Internet Connect Could not find a PPPoE server

We just bought the new MacBook Pro and set it all up ok and yesterday bought a D-Link Wireless ADSL router.
We can get onto the D-Link network fine and full signal is shown but when we try to connect the error "Internet Connect: Could not find a PPPoE server" comes up.
Does anyone know what the problem is?
I looked at a couple of other threads with similar tpics but none of them seemed to help me :S
Do I just need to contact BT about it as they are our server or is it something setup wrongly?
I hope you can help me
Lizi

ok, thanks
I've done that but it still doesn't work
whats VPN? and do I have to fill in that first(ie. Server address, not that i know what it would be, Account name and Password)? and PTTP or L2TP?
this s totally conusing me...

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Error Msg: "internet connect" "could not find a pppoe server"

Hi,
I'm a mac newbie and am having problems with my new MacBook that I just bought and setup yesterday. When the setup asst is asking questions when I first started the computer, I mistakenly chose connect via pppoe. Then, when the setup asst ended, I realized my mistake (b/c I am using a dsl connection that I plug in through my ethernet port), went into system preferences--network-- and chose ethernet, using DHCP. Now I am able to connect to the internet and get my mail, but I keep getting a pop-up window called "Internet Connect" that says "Could not find a PPPOE server". Can someone tell me what I need to change? Thanks.

Welcome to Apple Discussions:
In Network Preferences, where you setup the DHCP, click configure again and select Create PPPoE service, and remove/undo whatever you entered in those dialog boxes. Then re-select DHCP.
Leave the default name, PPPoE but just remove everything else.
If there are any check boxes to connect via PPPoE, be sure they are unchecked.
If that does not help, then in your user library/preferences directory, drag the following file to the desktop and reboot
com.apple.internetconnect.plist
That should take care of it.
Message was edited by: nerowolfe
Message was edited by: Theodore

Error message pops up saying "Network Connection could not find a PPPoe Server.

I am trying to update my wife's iBook, 2,1 for my mom to use. It is running OS 10.6.8. Every time I wake up the computer an error message pops up saying "Network Connection could not find a PPPoe Server." It does it periodically when the computer is on. It will drive my mom nuts and worry her. Can anyone help me stop this from happening?
Thanks,
KC

Hello kevinfromwauwatosa,
Thanks for the question. The following article provides the most relevant information to your issue:
Troubleshooting "A connection failure has occurred", "The specified server could not be found" or similar messages
http://support.apple.com/kb/TS1843
For additional information see this resource:
Mac OS X: Troubleshooting a PPPoE Internet Connection
http://support.apple.com/kb/TS1871
Thanks,
Matt M.

Network Connection - could not find a PPPoE server

This question is different from other similar ones I've read.
I have a Windows box that I use every day, connected to DSL by ethernet to a D-Link modem/router. I frequently connect/disconnect my MacBook Pro 10.6.8 and, until recently, all was well. It would be online as soon as it booted up. Now, while my Windows machine still gets online fine, MacBook says my ethernet is connected, but I can't get online. My DHCP is fine, but when I click the connect button for PPPoE, I get the message "Network Connection - could not find a PPPoE server". I didn't look but I'm assuming it was using both DHCP and PPPoE when it was working properly.
Took it to the shop and as soon as they plugged it in, it was online, with both the DHCP and PPPoE working.
My ISP says it must be a driver issue for PPPoE, something to do with the configuration. So 2 shops say they can only fix it by coming to my home, instead of me taking it in to them. Are they correct, or how can I fix it myself, bearing in mind that I'm fairly new with this?

Hi Grant,
Got a different person at my ISP today, she says I have a dynamic IP address, so both my computers only need DHCP. We walked through my Windows machine network screen and it is definitely set up with just DHCP (just like the Mac). But she couldn't tell me why Windows was working and Mac wasn't. Which makes me wonder why the Apple shop told me to click on connect PPPoE!
She said when I took my Mac to the shop and both DHCP and PPPoE were showing as active, only the DHCP was needed and actually doing anything. And she couldn't tell me why I couldn't just take my Mac plus the router into the shop and get it set up there.
My UN and PW were 'admin', and I changed them long ago. Your instructions were identical to the router manual, but she couldn't tell me how to change them back to my chosen names if I followed those instructions. She also said a new router might fix the problem.
Everybody seems to have different ideas (in addition to the 2 sales pitches), and I'll admit that I'm concerned that if I re-set the router it might mess up Windows so it doesn't work either. So I'm frozen!

I am constantly receiving an error message that says "Could not find a PPPoE Server." My wireless internet connection seems to working fine, I'm not having any issues. How do I get rid of this error message?

A few weeks ago my computer had lost the connection to the wireless internet. I set it up again and was able to connect to the internet, however since then I've been receiving an error message "Could not find a PPPoE Server." I went back into Preferences and unchecked the PPPoE server option but the error message still pops up.
Any idea how to fix it?

In the Network pane of System Prefences, do you have duplicate services on the left column? When you "set it up again", you might have duplicated a service and both (the good working one and the previous that lost connection) might be trying to connect at the same time.

My internet continually disconnects. When I added my airport express, I had to call Verizon (my provider) and have them "bridge" my modem. Ever since, my connection constantly disconnects and puts up the message "Could not find a PPPoE server".

My internet continually disconnects. When I added my airport express, I had to call Verizon (my provider) and have them "bridge" my modem. Ever since, my connection constantly disconnects and puts up the message "Could not find a PPPoE server".
Any ideas? I probably have something wrong in my computer settings.

You should restore your modem to router condition and set the Airport Express to 'Bridge Mode'. A full explanation and the method of doing this is here:
http://www.wilmut.webspace.virginmedia.com/notes/airport.html

Could not find a PPPoE server.

Broadband connects and runs fine but I keep getting a window pop up with "Internet Connect. Could not find a PPPoE server." I keep closing it!
Mini Mac OS X (10.4.2)

Hi Roger,
Your profile doesn't say where you are but it's probable that you shouldn't be trying to connect over PPPoE.
Have a look at my advice in This Thread and see if that does the trick.
Best of luck,
Adrian
ibook G4 1GHz, 768mb; iMac 17" G4:768mb (10.3.9) Mac OS X (10.4.6) Belkin WiFi F5D7632

"Could not find a PPPoE server" help

"Could not find a PPPoE server" this is the message I get when I try to connect to the internet via my wireless netgear modem. I have other Pcs which use this modem and all work fine (non of them are Macs) I have previously been able to connect using my Mac but I haven't been on for while. I tried recently and this is the message I get.
It shows that the connection to my network is very good but it cannot find a PPPoE server.
I have gone to System Preferences>Network>PPPoE where it shows my 'service provider' 'account name' and 'password'. The password is only showing 8 digits but my actual password for my wireless network has 10 digits, each time I try to change the password and click 'apply' it overrides it and puts the password back to 8 digits.
How can I solve this problem and get my mac to connect to my wireless network?

Thank you for your reply, I followed your instructions and found the password for my network in keychain access>show password as you suggested, it shows my password is the very same password that I have been trying to use.
I deleted the old airport account and used the assistant to set up a new account, it asks me to select the network I wish to join and then asks me to put in my selected network password. I put in my password exactly as written in the keychain access and it says "sorry the password you entered is invalid"
I have deleted the password in keychain access and retyped it and pressed save, tried the new account process again and it still says 'invalid password'
Any idea what's going on?

Could not find a PPPoE server problem.

I have been running my G4 plugged into a netgear ethernet hub for quite some time to get online. I also have a wireless router connected to it on which I run my windows laptops. I never had a problem having them all online at one time. I didn't use my G4 for a few weeks, when I turned it back on and tried to get online, I got the "could not find a PPPoE server" message. If I unplug the ethernet cable from the hub and plug it directly to the DSL modem, it connects with no problem, plug it back into the hub and it won't connect. I swapped the hub for a Linksys 5 port ethernet 10/100 switch. Same thing happens and I get the same message, but it will not get online if any of the PCs are online, if I shut the PCs down then the mac gets online, but if I have the mac online then the PCs will not connect. I have been on the phone with the drones from earthlink and they have been useless. If you tell them that you are running any kind of routing device the will not help you at all. I am at a loss as to how to get around this, like I said, it was all working fine before. I am not sure if the problem is at my end or if earthlink did something at their end. Any help would be greatly appreciated.
G4 Mac OS X (10.4.7) dual 533 MHz
G4 Mac OS X (10.4.7)

Do you need to "spoof" the MAC address of the router or hub? some ISPs actually read and register the hardware MAC address of the first two devices downlinked. Modem and router, modem and G4, etc.
I stopped using a hub once switches got inexpensive and routers came with switch capability. Now have an all in one modem + router/switch which simplifies setup, wires, and only one device to worry about (but have backup modem and router etc from before in case anything should happen).
Possible that something happened. Or that your router needs to be reset. Or that a storm did something while you were gone, though you seem to have swapped devices enough to rule that part out. Or a bad cat5 cable that a mouse or cat gnawed on.
My guess is set the Linksys to the same MAC address of the hub you were using or call Earthlink again (hard I know) and have them re-authenticate the new router's MAC address.
Do you have a surge protector in front of your modem? and again an RJ45 filter before it goes out to your router or G4? I put all my equipment on APC UPS and going through surge and line protection to protect ethernet ports and equipment.

Error message keeps popping up "Network Connection could not find PPPoe Server"

I am trying to update my wife's iBook, 2,1 for my mom to use. It is running OS 10.6.8. Every time I wake up the computer an error message pops up saying "Network Connection could not find a PPPoe Server." It does it periodically when the computer is on. It will drive my mom nuts and worry her. Can anyone help me stop this from happening?
Thanks,
KC

Help is right here, front and center caibadass. May I ask what's the reason for the mobile number change? Are you logged into My Verizon as the account owner to make such a change? If you can share the details then we can assist. Keep in mind that if the number is changed online then there is not a cost.
Thank you...
ArnettH_VZW
Follow us on Twitter @VZWSupport

Belkin wireless router connected but browser could not find the host server

my new roommate has a belkin n wireless router connected to a cable modem which functions perfectly on her pc laptop. i am trying to connect my MacBook Pro to the router using her WEP password. this all works fine and my System Preferences/Network/Status shows that AirPort is connected with full strength, but i cannot load any web pages (i have not yet been able to load any pages at all using this router). the page load error reads "Firefox can't find the server at www.cnn.com" and "The browser could not find the host server for the provided address".
I spoke with Belkin support and they say the router is functioning properly, that is a problem with my mac.
When I go to Network Diagnostics, the status shows all green and says "This computer's Internet connection appears to be operating normally. Are you sure you want to use Network Diagnostics?
Could this be a firewall issue? A couple people have suggested that, but I'm not sure how to fix that.
I have tried rebooting the router and cable modem, rebooting the mac, etc.
any ideas on what settings i may need to investigate??
thank you!
Message was edited by: photoeyeseattle

photoeyeseattle wrote:
how do I know if the router has useful DNS servers? i am looking at the settings of the router on the pc that is online.
Somewhere in the settings of the router should be the DNS servers that it is using. Since the router is offering via DHCP to do DNS translation for your Mac, it must have useful DNS servers listed.
There are "public" DNS servers. I have no experience with it, but this Web page describes one from Google:
http://code.google.com/speed/public-dns/
Supposedly Google has a DNS server at IP addresses 8.8.8.8 and 8.8.4.4 that you might try. Since the DNS server setting on your Mac is grayed out, as a test you might try noting the setting in the "TCP/IP" tab of your AirPort connection item of the Network panel of System Preferences. Then switch from "Using DHCP" to "Manually", fill in the values you just noted, switch to the DNS tab and fill in Google's DNS addresses, and see if things work better.
do you have any other suggestions of where to seek help???
Perhaps a Belkin discussion group?

I am constantly told by Itunes that 107 items are not synching from my contacts. This is a message from the Conflict Resolver that appears whenever I synch. I try to resolve the synch and a text message pops up telling me it could not find the synch serve

I am constantly told by Itunes that 107 items are not synching from my Ipod Touch to/from Outlook Contacts. I try to resolve the issue and eventually a message pops up saying it could not be completed because it could not find the sync server. This started after one of the updates a couple of months ago. If anyone has found a similar problem and resolved it I would appreciate any assistance.
Thanks

Try here:
Advanced troubleshooting for Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
Sync Services: Advanced troubleshooting for contact and calendar syncing

Getting "Internet Connect Could not open the communication device"

I am getting a pop up showing "Internet Connect - Could not open the communication device."
Why is this? I have never got it before and after awhile my internet works just fine. I am trying to understand why it's popping up. The wireless networks I connect to are always working fine but my computer is just now giving me this pop up.
Please help. Thank you.
-Mike

you could try moving either file one at a time, don't delete them though
if moving the files and restarting does not fix the problem you can always put them back to the original location, it's just settings files
possibly you'd need to setup your network prefernces again
also, in System Preferences, click on Accounts pane, then your user name (you may need a password for that)
on the right side of the Accounts window there is "Login Items" tab, see if anything shows up in login items
as a guess, machine tries to connect by looking for your cell phone to use as a modem or something
maybe check Network preference pane, see what shows up in Bluetooth

Internet Recovery could not find installation information on this machine.

Hi there I've bought an iMac the latest model as well as the Macbook Air also the latest model and the Airport Extreme also the lastest model but i am unable to do internet recovery and none of my devices came with operating disc to restore my systems. I'm always prompted with the error "could not find installation information on this machine". Is there anyway I could have this fixed? I've called technical support and they said they cant do anything but for me to bring it to any apple support centre to get it formatted. Its alot of trouble for me to go down leave the machine there for a few days and come back to collect it again. Both my machines are extremely new and could not perform this internet recovery from day one. I even though it was my router so i gave away my WNDR 3700 and bought the apple airport extreme. Please help

It's possible there is a block on your Interet connection. If it works on a Apple network but not yours then that points the finger at your network. If this is a home network then I'd start by changing the DNS settings to:
1. System preferences
2. Network
3. Click Advanced
4. Click DNS tab
5. Click + sign
6. Add 208.67.222.222
7. Click + sign
8. Add 208.67.220.220
9. Click OK.
10. Exit System Preferences
If you are on a business network or any other type of network where someone else has control over it then they may have put certain restrictions on it. In that case you will have to contact the Network Administrator for help.

HT1338 could not find intallation information for this machine

i erased my hard drive and was trying to install the new mac ox lion version, but i have this error message:" could find installation information for this machine, contact applecare" i am connected to the internet, i could not find any answer via apple documents and i cant use my mac mini!!! i dont kow what to do, please i need help to intall the mac os or restore my previous version
I need help

First question would be:
did your machine come with Lion or another OS? Did you buy it new or used? And, if it came with an earlier OS, do you have the install disks? Did you buy Lion from the app store?
Any helpful suggestions depend on those answers.

Internet Connect Could not find a PPPoE server

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