Integrated IGS

Hello,
in our WAS 6.20 environment (running on AIX) we used an external IGS (Internet Graphics Server) on a Windows machine. Now we've upgraded to NW2004s and we want to use the internal IGS. Everything's running fine but I'm wondering wheter (and HOW!) it is possible to stop and start the IGS processes without stopping/starting the whole Netweaver Application Server.
Regards
Jürgen

Hi Jurgen,
You can stop the IGS by just killing the IGS processes in the task manager. To start it back you can use command:
igswd.exe -DIR=<drive>\usr\sap\SID\DVEBMGS<NN>\igs -MODE=ALL -SYSNAME=<SID> -SYSNO=<Instance number>
If it dos not work, replace option ALL with PROFILE in the mode parameter and append next pf=<START PROFILE with path> like the below:
igswd -DIR=D:\usr\sap\<SID>\DVEBMGS00\igs\bin -MODE=PROFILE pf=d:\usr\sap\SID\sys\profile\<START_PROFILE_NAME> -SYSNAME=<SID> -sysno=NN
Hope this is what you had asked for.
Regards,
P. Kumaravel.
Ps: Award points for helpful answers.

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Restart portal integrated IGS?

Hello,
Does anyone know of some way of restarting the IGS that is built into the installation of EP6, not the standalone IGS?
We're running EP6 SP9 and using the IGS server that is built into the installation instead of the standalone version. But I can't seem to find any way to restart just that portion, the IGS server, without having to restart the whole Portal.
Thanks,
Tom

James,
Thanks for the info. Could you expand on stopping the gateway service please? I'm not seeing anything in that link that talks about this. I remember in the stand-alone version of IGS, stopping the gateway service was easily done through the Windows Services panel. But in the integrated version of IGS, this service is not running. The processes that are running related to IGS on my system are:
igsmux.exe (the igs multiplexer)
igspw.exe (the igs portwatcher)
igswd.exe (the igs watchdog)
The only services I have running related to SAP are:
SAP J2EE Engine Logviewer
SAPOsCol
SAP<instance_name>_00
SAP<instance_name>_01
Here is part of what my IGS config file looks like:
<?xml version = "1.0"?>
<IGSCONFIGURATION version="1.0">
 <TRACELEVEL>1</TRACELEVEL>
 <MUX ip="EPDF" port="40000">
 <LISTENERRFC programid="IGS.epdf" gwhost="bw21" gwservice="sapgw21" recontime="3600"/>
 <LISTENERHTTP port="40080"/>
 </MUX>
 <PORTWATCHER port="40001" loadfactor="3">
 </PORTWATCHER>
 <PORTWATCHER port="40002" loadfactor="3">
 </PORTWATCHER>
</IGSCONFIGURATION>
Also, I don't have a Start -> Programs -> SAP Frontend -> SAP IGS Configuration. Since this is integrated, the only way I have of looking at IGS info is by navigating in a browser to http://epdf:40080 and specifying the port that IGS is running on. Even then, the only things I have the ability to do are look at things. There don't appear to be any admin functions.
Thanks,
Tom

Error when calling up IGS(listenerrfc: unknown error)

Hello,
We have integrated IGS 640.2 running on os windows 2003 64 bit(BW 3.5) .When i call the IGS chart from the EP portal i am getting the following error messge
Error when calling up IGS(listenerrfc: unknown error)
When i run the report GRAPHICS_IGS_ADMIN i am getting a blank screen.
This is in the case of production server.
I am getting the graph when i run report GRAPHICS_IGS_ADMIN in my BW quality server ( with same version IGS 640.2 os windows 2003 32 bit).
I have followed the below stpes for re-constructionin BW prod:
Followed the Snote 458731
1. Checked the Rfc destination 'GFW_ITS_RFC_DEST' amd 'IGS_RFC_DEST'
2. I can see the monitoring page when i run http://IGSHOST:LISTENERHTTPPORT
3. Program id and gateway is properly maintained
4. It is not generating any dumps when i set the dump status to "dump_on"
but in BW quality - dump file is getting generated
I can't switch on trace because it requires resatrt of teh server which is not possible in production.
I can see service called SAP IGS in BW qualitybut it is missing BW production.
Apart from that evrything looks similar in both quality and production server.
Can anyone advice me on how to fix this issue.
Appreciate your response.
Thanks in advance.
Vadi

Check the following Note : 454042
In rz20 you can find the IGS as the Internet Graphics Server in the monitor set SAP CCMS Monitors for Optional Components.
When you double-click on this entry a hierarchy with performance values should be displayed. If no hierarchy is displayed, even though the IGS is running, call transaction se38 and execute the program graphics_igs_admin. Choose Environment ® Switch on CCMS to activate the IGS display in rz20.

IGS - UNIX Some Words are Illegible

Hello,
I have a great problem. I possess IGS version UNIX installed in development and quality and the IGS version Windows installed in production.
IGS in the version Unix the sources don't appear in a correct way. I make alteration in WebApplicationDesigner but in the moment of the execution of the URL the font is appears distorted.
For exemplo:
View the word " abastecimento " (the word i not
correctly visible, it seems i with the very small space)
IGS in the version Windows that doesn't happen. The font appear correctly.
I already verified several notes SAP and I have to an open OSS, that come back the following answer:
"the reason for this is that the integrated IGS uses a platform-
independent library for drawing the characters within the image.
This differs from the standalone IGS on Win32 that uses a
Windows-specific library where a different font technique is used.
In other words, if you use the same TrueType font files with the
integrated and the standalone IGS you always get different results.
If you are not satisfied with the results of the integrated IGS
you can switch to using the standalone IGS instead."
I don't believe that is true, because the execution of the sources is interpreted by "client" and not in the Unix.
Anybody have an idea?

Hi Alexandre,
OSS is correct:
the IGS receives all relevant information (data and customizing) for drawing an image. When creating the image the IGS also draws all texts directly into this bitmap, e.g. the charts title or the labels of a value axis. When the image is complete it is sent back as the result of the IGS call.
As you can see there is no client logic involved, everything happens on the server.
Regards, Kai

IGS in BI 7.0

Must I use the IGS inside UNIX in BI version 7.0 or can we have a standalone IGS in Windows?

Thank you. We were in doubt because now we are running BW 3.5 in UNIX platform, but IGS is Standalone software in a Windows System. As we are close to upgrade to BI 7.0, we were not sure about all web reports migration from Windows IGS to Unix IGS. As your reply, we will have to use the integrated IGS in UNIX, so all web reports will use the Unix IGS, as well. It is correct, isn't it?
Best Regards,
Ayala

How to check IGS version and procedure for upgrading IGS patch level

Hi all,
We are on BIW 3.5 .Iam not clear about how to check the version of IGS and its patch level .I went through various notes but still iam confused with tracing it , can someone plz help out?
Secondly want to upgrade IGS version i went through note 454042 but still confused with doing that , Can someone plz refer other notes or detailed procedure for upgrading IGS.
Our BIW Production and Test are on AIX and Development is on HP-Unix OS .
Points guaranteed for the same. Requested to revert at earliest as this is urgent .
Regards,
Saumya

Hi,
Check this link which may help u:
http://sap.ittoolbox.com/groups/technical-functional/sap-basis/igs-upgrade-1455477
The installation/upgrade procedures for the integrated IGS are as follows:
Integrated Version Installation
The integrated IGS is automatically installed with the SAP Web Application Server.
Integrated Version Upgrade
You find the upgrade files for the integrated IGS version on the SAP Service Marketplace:
http://service.sap.com/swdc ® Download ® Support Packages and Patches ® Entry by ApplicationGroup ® SAP Frontend Components ® SAP IGS ® SAP IGS .
There, you find the IGS executables and libraries (igsexe_.sar) as well as the IGS folder structure (igshelper_.sar) containing among others font files.
With the upgrade files of the executables and libraries, proceed exactly like you would with kernel patches (for example, extract the Archive to the same location). More information about kernel patches can be found in the related note 19466 in the section Copying and Installing a Patch.
The upgrade files for the IGS folder structure must be extracted to the instance directory (DIR_INSTANCE). More information can be found in note 1028690.
After a restart of the Web AS the new IGS is up and running.
Information about finding out your IGS patch level is provided in note 931900.
For an upgrade of an integrated IGS please also check note 896400.
For more info check this SAP Help doc:
http://help.sap.com/saphelp_nw04s/helpdata/en/4b/72d43ac66e1f08e10000000a114084/frameset.htm
Hope these helps u...
Regards,
KK.

SAP IGS trace reset

Dear Guru's,
I have a scenario in which our root file system of SAP instance (CI) is above the threshold limit of 90%. In order to reduce it
we performed housekeeping activities and found that IGS trace file (wd_<host>.trc) to be of large size.
Could any one please let me know is there a way to reset this trace file ?
I tried with SIGS where such option is not observed and also I found that current trace level to be 1.
Please help me out with the following questions.
How to reset the trace file using SAP without restart? and What would be the default trace level is it 0?
what is the (UNIX) command to restart Integrated IGS alone so that will it get automatically renamed wd_<host>.trc.old ?
Already I tried the following command but resulted in error.
$(DIR_EXECUTABLE)/igswd_mt -mode=ALL profile pf=$(DIR_PROFILE)/<SID>_<INSTANCE>_<HOST>
Startup using config file
Configuration file could not be read!
Note: we are on NW 7.0 platform with LINUX x86 environment
Appreciate your earliest response.
Best Regards,
Viswanathan Subramanian

Hi Viswanathan,
Actually you can restart the IGS without restarting the entire system:
If available use the stopigs script. Note that this script must be run by the same user that started the IGS. If this script is not available run "kill -INT <pid of igswd_mt>" to stop the IGS.
Use the startigs script to start the IGS. If this script is not available go to the executable directory and run: "igswd_mt -mode=profile pf=<path to the instance profile>"
You should also check SAP note 896400 to use the latest IGS patch level (always recommended). SAP note 844669 will tell you more about the IGS parameters: igs/tracelevel might be relevant for your problem.
At last, but certainly not least, SAP note 514841 can help you in many IGS problems!
Best regards,
Cristiano

Upgrade IGS SPS

Hi,
We are in a process to upgrade our BW systems IGS 7.0 SPS.
Currently we have IGS SP level 4.0, Release 7.00
The PreCalc server is using ABAP IGS which is integrated in SAP kernel.
So we need to find the version released with the kernel version we are using right now. It is integrated IGS.
I guess we may need to upgrade the kernel to match that IGS version
I need your help in understanding how to start with the process?
We plan to upgrade all our SAP BW systems.
Please let me know & Thanks in advance
Thanks,
Sameer

See also:
The IGS Download area in the SAP Service Marketplace
goto the "Service Marketplace" alias swdc
-: http://service.sap.com/swdc
-> Support Packages and Patches -> A#Z Index ->Select "I"
-> SAP IGS
Please also review note:
896400    Upgrade your WebAS 7.x based IGS

IGSEXE Vs IGS

Hi everyone,
As we know we update IGSEXE* while we are doing kernal upgrade.
a) Is this itslef means IGS integrated?
b) If not what is the relation between IGS and IGSEXE(Kernal)?
c) And how to find IGS version and is this IGS version and the IGSEXE version are same?
Thanks to let me know.

URL of the IGS Check http://<server host name>:4<server instance number>80
SAP Note 931900 - Finding the IGS patch level
SAP Note 995471 - IGS administration via ABAP
Note 454042 - IGS: Installing and Configuring the IGS
Note 896400 - Upgrade your integrated IGS 7.x installation
http://help.sap.com/saphelp_erp2005/helpdata/en/4b/72d43ac66e1f08e10000000a114084/content.htm
http://help.sap.com/saphelp_nw04s/helpdata/en/76/41d43ab8029b66e10000000a114084/content.htm

Impact of IGS Upgarde on other SAP components

Hi,
I am about to upgrade the patch level of IGS 6.40. Is there any impact of this on other SAP components installed in my landscape??
Will IGS cause any impact on other SAP components. This is a BW system and I have to patch the IGS to the latest patch level, as I get some RFC errors.
Is there any SAP note mentioning, this would not impact other components.
Sorry if my question is a little vague.
Is it enough if I stop the IGS alone to patch it or do I have to stop the complete instance to do this???
Moreover in the SAP note 718267 for installing and configuring IGS, the following line is mentioned:
"Change to the directory one level above your IGS installation."
What is meant by this??? Since it is an integrated IGS the installation directory should be the kernel directory (if I am not wrong).
So for IGS 6.40 do I have to uncar the file to the sys\run\exe folder????
I need a quiker response as I have to do it asap.
Appreciate your time.
Thanks & Regards,
P. Kumaravel.

Resolved myself. IGS upgarde also over.

Leave request in Web Dynpro Abap - team Calendar

Dear Guru's
We are upgrading SAP from V4.7 to ECC 6 and have activated ESS Web dynpro ABAP for the leave request.
We have activated the Business Function HCM_ESS_WDA_1
Time management module all the configuration is done.
ESS configuration on the node Employee Self-Service (Web Dynpro ABAP) > >> Team Calendar is done for the following
Create Rule Groups
Specify Absences to Be Displayed
Specify Color Display of Absences
I am Able to apply for leave and view the tabs Calendar, Time account and Leave request.
*However for the team calendar i'm getting the error *
The following error text was processed in system PRD : Exception condition "COMMUNICATION_ERROR" raised.
The error occurred on the application server PANTHEON_PRD_00 and in the work process 5 .
The termination type was: RABAX_STATE
Please advice if there is any thing else that i can do to fix this issue.
Thanks
Keshini

there is the IGS issue, please check the note 1527176 and ensure IGS is installed correctly for team calendar to display
You can check your patch level as follows:
- Start transaction SA38 (or SE38)
- Run the report GRAPHICS_IGS_ADMIN
- Choose the RFC destination, IGS_RFC_DEST should be the default
- Select Status
Could you please check again if you follow correctly step by step the
instructions from SAP note:
454042 - IGS: Installing and Configuring the IGS ?
See section 7. " Specify your destination as the program ID:"
Please leave the Gateway host and Gateway Service empty (See note 798937
and Section 8/9 of note 454042)
check the notes and communication to IGS server
931900     Finding the IGS patch level
896400     Upgrade your integrated IGS 7.x installation
844669     Profile parameter of IGS as of Version 7.x
798937     IGS not accessible after NW04 installation
514841     Troubleshooting when a problem occurs with the I
454042     IGS: Installing and Configuring the IGS
63930      Gateway registration of RFC server program

Customizing Property of Business Graphics UI Element

Hello Web DynPro Developers,
I'm trying to implement a dynamicly created Business Graphic. In order to set the properties for the "Series" (which will normaly be set through the Chart Designer) i try to deliver a XML Customizing File with the customizing properties.
The API Documentation says that this property requieres a URL which points to a valid XML file.
After setting the Customizing property to a URL with an XML Configuration, the J2EE Engine does not try to retrieve the XML document (traffic watch).
Is this a not implemented feature? How to set the configuration of Business Graphic dynamically?

Dear Kai,
Thanks a lot for your response.
1. According to your suggestion (note 531668), it has been found that XMLCHART is already installed on our Integrated IGS server.
2. According to note 1028690, it has been found that "IGS 6.40 with patch level 19 or higher" should be available, but in our case we have "IGS 6.40 with patch level 16". Now what I would like to inquire is that does upgradation have any side effects on server?
For your information I would like to clear you that I want to use Vrinda font (its a standard font), but at present font shown in the chart is Arial.
Do we need to install some other Interpreter (eg. GFWCHART)? or some thing else is required to show the desired standard font?
Regards,
Nittin

Leave request dynpro

Dear All,
Anyone know what does the following line means in the leave request page?
Display possible as of 04.04.2008 only.
Where to configure this?
Thanks
Regards,
Bryan

there is the IGS issue, please check the note 1527176 and ensure IGS is installed correctly for team calendar to display
You can check your patch level as follows:
- Start transaction SA38 (or SE38)
- Run the report GRAPHICS_IGS_ADMIN
- Choose the RFC destination, IGS_RFC_DEST should be the default
- Select Status
Could you please check again if you follow correctly step by step the
instructions from SAP note:
454042 - IGS: Installing and Configuring the IGS ?
See section 7. " Specify your destination as the program ID:"
Please leave the Gateway host and Gateway Service empty (See note 798937
and Section 8/9 of note 454042)
check the notes and communication to IGS server
931900     Finding the IGS patch level
896400     Upgrade your integrated IGS 7.x installation
844669     Profile parameter of IGS as of Version 7.x
798937     IGS not accessible after NW04 installation
514841     Troubleshooting when a problem occurs with the I
454042     IGS: Installing and Configuring the IGS
63930      Gateway registration of RFC server program

Unable to set fontFamily property in Business Graphics UI Element?

Dear All,
I was trying to set the fontFamily property of BusinessGraphics(BG) UI Element. After setting the fontFamily property for BG UI Element, this property is not getting reflected in the chart in Portal but it is reflected under Chart designer. Is there something which is overwriting the user defined setting for fontFamily? and I am not using any URL for IGS.
On the other other UI Element properties like ChartType and dimention are reflected in both Chart Designer and Portal.
Please respond at ur earliest.
Thanks in advance.
Regards,
Nittin
Edited by: Nittin Garg on Jun 18, 2008 11:33 AM

Dear Kai,
Thanks a lot for your response.
1. According to your suggestion (note 531668), it has been found that XMLCHART is already installed on our Integrated IGS server.
2. According to note 1028690, it has been found that "IGS 6.40 with patch level 19 or higher" should be available, but in our case we have "IGS 6.40 with patch level 16". Now what I would like to inquire is that does upgradation have any side effects on server?
For your information I would like to clear you that I want to use Vrinda font (its a standard font), but at present font shown in the chart is Arial.
Do we need to install some other Interpreter (eg. GFWCHART)? or some thing else is required to show the desired standard font?
Regards,
Nittin

Team Calender Error.

Dear All,
EHP6 and 7.31
SP21
I have configured Team Calender (Rule group and all required tables).
There is an error in Team Calender.
500 SAP Internal Server Error
ERROR: Exception condition "COMMUNICATION_ERROR" raised. (termination: RABAX_STATE)
Regards
Somu

Hello Somu,
You would be getting the dump in R/3 also, please attach the same here.
Could you update IGS to the latest version and config IGS as described
in the notes below:
896400    Upgrade your integrated IGS 7.x installation
844669    Profile parameter of IGS as of Version 7.x
454042    IGS: Installing and Configuring the IGS
You can check your patch level as follows:
- Start transaction SA38 (or SE38)
- Run the report GRAPHICS_IGS_ADMIN
- Choose the RFC destination, IGS_RFC_DEST should be the default
- Select Status
This page shows the versions of the IGS components. The number before
the last number shows the patch level. We recommend to update it to
the latest available if not done so yet, based on the practice it
solves number of issues (and according to SAP note 514841, step 1).
Best Regards,
Deepak Kumar Sharma
Active Globol Support..

Integrated IGS

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