Integration from CRM on Demand

Hi All,
Is it possible to send integration request from siebel crm on demand.If so, How do we do it.
I want to integrate CRM on demand with peoplesoft system.Is there any way for the same.
Any help is appreciated.
Thanks in advance.
Vamsi.

Hi,
This approach includes use of Web Services Exposed by Oracle.
(Navigate to Admin >>Web Services Administration >>Download Documentation button on your CRM Admin Account for a PDF Document on Web Services.
Firstly, write code to query CRM for Opportunity and Lead created in last 1 hour
Once the Code is written make sure you schedule it for execution say interval would be every 1 hour.
Dump all the Queried data to People soft System accordingly.
- Messer
Edited by: Deepak H Andeli on Nov 27, 2009 12:28 PM

Similar Messages

How to execute an internal WebService from CRM On Demand?

Hello,
I would like to know how to execute an internal WebService, for example Contact's WebService, from CRM On Demand?
I have seen in the online documentation:
"An integration event is a mechanism for triggering external processes that are based on changes (create, update, delete, associate, dissociate) to the records in Oracle CRM On Demand.
You can specify which fields on a record that you want to track. If your company wants to use workflow rules to create integration events, contact Customer Care to request support for Integration Event Administration and to specify the total size of the integration event queues that you require".
I have this option activated. In fact, I have tried to create a workflow rule to assign an integration event to call the WebService process, but I couldn't do it...
Thank you and regards.

Hi, sorry for the late answer. I now understand what you are trying to do, it is an automatic approach so you will need to use integration events.
So if custom object 2 field is changed you have to generate an integration event with a workflow that triggers when modified record is saved. The event should be transfered to the queue you defined.
What you need is an external componenet e.g. java component that is running in an application server and polls every (let's say 30 seconds for events in the queue. If there is an event in the queue you will need the custom object 3 Id and the value for the field you would like to update and afterwards you can update the related customonject3 record with a ws call.
If you use java you can start the timer with a servlet lifecycle event (when application is up start the timer for polling)
Best Regards
SL

Need idea : Integration of CRM On Demand web services with Oracle SOA 10g

Hi Al,
Can anyone have any idea on integration of CRM on Demand Web service with Oracle SOA 10g specially BPEL 10g.
If you have any idea please share with us. Or if you know any good link on the same... please let me know.....
Thanks in advance
Debarshi

AFAIK there is no such mapping available, however you may want to take a look at this Support Community thread that discusses the migration and even gives some samples.
Jani Rautiainen
Fusion Applications Developer Relations
https://blogs.oracle.com/fadevrel/

Failed to load data from CRM On Demand. ServerThe server is temporarily una

Hi,
I would just like to ask if any of you are encountering this error when sending SOAP requests to CRMOD. Is this just because CRM On-Demand is down?
Failed to load data from CRM On
Demand. ServerThe server is temporarily unavailable. Please try again later.
thanks,
John

Hi Royston,
The instance that we are accessing is: https://secure-ausomxdsa.crmondemand.com.
I assume that it's a test environment. So I navigated to (https://ebusiness.siebel.com/odcustomercare/support/alerts/staging/index.asp) "Staging & Test Environments" -> "Planned Maintenance - Staging" (since there is no Testing link) and saw a calendar of downtimes which didn't quite match-up to the date when we encountered the error. We encountered the error on November 25, which was marked on the calendar as a planned 8-hour downtime. During that day we didn't encounter continuous downtime but just erratic spurs of the the error. Am I looking in the right place? Thanks

Need help integrating the crm on demand in android

HI i am trying to consume the Oracle CRM on demand web services in android
I am doing this with ksoap android but confused with the urls to to declared
right now i am using
private final String NAMESPACE = "document/urn:crmondemand/ws/ecbs/account/10/2004" ;
private final String URL = "https://secure-slsomxvka.crmondemand.com/Services/Account/Query" ;;
private final String SOAP_ACTION = "document/urn:crmondemand/ws/ecbs/account/10/2004:AccountQueryPage";
private final String METHOD_NAME = "AccountQueryPage";
and for login
public static final String ONDEMAND_WS_URL = "https://secure-slsomxvka.crmondemand.com/Services/Integration?command=login";
i can log in and get get session but not sure about how to call the account info data or contact data
SoapObject request = new SoapObject(NAMESPACE, METHOD_NAME);
request.addProperty("Userid", "XXX");
request.addProperty("Password","XXXX");
request.addProperty("ViewMode", "organization");
request.addProperty("BookName", "");
request.addProperty("jsessionid", JSESSIONID);
SoapSerializationEnvelope envelope = new SoapSerializationEnvelope(
SoapEnvelope.VER11);
   envelope.setOutputSoapObject(request);
HttpTransportSE androidHttpTransport = new HttpTransportSE(URL);
try {
          androidHttpTransport.call(SOAP_ACTION, envelope);
          SoapPrimitive response = (SoapPrimitive) envelope.getResponse();
} catch (Exception e) {
Log.e(TAG, "Error"+e)

Hi Prabhu,
Thanks for your reply.
But, I am using the Logo as a Standard text and then using that Logo in the window and I was not able to see the Logo on the Print preview page.
So kindly give inputs on this.
Regards,
Vishnu.

Forecast Pro integration for CRM On Demand

Any information on CRM integration for "Forecast Pro" software? Displaying Forecast Pro reports in the CRM UI ? This is outside using the imbedded forecasting functionality in CRM on Demand.

Hi,
This approach includes use of Web Services Exposed by Oracle.
(Navigate to Admin >>Web Services Administration >>Download Documentation button on your CRM Admin Account for a PDF Document on Web Services.
Firstly, write code to query CRM for Opportunity and Lead created in last 1 hour
Once the Code is written make sure you schedule it for execution say interval would be every 1 hour.
Dump all the Queried data to People soft System accordingly.
- Messer
Edited by: Deepak H Andeli on Nov 27, 2009 12:28 PM

C# Integration Request from CRM on demand

I am trying to query the CRM just to see what kind contacts it holds. But no matter what I do I keep on getting HTTP server error 500. Now I have read here that it usually means that I am using the wrong URL. However I am using the same URL I use to obtain the session. I am successful at obtaining jsessionid.
Here is how my code looks like:
_strSOAPURL += ";jsessionid=" + strJsessionId;
String xmlString = "<?xml version=\"1.0\" encoding=\"utf-8\"?><soap:Envelope xmlns:soap=\"http://schemas.xmlsoap.org/soap/envelope/\"xmlns:xsi=\"http://www.w3.org/2001/XMLSchema-instance\" xmlns:wsse=\"http://schemas.xmlsoap.org/ws/2002/xx/secext\" xmlns:xsd=\"http://www.w3.org/2001/XMLSchema\"><soap:Body><ContactWS_ContactQueryPage_Input xmlns=\"urn:crmondemand/ws/contact/\"><PageSize>10</PageSize><ListOfContact xmlns=\"urn:/crmondemand/xml/contact\"><Contact><ContactFirstName /></Contact></ListOfContact></ContactWS_ContactQueryPage_Input></soap:Body></soap:Envelope>";
ASCIIEncoding encoding = new ASCIIEncoding();
byte[] bytesToWrite = encoding.GetBytes( xmlString );
HttpWebRequest req = (HttpWebRequest)WebRequest.Create( _strSOAPURL );
req.Method = "post";
req.ContentLength = bytesToWrite.Length;
req.Headers.Add( "SOAPAction", "\"\"" );
req.ContentType = "text/xml; charset=utf-8";
Stream newStream = req.GetRequestStream();
newStream.Write( bytesToWrite, 0, bytesToWrite.Length );
newStream.Close();
HttpWebResponse resp = (HttpWebResponse)req.GetResponse();
I am wondering is there anything on the CRM side of things I need to make sure is happening in order for me to use the service to run an integration query or am I missing any steps in my C# code?

I'm no expert, but you might find this suggestion helpful.
You appear to be sending a SOAPAction header with only a pair of quotation marks. From your code, it looks like you are attempting a Contact QueryPage using the generic WSDL. In that case, you should probably set the SOAPAction header to "document/urn:crmondemand/ws/contact/:ContactQueryPage".
In your code, you might change this line
req.Headers.Add( "SOAPAction", "\"\"" );
to this
req.Headers.Add( "SOAPAction", "\"document/urn:crmondemand/ws/contact/:ContactQueryPage\"" );
When you're having trouble with web services, it can be helpful to catch the response as well as the error message. The response body following an error sometimes includes helpful information.
For example:
try
HttpWebResponse resp = (HttpWebResponse)req.GetResponse();
catch (System.Net.WebException webex)
System.Net.WebResponse exresp = webex.Response;
System.IO.Stream stream = exresp.GetResponseStream();
System.IO.TextReader tr = new System.IO.StreamReader(stream);
System.Diagnostics.Debug.WriteLine("Error\r\n" + webex.ToString() + "\r\n" + tr.ReadToEnd());
With your original code, you should get an Error Message: The HTTP request did not contain a valid SOAPAction header. The value of the header was ""
I hope this helps.

Migration from CRM On Demand to On Premise

Hi,
Anyone can throw some light on the migration of transactional data from CoD to On premise (7.0 and above)?
Regards,
Aneesh

Hi Gauri,
As far as I know there are custom programs which need to be developed to migrate data from on demand to on premise solution.
This is what we had done when we migrated to on premise.
Regards
Yogesh

Consumer Contact's Web Service CRM On Demand: Problem to do an operation!

Hi,
I'm trying to consume a Web service offered by CRM On Demand, namely it is the Contact object.
The steps I followed were:
1) Download the file .wsdl associated with contact from CRM On Demand
2) Generate Proxy web service from JDeveloper 10g (version: 10.1.3)
3) Configure the client to consume the resource and to do, for example, the contact’s insertion.
I can make a login and a logout on the Web Service correctly, but when I try to do an insertion I can’t do it.
The log generated by JDeveloper when running the client is as follows:
WARNING: Unable to connect to URL: https://secure-ausomxgfa.crmondemand.com/Services/Integration due to java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Message send failed: www-proxy.au.oracle.com
error: java.rmi.RemoteException: ; nested exception is:
HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Message send failed: www-proxy.au.oracle.com
java.rmi.RemoteException: ; nested exception is:
HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Message send failed: www-proxy.au.oracle.com
at crmondemand.runtime.Contact_Stub.contactInsert(Contact_Stub.java:283)
at crmondemand.ContactClient.contactInsert(ContactClient.java:96)
at crmondemand.ContactClient.main(ContactClient.java:71)
Caused by: HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Message send failed: www-proxy.au.oracle.com
at oracle.j2ee.ws.common.util.exception.JAXRPCExceptionBase.<init>(JAXRPCExceptionBase.java:93)
at oracle.j2ee.ws.common.util.exception.JAXRPCExceptionBase.<init>(JAXRPCExceptionBase.java:89)
at oracle.j2ee.ws.client.ClientTransportException.<init>(ClientTransportException.java:33)
at oracle.j2ee.ws.client.http.HttpClientTransport.invokeImpl(HttpClientTransport.java:144)
at oracle.j2ee.ws.client.http.HttpClientTransport.invoke(HttpClientTransport.java:121)
at oracle.j2ee.ws.client.StreamingSender._sendImpl(StreamingSender.java:169)
at oracle.j2ee.ws.client.StreamingSender._send(StreamingSender.java:111)
at crmondemand.runtime.Contact_Stub.contactInsert(Contact_Stub.java:265)
... 2 more
The HTTP Proxy Server settings (Tools-> Preferences-> Web Browser and Proxy) in JDevloper is:
- Host name: www-proxy.au.oracle.com
- Port: 80
- Exceptions: xpvmware | *. oracle.com | *. peoplesoft.com | *. jdedwards.com | *. mlab.jdedwards.com | *. oracle.com | *. peoplesoft.com | *. jdedwards.com | * . mlab.jdedwards.com
- No authentication.
I'm not sure if it's a problem with HTTP proxy server settings or URL/ENDPOINT problem, because maybe I am trying to access an incorrect URL.
If I try to access from the browser to this URL I can't access the wsdl, so I do not know if this address is correct, but is specified in the file. Wsdl:
<soap:address location="https://secure-ausomxgfa.crmondemand.com/Services/Integration" />
For this reason, I supposed that it is correct...
I have tried to access via URL with the follows:
- https://secure-ausomxgfa.crmondemand.com/Services/Integration
- https://secure-ausomxgfa.crmondemand.com/Services/Integration/Contact
- https://secure-ausomxgfa.crmondemand.com/Services/Integration/Contact?wsdl
In all I have the next response from the Internet browser:
<?xml version="1.0" encoding="UTF-8" ?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Body>
<soap:Fault>
<faultcode>soap:Client</faultcode>
<faultstring>Client</faultstring>
<detail>
<ErrorCode>SBL-ODU-01001</ErrorCode>
<ErrorMessage>An invalid command was specified: doGet with no data</ErrorMessage>
</detail>
</soap:Fault>
</soap:Body>
</soap:Envelope>
Since the client generated, I have tried with the follows:
1) System.setProperty("javax.xml.ws.BindingProvider.ENDPOINT_ADDRESS_PROPERTY", endpoint);
2) myPort.setEndpoint(endpoint);
where endpoint = "https://secure-ausomxdsa.crmondemand.com/Services/Integration" + ";jsessionid=" + idSesion;
or "https://secure-ausomxdsa.crmondemand.com/Services/Integration" (with both options I can do the operation...)
and idSesion = logon("https://secure-ausomxdsa.crmondemand.com/Services/Integration",USERNAME,PASSWORD);
Do you know what is the correct URL (endpoint)?
Is that a correct HTTP proxy server configuration to invoke a Web service CRM On Demand? But so, what is the correct setting? And if it is a good configuration, what am I doing wrong?
The source code from my client is:
String idSesionFull=null, idSesion=null, endpoint=null;
try {
crmod.DefaultClient myPort = new crmod.DefaultClient();
System.out.println("Invoking: " + myPort.getEndpoint());
ListOfContact list = new ListOfContact();
ListOfContact outlist = new ListOfContact();
Contact[] contacts=new Contact[2];
Contact contact=new Contact();
//ContactWS_ContactInsert_Input in=new ContactWS_ContactInsert_Input();
//ContactWS_ContactInsert_Output out=new ContactWS_ContactInsert_Output();
// Login WS (HTTPS)
//URL = "https://secure-ausomxdsa.crmondemand.com/Services/Integration"
idSesionFull=conexionWS_CRM.logon(URL,USERNAME,PASSWORD);
idSesion = conexionWS_CRM.getSessionId(idSesionFull);
//Another option I have tested: endpoint = "https://secure-ausomxdsa.crmondemand.com/Services/Integration" + ";jsessionid=" + idSesion;
endpoint = "https://secure-ausomxdsa.crmondemand.com/Services/Integration";
myPort.setUsername(USERNAME);
myPort.setPassword(PASSWORD);
myPort.setEndpoint(endpoint);
System.setProperty("javax.xml.rpc.service.endpoint.address", endpoint);
System.setProperty("javax.xml.rpc.security.auth.username", USER);
System.setProperty("javax.xml.rpc.security.auth.password", PASSWORD);
System.setProperty("javax.xml.ws.BindingProvider.ENDPOINT_ADDRESS_PROPERTY", endpoint);
// Add contacts
for (int i = 0; i < contacts.length; i++) {
contact.setContactId("WSCRM"+i);
contact.setContactFirstName("JDeveloper"+i);
contact.setContactLastName("prove"+i);
contact.setCellularPhone("77777777"+i);
contact.setExternalSystemId("1234"+i);
contacts=contact;
list.setContact(contacts);
//in.setListOfContact(list);
//in.setEcho("OFF");
outlist=myPort.contactInsert(list,"OFF"); //<--- Is it correct????
Contact[] results = new Contact[2];
Contact result = new Contact();
for (int i = 0; i < contacts.length; i++) {
results=outlist.getContact();
System.out.println("ID:"+results[i].getContactId()+" Name:"+results[i].getContactFirstName());
// Logout WS (HTTPS)
logoff(URL, idSesion);
} catch (Exception ex) {
System.out.println("error: "+ex);
ex.printStackTrace();
logoff(URL, idSesion);
Any idea to solve this problem?
Thank you very much in advance for any help.
Edited by: user12158402 on 03-nov-2009 12:39
Edited by: user12158402 on 03-nov-2009 12:45
Edited by: user12158402 on 03-nov-2009 12:47

Hi Royston,
thank you for your help, but unfortunately I have the same error message.
Here is the XML I use, I added the authentication that you provided me.
<?xml version="1.0" encoding="utf-8"?>
<soapenv:Header>
     <wsse:Security>
          <wsse:UsernameToken>
               <wsse:Username>EUROMASTERFR/AELMASKOUNE</wsse:Username>
               <wsse:Password>aqwAZE19</wsse:Password>
          </wsse:UsernameToken>
     </wsse:Security>
</soapenv:Header>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:tns="urn:crmondemand/ws/account/10/2004" xmlns:xsdLocal1="urn:/crmondemand/xml/account">
<soap:Body>
<tns:AccountWS_AccountQueryPage_Input>
<tns:PageSize>10</tns:PageSize>
<xsdLocal1:ListOfAccount>
<xsdLocal1:Account>
<xsdLocal1:CurrencyCode/>
<xsdLocal1:AccountName>IBM</xsdLocal1:AccountName>
</xsdLocal1:Account>
</xsdLocal1:ListOfAccount>
<tns:StartRowNum>0</tns:StartRowNum>
</tns:AccountWS_AccountQueryPage_Input>
</soap:Body>
</soap:Envelope>
but for (xmlns: WSSE = "http://schemas.xmlsoap.org/ws/2002/xx/secext" do not forget to enclose the tag with a '>') I do not know to include it.
Best Regards.
Anas

New Release: Oracle Policy Automation Connector for CRM On Demand 10.3.0

h1. Oracle Policy Automation Connector for CRM On Demand 10.3.0
Oracle Policy Automation Connector for CRM On Demand 10.3.0 is now available via Oracle E-Delivery (http://edelivery.oracle.com/)
This release includes:
Oracle Policy Modeling Imports CRM On Demand Data Model
Oracle Policy Modeling 10.3 supports importing the data model of a CRM On Demand web service, including the selection of objects to map for loading data, and both saving and inserting data.
Oracle Policy Automation 10.3 Runtime
This version of the Oracle Policy Automation Connector for CRM On Demand works with Oracle Policy Automation 10.3 runtime. Rulebases must be built from Oracle Policy Modeling 10.3.
Oracle Web Determinations Integration
The connector allows users to pre-seed Oracle Web Determinations with data from CRM On Demand objects and update the same or new CRM On Demand objects with data collected during the interview session.
Please read the release notes and installation guide contained in the media pack for more details.
The build number for this release is 10.3.0.2048.0
-----

Hi All,
Just a Clarification about the Oracle Lite Webcast, only customers with a valid CSI.
Will be able to Connect to the Webcast.
Regards.
Marc

How to comsume another application´s web service directly from crm on deman

Hi,
I am incharge of a integration project between EBS 11.5.10.2 and CRM On Demand via web services
1. Assumptions:
Not to use additional architecture (Ex. Fusion Middleware)
2. One of the requirements is: From CRM On Demand to invoke a EBS web service to see and update item´s stock.
3. Advances
We already developed EBS web services to see and update Item´s Stocks
We need to consume the EBS Web service developed directly from CRM on Demand, but we haven´t found a way.
In CRM On Demand Panel Administration there is a section for web service integration but just for exposing CRM On Demand objects and functionalities, but not for consuming another application´s web service.
Mean while we are developing a web service client (web application) to consume EBS web service just for demonstrating its functionality to see and update EBS item stock.
I will appreciate your help!!!
Roger
Edited by: Roycito on 25-jun-2010 9:09

Roger, I would recommend posting this question on the CRM On Demand Integration Development forum. Thanks for your help.

How Can I export a specific Business Attribute set from CRM and send it to SAP Cloud System

Hi,
I have a scenario, where I have Business Attributes Set in CRM.
But I want to send specific (not all ) Business Attribute from CRM to Cloud System (C4C).
Is is possible via some customization.
Thanks and Regards,
Amit Khatwani

Hi Padma,
Do we have a standard BADI delievered for this integration from CRM to C4C.
Or the customer has to implement the custom BADI and enhance the existing
message type (process)?
Best Regards,
Amit Khatwani

Can we do integration from Responsys System with CRM On Demand?

Hello Team,
I have a marketing System (Responsys) and need to do integration with CRMOD. Has anyone done this integration before or is it possible to do integration with CRMOD?
Appreicate your help!!!!
Som

It is possible to create integration from any system via Web Services, theoreticaly. But you should to create it yourself and it takes a lot of time.

Integrating CRM On Demand with EBS (12.1.3) using BPEL

Hi,
I am working on POC for the integration between EBS and CRM On Demand. We are EBS R12.1.3 and have SOA Suite 10g.
We are planning to use BPEL to do this communication between EBS and CRM OD. Is this something that is possible using BPEL. In additional to BPEL, do we need Java coding or any other language coding?
I donwloaded the Account WSDL from the CRM OD website. Created a new BPEL Process using that WSDL. I read that we need to pass the login credentials using a soap header. Can you please let me know how we can do this in a BPEL Process.
Any pointers would help me alot.
Thanks in advance.
Thanks,
Sreenivas.

Hi,
I found a document about using this feature with EBS 11i. I could not find any document that says it is not supported.
http://simplelogic.in/casestudy/Oracle_EBS_11i_Resumable_Space_Allocation_For_Manufacturing_Sector.pdf
Regards,
Bashar

Integrating CRM On Demand /JDEE

Hello Experts,
We have a requirement of integrating CRM On Demand and JDEE with SOA Suite as an middle ware.
For initial development phase we have attempt to log in to CRM OD and able to create a Session ID and log out using JAVA code available @ http://www.webbasedcrmsoftware.com.au/crm-on-demand-tutorials/65-java-access-to-crm-on-demand
When we run the same log in java code from the SOA BPEL @ http://www.oracle.com/technetwork/topics/ofm-siebel-blog-postings-092216.html
String sessionString = "FAIL";
String wsLocation = "https://yourinstance.crmondemand.com/Services/Integration";
String headerName;
try
// create an HTTPS connection to the OnDemand webservices
URL wsURL = new URL(wsLocation + "?command=login");
HttpURLConnection wsConnection = (HttpURLConnection)wsURL.openConnection();
// disable caching
wsConnection.setUseCaches(false);
// set some http headers to indicate the username and password we are using to logon
wsConnection.setRequestProperty("UserName", "myusername");
wsConnection.setRequestProperty("Password", "myencryptedpassword");
wsConnection.setRequestMethod("GET");
// see if we got a successful response
if (wsConnection.getResponseCode() == HttpURLConnection.HTTP_OK)
// get the session id from the cookie setting
for (int i=0; ; i++)
headerName = wsConnection.getHeaderFieldKey(i);
if (headerName != null && headerName.equals("Set-Cookie"))
// found the Set-Cookie header (code assumes only one cookie is being set)
sessionString = wsConnection.getHeaderField(i);
break;
String formattedID = sessionString.substring(sessionString.indexOf("=")+1,sessionString.indexOf(";"));
setVariableData("SessionID",formattedID);
//System.out.println("Session ID: " + sessionString);
catch (Exception e)
System.out.println("Logon Exception generated :: " + e);
we are not able to get session ID :(
Are we missing some thing :( like importing CRM-OD certificate to Weblogic Server?
Please some one guide me

So does it work on one server and not the other?
Also -
String wsLocation = "https://yourinstance.crmondemand.com/Services/Integration";
wsConnection.setRequestProperty("UserName", "myusername");
wsConnection.setRequestProperty("Password", "myencryptedpassword");
You are changing these in your code - correct?

Integration from CRM on Demand

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