Internal server error when attach a file

dear all
each time we attach a file to CM we get the following error
Internal Server Error
an error occurred while processing your request. please contact your contract manager administrator for additional assistance.
anyone can help with this ?

It will be important to know which CM version you are using, and also which repository (UCM/SharePoint/FileServer) method. As Laban_user points out, if you are on File Server, and not have an active Repository, checking the document Versioning will give you a repository error.
If this is not the case, let us know which PCM version, etc. It is also possible that you have a configuration error in your command line server admin setup that has the attachment path incorrectly defined.

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Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
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[Fri Jan 26 08:32:04 2001] [error] [client 127.0.0.1] Invalid method in request ^A
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[Fri Jan 26 09:35:49 2001] [warn] child process 16270 still did not exit, sending a SIGTERM
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[Fri Jan 26 09:35:49 2001] [warn] child process 16272 still did not exit, sending a SIGTERM
[Fri Jan 26 09:35:49 2001] [warn] child process 16273 still did not exit, sending a SIGTERM
[Fri Jan 26 09:35:49 2001] [warn] child process 16274 still did not exit, sending a SIGTERM
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e
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ApacheJServ/1.1: Exception creating the server socket: java.net.BindException: Address already in use
ApacheJServ/1.1: Exception creating the server socket: java.net.BindException: Address already in use
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[Fri Jan 26 09:42:17 2001] [error] [client 10.32.1.81] malformed header from script. Bad header=<!DOCTYPE HTML PUBLIC "-//IETF: /servlet/pag
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Any ideas or suggestions anyone ....??
what could have possibly changed since yesterday to effect the site ??
any help would be greatly appreciated ...
null

A couple of questions:
1) Did you try shutting down apache with the sript?
2) When killing the httpd processes did you also kill the associated java processes?
null

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Medium
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Failed to process request. Please contact your system administrator.
[Hide]
Error Summary
While processing the current request, an exception occured which could not be handled by the application or the framework.
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System Environment
Client
Web Dynpro Client Type HTML Client
User agent Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)
Version null
DOM version null
Client Type msie6
Client Type Profile ie6
ActiveX enabled
Cookies enabled
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Java Applets enabled
JavaScript enabled
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VB Script enabled
Server
Web Dynpro Runtime Vendor: SAP, build ID: 7.0010.20061016112122.0000 (release=645_VAL_REL, buildtime=2006-10-21:16:12:34[UTC], changelist=421181, host=pwdfm101), build date: Tue Oct 16 13:15:01 BST 2007
J2EE Engine 7.00 patchlevel
Java VM Java HotSpot(TM) 64-Bit Server VM, version:1.4.2_13-b06, vendor: Sun Microsystems Inc.
Operating system Windows 2003, version: 5.2, architecture: amd64
Session & Other
Session Locale en_GB
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sap.com/pb
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sap.com/tcwddispwda
No information available null
sap.com/pb_api
SapDictionaryGenerationCore 7.0010.20061002105236.0000 (release=645_VAL_REL, buildtime=2006-10-21:15:52:59[UTC], changelist=419377, host=PWDFM101.wdf.sap.corp)
SapDictionaryGenerationTemplates 7.0010.20061002105236.0000 (release=645_VAL_REL, buildtime=2006-10-21:15:53:17[UTC], changelist=419377, host=PWDFM101.wdf.sap.corp)
SapGenerationFrameworkCore 7.0010.20060719095755.0000 (release=645_VAL_REL, buildtime=2006-10-21:15:40:44[UTC], changelist=411255, host=PWDFM101.wdf.sap.corp)
SapIdeWebDynproCheckLayer 7.0010.20061002110128.0000 (release=645_VAL_REL, buildtime=2006-10-21:15:58:51[UTC], changelist=419396, host=PWDFM101.wdf.sap.corp)
SapMetamodelCommon 7.0010.20061002105432.0000 (release=645_VAL_REL, buildtime=2006-10-21:15:41:39[UTC], changelist=419384, host=PWDFM101.wdf.sap.corp)
SapMetamodelCore 7.0010.20061002105432.0000 (release=645_VAL_REL, buildtime=2006-10-21:15:41:32[UTC], changelist=419384, host=PWDFM101.wdf.sap.corp)
SapMetamodelDictionary 7.0010.20060719095619.0000 (release=645_VAL_REL, buildtime=2006-10-21:15:50:36[UTC], changelist=411251, host=PWDFM101.wdf.sap.corp)
SapMetamodelWebDynpro 7.0010.20061002110156.0000 (release=645_VAL_REL, buildtime=2006-10-21:15:55:32[UTC], changelist=419397, host=PWDFM101.wdf.sap.corp)
SapWebDynproGenerationCTemplates 7.0010.20061016112122.0000 (release=645_VAL_REL, buildtime=2006-10-21:16:19:13[UTC], changelist=421181, host=pwdfm101)
SapWebDynproGenerationCore 7.0010.20061002110128.0000 (release=645_VAL_REL, buildtime=2006-10-21:15:59:00[UTC], changelist=419396, host=PWDFM101.wdf.sap.corp)
SapWebDynproGenerationTemplates 7.0010.20061016112122.0000 (release=645_VAL_REL, buildtime=2006-10-21:16:19:13[UTC], changelist=421181, host=pwdfm101)
sap.com/tcwdcorecomp
No information available null
Detailed Error Information
Detailed Exception Chain
com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Failed to read deployment descriptor.
at com.sap.tc.webdynpro.serverimpl.core.deployment.AbstractDeployableObject.initializeDeployableObjectParts(AbstractDeployableObject.java:297)
at com.sap.tc.webdynpro.serverimpl.core.deployment.AbstractDeployableObject.getPart(AbstractDeployableObject.java:214)
at com.sap.tc.webdynpro.serverimpl.wdc.deployment.DeployableObjectFactory.getDeployableObjectPart(DeployableObjectFactory.java:113)
at com.sap.tc.webdynpro.services.sal.deployment.api.WDDeployableObject.getDeployableObjectPart(WDDeployableObject.java:62)
at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.createComponent(ClientComponent.java:921)
at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.createComponent(ClientComponent.java:176)
at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.createComponentInternal(ComponentUsage.java:149)
at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.createComponent(ComponentUsage.java:141)
at com.sap.pcuigp.xssfpm.wd.FPMComponent$ComponentUsageManager.createVACComponentUsage(FPMComponent.java:745)
at com.sap.pcuigp.xssfpm.wd.FPMComponent.doProcessEvent(FPMComponent.java:562)
at com.sap.pcuigp.xssfpm.wd.FPMComponent.doEventLoop(FPMComponent.java:437)
at com.sap.pcuigp.xssfpm.wd.FPMComponent.wdDoInit(FPMComponent.java:195)
at com.sap.pcuigp.xssfpm.wd.wdp.InternalFPMComponent.wdDoInit(InternalFPMComponent.java:110)
at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doInit(DelegatingComponent.java:108)
at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:215)
at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)
at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.init(ClientComponent.java:429)
at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.init(ClientApplication.java:362)
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.initApplication(ApplicationSession.java:700)
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:269)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingPortal(ClientSession.java:772)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:707)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:261)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:154)
at com.sap.tc.webdynpro.clientserver.session.core.ApplicationHandle.doProcessing(ApplicationHandle.java:73)
at com.sap.tc.webdynpro.portal.pb.impl.AbstractApplicationProxy.sendDataAndProcessActionInternal(AbstractApplicationProxy.java:860)
at com.sap.tc.webdynpro.portal.pb.impl.AbstractApplicationProxy.create(AbstractApplicationProxy.java:220)
at com.sap.portal.pb.PageBuilder.updateApplications(PageBuilder.java:1248)
at com.sap.portal.pb.PageBuilder.createPage(PageBuilder.java:353)
at com.sap.portal.pb.PageBuilder.init(PageBuilder.java:551)
at com.sap.portal.pb.PageBuilder.wdDoRefresh(PageBuilder.java:595)
at com.sap.portal.pb.PageBuilder$1.doPhase(PageBuilder.java:826)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processPhaseListener(WindowPhaseModel.java:755)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doPortalDispatch(WindowPhaseModel.java:717)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:136)
at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)
at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:299)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:723)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:261)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:154)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:53)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:160)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
Caused by: com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Failed to find deployment descriptor '.\temp\webdynpro\public\sap.com\msseeproarchiveddocuments\webdynpro\portalapp.xml' on the file system. Please check if the application 'sap.com/msseeproarchiveddocuments' is deployed correctly.
at com.sap.tc.webdynpro.serverimpl.wdc.deployment.DeployableObject.getDeploymentDescriptor(DeployableObject.java:278)
at com.sap.tc.webdynpro.serverimpl.core.deployment.AbstractDeployableObject.initializeDeployableObjectParts(AbstractDeployableObject.java:259)
... 58 more
Caused by: com.sap.tc.webdynpro.spi.WebDynproRuntimeException: Unexpected IO exception on GET<sap.com/msseeproarchiveddocuments>
at com.sap.engine.services.webdynpro.WebDynproContainer.getDeployableObject(WebDynproContainer.java:209)
at com.sap.engine.services.webdynpro.WebDynproRuntimeServiceImpl.getDeploymentDescriptor(WebDynproRuntimeServiceImpl.java:354)
at com.sap.tc.webdynpro.serverimpl.wdc.deployment.DeployableObject.getDeploymentDescriptor(DeployableObject.java:274)
... 59 more
Caused by: com.sap.engine.lib.xml.parser.NestedSAXParserException: Fatal Error: com.sap.engine.lib.xml.parser.ParserException: XMLParser: No data allowed here: (hex) 0, 0, 0(:main:, row:1, col:3)(:main:, row=1, col=3) -> com.sap.engine.lib.xml.parser.ParserException: XMLParser: No data allowed here: (hex) 0, 0, 0(:main:, row:1, col:3)
at com.sap.engine.lib.xml.parser.DOMParser.parse(DOMParser.java:139)
at com.sap.engine.lib.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:127)
at javax.xml.parsers.DocumentBuilder.parse(DocumentBuilder.java:76)
at com.sap.engine.services.webdynpro.PApplication.load(PApplication.java:142)
at com.sap.engine.services.webdynpro.WebDynproContainer.getDeployableObject(WebDynproContainer.java:204)
... 61 more
Caused by: com.sap.engine.lib.xml.parser.ParserException: XMLParser: No data allowed here: (hex) 0, 0, 0(:main:, row:1, col:3)
at com.sap.engine.lib.xml.parser.XMLParser.scanProlog(XMLParser.java:2785)
at com.sap.engine.lib.xml.parser.XMLParser.scanDocument(XMLParser.java:2830)
at com.sap.engine.lib.xml.parser.XMLParser.parse0(XMLParser.java:229)
at com.sap.engine.lib.xml.parser.AbstractXMLParser.parseAndCatchException(AbstractXMLParser.java:145)
at com.sap.engine.lib.xml.parser.AbstractXMLParser.parse(AbstractXMLParser.java:160)
at com.sap.engine.lib.xml.parser.AbstractXMLParser.parse(AbstractXMLParser.java:261)
at com.sap.engine.lib.xml.parser.Parser.parseWithoutSchemaValidationProcessing(Parser.java:280)
at com.sap.engine.lib.xml.parser.Parser.parse(Parser.java:342)
at com.sap.engine.lib.xml.parser.DOMParser.parse(DOMParser.java:101)
... 65 more
Thanks in advance,
v

Hi,
We were also having the same problem; but we couldnt find a specific solution for that problem.
But when we upgraded the ESS support packages to SP13 for some other reason this issue was also got resolved.
May be helpful i guess.
Regards,
Vijay

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