INTERNAL_POWER_ERROR and VIDEO_TDR_FALIURE BSODs on Windows 10
Hi there, I upgraded to Windows 10 4 days ago and ever since I am trying to fix this issue. The thing is that at first I could not open Catalyst Control Center as it would result into an INTERNAL_POWER_ERROR BSOD. I found a way to fix that (but not permanently). If I manually update my AMD drivers every time after I reboot, I am able to use my AMD Radeon HD8750M but a reboot or putting the laptop in sleep mode will cause the same BSOD over and over again. Sometimes when I try to hibernate the laptop I get a different BSOD of VIDEO_TDR_FAILURE which is cause by the Intel HD4600 driver. So my question is, what is going on with both drivers. I tried analyzing the crash dumps and they really are causing the issues. Did anyone find any permanent fix for that? For now I have tried installing the official AMD drivers, the drivers from the HP page and nothing works. Basically now I can only work straight away with my laptop but I cannot use hibernation and everytime I shut down I have to "fix it" again and again. For 4 days I was trying to find a solution on my own but I guess I cannot so now I decided to ask here. Thanks in advance!
Hi @vignesh310 ,
Thank you for your query, I will try my best to help!
I see you are getting this error " VIDEO_TDR_FALIURE (igdkmd64.sys)" This can be caused by out of date drivers.
You stated that if you uninstall the display driver then it works.
Have you ran the HP Support Assistant to aid with HP updates?
Here is a link to the recommended drivers for your system. HP Pavilion g6-2005tx Notebook PC Drivers
Please verify that you have the latest drives installed.
Here is a link to Computer Does not Start (Windows 7, Vista, XP) that may also help.
If you think it may be a hardware failure here is a link to assist you with the testing.
Testing for Hardware Failures (Windows 7, Vista)
I hope this is helpful!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
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Disable temporary all security softwares you have
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Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\081414-23805-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred srv*C:\Symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: srv*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`0340d000 PsLoadedModuleList = 0xfffff800`03650890
Debug session time: Thu Aug 14 21:02:21.511 2014 (UTC - 4:00)
System Uptime: 0 days 9:15:40.588
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck C1, {fffff98018dcef00, fffff98018dce2d6, a54108, 32}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+dab31 )
Followup: MachineOwner
1: kd> !analyze -v
* Bugcheck Analysis *
SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1)
Special pool has detected memory corruption. Typically the current thread's
stack backtrace will reveal the guilty party.
Arguments:
Arg1: fffff98018dcef00, address trying to free
Arg2: fffff98018dce2d6, address where one bit is corrupted
Arg3: 0000000000a54108, (reserved)
Arg4: 0000000000000032, caller is freeing an address where nearby bytes within the same page have a single bit error
Debugging Details:
BUGCHECK_STR: 0xC1_32
SPECIAL_POOL_CORRUPTION_TYPE: 32
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME: dwm.exe
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
LAST_CONTROL_TRANSFER: from fffff80003511cb3 to fffff80003482bc0
STACK_TEXT:
fffff880`0847c8e8 fffff800`03511cb3 : 00000000`000000c1 fffff980`18dcef00 fffff980`18dce2d6 00000000`00a54108 : nt!KeBugCheckEx
fffff880`0847c8f0 fffff800`0358a903 : 00000000`00000000 00000000`00000001 00000000`ffffffff fffffa80`0ac80298 : nt!MiCheckSpecialPoolSlop+0x83
fffff880`0847c930 fffff800`035b593b : fffff800`0340d000 00000000`4d52564e 00000000`00040d10 fffff980`18dcef00 : nt!MmFreeSpecialPool+0x1d3
fffff880`0847ca70 fffff880`111a0b31 : 00000000`00000000 fffff880`0847cc50 00000000`c1d00211 fffffa80`0ac80298 : nt!ExDeferredFreePool+0xf33
fffff880`0847cb20 00000000`00000000 : fffff880`0847cc50 00000000`c1d00211 fffffa80`0ac80298 fffff980`18dcef00 : nvlddmkm+0xdab31
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nvlddmkm+dab31
fffff880`111a0b31 ?? ???
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: nvlddmkm+dab31
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 53b4446a
FAILURE_BUCKET_ID: X64_0xC1_32_VRF_nvlddmkm+dab31
BUCKET_ID: X64_0xC1_32_VRF_nvlddmkm+dab31
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0xc1_32_vrf_nvlddmkm+dab31
FAILURE_ID_HASH: {ba39757c-bcbf-aec6-841a-8215dd197da4}
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Microsoft (R) Windows (R) Version 6.1 (Build 7600)
9 25 2010 20:21:55.375
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Loaded driver \SystemRoot\system32\DRIVERS\WMILIB.SYS
Loaded driver \SystemRoot\system32\DRIVERS\msisadrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\pci.sys
Loaded driver \SystemRoot\system32\DRIVERS\vdrvroot.sys
Loaded driver \SystemRoot\System32\drivers\partmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS\compbatt.sys
Loaded driver \SystemRoot\system32\DRIVERS\BATTC.SYS
Loaded driver \SystemRoot\system32\DRIVERS\volmgr.sys
Loaded driver \SystemRoot\System32\drivers\volmgrx.sys
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Loaded driver \SystemRoot\system32\DRIVERS\PCIIDEX.SYS
Loaded driver \SystemRoot\System32\Drivers\AppleMNT.sys
Loaded driver \SystemRoot\System32\drivers\mountmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS\atapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ataport.SYS
Loaded driver \SystemRoot\system32\DRIVERS\amdxata.sys
Loaded driver \SystemRoot\system32\drivers\fltmgr.sys
Loaded driver \SystemRoot\system32\drivers\fileinfo.sys
Loaded driver \SystemRoot\System32\Drivers\Ntfs.sys
Loaded driver \SystemRoot\System32\Drivers\msrpc.sys
Loaded driver \SystemRoot\System32\Drivers\ksecdd.sys
Loaded driver \SystemRoot\System32\Drivers\cng.sys
Loaded driver \SystemRoot\System32\drivers\pcw.sys
Loaded driver \SystemRoot\System32\Drivers\AppleHFS.sys
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.sys
Loaded driver \SystemRoot\system32\drivers\ndis.sys
Loaded driver \SystemRoot\system32\drivers\NETIO.SYS
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Loaded driver \SystemRoot\System32\drivers\tcpip.sys
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Loaded driver \SystemRoot\System32\Drivers\spldr.sys
Loaded driver \SystemRoot\System32\drivers\rdyboost.sys
Loaded driver \SystemRoot\System32\Drivers\mup.sys
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Loaded driver \SystemRoot\System32\DRIVERS\fvevol.sys
Loaded driver \SystemRoot\system32\DRIVERS\disk.sys
Loaded driver \SystemRoot\system32\DRIVERS\CLASSPNP.SYS
Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Loaded driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
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Loaded driver \SystemRoot\system32\drivers\rdprefmp.sys
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Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
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Loaded driver \SystemRoot\system32\drivers\afd.sys
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Loaded driver \SystemRoot\system32\DRIVERS\vwififlt.sys
Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys
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Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys
Loaded driver \SystemRoot\system32\drivers\nsiproxy.sys
Loaded driver \SystemRoot\system32\DRIVERS\mssmbios.sys
Loaded driver \SystemRoot\System32\drivers\discache.sys
Loaded driver \SystemRoot\system32\drivers\csc.sys
Loaded driver \SystemRoot\System32\Drivers\dfsc.sys
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Loaded driver \SystemRoot\system32\DRIVERS\tunnel.sys
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Loaded driver \SystemRoot\system32\DRIVERS\nvsmu.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbohci.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys
Loaded driver \SystemRoot\system32\DRIVERS\HDAudBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\nvmfdx32.sys
Loaded driver \SystemRoot\System32\drivers\dxgkrnl.sys
Loaded driver \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Loaded driver \SystemRoot\system32\DRIVERS\bcmwl6.sys
Loaded driver \SystemRoot\system32\DRIVERS\1394ohci.sys
Loaded driver \SystemRoot\system32\DRIVERS\CompositeBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\AgileVpn.sys
Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys
Loaded driver \SystemRoot\system32\DRIVERS\rassstp.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdpbus.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\swenum.sys
Loaded driver \SystemRoot\system32\DRIVERS\umbus.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys
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Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
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Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Loaded driver \SystemRoot\system32\drivers\RTKVHDA.sys
Loaded driver \SystemRoot\system32\DRIVERS\USBSTOR.SYS
Loaded driver \SystemRoot\system32\DRIVERS\usbccgp.sys
Loaded driver \SystemRoot\System32\Drivers\BTHUSB.sys
Loaded driver \SystemRoot\system32\DRIVERS\iSightFT.sys
Loaded driver \SystemRoot\System32\Drivers\usbvideo.sys
Loaded driver \SystemRoot\system32\DRIVERS\IRFilter.sys
Loaded driver \SystemRoot\system32\DRIVERS\hidusb.sys
Loaded driver \SystemRoot\system32\DRIVERS\monitor.sys
Loaded driver \SystemRoot\system32\DRIVERS\KeyMagic.sys
Loaded driver \SystemRoot\system32\DRIVERS\aapltp.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdhid.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouhid.sys
Loaded driver \SystemRoot\system32\DRIVERS\aapltctp.sys
Loaded driver \SystemRoot\system32\DRIVERS\rfcomm.sys
Loaded driver \SystemRoot\system32\DRIVERS\BthEnum.sys
Loaded driver \SystemRoot\system32\DRIVERS\bthpan.sys
Loaded driver \SystemRoot\system32\DRIVERS\WinUsb.sys
Loaded driver \SystemRoot\system32\drivers\luafv.sys
Loaded driver \SystemRoot\system32\drivers\WudfPf.sys
Loaded driver \SystemRoot\system32\DRIVERS\WinUsb.sys
Loaded driver \SystemRoot\system32\DRIVERS\WUDFRd.sys
Loaded driver \SystemRoot\system32\DRIVERS\lltdio.sys
Loaded driver \SystemRoot\system32\DRIVERS\nwifi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndisuio.sys
Loaded driver \SystemRoot\system32\DRIVERS\rspndr.sys
Loaded driver \SystemRoot\system32\drivers\HTTP.sys
Loaded driver \SystemRoot\system32\DRIVERS\bowser.sys
Loaded driver \SystemRoot\System32\drivers\mpsdrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb10.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb20.sys
Did not load driver \SystemRoot\system32\DRIVERS\parport.sys
Loaded driver \??\C:\Windows\system32\drivers\KeyAgent.sys
Loaded driver \??\C:\Windows\system32\drivers\MacHALDriver.sys
Loaded driver \SystemRoot\system32\drivers\peauth.sys
Loaded driver \SystemRoot\System32\Drivers\secdrv.SYS
Loaded driver \SystemRoot\System32\DRIVERS\srvnet.sys
Loaded driver \SystemRoot\System32\drivers\tcpipreg.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv2.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv.sys
Did not load driver \SystemRoot\System32\DRIVERS\srv.sysMy 2008 MBP-17 would always BSOD if the 802.11 NIC was active, but that was not so early in the bootup process as you described here, and without actually getting into Windows there's no way I know of to disable it (no BIOS Setup Utility).
It sounds like you may have a memory issue, assuming the cards are not outright defective, you could try reseating them or clean the contacts by rubbing them lightly with some alcohol and pencil eraser. More than once I've seen a simple reseat of the memory fix a stubborn PC problem.
You could also visit the genius bar if there's one near you, they have some advanced diagnostic tools they can run. I took mine there for a repair and they replaced the motherboard and the RAM even though they were not what I brought it in for, under an active Apple-Care contract of course. -
My ipod nano is no longer recognized by itunes after I installed windows 8.1. The ipod nano still is recognized and works with a Windows 7 computer
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Here is an article I would recommend going through when an iPod is not recognized by iTunes or the computer.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Usually the resolution is updating the Apple Mobile Device Driver. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
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Reinstall windows 7 and then back to windows 8
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Open and Close Pop-up Window??
Hi,
I have to components consiider A and B.
I want to open window B as pop-up window when I click a button on window A.
After that again I have to close that pop-up window(i.e. B) and return back to window A.
Thanks and Regards,
RahulHi Rahul,
In the onAction event of the button for component A you could use the following code :
IWDWindow window = wdComponentAPI.getWindowManager().createModalWindow(wdComponentAPI.getComponentInfo().findInWindows("Window B"));
window.setWindowPosition(270,120);
((Window)window).setTitle("My Window");
window.open();
wdContext.currentPopUpElement().setWindowInstance(window);
In the onAction button event for component B to close the window you could use the following code :
IWDWindow window = wdContext.currentPopUpElement().getWindowInstance();
window.destroy();
You could create a Value Node named Popup which contains a VA WindowInstance of type IWDWindow and define the context mapping.
Hope this helps. -
HTML-DB OAE Javascript to close current window and open a new window
Hi everybody,
We work with 1.6.
What we want is to close the current window and open a new window with the URL mentionned in the window.open('http://www.cf.qc/pls/portal/PORTAL.....,'newwindow').
The new window opening fires only once although we call it many times.
Our javascript is:
function closeTest()
{ alert('closeTest');
if('&REQUEST.'=='QUITTER2'){
w = window.self;
w.opener = w;
w.close();
window.open('http://www.cf.qc/pls/portal/PORTAL.home','newwindow','toolbar=yes,location=yes,directories=yes,status=yes,menubar=yes,scrollbars=yes,resizable=yes');
We call it on our application attributes :
OnLoad="closeTest()"
Thanks. Bye.Try this on for size:
I have included two functions.
windowRebuild() - opens a new window, maximizes it based on the screen size, removes all toolbars, and then closes the old window.
myLocation(appName, pageName) - builds a url referencing an HTMLDB application, specfic to what server you are currently on. Very useful when you have an application on 3 different servers(dev, test, prod servers), you wouldn't want the server name hardcoded if you plan to export the app to another server.
Also, you need to be careful when using &APP_ID. I am not completely certain how that is resolved at runtime, but I've found it only works when the javascript is in the HTML Header of a page and not stored in the template of the page.
<script language="JavaScript1.1" type="text/javascript">
This functions is for internal application use.
Examples of myLocation:
url = myLocation('&APP_ID.', 'APP_PUBLIC_PAGE');
url = myLocation('MY_APP_ALIAS', 'MY_PAGE_ALIAS');
url = myLocation('184', '10');
function myLocation(myApp, myPage){
var myHost = location.host;
var newURL;
newURL = 'http://'+myHost+'/pls/htmldb/f?p='+myApp.toString()+':'+myPage.toString();
return newURL;
/* Function windowRebuild()
* This function will open a new window and close the old window.
* This function will also maximize the new window and remove all toolbars.
function windowRebuild(){
if(window.name != 'myAppWin'){
var url = myLocation('&APP_ID.', 'PAGE_ALIAS');
var myWin = window.open(url,'myAppWin','toolbar=0,scrollbars=1,menubar=0,status=1,resizable=1,location=0');
window.opener = 'x';
window.close();
if(window.name == 'myAppWin'){
window.moveTo(0,0);
window.resizeTo(screen.availWidth,screen.availHeight);
</script>Let me know if that works or you need some more explanation.
Chris -
Video Format Total Solution: How to Convert and Edit Video on Windows/Mac
More and More video formats are coming out with different video encoders and it makes our spare time more and more colorful. However, it is not to say that there is no problems. Actually, different video formats make it difficult to share video with others, even your own camcorder and iPod. Is there an easy way to convert videos effectively. Yes, there is.
In this article, I will show you guys how to convert videos on windows and mac.
Part 1. How to Convert and Edit Videos on Windows
For Windows users, you need a Video Converter(http://www.aiseesoft.com/total-video-converter.html) to do that for you.
Here I use Aiseesoft Total Video Converter(http://www.aiseesoft.com/total-video-converter.html)
Step 1: Download and install Aiseesoft Total Video Converter
After you download it to your computer, double click it and it is really easy to install.
You just need to click “next” and it will complete it in seconds. It will automatically run after installation.
http://www.aiseesoft.com/images/guide/total-video-converter/screen.jpg
Step 2: Load Video
Click “Add File” to find the video that you want to convert and click “open”. It will be loaded automatically.
Step 3: Select the target to decode
In the “Profile” drop download list you can find your target according the usage of your output video, such as if you want to put the video on your iPod touch, you can select the “iPod” in the first list and “iPod touch 2 MPEG-4 640*480(*.mp4)” in the second list.
Step 4: Set Advanced Parameters
After you select the right output profile, you can click “setting” button to set your advanced parameters. You can adjust video and audio settings separately. In video section, you can change “video encoder”, “resolution”, “frame rate”, “video bitrate”In audio section, you can change “audio encoder”, “sample rate”, “channel”, “audio bitrate”If you want to save this profile and settings and use it next time you can click “save as” button to give a name to it. And the next time you want to use it you can find it in the profile list named “user defined”.
Step 5: Choose a Destination
To browse and find a output folder for your output files or just the default one.
Finally, Click “Convert” button to begin your conversion, here in the converting
interface you can choose “shut down the computer when conversion complete” or “open output folder when conversion complete” or you just do not choose neither one.
Tips: How to Edit the Output Video
This video converter is also a video editor, you can use it to edit your output video as follows:
http://www.aiseesoft.com/images/guide/total-video-converter/effect.jpg
1. Effect:
You are allowed to adjust the “Brightness”, “Contrast”, “Saturation” and you can choose the “deinterlacing” to make the video more enjoyable.
2. Trim:
In “Trim” section you can pick up any part of the video to convert.
There are two ways to select the part of the video you want. One is set the start and end time in the box. The other one is to drag the start and end button in the processing bar.
3. Crop:
This function allows you to choose a certain play area to convert. That means you can choose a part of the screen you like to convert. For example, you just like the tv in the middle of the screen, then you can drag the frame around the preview window to select the tv and the output preview will show you the output video.In this section you can also choose the “zoom mode”, such as “keep original”, “full screen”, “16:9”, “4:3”.
4. Watermark
In the section, you can add a watermark on the output video to show people something, such as your name, website, studio name or other things. The watermark could be words and picture. You can adjust the transparent of the watermark easily to make it more beautiful.
Part 2. How to Convert Video on Mac
This time you need a Video Converter for Mac(http://www.aiseesoft.com/video-converter-for-mac.html)
Step 1: Add File
Click “Add File” button to load the video you want to converter
http://www.aiseesoft.com/images/guide/mac-video-converter/steps.jpg
Step 2: Choose profile and adjust settings
You can find your output video format from a drop-list called “Profile”You can also adjust the specific settings of the output video, such as “Resolution”, “Bitrate”, “Encoder” and so on.@ Tamwini
Your only goal is to sell software.
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Just installed Firefox 3.6. Firefox will not start and Firefox safemode does not start either. Using Task manager I do not see if started either. If I create a new profile and start from that window, Firefox starts up. I see no error windows/messages. I do have it listed in my Firewall as an exception program with Permit All. What is happening?
== This happened ==
Every time Firefox opened
== After removing Firefox and Reinstalling it. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; MS-RTC LM 8)If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See also [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting: Make a new profile]] -
after upgrading to mountain lion i keep getting an error message saying my startup disc is full. it shouldnt be full because there is barely anything on there and i was running windows with bootcamp prior to this with no issues. my computer now freezes and programs close randomly. The usual command for opening windows with bootcamp doesnt work. once in restarted my computer after it froze and it rebooted in windows automatically. i really just want to know if there is a way to take the upgrade off my laptop because it is very annoying.
Hi Memalyn
Essentially, the bare issue is that you have a 500GB hard drive with only 10GB free. That is not sufficient to run the system properly. The two options you have are to move/remove files to another location, or to install a larger hard drive (eg 2TB). Drive space has nothing to do with SMC firmware, and usually large media files are to blame.
My first recommendation is this: download and run the free OmniDiskSweeper. This will identify the exact size of all your folders - you can drill down into the subfolders and figure out where your largest culprits are. For example, you might find that your Pictures folder contains both an iPhoto Library and copies that you've brought in from a camera but are outside the iPhoto Library structure. Or perhaps you have a lot of purchased video content in iTunes.
If you find files that you KNOW you do not need, you can delete them. Don't delete them just because you have a backup, since if the backup fails, you will lose all your copies.
Don't worry about "cleaners" for now - they don't save much space and can actually cause problems. Deal with the large file situation first and see how you get on.
Let us know what you find out, and if you manage to get your space back.
Matt
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