Installing new software - password area grayed out? HELP
I am attempting to install new software on my mac. I have Network Administrative Rights, and when I click on the lock in the lower corner under system preferences\Accounts I get a grayed out login area and it will not accept passwords...Does anyone have any suggestions?
Thanks
Welcome to Apple Support Communities
When you set up a Mac, it lets you choose which password you want to use, and it is not your Apple ID password.
First of all, try resetting the user account password with your Apple ID > http://support.apple.com/kb/HT1274
If it does not work, you need to reset the password through OS X Recovery > http://discussions.apple.com/docs/DOC-4101
Similar Messages
-
TS3554 Install new software password help?
How do I figure out what my password is to install new software. Does not accept my apple password which is the only one I have on this new MacBook Air?
Welcome to Apple Support Communities
When you set up a Mac, it lets you choose which password you want to use, and it is not your Apple ID password.
First of all, try resetting the user account password with your Apple ID > http://support.apple.com/kb/HT1274
If it does not work, you need to reset the password through OS X Recovery > http://discussions.apple.com/docs/DOC-4101 -
I recently transferred itunes library from windows XP PC to new Windows 7 PC. The transfer was successful, however when I plug my 3rd gen Ipod Nano into the new PC, the Ipod icon appears along with the music, playlists, etc. The songs are shown but are 'grayed out' and wont play or sync.The 'Devices & Printers' window in new PC shows icon for Ipod driver & is OK. The icon for the Ipod appears but depicts a delta shaped warning icon that states that the Ipod is'not operating properly'. Tried troubleshooting. The troubleshooting message states the the Ipod is 'disconnecting'. Can you help me with this problem?
Then, I dropped the entire itunes file from the old PC (XP) into an empty external drive.
That "itunes file from the old PC"? Is that the iTunes folder, from the old PC, that was in the user home folder's Music folder?
All of the library, playlists, etc. from the ipod as they always have been are shown, by they are 'grayed out' and will not open or play.
That's on the iPod, correct? Are all of your old playlists in iTunes, from the old PC, still there in iTunes on the new PC? Are the songs in iTunes still playable?
This document provides the steps to transfer a complete iTunes library between two computers. See the section called External drive.
iTunes: How to move your music to a new computer - Apple Support
There are many steps, but this is a summary. (1) On the old PC, consolidate all of your iTunes data into the iTunes folder. (2) Copy this iTunes folder to the external drive. (3) On the new PC (that has iTunes installed but NOT running), replace its existing iTunes folder with the one from the old PC (on the external drive). When you run iTunes, it uses the iTunes folder from the old PC, and it should look like iTunes on the old PC (with all the playlists, ratings, play count, etc.), and your iPod will see the iTunes library as the same iTunes library (because it is the same library).
If you did something different, and the old PC is still accessible, you may want to try it using the method from the linked document. -
When I attempt to sign in to my administrator (or other) account the computer hesitates, the password "dots) gray out, and the message, "There has been an error" appears. I have tried the usual methods of password recovery but nothing has worked so far. I would appreciate any help you can give me. Thank you very much for your attention to my problem.
JD1100 wrote:
I have MacKeeper installed
Oh dear.
Many users will see references to an application called MacKeeper on various web sites and via pop-ups on their browser. Not only is it expensive for what it purports to do (freeware applications that do the same or more are readily available), it can sometimes install itself without the user realising it, and it can be very tricky to get rid of.
Most positive reviews of it have been found to have been paid for by Zeobit (developers of MacKeeper) in the form of ‘free upgrades’ etc. For example (posted by fellow contributor Softwater), on their Facebook page and on their webpage they have this apparent endorsement from UNC Charlotte:
https://discussions.apple.com/servlet/JiveServlet/downloadImage/2-18670779-12515 7/450-259/Screen+Shot+2012-06-17+at+17.04.04.png
Softwater contacted the Director of IT at the College of Arts and Architecture UNC Charlotte, about whether they endorse MacKeeper and his response, quoted here, was:
No, please do not download and install MacKeeper. We have seen problems with this software in the past.
MacKeeper has been described by various sources as highly invasive malware* that can de-stablize your operating system, adding that it is unethically marketed, with a history of making false advertising claims, by a company called Zeobit and a rip-off.
For more details about Zeobit’s alledgedly fraudulent advertising and paid-for ‘reviews’, and their dubious marketing practises, read this:
http://stemmings.com/the-truth-about-mackeeper-scam/
Further opinion on it and how to uninstall MacKeeper malware can be read here:
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
MacKeeper have recently said that the uninstaller from here:
http://applehelpwriter.wordpress.com/2011/09/21/how-to-uninstall-mackeeper-malwa re/
now works.
This is also worth reading:
http://www.reedcorner.net/news.php/?p=245 -
Want to forward ports, but 'add' and 'default host' are grayed out! help!
Hey folks. Configuring my laptop to access a new airport express plugged in one floor below me. great signal connection works fine, but of course it isn't forwarding ports i want... so I go to set it up... now, the owner of the house set it up first, but he told me the password so I could futz with it... now when i pull up the base station config in airport admin, the relevant options are grayed out! The whole section in which default host option is located is grayed out, as are all the buttons e.g. 'add' on the forward ports tab! I've tried doing all the tricks I can think of; if anyone has any insight as to where to look to fix this, I'd appreciate it enorm.
GeorgeCopy these commands into TextEdit, replace the bracketed part with your username and the quoted parts with the ext HD's name, retaining the quotes.
sudo chflags 0 /Volumes/"name of ext HD"
sudo chmod a+rx /Volumes/"name of ext HD"
Launch the Terminal app in /Applications/Utilities, copy and paste the first one into the window that pops up, and hit the return key. When the Password: prompt pops up, carefully type in your admin password, since nothing shows on the screen, and hit the return key. Copy & paste the other two, one at a time, following each with hitting the return key. You won't get the password prompt, since the initial one's good for five minutes.
Quit the Terminal app and you should be able to read and write to the ext HD. -
Hi, I've lost my Mac password to allow my Mac to install new software like Maverick OS. Does anyone know how I can reset the password please, so I can allow updates? Thanks.
Help here > Reset the user password in OS X Lion, Mountain Lion and Mavericks: Apple Support Communities
-
Hi,
Few application updates are available in iOS App store. However, Those applications are grayed out with status of "Waiting/Installing", when we update those apps from WiFi Connection. It's happening only for more than 50 MB sized applications. Unable to install those application through WiFi, However, it's successfully installed through MacBook Pro iTunes application. Please suggest me, why this happening suddenly.
Thanks in Advance,
Suresh Balakrishnan.- If I make the deployment required, it will install right away regarless of maintenance windows. However, i don't want to use this option because if the user logs in to other machine (e.g. boardroom computer), it will auto install this software.
Re-check your deployment, specially the user experience:
If you've checked the box next to "Software installation", it will install after the deadline has passed and ignores maintenance windows. Change the deployment to required and uncheck that box and the software should be installed according to your
maintenance windows. -
i do not remember my password of filevault and i can not install some softwares on my mac please help me
Are you sure FileVault is active? You could not have started up without entering the password.
If you are sure, see below.
If you forget the password and FileVault is on -
The keyboard shortcuts on the pull down menus are grayed out. So I cant use my keyboard to (for instance) open up a new tab. This is the case for all keyboard s
Mine appear in gray, too; I think that's just the style.
Does this problem occur on all pages? (If it only appears on YouTube or other pages with Flash players, it may be related to keystrokes being captured by the plugin.)
A standard diagnostic for possible interference by add-ons is to try Firefox's Safe Mode.
First, I recommend backing up your Firefox settings in case something goes wrong. See [[Backing up your information]]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, restart Firefox in Firefox's Safe Mode ([[Safe Mode]]) using
Help > Restart with Add-ons Disabled
In the Safe Mode dialog, do not check any boxes, just click "Continue in Safe Mode."
If your keyboard shortcuts work correctly, this points to one of your add-ons or custom settings as the problem.
Any change? -
Prompting of Administrator Password When Installing New Software.
I recently installed some software onto my Mac but I was not prompted to enter my administrator username and password as is usually the case (or so I thought).
Does anybody have any ideas as to why an administrator password is not always required when installing new software? The reason I ask is that I thought that this was one of the protections offered by the Mac to prevent unknown installations of Malware etc.
Thanks.No password will ever be requested when you simply use drag and drop to install an application in the Applications folder. This is because you are a member of the admin group, and the admin group has authorized access to the Applications folder.
Nothing should install without your knowledge. If you are concerned about viruses and the like, then that's a different matter altogether from the question you asked. See this:
Do You Need Anti-Virus Protection for Your Mac?
According to Rich Mogull's article, Should Mac Users Run Antivirus Software?,
"The reality is that today the Mac platform is relatively safe. There are hundreds of thousands of viruses and other malicious software programs floating around for Windows, but less than 200 are known to target the Mac, and many of those are aimed at versions of the Mac OS prior to Mac OS X (and thus have no effect on a modern Mac).
It's not that Mac OS X is inherently more secure against viruses than current versions of Windows (although it was clearly more secure than Windows prior to XP SP2); the numerous vulnerabilities reported and patched in recent years are just as exploitable as their Windows equivalents. But most security experts agree that malicious software these days is driven by financial incentives, and it's far more profitable to target the most dominant platform."
Mr. Mogull is a computer security expert. I recommend reading the entire article as it is quite informative.
For additional information on viruses, trojans, and spyware visit The XLab FAQs and read the FAQs on viruses and spyware. -
So I just bought a used MacBook from Amazon with OSX 10.5.8. I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer. What do I do?
Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Reset Password. After resetting the password use Startup Disk from the same menu to choose your hard drive for startup and restart. -
I am trying to install new software on my Imac and my keychain asks for my password, I type it in, it says it is wrong, I do it again, wrong, it gives me a hint, same one I have been using, wrong again, so I cannot get the new soft ware to download, how do I get my passwork on the keychain to work or how do I change it?
What model iMac and what version of the Mac OS is installed? "About this Mac" from the Apple menu is a good place to start.
-
hie there Actually um trying to update new iOS 7 for my iphone 4 but when i press the button to install new software suddenly it appears why " iOs 7 failed verification because you are no longer connected to the internet " even my phone is already connected to net
I tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
Thanks very much for your feedback. -
Storeassetd is asking for username and password to install new software...
Turned on my MacB Air and the battery icon didn't display percentage....wanted to change that icon if I could find it but couldn't....then pop up window says:
storeassetd is trying to install new software enter username and password.
I've guessed every combo I can and am not coming up with the right combo........it keeps popping up....
Suggestions? Comments? Questions?
thanks....Hi. Updates from apple come from software update or the app store and usually display what the update is. If you have a newer operating system you can go to the app store my account and look for any updates. Or give you a triangle to click for more info. The percentage for battery is at the battery icon upper right Click on the icon and a drop down will let you choose show and percentage.
-
I am having problems installing new software for my ipod
I keep getting a message that the network has timed out.
I have tried two different computers and networks what else can I do?Try temporarily disabling your firewall and anti virus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/
Maybe you are looking for
-
Report in BEx Analyzer shows Red "X" in records field
Dear Experts. Report in BEx Analyzer us showing red "X" in the records field. Although there are figures in the field and is getting calculated in the overall result, but still the numbers donot appear. Kindly advise how to fix this.
-
You should allow the Mac Desktop version to use the system proxy settings. Curerntly, I have to switch my proxy settings everytime I leave/return to work. It would be better if Spotify just used the Mac OS system settings for the proxy. Most other
-
Calling SAP scripts from WEBDYNPRO
Hi We need to call SAP scripts from WebDynpro application. As per my understanding we need to do following steps Create a new RFC function module and create sap script output in PDF format.For this - use OPEN_FORM , by assigning TDGETOTF='X' in
-
TS3221 ipod touch not reading through my computer and downloaded new I tunes already help
ipod touch not reading through my computer and downloaded new I tunes still nothing help
-
My batter will not charge in my macbook but it will in any other one
I'm not sure what is wrong my macbook jsuddenly stopped charging my battery. I can but my battery in my brothers computer and it charges but mine does not charge any batteries i tried to charge my brothers and nothing both batteries are good anyone k