Installing Existing Adobe Acrobat 9 Pro on new computer - The "Upgrade Check"

I recently purchased a new computer (Windows 8) to replace my old computer (Windows XP).  I had purchased and installed Adobe Acrobat Pro 9 on the old computer in September 2009.  At that time I had the serial number of the previous edition of Adobe Acrobat to load into the Upgrade Check screen when installing Acrobat 9.  I just deactivated the Adobe Acrobat Pro 9 from the Windows XP machine and downloaded it to the Windows 8 machine and the install went well (still had the serial numbers for the Acrobat 9), until after the reboot when the "Upgrade Check" screen popped up.  I don't have the slightest clue what the serial number for the previous version of Acrobat was, I don't even recall what version of Acrobat I had.  How can I continue to install my Acrobat Pro 9?  I have been using it successfully for three plus years!
Thanks.

If you no longer have the AA7 information, you will have to contact Adobe to determine the software key you had before to allow the installation. Hopefully you had registered your previous product or at least the installation.

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