Internal error: Failed to get GenericServlet

I'm using iPlanet 4.1sp7. I'm getting "Internal error: Failed to get GenericServlet" errors when I try to use jsp's. I've tarred and copied a working iPlanet from Sol7 to this Sol8 system and still the same error. CLASSPATHs seem fine. Any tips on where to start?

Hi,
Please check belows things.
1. Did you use supported JDK version with iWS 4.1sp7.
2. Whether did you able to run sample(HelloWorld) jsp.
3. Confirm that classpath as added in jvm12.conf or context.properties and restarted the server.
4. Try to run same jsp in different version of iWS.
Still did you face problem, let me know last 10 lines in error log.
Thanks,
Dakshin.
Developer Technical Support
Sun Microsystems
http://www.sun.com/developers/support.

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    <01-16-2015 08:49:49> INFO: Sql express: OS version:0, ServicePack:0.
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    <01-16-2015 08:49:49> DPServer.ms.com;    SQL Server Express on Secondary Site;    Error;    A SQL Server instance is already installed on the secondary site server using the instance name CONFIGMGRSEC,
    or the specified TCP port is being used by another SQL Server instance, or OS version is not Windows Server 2008 sp2, Windows Server 2008 R2 sp1 or higher. Setup is unable to install SQL Server Express on the secondary site.
    <01-16-2015 08:49:55> ERROR: Failed to connect to registry of DPServer.ms.com
    <01-16-2015 08:49:55> DPServer.ms.com;    Existing Configuration Manager server components on site server;    Error;    A site server or site system role is already installed on the computer selected for
    site server installation. Remove the site or site system role from the computer, or select another computer for site server installation.
    <01-16-2015 08:49:55> DPServer.ms.com;    Firewall exception for SQL Server (stand-alone primary site);    Passed
    <01-16-2015 08:49:55> INFO: SQL Server computer <DPServer.ms.com>
    <01-16-2015 08:49:55> INFO: SQL Server named instance <>
    <01-16-2015 08:49:55> INFO: Install SQL Server Express on secondary site, skip checking.
    <01-16-2015 08:49:55> DPServer.ms.com;    SQL Server service running account;    Passed
    <01-16-2015 08:49:55> INFO: Install SQL Server Express on secondary site, skip checking.
    <01-16-2015 08:49:55> DPServer.ms.com;    Dedicated SQL Server instance;    Passed
    <01-16-2015 08:49:55> INFO: CheckSQLCollationSecondary
    <01-16-2015 08:49:55> INFO: Installing SQL Server Express; skipping
    <01-16-2015 08:49:55> DPServer.ms.com;    Parent/child database collation;    Passed
    <01-16-2015 08:49:55> INFO: Checking .NET framework versions 3.5...
    <01-16-2015 08:50:05> INFO: .NET is installed
    <01-16-2015 08:50:05> DPServer.ms.com;    Minimum .NET Framework version for Configuration Manager site server;    Passed
    <01-16-2015 08:50:05> INFO: Checking .NET version required for installing SQL Server Express for Secondary Site.
    <01-16-2015 08:50:05> INFO: Checking .NET framework versions 4.0...
    <01-16-2015 08:50:10> INFO: .NET is installed
    <01-16-2015 08:50:11> DPServer.ms.com;    Minimum .NET Framework version for SQL Server Express edition installation for Configuration Manager Secondary Site;    Passed
    <01-16-2015 08:50:11> INFO: CheckInstallSourceVersion <D:\SCCM2012\Source>
    <01-16-2015 08:52:29> ERROR: Could not read install map from \\DPServer.ms.com\D$\\SCCM2012\Source\SMSSETUP\install.map (result 2)
    <01-16-2015 08:52:29> DPServer.ms.com;    Setup Source Version;    Error;    The product version in the source folder specified for secondary site installation does not match the version of the primary site.
    <01-16-2015 08:52:29> INFO:CheckInstallSourcePath <DPServer.ms.com>
    <01-16-2015 08:52:55> ERROR: Failed to call GetResultByRunningService
    <01-16-2015 08:52:55> DPServer.ms.com;    Setup Source Folder;    Error;    The computer account for the secondary site must have Read NTFS and share permissions to the Setup source folder and share. We
    recommend that you do not use administrative shares (for example, C$ and D$) because they require the secondary site computer account to be an administrator on the remote computer.
    <01-16-2015 08:52:55> INFO: Enter CheckSecSiteSqlOnSameMachine.
    <01-16-2015 08:52:55> INFO: Installing SQL Server Express, skipping SQL Server check.
    <01-16-2015 08:52:55> DPServer.ms.com;    SQL Server on the Secondary Site Computer;    Passed
    <01-16-2015 08:52:55> INFO:CheckSupportedFQDNFormat <DPServer.ms.com>
    <01-16-2015 08:53:04> INFO: NetBIOS <NZWHKVMAS020>
    <01-16-2015 08:53:04> DPServer.ms.com;    Primary FQDN;    Passed
    <01-16-2015 08:53:04> INFO:CheckMachineAccountHasADAccess <DPServer.ms.com>
    <01-16-2015 08:53:30> ERROR: Failed to call GetResultByRunningService
    <01-16-2015 08:53:30> DPServer.ms.com;    Verify site server permissions to publish to Active Directory.;    Warning;    The site server might be unable to publish to Active Directory. The computer account
    for the site server must have Full Control permissions to the System Management container in its Active Directory domain. You can ignore this warning if you have manually verified these permissions. For more information about your options to configure required
    permissions, see http://go.microsoft.com/fwlink/p/?LinkId=233190.
    <01-16-2015 08:53:30> INFO:CheckRemoteWMIConnection <DPServer.ms.com>
    <01-16-2015 08:53:44> DPServer.ms.com;    Remote Connection to WMI on Secondary Site;    Passed
    <01-16-2015 08:53:44> INFO: Check required collation of Sql Server.
    <01-16-2015 08:53:44> INFO: LangID <409>
    <01-16-2015 08:53:44> INFO: NOT primary site or CAS install, skipping check for reqired collation of SQL Server.
    <01-16-2015 08:53:44> DPServer.ms.com;    Required SQL Server Collation;    Passed
    <01-16-2015 08:53:44> ===== INFO: Prerequisite Type & Server: SQL:DPServer.ms.com =====
    <01-16-2015 08:53:44> <<<RuleCategory: Access Permissions>>>
    <01-16-2015 08:53:44> <<<CategoryDesc: Checking access permissions...>>>
    <01-16-2015 08:53:44> INFO: Installing SQL Server Express, skipping check for sysadmin role on SQL Server.
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server sysadmin rights;    Passed
    <01-16-2015 08:53:44> INFO: Skip testing, no expand primary site specified.
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server sysadmin rights for reference site;    Passed
    <01-16-2015 08:53:44> INFO: The rule 'Site server computer account administrative rights' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:53:44> INFO: Installing SQL Server Express, skipping Windows integrated security check.
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server security mode;    Passed
    <01-16-2015 08:53:44> <<<RuleCategory: System Requirements>>>
    <01-16-2015 08:53:44> <<<CategoryDesc: Checking system requirements for ConfigMgr...>>>
    <01-16-2015 08:53:44> INFO: The rule 'Unsupported site server operating system version for Setup' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:53:44> INFO: The rule 'Domain membership' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:53:44> INFO: The rule 'Pending system restart' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:53:44> <<<RuleCategory: Dependent Components>>>
    <01-16-2015 08:53:44> <<<CategoryDesc: Checking dependent components for ConfigMgr...>>>
    <01-16-2015 08:53:44> INFO: Installing SQL Server Express, skipping SQL Server version check.
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server version;    Passed
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server Edition;    Passed
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server Tcp Port;    Passed
    <01-16-2015 08:53:44> INFO: Checking if SQL Server memory is limited.
    <01-16-2015 08:53:44> INFO: Installing SQL Server Express, skipping SQL Server memory check.
    <01-16-2015 08:53:44> DPServer.ms.com;    Configuration for SQL Server memory usage;    Passed
    <01-16-2015 08:53:44> INFO: Checking if SQL Server memory is configured to reserve minimum memory.
    <01-16-2015 08:53:44> INFO: Installing SQL Server Express, skipping SQL Server memory allocation check.
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server process memory allocation;    Passed
    <01-16-2015 08:53:44> INFO: Installing SQL Server Express, skipping SQL Server case insensitive validation.
    <01-16-2015 08:53:44> DPServer.ms.com;    Case-insensitive collation on SQL Server;    Passed
    <01-16-2015 08:53:44> INFO: Check Machine FQDN: <DPServer.ms.com>.
    <01-16-2015 08:53:44> INFO: getaddrinfo returned success.
    <01-16-2015 08:53:44> DPServer.ms.com;    Validate FQDN of SQL Server Computer;    Passed
    <01-16-2015 08:53:44> INFO: The rule 'Primary FQDN' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:53:44> ===== INFO: Prerequisite Type & Server: MP:DPServer.ms.com =====
    <01-16-2015 08:53:44> <<<RuleCategory: Access Permissions>>>
    <01-16-2015 08:53:44> <<<CategoryDesc: Checking access permissions...>>>
    <01-16-2015 08:53:44> DPServer.ms.com;    Administrative share (Site system);    Passed
    <01-16-2015 08:53:44> INFO:CheckSiteSystemtoSQLConnectivity <DPServer.ms.com>
    <01-16-2015 08:53:44> INFO: Installing secondary site, skipping SQL Server connectivity check.
    <01-16-2015 08:53:44> DPServer.ms.com;    Site System to SQL Server Communication;    Passed
    <01-16-2015 08:53:44> <<<RuleCategory: System Requirements>>>
    <01-16-2015 08:53:44> <<<CategoryDesc: Checking system requirements for ConfigMgr...>>>
    <01-16-2015 08:53:44> INFO: The rule 'Check Server Service is running' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:53:52> INFO: OS version:0, ServicePack:0.
    <01-16-2015 08:53:52> DPServer.ms.com;    Unsupported management point operating system version for Setup;    Warning;    Configuration Manager site systems can only be installed on systems running Windows
    Server 2008 SP2 or later.
    <01-16-2015 08:53:52> INFO: The rule 'Domain membership' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:54:05> INFO: Windows Cluster not found on DPServer.ms.com.
    <01-16-2015 08:54:05> DPServer.ms.com;    Windows Failover Cluster;    Passed
    <01-16-2015 08:54:05> INFO: The rule 'Pending system restart' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:54:05> <<<RuleCategory: Dependent Components>>>
    <01-16-2015 08:54:05> <<<CategoryDesc: Checking dependent components for ConfigMgr...>>>
    <01-16-2015 08:54:05> INFO: The rule 'Microsoft XML Core Services 6.0 (MSXML60)' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:54:10> DPServer.ms.com;    IIS service running;    Warning;    Internet Information Services (IIS) is required for some site system roles. You have selected to install a site system role that
    requires IIS. Install IIS on the site system to continue setup.
    <01-16-2015 08:54:39> ERROR: Failed to get WEBSVCEXT from Remote Service on DPServer.ms.com.
    <01-16-2015 08:54:39> INFO: Failed to get IIS BITS Server Extensions state on DPServer.ms.com.
    <01-16-2015 08:54:39> DPServer.ms.com;    BITS installed;    Warning;    Background Intelligent Transfer Service (BITS) is required for the management point and distribution point site system roles. BITS
    is not installed, IIS 6 WMI compatibility component for IIS7 is not installed on this computer or the remote IIS host, or Setup was unable to verify remote IIS settings because IIS common components were not installed on the site server computer. Also, check
    if IIS/BITS services are running properly. Setup cannot continue until BITS is installed and enabled in the IIS settings.
    <01-16-2015 08:55:08> ERROR: Failed to get WEBSVCEXT from Remote Service on DPServer.ms.com.
    <01-16-2015 08:55:08> INFO: Failed to get IIS BITS Server Extensions state on DPServer.ms.com.
    <01-16-2015 08:55:08> DPServer.ms.com;    BITS enabled;    Warning;    Background Intelligent Transfer Service (BITS) is required for the management point and distribution point site system roles. BITS is
    not installed, IIS 6 WMI compatibility component for IIS7 is not installed on this computer or the remote IIS host, or Setup was unable to verify remote IIS settings because IIS common components were not installed on the site server computer. Also, check
    if IIS/BITS services are running properly. Setup cannot continue until BITS is installed and enabled in the IIS settings.
    <01-16-2015 08:55:08> DPServer.ms.com;    IIS HTTPS Configuration for management point;    Passed
    <01-16-2015 08:55:08> INFO: Stand-alone primary site or secondary site. Skip checking firewall settings for SQL Server
    <01-16-2015 08:55:08> DPServer.ms.com;    Firewall exception for SQL Server for management point;    Passed
    <01-16-2015 08:55:08> DPServer.ms.com;    Administrative rights on management point;    Passed
    <01-16-2015 08:55:08> INFO:CheckV4ClientNotInstalled <DPServer.ms.com>
    <01-16-2015 08:55:36> ERROR: Failed to call GetResultByRunningService
    <01-16-2015 08:55:36> DPServer.ms.com;    Client Version on Management Point Computer;    Warning;    You cannot install the management point on a computer with an earlier version of the Configuration Manager
    client installed. Upgrade the client to the current version, remove the client, or select a different computer for the management point installation, and then try again.
    <01-16-2015 08:55:36> ===== INFO: Prerequisite Type & Server: DP:DPServer.ms.com =====
    <01-16-2015 08:55:36> <<<RuleCategory: Access Permissions>>>
    <01-16-2015 08:55:36> <<<CategoryDesc: Checking access permissions...>>>
    <01-16-2015 08:55:36> <<<RuleCategory: System Requirements>>>
    <01-16-2015 08:55:36> <<<CategoryDesc: Checking system requirements for ConfigMgr...>>>
    <01-16-2015 08:55:49> DPServer.ms.com;    Unsupported distribution point operating system version for Setup;    Warning;    Configuration Manager distribution point can only be installed on systems running
    Windows Server 2003 or later.
    <01-16-2015 08:55:49> INFO: The rule 'Domain membership' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:55:49> INFO: The rule 'Windows Failover Cluster' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:55:49> INFO: The rule 'Pending system restart' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:55:49> <<<RuleCategory: Dependent Components>>>
    <01-16-2015 08:55:49> <<<CategoryDesc: Checking dependent components for ConfigMgr...>>>
    <01-16-2015 08:55:57> DPServer.ms.com;    Microsoft XML Core Services 6.0 (MSXML60) for distribution point;    Warning;    MSXML 6.0 or later libraries are required for Configuration Manager console and
    Configuration Manager site server installations. MSXML 6.0 is available for download at http://go.microsoft.com/fwlink/?LinkId=215744
    <01-16-2015 08:55:57> INFO: The rule 'IIS service running' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:55:57> DPServer.ms.com;    IIS HTTPS Configuration for distribution point;    Passed
    <01-16-2015 08:55:57> DPServer.ms.com;    Administrative rights on distribution point;    Passed
    <01-16-2015 08:55:57> ***************************************************
    <01-16-2015 08:55:57> ******* Prerequisite checking is completed. *******
    <01-16-2015 08:55:57> ***************************************************
    <01-16-2015 08:55:57> INFO: Updating Prerequisite checking result into the registry
    <01-16-2015 08:55:57> INFO: Connecting to DPServer.ms.com registry
    <01-16-2015 08:56:09> INFO: Setting registry values
    <01-16-2015 08:56:16> ERROR: Failed to update prerequisite results into the registry; error = 1.

    <01-16-2015 08:48:08> DPServer.ms.com;    Site server computer account administrative rights;    Error;    Configuration Manager Setup requires that the site server computer has administrative rights
    on the SQL Server and management point computers.
    Actually the administrative permission had been granted.

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