Intermitten Errors when running reports in Crystal Report Viewer

Hi All,
We get intermittent errors when running the same crystal report over and over again. Most of the time, it would run perfectly fine. Once in a while we would see the error message below displayed...
Failed to open the connection. Failed to open the connection. C:\DOCUME1\USBOAD1\LOCALS~1\Temp\{432E6564-2811-4364-84FB-5E315F8DCBCA}.rpt
CrystalReportViewer - CrystalReportViewer1
Error: Object reference not set to an instance of an object.
We don't know how to reproduce this error. We tried looking into the BusinessObjects log files and the error is trapped inside C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\Logging\crystalras_2009420_3626_2716_ras.log with the message below:
ErrorLog 2009 4 21 11:28:28.598 2716 10272 (\servers\ras\dtsagent\reporthandler.cpp:11592): CReportHandler::buildReportViewerError: CSResultException thrown. ErrorSrc:"CRPE" FileName:"\servers\ras\dtsagent\reporthandler.cpp" LineNum:11588 ErrorCode:756 ErrorMsg:"Failed to open the connection.
Failed to open the connection.
C:\DOCUME1\USBOAD1.000\LOCALS~1\Temp\{432E6564-2811-4364-84FB-5E315F8DCBCA}.rpt" DetailedErrorMsg:"
Question:
Does anyone know why this is happening? Any help will be much appreciated. It happens maybe 1 out of 10 times the report runs.
Versions:
CR XI R2 SP1
.Net Framework 2.0
Windows 2000 SP4

Hi,
Give it a try by using the close and dispose method for report object and also use the GC.collect.
Hope it helps!!
Amit

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[http://imageshack.us/photo/my-images/845/errorcy.jpg/]
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Hello-
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Thanks for any help in advance.

Hi Simon,
Looking at the exception, it seems the machine is so slow that it could not give enough time for the report engines to start up can also result in this exception.
Please try the following :
Increase the callbacktimeout parameter for the report server. In server conf file that increase the callbacktimeout parameter for the report server from 1 minute (60000 milliseconds) to 3 minutes(180000 milliseconds)
Thanks,
Vinod.

Win 7 automation error when running crystal 10 reports

I am getting automation and memory type errors when running crystal 10 reports through a VB6 application on WIN 7 32 bit PC...
does not happen on all win7 PCs, in fact, the reporting will work for a time and then errors, but once getting the errors, seems like the reports will not run again.

Honestly, not a clue. I've never even thought of putting CR 10 (designer or runtime) on WIN 7. Now I assume this is not CR 10.5 (bundles with .NET 2008).
See [this|https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=56787567] wiki.
Ludek

Error when running a report on CMC

Error in File Maintenance Costs by Work Code: Max processing time or Max records limit reached .
I can run this report through Crystal Reports 9 installed on my desktop and do not have any problems having data returned. However, when I upload it to the console and try to run it through CMC I get the above error.
Any suggestions?

Thank you for your help. I had to make a change in the CR Processing Server so your answer put me in the right direction.
We are using CR Server 2008.
I had to set the value at 0 for Database Records Read When Previewing or Refreshing (0 for unlimited):
Thank you again!
Lisa
I also had to make a few other changes as well.
Edited by: Lisa Beggs on Jul 1, 2009 3:59 PM

Intermitten Errors when running reports in Crystal Report Viewer

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