Internet Connection doesn't work after windows update.

Hi everyone,
my boyfriend recently updated his laptop.
After the update his computer wouldn't work anymore. I went on the web and read some topics on the forums. And even tried some of them already.
I don't have Norton or Mcfee security software.
Operating system is Windows 7 and it's a 64-bitssystem.
I tried disabling ipv6 but that doesn't help. When i open the cmd and type ipconfig/all i get an overview of several adapters.
DHCP is enabled for everything but Tunnel-adapter for LAN-connection * 3: (sorry translating from dutch).
Also IP-routering and WINS-proxy are disabled.
Also i checked the recent updates. But for some reason the failing ones aren't amongst them.
Can someone pls help? Im wellknown with OS and can try to work with anything u name.
Thanks in Advance!
Nilu

Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
Restart the computer.

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