing happens. How can I fix this?
-
IPhoto Doesn't Print Full Image
Odd problem here. I'm having trouble printing my images at 100%. For some reason that I haven't been able to troubleshoot, when I try to print an image from iPhoto, I lose a half inch or more of the photo around the edges. This happens whether I choo
-
Day you'll. Can someone help me with this. I want to link an image to a page. And I was wondering if I can do it with the CSS thats attached to the page I want to link from. i.e.
-
JSP not displaying images when using filter .....
Hi there, I have a very strange problem. My Jsp page works fine when I call it directly without using the filter which checks if a user is logged in. But when I try to hit some other URL, the filter intercepts the request and redirects to the login p