Intermittent error "Detected simultaneous access"

Since updating our Service Desk appliance to version 7.0.3 we have had an intermittent error message when a technician is updating or changing incidents. The error reads "Detected simultaneous access. This Incident has been altered by another user and the contents are now updated. Review & re-submit to record your changes."
There are no other users updating the incident at the time. After attempting to save the incident a few times it does succeed. Is anyone else seeing this?

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       GS =0x00000000
    Floating Point Registers:
       CWD=0xFFFF027F  SWD=0xFFFF3920  TWD=0xFFFF3FFF
       EOF=0x603B5699  ESL=0x0505001B  DOF=0x603E9B50
       DSL=0xFFFF0023  CRS=0x00000000
    Register Area (Hex):
       00 B0 B0 3A F7 7C 1D 90 CE BF
       00 00 00 00 00 00 00 00 00 00
       00 00 00 00 00 00 00 00 00 00
       00 00 00 00 00 00 00 00 00 00
       00 00 00 00 00 00 00 00 00 00
       00 00 00 00 00 00 00 00 00 00
       00 00 00 00 FC 09 A0 95 26 40
       00 00 C0 C6 B2 2C 7B 91 28 40
    Debug Registers:
       DR0=0x00000000  DR1=0x00000000  DR2=0x00000000
       DR3=0x00000000  DR6=0x00000000  DR7=0x00000000
    ----- Stack -----
    Stack Trace:
        0: 0x603b569f ESSSVRD@adReqCurrencyTransBegin + 0x9c22f 0x00000000010cf0a4 0x000000000dc0f6cc 0x000000000dc0f378 0x000000004a25db00
        1: 0x603b6ba8 ESSSVRD@adReqCurrencyTransBegin + 0x9d738 0x00000000010cf0a4 0x000000000032af01 0x0000000000000004 0x000000000000198a
        2: 0x603bb76b ESSSVRD@adReqCurrencyTransBegin + 0xa22fb 0x00000000010cf0a4 0x000000004a25db00 0x000000000dc0f330 0x000000000da45d00
        3: 0x603bc2d1 ESSSVRD@adReqCurrencyTransBegin + 0xa2e61 0x00000000000003a8 0x00000000010cf0a4 0x000000004a25db00 0x00000000214e006c
        4: 0x603bc441 ESSSVRD@adReqCurrencyTransBegin + 0xa2fd1 0x000000004a25db00 0x00000000024ad2a8 0x00000000010cf0a4 0x0000000000000000
        5: 0x603bf614 ESSSVRD@adReqCurrencyTransBegin + 0xa61a4 0x00000000010cf0a4 0x000000000025db00 0x0000000000000000 0x00000000010cf0a4
        6: 0x6037dc5f ESSSVRD@adReqCurrencyTransBegin + 0x647ef 0x0000000000000002 0x0000000000000000 0x00000000010cf0a4 0x00000000024ad2a8
        7: 0x6037e28d ESSSVRD@adReqCurrencyTransBegin + 0x64e1d 0x00000000010cf0a4 0x00000000024ad2a8 0x0000000000000002 0x0000000000000000
        8: 0x60376993 ESSSVRD@adReqCurrencyTransBegin + 0x5d523 0x000000000013003a 0x0000000000000000 0x00000000010cf0a4 0x00000000004ad200
        9: 0x601c902e ESSSVRD@adCSCRConvFixMbrFromBitMap + 0x1115e 0x000000000000012c 0x00000000596ea148 0x0000000000000000 0x00000000024ad40c
       10: 0x601af5d2 ESSSVRD@adOdomInc + 0x3172 0x00000000010cf0a4 0x00000000010cc462 0x000000000dc99940 0x000000000dc48fd8
       11: 0x601af718 ESSSVRD@adOdomInc + 0x32b8 0x00000000010cf0a4 0x00000000010cc462 0x00000000588edfd8 0x0000000000000000
       12: 0x601b02c5 ESSSVRD@adOdomInc + 0x3e65 0x00000000010cf0a4 0x000000000dc2d540 0x00000000010cf0a4 0x00000000604d283d
       13: 0x6032eb72 ESSSVRD@adReqCurrencyTransBegin + 0x15702 0x00000000010cf0a4 0x000000000dc6a0a4 0x000000000dc6a008 0x00000000024af660
       14: 0x6032db25 ESSSVRD@adReqCurrencyTransBegin + 0x146b5 0x000000000dc6a0a4 0x000000000dc6a008 0x00000000024af660 0x00000000604cfbba
       15: 0x603320d8 ESSSVRD@adReqCurrencyTransBegin + 0x18c68 0x00000000010cf0a4 0x000000000000000d 0x00000000024af660 0x0000000000004650
       16: 0x602ed5ac ESSSVRD@adThreadRegister + 0x467c 0x00000000010cf0a4 0x0000000000004650 0x0000000000000000 0x0000000000000000
       17: 0x602eec17 ESSSVRD@adThreadRegister + 0x5ce7 0x00000000000cf0a4 0x0000000000000000 0x0000000000000000 0x00000000010cf0a4
       18: 0x77e6481f kernel32@GetModuleHandleA + 0xdf 0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000
    ----- Application-Wide Configuration -----
    Server Name:          
    Application Name:      HYPCOLAN
    Elapsed App Time:      00:21:23:39
    Module Count:          16
    Module  0:             0x00401000 = C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSSVR.EXE
    Module  1:             0x60001000 = C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSSVRD.DLL
    Module  2:             0x60B31000 = C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSASOSM.DLL
    Module  3:             0x60CA1000 = C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSRPM.DLL
    Module  4:             0x60DC1000 = C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSAPINU.DLL
    Module  5:             0x60E91000 = C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSOTLSU.DLL
    Module  6:             0x60F41000 = C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSOTLNU.DLL
    Module  7:             0x60F81000 = C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSMTDNU.DLL
    Module  8:             0x61031000 = C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSOPGN.DLL
    Module  9:             0x61061000 = C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSSHRU.DLL
    Module 10:             0x61135430 = C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSUTLU.DLL
    Module 11:             0x61151000 = C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSSDU.DLL
    Module 12:             0x61171000 = C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSGLOBU.DLL
    Module 13:             0x61181000 = C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSSECU.DLL
    Module 14:             0x61191000 = C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSOBJIO.DLL
    Module 15:             0x611A1000 = C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSDVRQ.DLL
    ----- Operating System Resources -----
    System Date & Time:    Thu Nov 07 13:31:39 2013
    Elapsed OS Time:       13:21:34:36
    OS Name & Version:     Windows NT 5.02
    CPU Count:             16
    CPU Type:              Pentium
    Correct System Memory information currently not available
    Swap Flags:
       Enabled:            Y
       Disabled:           N
       File Found:         Y
       Denied:             N
    Swap file(s):          c:\pagefile.sys
    Correct Swap Space information currently not available
    Total Drives:          6
    Current Drive:         3
    Drive  3:
       Drive Name:         C
       Volume Label:       Local Disk
       Drive Type:         Fixed
       File System:        NTFS
       Total Drive Space:  142689329 KB
       Free Drive Space:   71187620 KB
       Used Drive Space:   71501709 KB
    Drive  4:
       Drive Name:         D
       Volume Label:       Drive_D
       Drive Type:         Fixed
       File System:        NTFS
       Total Drive Space:  292415096 KB
       Free Drive Space:   18586252 KB
       Used Drive Space:   273828844 KB
    Drive  5:
       Drive Name:         E
       Volume Label:      
       Drive Type:         Unknown
       File System:        Unknown
       Total Drive Space:  0 KB
       Free Drive Space:   0 KB
       Used Drive Space:   0 KB
    Drive  6:
       Drive Name:         F
       Volume Label:      
       Drive Type:         Unknown
       File System:        Unknown
       Total Drive Space:  0 KB
       Free Drive Space:   0 KB
       Used Drive Space:   0 KB
    Drive  7:
       Drive Name:         G
       Volume Label:      
       Drive Type:         Unknown
       File System:        Unknown
       Total Drive Space:  0 KB
       Free Drive Space:   0 KB
       Used Drive Space:   0 KB
    Drive 21:
       Drive Name:         U
       Volume Label:      
       Drive Type:         Unknown
       File System:        Unknown
       Total Drive Space:  0 KB
       Free Drive Space:   0 KB
       Used Drive Space:   0 KB
    ----- System-Wide Configuration -----
    Elapsed Essbase Time:  00:21:23:39
    Essbase Version:       11.1.1
    Essbase Description:   ESB11.1.1.3.0B126
    Network Type:          Windows Sockets
    Environment Variable:  ARBORPATH                 = c:\Hyperion\products\Essbase\EssbaseServer
    Environment Variable:  ARBORMSGPATH              = c:\Hyperion\products\Essbase\EssbaseServer\bin
    Module Count:          16
    Module  0:
       Module Name:        C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSSDU.DLL
       Module Version:     11.1.1.1
       Module Description: ESB11.1.1.3.0B126.1
       Module Use Count:   2
    Module  1:
       Module Name:        C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSGLOBU.DLL
       Module Version:     11.1.1.1
       Module Description: ESB11.1.1.3.0B126.1
       Module Use Count:   2
    Module  2:
       Module Name:        C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSUTLU.DLL
       Module Version:     11.1.1.1
       Module Description: ESB11.1.1.3.0B126.1
       Module Use Count:   2
    Module  3:
       Module Name:        C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSSECU.DLL
       Module Version:     11.1.1.1
       Module Description: ESB11.1.1.3.0B126.1
       Module Use Count:   2
    Module  4:
       Module Name:        C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSOBJIO.DLL
       Module Version:     11.1.1.1
       Module Description: ESB11.1.1.3.0B126.1
       Module Use Count:   2
    Module  5:
       Module Name:        C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSOPGN.DLL
       Module Version:     11.1.1.1
       Module Description: ESB11.1.1.3.0B126.1
       Module Use Count:   2
    Module  6:
       Module Name:        C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSOTLSU.DLL
       Module Version:     11.1.1.1
       Module Description: ESB11.1.1.3.0B126.1
       Module Use Count:   2
    Module  7:
       Module Name:        C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSSHRU.DLL
       Module Version:     11.1.1.1
       Module Description: ESB11.1.1.3.0B126.1
       Module Use Count:   2
    Module  8:
       Module Name:        C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSAPINU.DLL
       Module Version:     11.1.1.1
       Module Description: ESB11.1.1.3.0B126.1
       Module Use Count:   2
    Module  9:
       Module Name:        C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSOTLNU.DLL
       Module Version:     11.1.1.1
       Module Description: ESB11.1.1.3.0B126.1
       Module Use Count:   2
    Module 10:
       Module Name:        C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSRPM.DLL
       Module Version:     11.1.1.1
       Module Description: ESB11.1.1.3.0B126.1
       Module Use Count:   2
    Module 11:
       Module Name:        C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSMTDNU.DLL
       Module Version:     11.1.1.1
       Module Description: ESB11.1.1.3.0B126.1
       Module Use Count:   2
    Module 12:
       Module Name:        C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSASOSM.DLL
       Module Version:     11.1.1.1
       Module Description: ESB11.1.1.3.0B126.1
       Module Use Count:   2
    Module 13:
       Module Name:        C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSDVRQ.DLL
       Module Version:     11.1.1.1
       Module Description: ESB11.1.1.3.0B126.1
       Module Use Count:   2
    Module 14:
       Module Name:        C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSSVRD.DLL
       Module Version:     11.1.1.1
       Module Description: ESB11.1.1.3.0B126.1
       Module Use Count:   2
    Module 15:
       Module Name:        C:\HYPERION\PRODUCTS\ESSBASE\ESSBASESERVER\BIN\ESSSVR.EXE
       Module Version:     11.1.1.1
       Module Description: ESB11.1.1.3.0B126.1
       Module Use Count:   2
    ----- ESSBASE.CFG Configuration Values -----
    Configuration Value:   JvmModuleLocation         = c:\Hyperion\common\JRE\Sun\1.5.0\bin\client\jvm.dll
    Configuration Value:   AuthenticationModule      = CSS
    Configuration Value:   PORTINC                   = 3
    Configuration Value:   DataErrorLimit            = 65000
    Configuration Value:   CalcCacheHigh             = 1100000000
    Configuration Value:   CalcCacheDefault          = 500000000
    Configuration Value:   CalcCacheLow              = 30000000
    Configuration Value:   CalcLockBlockHigh         = 4000000
    Configuration Value:   CalcLockBlockDefault      = 900000
    Configuration Value:   CalcLockBlockLow          = 400000
    Configuration Value:   UpdateCalc                = False
    Configuration Value:   NetDelay                  = 3000
    Configuration Value:   NetRetryCount             = 1000
    Configuration Value:   MultipleBitmapMemCheck    = True
    Configuration Value:   ParCalcMultipleBitmapMemOpt = True
    Configuration Value:   DYNCALCCACHEWAITFORBLK    = TRUE
    Configuration Value:   DYNCALCCACHEBLKRELEASE    = TRUE
    Configuration Value:   DYNCALCCACHEMAXSIZE       = 600M
    Configuration Value:   DYNCALCCACHECOMPRBLKBUFSIZE = 400M
    Configuration Value:   CalcLimitFormulaRecursion = TRUE;
    Configuration Value:   AGENTPORT                 = 1423
    Configuration Value:   SERVERPORTBEGIN           = 32768
    Configuration Value:   SERVERPORTEND             = 33768
    Configuration Value:   AGENTDESC                 = hypservice_1
    ----- Client Request Activity -----
    Server Name:          
    Application Name:      HYPCOLAN
    Total Request Threads: 20
    Avail Request Threads: 19
    Total Requests:        220
    Average Requests:      111.000000
    Weighted Average:      0.007431
    Statistics Per Minute:
       Current Requests:   0
       Minimum Requests:   0.000000
       Maximum Requests:   111.000000
    Thread Count:          20
    Thread Id 3324:
       Request Name:        GetAttributeNameSpecs
       Database Name:       COSTS
       User Name:           admin
       Start Time:          Thu Nov 07 13:31:33 2013
       End Time:            Thu Nov 07 13:31:33 2013
    Thread Id 4060:
       Request Name:        GetMbrInfo
       Database Name:       COSTS
       User Name:           admin
       Start Time:          Thu Nov 07 13:31:33 2013
       End Time:            Thu Nov 07 13:31:33 2013
    Thread Id 1692:
       Request Name:        OtlQueryAttrib
       Database Name:       COSTS
       User Name:           admin
       Start Time:          Thu Nov 07 13:31:33 2013
       End Time:            Thu Nov 07 13:31:33 2013
    Thread Id 736:
       Request Name:        OtlQueryAttrib
       Database Name:       COSTS
       User Name:           admin
       Start Time:          Thu Nov 07 13:31:33 2013
       End Time:            Thu Nov 07 13:31:33 2013
    Thread Id 5288:
       Request Name:        OtlQueryAttrib
       Database Name:       COSTS
       User Name:           admin
       Start Time:          Thu Nov 07 13:31:33 2013
       End Time:            Thu Nov 07 13:31:33 2013
    Thread Id 784:
       Request Name:        OtlQueryMbrs
       Database Name:       COSTS
       User Name:           admin
       Start Time:          Thu Nov 07 13:31:33 2013
       End Time:            Thu Nov 07 13:31:33 2013
    Thread Id 220:
       Request Name:        GetSelectedMbrInfo
       Database Name:       COSTS
       User Name:           admin
       Start Time:          Thu Nov 07 13:31:33 2013
       End Time:            Thu Nov 07 13:31:33 2013
    Thread Id 4356:
       Request Name:        OtlQueryAttrib
       Database Name:       COSTS
       User Name:           admin
       Start Time:          Thu Nov 07 13:31:33 2013
       End Time:            Thu Nov 07 13:31:33 2013
    Thread Id 6100:
       Request Name:        OtlQueryAttrib
       Database Name:       COSTS
       User Name:           admin
       Start Time:          Thu Nov 07 13:31:33 2013
       End Time:            Thu Nov 07 13:31:33 2013
    Thread Id 5944:
       Request Name:        OtlQueryAttrib
       Database Name:       COSTS
       User Name:           admin
       Start Time:          Thu Nov 07 13:31:33 2013
       End Time:            Thu Nov 07 13:31:33 2013
    Thread Id 4880:
       Request Name:        OtlQueryAttrib
       Database Name:       COSTS
       User Name:           admin
       Start Time:          Thu Nov 07 13:31:33 2013
       End Time:            Thu Nov 07 13:31:33 2013
    Thread Id 1128:
       Request Name:        OtlQueryMbrs
       Database Name:       COSTS
       User Name:           admin
       Start Time:          Thu Nov 07 13:31:33 2013
       End Time:            Thu Nov 07 13:31:33 2013
    Thread Id 5728:
       Request Name:        OtlQueryAttrib
       Database Name:       COSTS
       User Name:           admin
       Start Time:          Thu Nov 07 13:31:33 2013
       End Time:            Thu Nov 07 13:31:33 2013
    Thread Id 5960:
       Request Name:        OtlQueryAttrib
       Database Name:       COSTS
       User Name:           admin
       Start Time:          Thu Nov 07 13:31:33 2013
       End Time:            Thu Nov 07 13:31:33 2013
    Thread Id 1208:
       Request Name:        GetOtlUMC
       Database Name:       COSTS
       User Name:           admin
       Start Time:          Thu Nov 07 13:31:33 2013
       End Time:            Thu Nov 07 13:31:33 2013
    Thread Id 5240:
       Request Name:        OtlQueryAttrib
       Database Name:       COSTS
       User Name:           admin
       Start Time:          Thu Nov 07 13:31:33 2013
       End Time:            Thu Nov 07 13:31:33 2013
    Thread Id 1768:
       Request Name:        OtlQueryAttrib
       Database Name:       COSTS
       User Name:           admin
       Start Time:          Thu Nov 07 13:31:33 2013
       End Time:            Thu Nov 07 13:31:33 2013
    Thread Id 3648:
       Request Name:        OtlQueryAttrib
       Database Name:       COSTS
       User Name:           admin
       Start Time:          Thu Nov 07 13:31:33 2013
       End Time:            Thu Nov 07 13:31:33 2013
    Thread Id 1736:
       Request Name:        GetOtlInfo
       Database Name:       COSTS
       User Name:           admin
       Start Time:          Thu Nov 07 13:31:33 2013
       End Time:            Thu Nov 07 13:31:33 2013
    Thread Id 5940:
       Request Name:        MaxL: Execute
       Database Name:       COSTS
       User Name:           admin
       Start Time:          Thu Nov 07 13:31:38 2013
       End Time:            Pending
    ----- Exception Error Log End -----

  • PANIC: fatal region error detected

    i encoutered this error for stress testing.
    in the project, we used the transaction and cursor. when the application is runing for a long time, i will receive the err about "PANIC: fatal region error detected". i change the max numbers of transaction, the same error also occurs. when this error occurs, the application can't create any transaction and open any cursor.
    somebody can solve this problem? any suggestion appreciated.
    thanks

    This error should only occur after some message is sent to the error stream (configured with DB_ENV->set_errfile). Can you please post that output?
    What operation causes the error (is it during open, or on some read/write)?
    Have you tried looking at the output from running "db_stat -e" to see whether some resource is being exhausted?
    Are multiple processes (including the Berkeley DB utilities) accessing the environment when the error occurs? Is it possible that any of those processes are using a different version of Berkeley DB than your application?
    Regards,
    Michael Cahill, Oracle Berkeley DB.

  • Error in Database accessing!!!

    Hello,
    i get this error when the application is running..... this i quite often
    Error Type : SQL FETECH Cursor error, couldn't do a physical order read to
    fetch next row. (ISAM error code: -107 DB_ER_INVALID STATE)
    Class :qqdb_usageException
    Error # :[807,13]
    Detected at : qqdb_informix cursor :: vendor fetech from server at 10
    Error Time Informix SQLSTATE : 1*100, informix error : -244, server: forte,
    username : , Database stmt: Select sessionkey, , , from <table name> where
    useid = '2000'.
    exception occured(locally) on partition'....09', on node <node name> in
    environment <env name>
    Thanks in Advance
    DB_ER_INVALIDSTATE = incorrect use of a cursor or other database object(For
    example, where
    a program attempts to fetech from a cursor that is not open).

    Hmm,
    From the informix finderror utility
    <START QUOTE>
    -107 ISAM error: record is locked.
    Another user request has locked the record that you requested or the file
    (table) that contains it. This condition is normally transient. A program
    can recover by rolling back the current transaction, waiting a short time,
    and re-executing the operation. For interactive SQL, redo the operation. For
    C-ISAM programs, review the program logic and make sure that it can handle
    this case, which is a normal event in multiprogramming systems. You can
    obtain exclusive access to a table by passing the ISEXCLLOCK flag to isopen.
    For SQL programs, review the program logic and make sure that it can handle
    this case, which is a normal event in multiprogramming systems. The simplest
    way to handle this error is to use the statement SET LOCK MODE TO WAIT. For
    bulk updates, see the LOCK TABLE statement and the EXCLUSIVE clause of the
    DATABASE statement.
    <END QUOTE>
    I have found that whenever I see the phrase "couldn't do a physical
    order read to fetch next row." it means the database has tried to read a
    locked record and lock mode is set to NO WAIT or the lock mode has timed
    out.
    There are a number of solutions. The main one being to try again
    later.
    Cheers
    David McPaul
    Lumley Technology
    -----Original Message-----
    From: Forte App [mailto:[email protected]]
    Sent: Thursday, November 18, 1999 8:45 AM
    To: [email protected]
    Subject: (forte-users) Error in Database accessing!!!
    Hello,
    i get this error when the application is running..... this i
    quite often
    Error Type : SQL FETECH Cursor error, couldn't do a physical
    order read to
    fetch next row. (ISAM error code: -107 DB_ER_INVALID STATE)
    Class :qqdb_usageException
    Error # :[807,13]
    Detected at : qqdb_informix cursor :: vendor fetech from server at 10
    Error Time Informix SQLSTATE : 1*100, informix error : -244,
    server: forte,
    username : , Database stmt: Select sessionkey, , , from
    <table name> where
    useid = '2000'.
    exception occured(locally) on partition'....09', on node
    <node name> in
    environment <env name>
    Thanks in Advance
    DB_ER_INVALIDSTATE = incorrect use of a cursor or other
    database object(For
    example, where
    a program attempts to fetech from a cursor that is not open).
    For the archives, go to: http://lists.sageit.com/forte-users and use
    the login: forte and the password: archive. To unsubscribe,
    send in a new
    email the word: 'Unsubscribe' to: [email protected]

  • Client 7.03 intermittent error codes

    Our users are experiencing intermittent error codes more frequently in the last few months.
    Error codes 8201, 8209 and other errors which directly affects accessing documents in DMS. Generally we suggest they close and reopen their GroupWise client (a mix of 7.02HP & 7.03) and this seems to work.
    There have been no updates or changes to the server (ver 7) and no updates to clients other than upgrading clients from 7.02HP to 7.03 as a means to fix these errors, although the errors are generated in both clients. We do have a few users with client 6.56 due to the problem with displays of custom lookup tables and have experienced similar problems.
    Has anyone else experienced users with error codes losing their ability to open documents?
    Any and all suggestions welcome
    Thanks
    Dianne

    I am getting this compaint also, closing and re-opening the client does allow the user to access the document. The document properties activity log shows the document being opened by the user, but the doc status has to be reset on closing the client. Sometimes, the document does not open, does not return an error, just appears to do nothing. POA logging is set to verbose and there does not appear to be any useful information there. We are running a mix of client 7.0.2 and 7.0.3 (non-hp1), 7.0.3HP1 on the NLM's on NW6.5.7. If anyone knows which client release works with DMS and does not make us look bad, please let me know.,...
    "Matt Schlawin" <[email protected]> wrote in message news:[email protected]...
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