Invoice on returns

hi,
i have doubt regarding invoice
for example i have created a salesorder to a customer for 10 items. and i was created the delivery for 10 items and created invoice for 10 items and send it to customer. but while receivig the goods at customer place customer found that 2 items damaged out of 10 .so he received 8 items only .that means customer returns 2 items back .
1. again we need to create invoice?
2 .if we create the invoice wht about previous invoice. how sap will handle these things?
3.can u pls tell me the invoice procedure in sap ?
regards
Guru
Message was edited by:
Guruvulu Bojja

1. again we need to create invoice?---> Yes u have to
2 .if we create the invoice wht about previous invoice. how sap will handle these things?--->old one will the ref of new one.
3.can u pls tell me the invoice procedure in sap ?--->please have a word with ur FC , how to handle sales return.
Regards
Prabhu

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CIN process to enter Excise Invoice for Return Delivery

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I tried J1IH transaction--> Other Adjustments
I am getting following error.
GL account has not been assigned for RG23ASED in customization
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GL account has not been assigned for the excise a/c in customization
Procedure
Assign GL a/c for the excise a/c in CIN customization under : Accounting -> Assign GL accounts to excise groups and transaction types"
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J1IIN is intended only for outgoing sales and not for returns.
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Choose Other Adjustment and here also, maintain the datas whatever you input as above and save.
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The system determines the invoice amount for this ordering transaction from the prices entered in the order, the terms of payment, the tax information and the delivery quantity entered in the goods receipt.
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[email protected]

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Once the returns sales order is created and followed by returns delivery, we need to capture the excise invoice for it. Can anyone kindly guide this process. What will be the T.code for capturing excise invoice in this scenario and pls explain the process.
Points assured
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Hi,
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Dear all,
Plz help to solve this problem.
After MIGO. I have done return delivery to vendor(Movt-122).
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Hi Sanjay,
Apply Below Notes
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1025204     Vendor not recognized in J1IS and error 076 displayed
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Hi Aman,
All data are well set & no problem. Now I just deleted Item category RLLN and just reassigned with the same parameter. When i created Proforma Invoice it allowed me to create. Here quantity appeared as 22 pcs but no pricing means No Value for this Proforma invocie. Can you suggest where to check the setting? In setting Item category RLLN i maintained
Copying Req 009= Deliv related Proforma
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illing qty=D (Delivery Qty)
Ps/neg. quantity=Blank
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Thanks for nice tip.
Aman, but I am unable to create F2 billing from this. Here I deleted Item category & reassigned with the same parameter but error log in billing says "The billing item does not conatin quantity".
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When I checked delivery with the

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Hi guru's
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Customer Credit
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Cenvat Debit
Choose Other Adjustment and here also, maintain the datas whatever you input as above and save.
thanks
G. Lakshmipathi

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Hi gurus
I have issue with billing. When a I make a return referred to an invoice that has been fully returned a warning message (V1 499) appear and only tells me that the invoice has been returned buy I can go through and make the return. ¿How can I resolved this?
Regards

Hi Rajesh;
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or
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Questions about deliveries, invoices and returns.

Hi everybody,
PLease take a look at the following scenario:
I created a Sales Order for a customer, then I created a delivery for this order, posted PGI and created the invoice too. When we arrive to customer, he does not want for example the entire quantity of a delivery item (for example the item 10 of the delivery has quantity 10 and the customer only wants 5). How do I have to handle this situation? Taking in account that the price in the invoice depends on the quantity of the line item (if he buys 10 units, the unit price is $10, but if he buys less than 10, the unit price is for example $11).
Thanks and Regards,

how should I manage the situation if I did not
do PGI and Invoice neither?
Without any documents, how you have despatched the material ?? Suitable suggestion can be given only based on this.
thanks
G. Lakshmipathi

Invoice on returns

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