Interesting observation about iView timeout - Need Suggestions

Hi,
We have an iview which has the timeout property set to 180 seconds. Recently we observed that we have been getting iview timeout errors for this iview. As most of you are aware the message appears as "The iView has timed out. There is no cached content to display. Click 'Reload' to retrieve updated content. You may need to wait for the cache to retrieve the content from the source. Reload"
Normally the content in this iView does not take more than 100 milli seconds to be retrieved. But looks like we are having occassional hiccups where the backend calls are failing (or taking too long) and hence the iview timout is occuring. What I observed is that if the iview times out once, then from the next time the timeout message appears straight away without even trying to execute the iveiw. This happens even if you logout and login even with a different user.
So i am sure that the server/iview (or something else) is remembering or caching that an iview timeout has occurred once on this iview and hence when we access the iview again it is not even bothering to execute and showing the iview timout message stragiht away. The only solution to this problem is to bounce the node on which the problem is coming (which is bad).
Is there any setting where we can tell not to cache these iView timouts? In this way the iview will execute the every time (even if an iview timeout has happenned earlier) and we will get the results.
Any help in this is highly appreciated.
Regards,

Hi Sudhir,
Please try this let me know
1. When the timeout occurs, can you refresh your browser cahce or delete all the cookies and history of browser. Re-try and see if the iview is re-executed.
2. Check the backend when you call the iview, how much time is process taking.
3. Check the parameter icm/keep_alive_timeout, if it is 60. you increare it 90 or 120.
This would be my starting point.
Thank You,
Praveen

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