Interface for Service Item Sale Order

Hi Experts,
Can any one please help me on this issue i.e. While trying to use the insert command for OE_LINES_IFACE_ALL, Service item is unable to import for "customer" Service type. Please provide me the insert command to import service item.
Regards,
Praveen.

Similar Messages

Business process for Service related Sales Order

Dear Sir,
We have a business scenarion as per following:
A Customer has given an Order for providing a Service related to repairing of a Machine at customer site . To repair the machine , we have to send our engineer at customer site and also need to engage an outside expert . The expense related to travelling of our engineer and engaging of outside expert (by a route of service purchase order) also need to be booked against the customer service order . Finally a Service Invoice will be raised to customer . We also need to know the expense/income against the rendered service (in reference of customer service order) .
We are not aware of the steps to be followed as per the SAP recommended practices for such a scenarion and request SAP experts to kindly guide us about the steps to be followed .
We will be highly greatful to you for the kind help pl .
With thanks and Regards
Sonia Agarwal

Oh... It would be a long story.. I m trying to explain and hope it help..
I m not sure if you can change configuration or not.. If you can, please try below way..
1, Check/config requirement class: spro->SD->Basic function->ATP and transfer requirement->Define requirement classes.. You can use 039 or create your own one with reference to 039.. Please kindly take note that all the CO parameter should be correctly set.. i.e. account assignment, settlement profile, RA key....
2, Check/config requirement type: spro->SD->Basic function->ATP and transfer requirement->Define requirement types.. You can use 'SE' which is linked to '039' or you can create your own one linked to the requirement class defined by you..
3, Make sure your sales order item can determine this requirement type.. For this purpose, you have 2 ways..
i.. Determine by sales order item category..spro->SD->Basic function->ATP and transfer requirement->Determination Of Requirement Types Using Transaction.. Under this configration, you can establish the link between sales order item category and requirement type..
ii.. Or you can determine the requirement type by material master.. spro->Production->Production planning->Demand management->Planned Independent Requirement->Planning Strategy->Define Strategy & Define Strategy group.. You can create a new strategy by assigning the requirement type and then assign your strategy to a new strategy group and finally maintain the strategy group into your service material MRP3 view..
Roughly, after above configurations, the service sales process can work... The front-end opreation steps might include..
1, Create a sales order..
2, Issue material consumption.. MIGO/MB1A via movement type 231..
3, FI posting or CO cost assignment..
4, External service purchasing (Please take note that you need input a correct account assignment in your purchasing order)
5, Billing creation.
6, Result analysis (tcode:KKA3, a step in month end process)
7, Sales order settlement (tcode:VA88, a step in month end process)

Unable to find mapping Interface columns for Service Items in Sales Order

Hi All,
I have a requirement to create a service item for a Sales Order through Interface tables. Once the oe_headers_iface_all and oe_lines_iface_all tables are populated, order import program is run to populate the data into the base tables.
I am unable to figure out the interface mapping columns for the base table columns namely,
(oe_order_lines_all table)
service_ref_order_type
service_ref_order_numbe
service_ref_line_number
service_ref_shipment_number
Also, the above mentioned base table columns are mandatory and not able to create a Service item through Order import.
When checked in the front end, per record history these columns are taken from oe_order_lines_v, however when checked in the query of this view am unable to trace the above four columns.
Any help will be greatly appreciated.
Thanks,
Jay

This does not appear to be connected with the subject of this forum, which is [Oracle Application Express|http://apex.oracle.com/i/index.html].
Taking a wild guess, this might have something to do with [eBusiness Suite|http://forums.oracle.com/forums/category.jspa?categoryID=3]?

Sales order for service item

hi
if im going to make a sales order for a service item then, the in the document item does not appear, but description appears then how can i select that item in sales order and how that service item is going to be effected.

Dear Krishna
You can find below description from the help file.
● Service to create a sales document for a service that has not been defined as an Item in SAP Business One, such as a one-time consultation.
As it mentioned,a service type sales order DO NOT affect
any item.You should use the item type sales order and a service defined
as sales item in item master data.
Regards,
Syn Qin
SAP Business One Forums Team

Sales order creation for service items?

Hi,
My client is a courier company and it wants to implement sap. You offer only service how do you map in sap??. can we create sales order for service items.?. and how about the entire outbound process can be mapped?. Any ideas or insights or practical experience. Kindly share.
Regards,
Jothiswaran.

Jothiswaran,
I think it could be mapped with SAP CS - Sale of service functionality in R/3.
Rough Idea:
Create a Sales order with Service product (Mumbai2chennai) with a Task list (Routing - for each stage). Let it triggers a Service order. Confirm each stage in Service order with Truck number for tracking. Once you complete the delivery, do TECO in Service order. May be advance billing or post billing.
Try in SAP CS.
Babu

Issues in Web service created for updating the Sales Order

Hi All,
We created a Web service using the Web service tool in CRM 7.0 ( Using the Component WS_DESIGN_TOOLS )
Web service was created for three modes such as READ, CREATE and CHANGE Modes.
READ Web Service we tested and its working fine as we were able to see the data for an existing Sales Order in the Web Service.
We expect that the Change Web Service will update the data of an existing Sales Order.
Through our Web service we are passing the Order GUID ,Order ID and some Header Fields as well as Item Fields but the in the Web Service we are getting a message that Web service executed successfully but the CRMD_ORDERADM_H Table isnot getting updated.
What could be problem.
Any suugestions will be highly appreciated.
Regards,
Sijo

Hi Gourav,
I checked in SICF for the Webservice name created.
this is the service path
/default_host/sap/bc/srt/rfc/sap/ for the corresponding Web Service created in DEV 200 Client.
I checked in SOAMANAGER and saw that the endpoitnts were zero.
the Search Operation for Webservice have got three query fields mainly
Object Id, Posting Date,Procees Type
If we give Process Type
sign - blank
option - blank
low - YPO ( Custom )
High - blank we are getting 126 entries.
and if we check for the Process Type YPO (Custom ) in CRMD_ORDERADM_H Tbale also we are getting the same no of entries.
but only for option BT , for Posting Date issue is thr..
Any inputs to move forward will be highly appreciated.
Regards,
Sijo.
Edited by: sijokjohn85 on Mar 5, 2010 10:52 PM

BAPI_SALESORDER_CHANGE to update reason for rejection of sales order item

Hi,
The FM BAPI_SALESORDER_CHANGE is not working properly as I am getting below error when try to update the reason for rejection at sales order item level.
The delivery is done for this salesorder. Is it because the reason for rejection field is not as an input field when delivery done?
error in return table is " Field 'ABGRU' cannot be changed, VBAPKOM 000010 ready for input"
Request your suggestions to avoid this error.
Thanks

>
anikaushi wrote:
> Hi,
> The delivery is done for this salesorder. Is it because the reason for rejection field is not as an input field when delivery done?
>
> error in return table is " Field 'ABGRU' cannot be changed, VBAPKOM 000010 ready for input"
>
>
> Thanks
Yes, Most likely.. You can confirm this by trying to change a order without delivery and see if it goes thru (to ensure that you have passed correct parameters)...
you may have to delete the delivery (and if billing document exist, cancel it), before you can reject the line item... it would be safer to raise an error message and let the users manually delete delivery document as long as you don't have large volumes of this scenario..
Please see the SDN thread for how you can avoid this error...
Re: Cancel Sale Order after Issued Billing

Delivery completed indicator in purchase order for service item

How can I make the delivery completed indicator (EKPO-ELIKZ) in a purchase order for a service item ready for direct changes.
Per default this field is hidden on purpose for service items (according to SAP note 735404). Please inform me of customizing entry where that can be changed!
Thanks,
Johnny

delivery completed indicator only gives information for MRP ( That not consider balance qty as onorder stock), it has no control on GR, so I am not sure what you will achieve to mark it in service PO?

Transfer of tax indicator to purchase order for service items in shopping cart

Hi all.
I have a problem with the tax indicator in the shopping carts and in the backend purchase orders for service items. If I create a shopping cart with service items with different tax indicators, the backend purchase order have a unique item including all the services. So, all the PO items are under one tax indicator while in the shopping cart there is more than one indicator. I mean, the PO is not correctly replicated with the information of the SC.
Example: shopping cart in SRM with 3 items, tax codes: V1, V2, V1. The standard code transfers the information to the backend, and creates a purchase order with an unique item with the 3 services under tax code V1. So, the second service is not under the correct tax code, and will be wrongly invoiced.
We have debugged all the code of the process, and we think it is a standard bug. When you replicate a PO in the backend from a SC in SRM, have you experienced this behaviour, or the service items are grouped in different PO items each one with the correct tax indicator?
Thanks in advance.

Hi again...
I forgot to mention that we have found and applied the note 1822107 (Purchase order: wrong tax code for PO with 2 service items), that fits exactly to our problem. But after testing, it doesn't work.
Regards.

One line item delivery for 3rd party sales order

Hello Experts,
We have configured a 3rd party sales order process where the PR gets created. We are using scheduling agreement(PO) and creating Schedule line and doing a GR for partial line items. The stock is recieved as a Sales Order stock.
But when i create a Sales Delivery the delivery document copies all the line items (ieven for the ones which we don't have GR) from the sales order and we have to manually delete the line items from delivery doc.
Is there a way i can restrict the delivery document to only copy the line items from the sales order for which the sales order stock is available? If so how can we do that?
Appreicate your help.
Thanks
Arpita Rani

Hello All,
We have configured a 3rd party sales order process. The schedule line category is configured with account assignment categoory as "M". when we are creating GR the Moving average price of the material is not getting updated.
But if i replace with "E" it is getting updated, but the CO-PA is not getting generated for Profitability segment reporting.--we need profitability segment reportng.
Can some one tell me how we can update the moving average price using acc. asssignment category type "M" at the same time the Profitability segement information is updated.
THanks in advance
Appreciate your help
Arpita Rani

Error : Purchase Order Response for Service items Different

Hi ,
We are getting Error : Purchase Order Response for Service items Different , when creating the PO in SRM 5.0. what must be the reason ?
Thanks & Regards,

Problem solved

Cannot create reservation for a closed sales order

Hi,
IN the mtl_resrevation_interface errors iam getting the message as Cannot create reservation for a closed sales order for most of the items .
when i check the details of the sales order line it is already closed.
but why it is trying to insert the line in mtl_reservation though it is already closed.
i want to know what would be the reason.
Thanks,
Vinod

You may have a custom program that creates the records in the reservations interface table.
That program may have a bug.
Hope this helps
Sandeep Gandhi
Independent Techno-functional Consultant

Report for Pegging for forecast and sales order consumption(pegging)

Hi ,
Plaese help to create a report for the below
Requirement is there to have a showing Forecast (Number) and Sales order (Number) pegging Report
Means like to which forecast number the sales order number is consumed
Regards
Kiran

I have tested this on ASCP and I am agree with you. I am pasting one para from document...
"Oracle Master Scheduling/MRP and Supply Chain Planning calculates the ATP quantity of an item for each day of planned production by adding planned production during the period (planned orders and scheduled receipts) to the quantity on hand, and then subtracting all committed demand for the period (sales orders, component demand from planned orders, discrete jobs, and repetitive schedules).
Note: Committed demand does not include forecasted demand or manually entered master demand schedule entries. Also, the amount available during each period is not cumulative. Oracle Master Scheduling/MRP and Supply Chain Planning does not consider ATP quantities from prior periods as supply in future periods. "
Thanks and Regards,
Dipak

Delivery Schedule for Service Item

Hi folks!
Can anyone guide me, how to create delivery schedule for Service item in Purchase Order.
Regards.

If it is an external service (Item category D), you cannot enter delivery schedule for individual services.
Lakshman

Accounting entry against Excise invoice not created for Service Tax sales

Dear all,
I am facing one problem related to accounting entry against excise invoice not created, for service tax sales scenario in SEZ plant.
Accounting entry against billing document is generated,which contains revenue account-Debit entry,service tax 10% --Debit entry,ECS-Service tax 2% --Debit entry, SECess Service Tax 1% --Debit entry & Sundry Debtors (Reco) - Domestic(Customer receivable reconciallation) account-Credit entry.
But after generating excise invoice, accouning entries not generated for clearing of Cenvat suspense entry(i.e.service tax 10% ,ECS-Service tax 2% , SECess Service Tax 1%) which is generated during billing document.
Plz. suggest step by step guideline to resolve this issue.
Thanks & Regards,
Mukesh Pardeshi

Hi ReazuddinMD,
thanks for your reply and support...I checked all the entries/accounts maintained correct.. but the Accounting entrys against Excise invoice not created..
Now i am geeting error as below at the time of saving Excise invoice,
No account is specified in item 0000000001
Message no. F5670
Diagnosis
No account was specified for account type "S" in item "0000000001" of the FI/CO document.
System Response
The Financial Accounting program cannot process the document.
Procedure
A system error has probably occurred in the application you called up. Check the data transferred to item "0000000001" of the FI/CO document.

Interface for Service Item Sale Order

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